On Wed, Oct 20, 2010 at 6:48 AM, James McKenzie <jjmckenzie51@earthlink.net> wrote:
On 10/19/10 10:20 AM, Yaron Shahrabani wrote:
On Tue, Oct 19, 2010 at 5:16 PM, Rosanne DiMesio <dimesio@earthlink.net> wrote:
On Tue, 19 Oct 2010 12:12:33 +0200
Yaron Shahrabani <sh.yaron@gmail.com> wrote:

> I see but I had another idea in mind...
> I was thinking about having the possibility to rate and report but without
> any way to comment, I mean that you cannot comment in foreign languages but
> you can vote and report (any operation that requires clicking is OK, typing
> is not).
>
It's not possible to report without typing, and ratings without the typed information as to why the user gave the app that rating would be at best useless (Why is this silver? What doesn't work?), and at worst misleading. "False platinums" in particular are already a big problem: users give an app a platinum rating, but list tweaks they applied (so it really should be gold) or things that didn't work (so it really should be silver). Admins and maintainers need that typed information to assess whether a rating is correct.
I fully understand, so reporting is way complicated without typing...
Well its just a thought but maybe we should consider simplifying the whole process, maybe this way more data will be collected.


Yaron:

As a maintainer of several applications, I want to know about improvements/regressions of all functions in those applications.  Thus, I ask those who use the products I maintain to provide details 'What Works' and 'What Does Not Work' and these must be, for the present time, in English.  Sorry, but English is the "Universal" language.  The boxes, for now, should stay.
So you mean you have got to get some input and there's no other way of getting input from the users without typing...
Do you feel like you get enough feedback or that automating parts of the reporting system would make it more widely used.
I'm maintaining lots of translations in the open source world, I never feel like I get enough feedback and I truly think that if the input was at the user's fingertips it would help a lot, just my way of looking at it... 

There are many 'drop down' menus that it would be nice to input Hebrew and have English populate them.  Would this be a good idea?
The drop down boxes would be great, the simplest way of interaction is what needed, no ways of typing Hebrew...

(I was thinking of a small Javascript code that will check for foreign scripts and if the script is different than the Latin script, a Red message will appear on top of the box and after clicking the button a message will pop up saying that this message contains non-universal characters and ask the user if he is sure about sending this report).

Kind regards,
Yaron Shahrabani.

James McKenzie