Hi!

I do agree that the 'UNCONFIRMED' & 'NEW' statuses lead to confusion. I opened bug 50815[1] in 2021 for this reason.

No agreement was reached, however.

Having some sort of 'TRIAGED' status or something similar, does seem like a good idea. At least to have some sort of status that reflects

that the bug has been looked at/triaged.

Kind regards,

Gijs

[1] https://bugs.winehq.org/show_bug.cgi?id=50815

Op vr 3 mei 2024 om 01:19 schreef Austin English <austinenglish@gmail.com>:

Howdy all,

Currently, unprivileged users have their bugs set to 'UNCONFIRMED' by
default (while privileged users have the option of
'UNCONFIRMED'/'NEW'/'ASSIGNED').

As a general rule, no one seems to care if a bug is confirmed ('NEW')
or not. This often leads to confusion for users (for example recently,
[1]), who think that because their bug is 'UNCONFIRMED', it won't get
attention.

Because this distinction is useless, I'd like to propose that we make
a few changes to Bugzilla:
* change the default status for newly submitted bugs to 'NEW' (here:
https://bugs.winehq.org/editworkflow.cgi)
* do a bulk status update of existing bugs from 'UNCONFIRMED' to 'NEW'
* disable the 'UNCONFIRMED' status (here:
https://bugs.winehq.org/editproducts.cgi?action=edit&product=Wine)

Thoughts/concerns?

[1] https://bugs.winehq.org/show_bug.cgi?id=50876

--
-Austin
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