[Bug 52330] New: iZotope software authorization process fails
https://bugs.winehq.org/show_bug.cgi?id=52330 Bug ID: 52330 Summary: iZotope software authorization process fails Product: Wine-staging Version: 7.0-rc4 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: christian.frech(a)protonmail.com CC: leslie_alistair(a)hotmail.com, z.figura12(a)gmail.com Distribution: --- Created attachment 71492 --> https://bugs.winehq.org/attachment.cgi?id=71492 journalctl log during authorization process Authorizing iZotope software will result in an error. According to the iZotope Support, the attempt is visible, but the local application did not recognize that. Also see attachment. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 Christian Frech <christian.frech(a)protonmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |christian.frech(a)protonmail. | |com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 Christian Frech <christian.frech(a)protonmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Distribution|--- |ArchLinux -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 Christian Frech <christian.frech(a)protonmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- URL| |https://support.izotope.com | |/hc/en-us/articles/36002558 | |6834-Welcome-to-iZotope-Pro | |duct-Portal -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #1 from Zebediah Figura <z.figura12(a)gmail.com> --- (In reply to Christian Frech from comment #0)
Authorizing iZotope software will result in an error. According to the iZotope Support, the attempt is visible, but the local application did not recognize that. Also see attachment.
Sorry, can you please clarify what you mean by "the attempt is visible"? Is this something that can be reproduced by entering a bogus serial number? Does the bug occur with upstream (non-staging) wine? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #2 from Christian Frech <christian.frech(a)protonmail.com> --- Hi Zebediah, by "the attempt is visible" I meant, that the analyst from the iZotope support is able to see some communication coming from my client at their back end. So, there is definitely network communication going on, which I suspected at first wouldn't be the case. A bogus S/N will probably not work, but you can replicate that with a freebie from iZotope (for example: https://www.izotope.com/en/products/vocal-doubler.html). Otherwise I'm happy to provide my serial number. You will need an account and the iZotope Product Portal (both free of charge). The outcome with wine instead of wine-staging is the same. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Product|Wine-staging |Wine Component|-unknown |-unknown CC|leslie_alistair(a)hotmail.com | -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #3 from Zebediah Figura <z.figura12(a)gmail.com> --- I can't seem to get the Product Portal to display anything, using upstream wine 7.0-rc4. Disabling libglesv2 and installing corefonts doesn't help. Are there other workarounds I need to apply? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #4 from Zebediah Figura <z.figura12(a)gmail.com> --- (In reply to Christian Frech from comment #2)
by "the attempt is visible" I meant, that the analyst from the iZotope support is able to see some communication coming from my client at their back end. So, there is definitely network communication going on, which I suspected at first wouldn't be the case.
That's nice that they were willing to provide support on this issue. Are there any other details from the support ticket that can be shared, by chance? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #5 from Christian Frech <christian.frech(a)protonmail.com> --- Created attachment 71496 --> https://bugs.winehq.org/attachment.cgi?id=71496 Transcript of live chat with iZotope support -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #6 from Christian Frech <christian.frech(a)protonmail.com> --- (In reply to Zebediah Figura from comment #4)
(In reply to Christian Frech from comment #2)
by "the attempt is visible" I meant, that the analyst from the iZotope support is able to see some communication coming from my client at their back end. So, there is definitely network communication going on, which I suspected at first wouldn't be the case.
That's nice that they were willing to provide support on this issue. Are there any other details from the support ticket that can be shared, by chance?
I attached the transcript, but I don't think it will be of any help. I have not applied any workaround to get the iZotope Product Portal working. I always work with vanilla setups, if possible. Maybe it's because I have the google noto-fonts (AUR: noto-fonts) installed? I will attach a text file with all packages I have installed and a screenshot what it should look like. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #7 from Christian Frech <christian.frech(a)protonmail.com> --- Created attachment 71497 --> https://bugs.winehq.org/attachment.cgi?id=71497 Printout of all installed packages on my system -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #8 from Christian Frech <christian.frech(a)protonmail.com> --- Created attachment 71498 --> https://bugs.winehq.org/attachment.cgi?id=71498 Product Portal first time login -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #9 from Christian Frech <christian.frech(a)protonmail.com> --- Created attachment 71499 --> https://bugs.winehq.org/attachment.cgi?id=71499 Overview when signed in -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #10 from Zebediah Figura <z.figura12(a)gmail.com> --- I mean things like winetricks verbs or registry changes, though; have you applied any of those? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #11 from Christian Frech <christian.frech(a)protonmail.com> --- (In reply to Zebediah Figura from comment #10)
I mean things like winetricks verbs or registry changes, though; have you applied any of those?
Nope, all left as is. I have winetricks installed, but I never used it. If you tell me your platform and your wine version I'm happy to try this in a VM or on a dedicated machine. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 Zebediah Figura <z.figura12(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |hans(a)meelstraat.net Component|-unknown |crypt32 --- Comment #12 from Zebediah Figura <z.figura12(a)gmail.com> --- I managed to get it to run with just `winetricks corefonts` and also starting the start menu .lnk rather than trying to manually run the executable. Not sure if one of those alone was necessary. Anyway, I can reproduce an error trying to authorize the free serial for Vocal Doubler. +crypt plus some extra traces yields this: 0114:0118:trace:crypt:PFXImportCertStore pfx 000000000011BE70, password L"", flags 0. 0114:0118:trace:crypt:gnutls_log <9> salt.size: 8 0114:0118:trace:crypt:gnutls_log <9> iterationCount: 2048 0114:0118:trace:crypt:gnutls_log <3> ASSERT: pkcs12.c[gnutls_pkcs12_simple_parse]:1688 GnuTLS error: The requested data were not available. I'm not an expert in certificate nonsense, but from what I can tell, it fails because we are trying to pass a PKCS #12 blob to gnutls_pkcs12_simple_parse() that doesn't actually have a private key in it, only a certificate. Given that (and assuming that PFXImportCertStore() is supposed to handle this), I guess the question is whether gnutls_pkcs12_simple_parse() is supposed to handle this—the documentation is not exactly clear—and if not I guess we need to parse things more manually. Hans, would you mind checking this diagnosis to make sure it sounds sane? -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #13 from Hans Leidekker <hans(a)meelstraat.net> --- (In reply to Zebediah Figura from comment #12)
Given that (and assuming that PFXImportCertStore() is supposed to handle this), I guess the question is whether gnutls_pkcs12_simple_parse() is supposed to handle this—the documentation is not exactly clear—and if not I guess we need to parse things more manually.
Hans, would you mind checking this diagnosis to make sure it sounds sane?
GnuTLS source confirms that it expects to find a private key in the PKCS12 blob. Maybe they would accept a patch to make the key optional. If not it may be possible to decode the blob using the lower level PKCS12 Bag functions. Otherwise we'll have to do it all by hand I guess. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=52330 Jonathan Romano <jonathan(a)luxaritas.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |jonathan(a)luxaritas.com -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=52330 Hans Leidekker <hans@meelstraat.net> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Fixed by SHA1| |30bc071df748b9b39b84a06709c | |7cad4665db521 Resolution|--- |FIXED --- Comment #14 from Hans Leidekker <hans@meelstraat.net> --- Fixed with 30bc071df748b9b39b84a06709c7cad4665db521. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=52330 Alexandre Julliard <julliard@winehq.org> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED --- Comment #15 from Alexandre Julliard <julliard@winehq.org> --- Closing bugs fixed in 11.4. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=52330 vediovis <slambert@vediovis.net> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |slambert@vediovis.net --- Comment #16 from vediovis <slambert@vediovis.net> --- same problem here. I need the Izotope software manager to register the free plugin Vocal Doubler. But I cannot start this software manager : Unhandled exception: page fault on read access to 0x0000000000000000 in 64-bit code (0x006ffffeb434a4). Register dump: rip:00006ffffeb434a4 rsp:00007ffffe1fd1d8 rbp:00007ffffe1fd260 eflags:00010246 ( R- -- I Z- -P- ) rax:00006fffefcc7050 rbx:0000000000000000 rcx:0000000000000000 rdx:00006fffefcd3700 rsi:0000000000000000 rdi:00006fffefcd4900 r8:00005555772db8c0 r9:0000000000000000 r10:0000000000000001 r11:0000000000000202 r12:00006fffefcd3700 r13:00006fffefcd5430 r14:00006ffffeb434a0 r15:00007ffffe3a4db0 Stack dump: 0x007ffffe1fd1d8: 00006fffefb2eaad 0000000000000000 0x007ffffe1fd1e8: 0000000000000000 0000000000000000 0x007ffffe1fd1f8: 0000000000000000 0000000000000000 0x007ffffe1fd208: 0000000000000000 0000000000000000 0x007ffffe1fd218: 0000000000000000 0000000000000000 0x007ffffe1fd228: 00006fffffc7e03c 00007ffffe1fd270 0x007ffffe1fd238: 000000007ba34511 00007ffffe1fd270 0x007ffffe1fd248: 00040004ffc81284 00007ffffe3a50d8 0x007ffffe1fd258: 000073772ec71753 0000000041aa90b8 0x007ffffe1fd268: 0000000041aff934 000000007ba30000 0x007ffffe1fd278: 00007fff00000001 00007fff0000018f 0x007ffffe1fd288: 0000000000000000 00007ffffe1fd2f0 Backtrace: =>0 0x006ffffeb434a4 strcmp+0x4(str1=0x00000000000000000, str2="GL_APPLE_fence") [/usr/src/wine-9.0~repack-4build3/dlls/msvcrt/string.c:3284] in ucrtbase (0x007ffffe1fd260) 1 0x006fffefb2eaad enumerate_gl_extensions+0x78(map=<internal error>, map_entries_count=<internal error>, gl_info=<internal error>) [/usr/src/wine-9.0~repack-4build3/dlls/wined3d/adapter_gl.c:2088] in wined3d (0x007ffffe1fd260) 2 0x006fffefb2eaad wined3d_adapter_init_gl_caps+0xd9d(adapter_gl=<internal error>, caps_gl_ctx=<is not available>, wined3d_creation_flags=<internal error>) [/usr/src/wine-9.0~repack-4build3/dlls/wined3d/adapter_gl.c:3502] in wined3d (0x007ffffe1fd260) 3 0x006fffefb33098 wined3d_adapter_gl_init+0x1d75(wined3d_creation_flags=<internal error>, ordinal=<internal error>, adapter_gl=<internal error>) [/usr/src/wine-9.0~repack-4build3/dlls/wined3d/adapter_gl.c:5336] in wined3d (0x007ffffe1fd4e0) 4 0x006fffefb33098 wined3d_adapter_gl_create+0x1dd8(ordinal=<internal error>, wined3d_creation_flags=[<register RBP not accessible in this frame>) [/usr/src/wine-9.0~repack-4build3/dlls/wined3d/adapter_gl.c:5410] in wined3d (0x007ffffe1fd4e0) 5 0x006fffefb93660 wined3d_init+0x60(wined3d=<register RBX not accessible in this frame>, flags=<register RSI not accessible in this frame>) [/usr/src/wine-9.0~repack-4build3/dlls/wined3d/directx.c:3482] in wined3d (0x007ffffe1fd690) 6 0x006fffefc21c86 wined3d_create+0x56(flags=<register RSI not accessible in this frame>) [/usr/src/wine-9.0~repack-4build3/dlls/wined3d/wined3d_main.c:157] in wined3d (0x007ffffe1fd720) 7 0x006ffffc106eaa dxgi_factory_init+0x2e(extended=<internal error>, factory=<internal error>) [/usr/src/wine-9.0~repack-4build3/dlls/dxgi/factory.c:572] in dxgi (0x007ffffe1fd770) 8 0x006ffffc106eaa dxgi_factory_create+0x6a(riid=<register R12 not accessible in this frame>, factory=<register R13 not accessible in this frame>, extended=<register RSI not accessible in this frame>) [/usr/src/wine-9.0~repack-4build3/dlls/dxgi/factory.c:590] in dxgi (0x007ffffe1fd770) 9 0x006ffff1814184 in libcef (+0x6e4184) (0x007ffffe1fe000) 10 0x006ffff180c67b in libcef (+0x6dc67b) (0x007ffffe1fe090) 11 0x006ffff3e44a61 in libcef (+0x2d14a61) (0x007ffffe1fe090) 12 0x006ffff423ead6 in libcef (+0x310ead6) (0x007ffffe1fe090) 13 0x006ffff3787d4d in libcef (+0x2657d4d) (0x007ffffe1fe398) 14 0x006ffff3786f89 in libcef (+0x2656f89) (0x007ffffe1fe710) 15 0x006ffff378704a in libcef (+0x265704a) (0x007ffffe1fe710) 16 0x006ffff378709b in libcef (+0x265709b) (0x007ffffe1fe710) 17 0x006ffff42774d1 in libcef (+0x31474d1) (0x007ffffe1fe710) 18 0x006ffff37ae231 in libcef (+0x267e231) (0000000000000000) 19 0x006ffff1131177 in libcef (+0x1177) (0000000000000000) 20 0x00000140235834 in izotope product portal (+0x235834) (0000000000000000) 21 0x00000140231818 in izotope product portal (+0x231818) (0x007ffffe1fffa0) 22 0x0000014095eac6 in izotope product portal (+0x95eac6) (0x007ffffe1fffa0) 23 0x006fffffaa93d1 BaseThreadInitThunk+0x11(unknown=<internal error>, entry=<internal error>, arg=<internal error>) [/usr/src/wine-9.0~repack-4build3/dlls/kernel32/thread.c:61] in kernel32 (0x007ffffe1fffa0) 24 0x006fffffca598b in ntdll (+0x5598b) (0000000000000000) 0x006ffffeb434a4 strcmp+0x4 [/usr/src/wine-9.0~repack-4build3/dlls/msvcrt/string.c:3284] in ucrtbase: movzxb (%rcx), %eax Unable to access file '/usr/src/wine-9.0~repack-4build3/dlls/msvcrt/string.c' Modules: Module Address Debug info Name (187 modules) PE 7b9e0000- 7ba16000 Deferred uiautomationcore PE-Wine 7ba30000- 7bfb6000 Deferred opengl32 PE 140000000- 142032000 Export izotope product portal PE-Wine 180000000- 180002000 Deferred usp10 PE-Wine 6fffedeb0000- 6fffedefe000 Deferred msv1_0 PE-Wine 6fffedf10000- 6fffedf42000 Deferred kerberos PE-Wine 6fffedf60000- 6fffee016000 Deferred glu32 PE-Wine 6fffee030000- 6fffee2fd000 Deferred gdiplus PE-Wine 6fffee310000- 6fffee321000 Deferred psapi PE-Wine 6fffee340000- 6fffee383000 Deferred imagehlp PE-Wine 6fffee3a0000- 6fffee3b5000 Deferred esent PE-Wine 6fffee3d0000- 6fffee3f7000 Deferred ncrypt PE-Wine 6fffee410000- 6fffee430000 Deferred wevtapi PE-Wine 6fffee440000- 6fffee462000 Deferred dhcpcsvc PE-Wine 6fffee480000- 6fffee602000 Deferred cryptui PE-Wine 6fffee620000- 6fffee687000 Deferred mpr PE-Wine 6fffee6a0000- 6fffee8b0000 Deferred wininet PE-Wine 6fffee8c0000- 6fffeebcc000 Deferred urlmon PE-Wine 6fffeebe0000- 6fffeec2b000 Deferred credui PE 6fffeec40000- 6fffeec58000 Deferred dxva2 PE-Wine 6fffeec70000- 6fffeee07000 Deferred d3d9 PE-Wine 6fffeee20000- 6fffef0a6000 Deferred comdlg32 PE-Wine 6fffef0c0000- 6fffef0f2000 Deferred compstui PE-Wine 6fffef110000- 6fffef1d6000 Deferred winspool PE-Wine 6fffef1f0000- 6fffef511000 Deferred dwrite PE 6fffef530000- 6fffef655000 Deferred chrome_elf PE-Wine 6fffef670000- 6fffef735000 Deferred wintrust PE-Wine 6fffef750000- 6fffef805000 Deferred secur32 PE-Wine 6fffef820000- 6fffefb0d000 Deferred d3d11 PE-Wine 6fffefb20000- 6ffff111f000 Dwarf-4 wined3d PE 6ffff1130000- 6ffff9c88000 Export libcef PE-Wine 6ffff9ca0000- 6ffffa228000 Deferred comctl32 PE-Wine 6ffffa7a0000- 6ffffa868000 Deferred uxtheme PE-Wine 6ffffa9d0000- 6ffffaa02000 Deferred wtsapi32 PE-Wine 6ffffaa20000- 6ffffaa6a000 Deferred jsproxy PE-Wine 6ffffaa80000- 6ffffabb7000 Deferred winhttp PE-Wine 6ffffabd0000- 6ffffac2b000 Deferred bcrypt PE-Wine 6ffffac40000- 6ffffaffa000 Deferred crypt32 PE-Wine 6ffffb010000- 6ffffb030000 Deferred version PE-Wine 6ffffb2c0000- 6ffffb319000 Deferred winex11 PE-Wine 6ffffb4b0000- 6ffffb52d000 Deferred imm32 PE-Wine 6ffffb580000- 6ffffb625000 Deferred netapi32 PE-Wine 6ffffb640000- 6ffffb664000 Deferred nsi PE-Wine 6ffffb680000- 6ffffb6cc000 Deferred dnsapi PE-Wine 6ffffb6e0000- 6ffffb76e000 Deferred iphlpapi PE-Wine 6ffffb780000- 6ffffb7f8000 Deferred propsys PE-Wine 6ffffb810000- 6ffffbcda000 Deferred oleaut32 PE-Wine 6ffffbd10000- 6ffffbd35000 Deferred dwmapi PE-Wine 6ffffbd50000- 6ffffbd85000 Deferred hid PE-Wine 6ffffbda0000- 6ffffbe90000 Deferred oleacc PE-Wine 6ffffbea0000- 6ffffbf1b000 Deferred msacm32 PE-Wine 6ffffbf30000- 6ffffc0e5000 Deferred winmm PE-Wine 6ffffc100000- 6ffffc247000 Dwarf-4 dxgi PE-Wine 6ffffc260000- 6ffffc532000 Deferred dbghelp PE-Wine 6ffffc550000- 6ffffc57c000 Deferred userenv PE-Wine 6ffffc590000- 6ffffc765000 Deferred setupapi PE-Wine 6ffffc780000- 6ffffc7d3000 Deferred shcore PE-Wine 6ffffc7f0000- 6ffffc907000 Deferred shlwapi PE-Wine 6ffffc920000- 6ffffd69b000 Deferred shell32 PE-Wine 6ffffd6b0000- 6ffffd6fd000 Deferred coml2 PE-Wine 6ffffd710000- 6ffffd999000 Deferred rpcrt4 PE-Wine 6ffffd9b0000- 6ffffd9ee000 Deferred win32u PE-Wine 6ffffda00000- 6ffffda2a000 Deferred zlib1 PE-Wine 6ffffda40000- 6ffffdfe5000 Deferred user32 PE-Wine 6ffffe000000- 6ffffe2c9000 Deferred gdi32 PE-Wine 6ffffe2e0000- 6ffffe475000 Deferred combase PE-Wine 6ffffe490000- 6ffffea06000 Deferred ole32 PE-Wine 6ffffea20000- 6ffffeacd000 Deferred ws2_32 PE-Wine 6ffffeae0000- 6ffffeed6000 Dwarf-4 ucrtbase PE-Wine 6ffffeef0000- 6ffffefad000 Deferred sechost PE-Wine 6ffffefc0000- 6fffff317000 Deferred msvcrt PE-Wine 6fffff330000- 6fffff45c000 Deferred advapi32 PE-Wine 6fffff470000- 6fffffa6c000 Deferred kernelbase PE-Wine 6fffffa80000- 6fffffc38000 Dwarf-4 kernel32 PE-Wine 6fffffc50000- 6ffffffeb000 Dwarf-4 ntdll ELF 737719800000- 73771a132000 Deferred libnvidia-glvkspirv.so.580.142 ELF 73771a200000- 73771b138000 Deferred libvulkan_nouveau.so ELF 73771b200000- 73771c087000 Deferred libvulkan_radeon.so ELF 73771c200000- 73771d638000 Deferred libvulkan_intel.so ELF 73771d800000- 73771f560000 Deferred libicudata.so.74 ELF 73771f600000- 73771f80d000 Deferred libicuuc.so.74 ELF 73771fa00000- 73772838e000 Deferred libllvm.so.20.1 ELF 737728400000- 737728f8d000 Deferred libvulkan_lvp.so ELF 737729400000- 73772d98c000 Deferred libnvidia-gpucomp.so.580.142 ELF 73772da00000- 73772fd79000 Deferred libnvidia-glcore.so.580.142 ELF 73772fe00000- 737730e70000 Deferred libvulkan_intel_hasvk.so ELF 737730f82000- 737731164000 Deferred libxml2.so.2 ELF 737731400000- 737731f51000 Deferred libvulkan_asahi.so ELF 737731fb1000- 737731fe4000 Deferred libglx.so.0 ELF 737731fe4000- 73773209c000 Deferred libgldispatch.so.0 ELF 73773209c000- 737732123000 Deferred libgl.so.1 ELF 737732123000- 73773229b000 Deferred libvulkan_virtio.so ELF 73773229b000- 7377322d5000 Deferred libedit.so.2 ELF 7377322f9000- 737732323000 Deferred libnvidia-allocator.so.1 ELF 73773234a000- 737732364000 Deferred libvklayer_mesa_device_select.so ELF 737732364000- 737732400000 Deferred libnvidia-glsi.so.580.142 ELF 737732681000- 7377326b5000 Deferred libtinfo.so.6 ELF 7377326b5000- 7377326d1000 Deferred libxcb-glx.so.0 ELF 7377326d1000- 7377326d6000 Deferred librt.so.1 ELF 7377326e6000- 7377328e0000 Deferred libvulkan_gfxstream.so ELF 7377328e0000- 73773290e000 Deferred libgcc_s.so.1 ELF 73773290e000- 73773291e000 Deferred libwayland-client.so.0 ELF 73773291e000- 737732923000 Deferred libxshmfence.so.1 ELF 737732923000- 737732928000 Deferred libxcb-shm.so.0 ELF 737732928000- 737732939000 Deferred libxcb-randr.so.0 ELF 737732939000- 737732942000 Deferred libxcb-sync.so.1 ELF 737732942000- 73773294c000 Deferred libxcb-xfixes.so.0 ELF 73773294c000- 737732953000 Deferred libxcb-dri3.so.0 ELF 737732953000- 73773296a000 Deferred libdrm.so.2 ELF 737732971000- 737732990000 Deferred libelf.so.1 ELF 737732990000- 737732abb000 Deferred libglx_nvidia.so.0 ELF 737732ae2000- 737732b60000 Deferred libvulkan.so.1 ELF 73773364f000- 737733654000 Deferred libxcb-present.so.0 ELF 737733754000- 737733779000 Deferred libgpg-error.so.0 ELF 737733779000- 737733833000 Deferred libzstd.so.1 ELF 737733833000- 737733855000 Deferred liblz4.so.1 ELF 737733855000- 73773399d000 Deferred libgcrypt.so.20 ELF 73773399d000- 7377339aa000 Deferred libcap.so.2 ELF 7377339aa000- 737733a8a000 Deferred libsystemd.so.0 ELF 737733a8a000- 737733ad9000 Deferred libdbus-1.so.3 ELF 737733ad9000- 737733aec000 Deferred libavahi-client.so.3 ELF 737733aec000- 737733afa000 Deferred libavahi-common.so.3 ELF 737733afa000- 737733b9a000 Deferred libcups.so.2 ELF 737733b9d000- 737733baa000 Deferred libdrm_amdgpu.so.1 ELF 737733baa000- 737733baf000 Deferred libpthread.so.0 ELF 737733baf000- 737733bb4000 Deferred libdl.so.2 ELF 737733bb4000- 737733bba000 Deferred libnvidia-tls.so.580.142 ELF 737733bc1000- 737733bc7000 Deferred winspool.so ELF 737733cc7000- 737733d1b000 Deferred libgssapi_krb5.so.2 ELF 737733d1b000- 737733d2e000 Deferred libresolv.so.2 ELF 737733d2e000- 737733d5a000 Deferred libk5crypto.so.3 ELF 737733d5a000- 737733e23000 Deferred libkrb5.so.3 ELF 737733e23000- 737733e28000 Deferred libx11-xcb.so.1 ELF 737733e28000- 737733e2e000 Deferred dwrite.so ELF 737733e2e000- 737733e34000 Deferred crypt32.so ELF 737733e34000- 737733e40000 Deferred bcrypt.so ELF 737733e40000- 737733e45000 Deferred msv1_0.so ELF 737733e45000- 737733e4a000 Deferred netapi32.so ELF 737733e4a000- 737733e56000 Deferred libffi.so.8 ELF 737733e56000- 737733eda000 Deferred libgmp.so.10 ELF 737733eda000- 737733f22000 Deferred libhogweed.so.6 ELF 737733f22000- 737733f77000 Deferred libnettle.so.8 ELF 737733f77000- 737733f8d000 Deferred libtasn1.so.6 ELF 737733f8d000- 73773413a000 Deferred libunistring.so.5 ELF 73773413a000- 73773415c000 Deferred libidn2.so.0 ELF 73773415c000- 737734300000 Deferred libp11-kit.so.0 ELF 737734300000- 7377344fb000 Deferred libgnutls.so.30 ELF 7377344ff000- 737734506000 Deferred libkeyutils.so.1 ELF 737734506000- 737734513000 Deferred libkrb5support.so.0 ELF 737734513000- 737734519000 Deferred libcom_err.so.2 ELF 737734519000- 737734522000 Deferred kerberos.so ELF 737734522000- 73773452c000 Deferred secur32.so ELF 73773452c000- 73773466c000 Deferred opengl32.so ELF 73773466c000- 737734671000 Deferred dnsapi.so ELF 737734671000- 737734678000 Deferred ws2_32.so ELF 73773469a000- 7377346a2000 Deferred libxfixes.so.3 ELF 7377346a2000- 7377346ae000 Deferred libxcursor.so.1 ELF 7377346ae000- 7377346c1000 Deferred libxi.so.6 ELF 7377346c1000- 7377346ce000 Deferred libxrandr.so.2 ELF 7377346ce000- 7377346da000 Deferred libxrender.so.1 ELF 7377346da000- 7377346e1000 Deferred libxxf86vm.so.1 ELF 7377346e1000- 73773481e000 Deferred libx11.so.6 ELF 73773481e000- 7377348a4000 Deferred winex11.so ELF 737734977000- 737734986000 Deferred libmd.so.0 ELF 737734986000- 73773499c000 Deferred libbsd.so.0 ELF 73773499c000- 7377349c5000 Deferred libxcb.so.1 ELF 737734a2b000- 737734a30000 Deferred libxcomposite.so.1 ELF 737734a30000- 737734a38000 Deferred libxdmcp.so.6 ELF 737734a38000- 737734a4c000 Deferred libxext.so.6 ELF 737734a62000- 737734a68000 Deferred libxau.so.6 ELF 737734a7f000- 737734a84000 Deferred libxinerama.so.1 ELF 737734b0c000- 737734b38000 Deferred libexpat.so.1 ELF 737734b38000- 737734b89000 Deferred libfontconfig.so.1 ELF 737734b89000- 737734bac000 Deferred libbrotlicommon.so.1 ELF 737734bac000- 737734c78000 Deferred libfreetype.so.6 ELF 737734c78000- 737734d61000 Deferred libm.so.6 ELF 737734d61000- 737734f00000 Deferred win32u.so ELF 737735796000- 7377357a4000 Deferred libbrotlidec.so.1 ELF 7377357a4000- 7377357dc000 Deferred libpng16.so.16 ELF 7377357dc000- 7377357f8000 Deferred libz.so.1 ELF 7377358f8000- 73773592a000 Deferred liblzma.so.5 ELF 73773592a000- 737735945000 Deferred libunwind.so.8 ELF 737735945000- 737735a00000 Export ntdll.so ELF 737735a00000- 737735c12000 Deferred libc.so.6 ELF 737735c18000- 737735c2c000 Deferred libbz2.so.1.0 ELF 737735c58000- 737735c92000 Deferred ld-linux-x86-64.so.2 ELF 737735c92000- 737735c97000 Deferred <wine-loader> Threads: process tid prio name (all IDs are in hex) 00000038 services.exe 0000003c 0 00000040 0 wine_rpcrt4_server 00000054 0 wine_rpcrt4_io 0000006c 0 wine_rpcrt4_io 00000080 0 wine_rpcrt4_io 000000a0 0 wine_rpcrt4_io 000000c4 0 wine_rpcrt4_io 000000dc 0 wine_rpcrt4_io 000000f8 0 00000144 0 wine_rpcrt4_io 00000044 mDNSResponder.exe 00000048 0 0000005c 0 00000060 0 wine_sechost_service 0000004c explorer.exe 00000050 0 00000130 0 00000134 0 wine_rpcrt4_server 00000064 svchost.exe 00000068 0 00000070 0 00000074 0 wine_sechost_service 00000078 winedevice.exe 0000007c 0 00000084 0 00000088 0 wine_sechost_service 0000008c 0 00000090 0 00000094 0 000000ec 0 000000f0 0 00000098 winedevice.exe 0000009c 0 000000a4 0 000000a8 0 wine_sechost_service 000000ac 0 000000b0 0 000000b4 0 000000b8 0 000000bc plugplay.exe 000000c0 0 000000c8 0 000000cc 0 wine_sechost_service 000000d0 0 wine_rpcrt4_server 00000228 0 wine_rpcrt4_io 0000022c 0 wine_threadpool_worker 000000d4 LDSvc.exe 000000d8 0 000000e0 0 000000e8 0 000000fc 0 00000100 0 00000104 0 00000108 0 0000010c 0 00000110 0 00000114 0 00000118 0 0000011c 0 00000120 0 00000124 0 00000128 0 0000012c 0 00000164 0 00000168 0 0000016c 0 00000170 0 00000174 0 00000178 0 0000017c 0 00000180 0 00000184 0 00000188 0 0000018c 0 00000190 0 00000194 0 00000198 0 0000019c 0 000001a0 0 000001a4 0 000001a8 0 000001ac 0 000001b0 0 000001b4 0 000001b8 0 000001bc 0 000001c0 0 000001c4 0 000001c8 0 000001cc 0 000001d0 0 0000013c rpcss.exe 00000140 0 0000014c 0 00000150 0 wine_sechost_service 00000154 0 wine_rpcrt4_server 00000158 0 wine_rpcrt4_server 0000015c 0 wine_rpcrt4_io 000002b8 0 wine_rpcrt4_io 000001d4 iZotope Product Portal.exe 000001d8 0 CrBrowserMain 000001dc 0 BrokerEvent 000001e0 0 ThreadPoolServiceThread 000001e4 0 ThreadPoolForegroundWorker 000001e8 -2 ThreadPoolBackgroundWorker 000001f0 0 Chrome_IOThread 000001f4 0 MemoryInfra 000001f8 0 wine_threadpool_worker 000001fc 0 wine_threadpool_waitqueue 00000200 0 ThreadPoolSingleThreadCOMSTASharedForeground0 00000204 0 ThreadPoolSingleThreadCOMSTASharedForegroundBlocking1 00000210 0 CompositorTileWorker1 00000214 0 ThreadPoolSingleThreadForegroundBlocking2 00000220 0 wine_sechost_device_notify 00000224 0 VideoCaptureThread 00000230 -2 ThreadPoolSingleThreadSharedBackgroundBlocking3 00000234 0 ThreadPoolSingleThreadSharedForegroundBlocking4 00000240 0 wine_rpcrt4_server 0000024c 0 CacheThread_BlockFile 00000250 -2 ThreadPoolSingleThreadCOMSTABackgroundBlocking5 00000218 (D) C:\Program Files\iZotope\Product Portal\x64\iZotope Product Portal.exe 0000021c 1 <== CrGpuMain 000002ac 0 00000244 iZotope Product Portal.exe 00000248 0 CrUtilityMain 000002bc 0 ThreadPoolServiceThread 000002c0 0 ThreadPoolForegroundWorker 000002c4 -2 ThreadPoolBackgroundWorker 000002c8 0 Chrome_ChildIOThread 000002cc 0 wine_threadpool_worker 000002d0 0 wine_threadpool_waitqueue 00000254 iZotope Product Portal.exe 00000258 0 CrUtilityMain 0000027c 0 BrokerEvent 00000280 0 ThreadPoolServiceThread 00000284 0 ThreadPoolForegroundWorker 00000288 -2 ThreadPoolBackgroundWorker 0000028c 0 Chrome_ChildIOThread 00000294 0 wine_threadpool_worker 00000298 0 wine_threadpool_waitqueue 0000025c explorer.exe 00000260 0 000002b0 0 000002b4 0 wine_rpcrt4_server 0000026c iZotope Product Portal.exe 00000270 0 CrRendererMain 000002d8 0 ThreadPoolServiceThread 000002dc 0 ThreadPoolForegroundWorker 000002e0 -2 ThreadPoolBackgroundWorker 000002e8 1 Chrome_ChildIOThread 000002ec 0 wine_threadpool_worker 000002f0 0 wine_threadpool_waitqueue 000002f8 0 GpuMemoryThread 00000318 1 Compositor 0000031c 0 ThreadPoolSingleThreadSharedForegroundBlocking0 00000328 0 CompositorTileWorker1 0000032c 0 CompositorTileWorker2 00000330 0 CompositorTileWorker3 00000334 0 CompositorTileWorker4 00000338 -2 CompositorTileWorkerBackground 00000274 conhost.exe 00000278 0 000002a4 iZotope Product Portal.exe 000002a8 0 CrRendererMain 000002f4 0 ThreadPoolServiceThread 000002fc 0 ThreadPoolForegroundWorker 00000300 -2 ThreadPoolBackgroundWorker 00000304 1 Chrome_ChildIOThread 0000030c 0 wine_threadpool_worker 00000310 0 wine_threadpool_waitqueue 00000314 0 GpuMemoryThread 00000320 1 Compositor 00000324 0 ThreadPoolSingleThreadSharedForegroundBlocking0 0000033c 0 CompositorTileWorker1 00000340 0 CompositorTileWorker2 00000344 0 CompositorTileWorker3 00000348 0 CompositorTileWorker4 0000034c -2 CompositorTileWorkerBackground System information: Wine build: wine-9.0 (Ubuntu 9.0~repack-4build3) Platform: x86_64 (guest: i386) Version: Windows 7 Host system: Linux Host version: 6.8.0-110-generic -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=52330 --- Comment #17 from Austin English <austinenglish@gmail.com> --- (In reply to vediovis from comment #16)
same problem here. I need the Izotope software manager to register the free plugin Vocal Doubler. But I cannot start this software manager :
In the future, please attach logs, don't paste them inline.
System information: Wine build: wine-9.0 (Ubuntu 9.0~repack-4build3)
The bug was fixed in wine-11.4, you'll need to upgrade to at least that version. Also note that wine-9.0 is a couple years old and no longer supported upstream. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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