https://bugs.winehq.org/show_bug.cgi?id=49102
--- Comment #3 from Contex contexmoh+winehq@gmail.com --- Created attachment 67079 --> https://bugs.winehq.org/attachment.cgi?id=67079 Origin Client_Log.txt (snippet) showing download errors
I decided to grep and tail for anything related to Origin in my Wine prefix, and found the following directory:
/drive_c/users/me/Local Settings/Application Data/Origin/Logs
It contains logs created by the Origin client and its services: --- Bootstrapper_Log.txt IGO_Log.Origin_56.txt IGOProxy64_DX10_144_Log.txt IGOProxy64_DX11_156_Log.txt IGOProxy64_DX12_145_Log.txt IGOProxy64_DX9_157_Log.txt igoproxy_DX10_105_Log.txt igoproxy_DX11_109_Log.txt igoproxy_DX12_103_Log.txt igoproxy_DX8_100_Log.txt igoproxy_DX9_101_Log.txt Client_Log.txt IGO_Log.Origin_8.txt IGOProxy64_DX10_147_Log.txt IGOProxy64_DX11_160_Log.txt IGOProxy64_DX12_162_Log.txt IGOProxy64_DX9_165_Log.txt igoproxy_DX10_198_Log.txt igoproxy_DX11_124_Log.txt igoproxy_DX12_126_Log.txt igoproxy_DX8_113_Log.txt igoproxy_DX9_129_Log.txt IGO_Log.Origin_164.txt IGOProxy64_DX10_142_Log.txt IGOProxy64_DX11_150_Log.txt IGOProxy64_DX12_136_Log.txt IGOProxy64_DX9_141_Log.txt igoproxy_DX10_104_Log.txt igoproxy_DX10_93_Log.txt igoproxy_DX11_133_Log.txt igoproxy_DX12_93_Log.txt igoproxy_DX8_98_Log.txt ---
The Client_Log.txt file contained logs created by the client itself, and lo and behold, more descriptive errors!
Whilst starting the client tries to ping a "Escalation Service" 10 times (which is why the client takes so long to load), which ends up failing with error "kCommandErrorNotElevatedUser".
Whilst Origin is running it constantly attempts to ping the OriginClientService and fails (this loops forever):
Example: --- **1175 [2020-05-05 19:49:57.614] Error Origin::Escalation::IEscalationClient::evaluateEscalationResult 441 Escalation failure: kCommandErrorNotElevatedUser System Error: 0 Command: checkIsRunningElevatedAndUACOK UAC Reason: createFolderElevated (C:\ProgramData\Origin\DownloadCache) 1176 [2020-05-05 19:49:59.541] Event Origin::Escalation::IEscalationClient::quickEscalate 441 Elevation requested. UAC Reason: createFolderElevated (C:\ProgramData\Origin\DownloadCache) **1177 [2020-05-05 19:49:59.541] Error Origin::Escalation::IPCClient::sendMessage 441 Connection to escalation service failed. Qt LocalSocketError: 2 **1178 [2020-05-05 19:49:59.541] Warning Origin::Escalation::IEscalationClient::connectToEscalationService 441 Connect to OriginClientService - ping did not succeed, waiting once and trying again. **1179 [2020-05-05 19:50:01.544] Error Origin::Escalation::IPCClient::sendMessage 441 Connection to escalation service failed. Qt LocalSocketError: 2 **1180 [2020-05-05 19:50:01.546] Error Origin::Escalation::IPCClient::sendMessage 441 Connection to escalation service failed. Qt LocalSocketError: 2 ---
and
--- **106 [2020-05-05 19:48:07.377] Error Origin::Escalation::IEscalationClient::evaluateEscalationResult 9 Escalation failure: kCommandErrorNotElevatedUser System Error: 0 Command: checkIsRunningElevatedAndUACOK UAC Reason: createFolderElevated (C:\ProgramData\Origin\CatalogCache) 107 [2020-05-05 19:48:07.378] Event OriginApplication::OriginApplication 9 Done ---
To solve these errors the following directories have to be created: - C:\ProgramData\Origin\DownloadCache - C:\ProgramData\Origin\CatalogCache
That doesn't really solve the initial issue though. BUT, when attempting to download and install a game, a very similar error pops up:
--- **1110 [2020-05-05 19:49:53.602] Error Origin::Escalation::IEscalationClient::evaluateEscalationResult 301 Escalation failure: kCommandErrorNotElevatedUser System Error: 0 Command: checkIsRunningElevatedAndUACOK UAC Reason: IContentInstallFlow escalationServiceEnabled (OFB-EAST:56694) 1111 [2020-05-05 19:49:53.602] Event Origin::Downloader::ContentInstallFlowDiP::begin 301 Begin install flow for Mass Effect™ 2, ctid: OFB-EAST:56694 **1112 [2020-05-05 19:49:53.603] Error Origin::Downloader::createPathIfMissing 301 Failed to create directory: C:/ProgramData/Origin/LocalContent/Mass Effect 2 Error: 3 **1113 [2020-05-05 19:49:53.603] Warning Origin::Downloader::ContentServices::SaveInstallManifest 301 Unable to open install flow manifest: C:\ProgramData\Origin\LocalContent\Mass Effect 2\OFB-EAST56694.mfst - Error: 5 - Path not found. ---
After creating the directory "C:\ProgramData\Origin\LocalContent", the client finally prompts me for the location and even lists which extra content I wish to install.
NOTE: the first time you click download after launching the client the client will repeat the 10-time ping attempt to the OriginClientService, there might therefore be a delay before the modal pops up.
So far I've created the following directories: - C:\ProgramData\Origin\DownloadCache - C:\ProgramData\Origin\CatalogCache - C:\ProgramData\Origin\LocalContent
I am currently stuck at the download portion of the issue, and a similar error pops up: --- **11669 [2020-05-05 20:53:49.796] Error Origin::Escalation::IPCClient::sendMessage 254 Connection to escalation service failed. Qt LocalSocketError: 2 **11670 [2020-05-05 20:53:49.796] Error Origin::Escalation::IEscalationClient::evaluateEscalationResult 254 Escalation failure: kCommandErrorNotElevatedUser System Error: 0 Command: checkIsRunningElevatedAndUACOK UAC Reason: CreateDirectoryAllAccess (Z:\opt\games\Mass Effect 2) **11671 [2020-05-05 20:53:49.796] Error Origin::Downloader::ContentProtocolPackage::TransferStart 254 [Game Title: Mass Effect™ 2][ProductID:OFB-EAST:56694]Failed to create unpack directory: Z:\opt\games\Mass Effect 2\ ---
I've tried installing it to various locations with no success. I've attached the log of the latest error.