[Bug 48363] New: Adobe Creative Cloud Installer shows blank window
https://bugs.winehq.org/show_bug.cgi?id=48363 Bug ID: 48363 Summary: Adobe Creative Cloud Installer shows blank window Product: Wine Version: 5.0-rc2 Hardware: x86 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs(a)winehq.org Reporter: ajg02(a)elfringham.co.uk Distribution: --- Created attachment 66106 --> https://bugs.winehq.org/attachment.cgi?id=66106 Console log for Set-up.exe Clean Wine prefix set to Win10 runs Set-up.exe for CC installer which shows a blank window. See attachment for console log. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48363 Neko-san <nekoNexus(a)protonmail.ch> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |nekoNexus(a)protonmail.ch -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48363 Austin English <austinenglish(a)gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |austinenglish(a)gmail.com --- Comment #1 from Austin English <austinenglish(a)gmail.com> --- Is this still an issue for you? Using https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/wam/d... austin(a)debian:~/Downloads$ du -sh Creative_Cloud_Set-Up.exe 2.1M Creative_Cloud_Set-Up.exe austin(a)debian:~/Downloads$ sha1sum Creative_Cloud_Set-Up.exe 8b5822ceaad65d203113fec8bd062b65d9da0580 Creative_Cloud_Set-Up.exe In wine-9.7 shows the login window (though I can't type my email address in). With older wine, the window says that the browser/OS needs to be upgraded. Testing with some older binaries I have, the behavior changed somewhere between wine-8.10 and wine-8.15 (didn't try bisecting it). -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
https://bugs.winehq.org/show_bug.cgi?id=48363 Qwerty Chouskie <asdfghrbljzmkd(a)outlook.com> changed: What |Removed |Added ---------------------------------------------------------------------------- CC| |asdfghrbljzmkd(a)outlook.com --- Comment #2 from Qwerty Chouskie <asdfghrbljzmkd(a)outlook.com> --- With a fresh prefix of Wine-Staging 9.9, no installation window comes up at all. If installing the WebView2 Runtime, and adding a config for `msedgewebview2.exe` to set the Windows version for it to Windows 7, and running the CC installer with `WEBVIEW2_ADDITIONAL_BROWSER_ARGUMENTS="--no-sandbox"`, the installer will work, though the mouse cursor doesn't show when over the window. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=48363 --- Comment #3 from Qwerty Chouskie <asdfghrbljzmkd@outlook.com> --- (In reply to Austin English from comment #1)
Is this still an issue for you? Using
https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/wam/ download?sapCode=KCCC&productName=Creative%20Cloud&os=win
austin@debian:~/Downloads$ du -sh Creative_Cloud_Set-Up.exe 2.1M Creative_Cloud_Set-Up.exe austin@debian:~/Downloads$ sha1sum Creative_Cloud_Set-Up.exe 8b5822ceaad65d203113fec8bd062b65d9da0580 Creative_Cloud_Set-Up.exe
In wine-9.7 shows the login window (though I can't type my email address in).
With older wine, the window says that the browser/OS needs to be upgraded.
Testing with some older binaries I have, the behavior changed somewhere between wine-8.10 and wine-8.15 (didn't try bisecting it).
While I don't appear to have this specific sha1sum version from 2024, I have a version from 2023 (version 2.12.0.20) and another from 2025 (version 2.14.0.57) and both do not show any window unless I install WebView2. I even grabbed a copy of Wine 9.7 from https://github.com/Kron4ek/Wine-Builds/releases/tag/9.7 and it behaves the same with these versions of the installer. I also tried creating the prefix with WINEARCH=win32, but it made no difference. Is there any chance you had some stuff in your prefix when you tested it? While needing to install webview2 is certainly not the end of the world (especially since no-sandbox is not needed in current Wine versions), it'd be nice to understand what is happening with the installer when using mshtml. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=48363 --- Comment #4 from Qwerty Chouskie <asdfghrbljzmkd@outlook.com> --- OK, so this is weird. Your link (https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/wam/d...) gives an installer with version 5.x My link (https://prod-rel-ffc-ccm.oobesaas.adobe.com/adobe-ffc-external/core/v1/wam/d...), gotten from going to the normal download site (with user agent spoofed to Edge on Windows, in order for the download button to exist), gives an installer with version 2.x. TBH, I'm not sure why Adobe gives two very different versions of the installer in different circumstances. (I'm actually not sure in what circumstances you would get the link that gives the 5.x version...) -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
http://bugs.winehq.org/show_bug.cgi?id=48363 Nikolay Sivov <bunglehead@gmail.com> changed: What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution|--- |ABANDONED --- Comment #5 from Nikolay Sivov <bunglehead@gmail.com> --- If modern version requires Webview2 and is fixed by installing it, I don't think we need to keep this report open. -- Do not reply to this email, post in Bugzilla using the above URL to reply. You are receiving this mail because: You are watching all bug changes.
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