[Bug 13950] New: Adobe Photoshop CS2 crashes " user name, organization or serial number is missing or invalid"
http://bugs.winehq.org/show_bug.cgi?id=13950 Summary: Adobe Photoshop CS2 crashes " user name, organization or serial number is missing or invalid" Product: WineHQ Apps Database Version: unspecified Platform: PC OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: appdb-unknown AssignedTo: wine-bugs(a)winehq.org ReportedBy: maltis(a)gmx.de Photoshop crashes on startup with the error message: " Your Adobe Photoshop user name, organization or serial number is missing or invalid. The application cannot continue and must now exit." -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 --- Comment #1 from Maltis <maltis(a)gmx.de> 2008-06-16 09:32:09 --- This error happens on a Ubuntu 8.04 machine with wine 1.0 rc5 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 Vitaliy Margolen <vitaliy(a)kievinfo.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Component|appdb-unknown |-unknown Product|WineHQ Apps Database |Wine Version|unspecified |1.0-rc5 --- Comment #2 from Vitaliy Margolen <vitaliy(a)kievinfo.com> 2008-06-16 09:51:59 --- Not AppDB bug. How did you installed Photoshop? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 --- Comment #3 from Maltis <maltis(a)gmx.de> 2008-06-16 11:09:13 --- (In reply to comment #2)
Not AppDB bug. How did you installed Photoshop?
Sorry I'm new here and newbie on Linux.. First i installed the missing MS times32 fonts, than i put the PS CD in my drive and follow the instructions. I have entered a 100% legal an working serial..anyway it's not working. Google says, i'm not the only one with that problem, so i decide to write it down here. I hope, i'm right here? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 Brian Vuyk <brian(a)brianvuyk.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |brian(a)brianvuyk.com --- Comment #4 from Brian Vuyk <brian(a)brianvuyk.com> 2008-06-18 22:17:37 --- CS2 installs and runs well for me on Wine 1.0 apart from some window layering bugs that may have more to do with KDE4 than Wine (which I've mentioned elsewhere - http://bugs.winehq.org/show_bug.cgi?id=13987) Can you try reinstalling and re-activating the application with a fresh Wine 1.0 release? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 --- Comment #5 from Maltis <maltis(a)gmx.de> 2008-06-20 07:54:32 --- Created an attachment (id=14207) --> (http://bugs.winehq.org/attachment.cgi?id=14207) Errormessage Error on fresh Wine 1.0 and Ubuntu 8.04 -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 --- Comment #6 from Robert <tech-wizard603(a)shaw.ca> 2008-07-08 18:11:58 --- i have encountered this as well it seems to be related to Times32 font if i copyed my photoshopCS2 installation from my windows XP machine including HKEY_LOCAL_MACHINE/Software/Adobe/ registry folder after adding both to wine it works fine the first time if i close photoshop and try to open it again i get the "hardware error" [see bug 9623] deleting the folder c:\windows\profile\[name]\Application Data\Adobe\Photoshop\9.0\Adobe Photoshop CS2 Settings will make photoshop start fine again. if i install the font i don't get the hardware error but i then get this " Your Adobe Photoshop user name, organization or serial number is missing or invalid. The application cannot continue and must now exit." that's all i know so far -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 --- Comment #7 from Austin English <austinenglish(a)gmail.com> 2009-01-05 11:03:28 --- Is this still an issue in current (1.1.12 or newer) wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 --- Comment #8 from Austin English <austinenglish(a)gmail.com> 2009-07-08 13:30:43 --- Is this still an issue in current (1.1.25 or newer) wine? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 Ken Sharp <kennybobs(a)o2.co.uk> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 mduo13(a)yahoo.com changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |mduo13(a)yahoo.com --- Comment #9 from mduo13(a)yahoo.com 2009-11-18 22:23:25 --- I can confirm that I am experiencing the same behavior as Robert using Wine 1.0.1 from the Ubuntu Jaunty repository on Linux Mint 7. I copied the Photoshop CS2 installation from my Windows XP computer. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 --- Comment #10 from mduo13(a)yahoo.com 2009-11-18 22:48:55 --- I upgraded to wine 1.1.33 using the PPA and I am getting the same error. Removing the ttf-mscorefonts-installer package did not change anything. To recap: First boot up was fine. Actually it crashed the first time. The second time was OK except it behaved weirdly when I made a new file. I closed it and restarted, go the hardware error message, so I installed times32 through the link on the Photoshop entry in wine app db. After that I started getting the serial number error described in this bug. Thanks. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 Adrian <RadicalStyle(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |RadicalStyle(a)gmail.com --- Comment #11 from Adrian <RadicalStyle(a)gmail.com> 2012-01-28 17:27:42 CST --- Hi, I've discovered the error and how to fix it. - All the people who's getting this error had installed a translated patch in the photoshop dir and this is the cause. How to fix it? Easy, just open translate file and delete 1 line. The file is ../Adobe/Adobe Photoshop CS2/Required/tw10428.dat Just open it with gedit for example and delete this line:"$$$/override/region=8" In your file could be any other number instead of 8, just use search(Ctrl+F) to find it. This fix "Your Adobe Photoshop user name, organization or serial number is missing or invalid. The application cannot continue and must now exit." bug. Just remember to fill fields "Name" and "Organization" installing the program. -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 --- Comment #12 from Ken Sharp <kennybobs(a)o2.co.uk> 2013-07-16 08:26:31 CDT --- Does this still occur in Wine 1.6-rc5 or later? -- Configure bugmail: http://bugs.winehq.org/userprefs.cgi?tab=email Do not reply to this email, post in Bugzilla using the above URL to reply. ------- You are receiving this mail because: ------- You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=13950 Ken Sharp <imwellcushtymelike(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Abandoned? --- Comment #13 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- Still not seeing this in wine-1.7.11-206-g82b3813 -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=13950 Ken Sharp <imwellcushtymelike(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution|--- |ABANDONED --- Comment #14 from Ken Sharp <imwellcushtymelike(a)gmail.com> --- Abandoned. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=13950 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #15 from Austin English <austinenglish(a)gmail.com> --- Closing. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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