On Sun, Aug 18, 2013 at 6:00 PM, Ken Sharp <kennybobs@o2.co.uk> wrote:


On 18/08/13 17:35, Francois Gouget wrote:
On Sun, 18 Aug 2013, Ken Sharp wrote:
[...]
We have some instructions on Bugzilla's bug submission page (currently
'Please do not PASTE logs and back traces'). It may make sense to add
something for the bug links either there or on the page confirming the
bug was enered. It would have a much better chance of being read there
than on the Wiki.

Just add the link to the Wiki.

It's there already. Since you don't seem to know that it means you've
either never entered a Wine bug (but you made claims that seem to
indicate the contrary), or that you yourself don't read the instructions
on how to enter a bug. So why do you expect others to?

I know it's already there. Given I have just update a load of Wiki links on how to correctly do all of this, who are you trying to blame for not read this stuff?



So I stand by my assessement that you have unrealistically high
expectations of others,

You aim very low.


Ken, wishful thinking will not get people to enter this sort of data.
The AppDB/Bugzilla interaction is bad enough for users and developers familiar with Wine, I can't tell you how awful it is for users who just want to file a couple of bugs for their favourite apps (that's if they're even familiar with the concept of an issue tracker in the first place).
You have to have two accounts. That alone is a showstopper for most people. And then you have to file related information on the two separate sites. Oh, and that's if you at all figure out the correct version of the software to add the bug link to.

Francois is right; you have unrealistically high expectations. And this isn't about "aiming", it's about having the basic grounds for users to even think about adding the bug links.

If you want this, you have to add an optional field in the bug report page "Applications affected". With autocomplete on the names. And get rid of the duplication for bug links between versions.
And provide common accounts for *.winehq.org.

 


and that going to a separate website is not part
of the normal workflow for entering a bug.

For you. Other users manage it. It takes them seconds.



I'll also add that I've been entering Wine bugs for about as long
as is possible and I was not aware of the requirement to add the
bugs in the AppDB.

You have been paying very little attention then as it has been brought up a number of times. It is also IN THE WIKI!




Note that I'm not saying it wouldn't be nice to have the AppDB and
Bugzilla nicely cross-referenced or that we shouldn't strive for it.
What I'm saying is:
  * As things stand you cannot act all surprised that it's not the case.
  * Putting all the blame on the bug reporters like you seem to be doing
    is not how you will improve the situation.


So who is to blame? Is it your fault? It's not mine. Perhaps you are blaming Codeweavers? Who is to blame for the inaction of others if it not the people themselves?