[Bug 58115] New: KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

Bug ID: 58115
           Summary: KIOXIA SSD Utility
           Product: Wine
           Version: 10.5
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: blocker
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

This crashes almost immediately so it's totally unusable.

https://europe.kioxia.com/en-europe/personal/software/ssd-utility.html

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #1 from [e-mail] ---
Created attachment 78375
  --> http://bugs.winehq.org/attachment.cgi?id=78375
Console messages

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
       Distribution|---                         |Ubuntu
           Priority|P2                          |P1

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #2 from Rafał Mużyło  ---
Is that the complete output or just the final lines you've captured ?

Also, not a blocker.

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #3 from [e-mail] ---
(In reply to Rafał Mużyło from comment #2)
> Is that the complete output or just the final lines you've captured ?
>
> Also, not a blocker.

It's the complete output when running Wine from terminal before the program
crashed.
Also there's two debug information files generated in the folder (how much
these files reveal personal information?).

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #4 from [e-mail] ---
(In reply to jveikanm from comment #3)
> (In reply to Rafał Mużyło from comment #2)
> > Is that the complete output or just the final lines you've captured ?
> >
> > Also, not a blocker.
>
> It's the complete output when running Wine from terminal before the program
> crashed.
> Also there's two debug information files generated in the folder (how much
> these files reveal personal information?).

P.S. I PREFER NOT TO DISPLAY MY EMAIL ON THESE COMMENTS. Is it possible?

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #5 from J.V.  ---
(In reply to J.V. from comment #4)
> (In reply to jveikanm from comment #3)
> > (In reply to Rafał Mużyło from comment #2)
> > > Is that the complete output or just the final lines you've captured ?
> > >
> > > Also, not a blocker.
> >
> > It's the complete output when running Wine from terminal before the program
> > crashed.
> > Also there's two debug information files generated in the folder (how much
> > these files reveal personal information?).
>
> P.S. I PREFER NOT TO DISPLAY MY EMAIL ON THESE COMMENTS. Is it possible?

Sorry for off-topic but I don't want to share my email for every stranger.

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

J.V.  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|blocker                     |major

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #6 from J.V.  ---
Probably server connection causes the crash.

sudo apt install ttf-mscorefonts-installer

causes fixme's about SHGetStockIconInfo.

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #7 from J.V.  ---
Created attachment 78387
  --> http://bugs.winehq.org/attachment.cgi?id=78387
Console messages #2

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #8 from J.V.  ---
(In reply to J.V. from comment #6)
> Probably server connection causes the crash.
>
> sudo apt install ttf-mscorefonts-installer
>
> causes fixme's about SHGetStockIconInfo.

SHGetStockIconInfo doesn't appear anymore.

I disabled Internet and results can be seen from attachment #2 (it still
crashes so it never gets a chance of connecting to the server).

[Bug 58115] KIOXIA SSD Utility

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |https://europe.kioxia.com/e
                   |                            |n-europe/personal/software/
                   |                            |ssd-utility.html
           Keywords|                            |download
           Severity|major                       |normal

[Bug 58115] KIOXIA SSD Utility crashes on start

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|KIOXIA SSD Utility          |KIOXIA SSD Utility crashes
                   |                            |on start

[Bug 58115] KIOXIA SSD Utility crashes on start

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #9 from J.V.  ---
Has anyone tried to install the utility and confirm the crash?

Do I need to install some package to fix
"0024:fixme:font:find_matching_face Untranslated charset 255" ?

[Bug 58115] KIOXIA SSD Utility crashes on start

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever confirmed|0                           |1
                 CC|                            |[e-mail]

--- Comment #10 from Louis Lenders  ---
Hi, what exactly do you mean with "connect to server"? I tried run the program,
get an errormessagebox an then it crashes.

The hack below makes the crash go away, but it seems to make the program
useless as no disks appear in the first window

Hack:
diff --git a/dlls/setupapi/devinst.c b/dlls/setupapi/devinst.c
index 9b6b49aeb93..54d25eb5c2d 100644
--- a/dlls/setupapi/devinst.c
+++ b/dlls/setupapi/devinst.c
@@ -1917,7 +1917,7 @@ BOOL WINAPI DECLSPEC_HOTPATCH
SetupDiEnumDeviceInfo(HDEVINFO devinfo, DWORD inde
         }
     }

-    SetLastError(ERROR_NO_MORE_ITEMS);
+   // SetLastError(ERROR_NO_MORE_ITEMS);
     return FALSE;
 }

debug trace:

014c:Ret  setupapi.SetupDiGetClassDevsA() retval=043bde78 ret=0041cb43
014c:Call setupapi.SetupDiEnumDeviceInfo(043bde78,00000000,0f8afd28)
ret=0041f84
8
014c:Ret  setupapi.SetupDiEnumDeviceInfo() retval=00000000 ret=0041f848
014c:Call KERNEL32.GetLastError() ret=0041f86e
014c:Ret  KERNEL32.GetLastError() retval=00000103 ret=0041f86e
014c:Call wow64cpu.BTCpuResetToConsistentState(7fffff3fee00) ret=6ffffe4a141a
014c:Call ntdll.RtlWow64SetThreadContext(fffffffffffffffe,7fffff3fea70)
ret=7bf21850
014c:Ret  ntdll.RtlWow64SetThreadContext() retval=00000000 ret=7bf21850
014c:Ret  wow64cpu.BTCpuResetToConsistentState() retval=00000000
ret=6ffffe4a141a
014c:trace:seh:dispatch_exception code=c0000005 (EXCEPTION_ACCESS_VIOLATION)
flags=0 addr=000000000041F62A

[Bug 58115] KIOXIA SSD Utility crashes on start

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #11 from J.V.  ---
I mean it connects to the KIOXIA server for firmware update which I have tried
to do.

Virtualization software can't even detect the device from host.

[Bug 58115] KIOXIA SSD Utility crashes on start

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

Zeb Figura  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #12 from Zeb Figura  ---
Is this meant to access a device actively in use by the host? That's unlikely
to be possible.

[Bug 58115] KIOXIA SSD Utility crashes on start

[WineHQ Bugzilla]

http://bugs.winehq.org/show_bug.cgi?id=58115

--- Comment #13 from J.V.  ---
(In reply to Zeb Figura from comment #12)
> Is this meant to access a device actively in use by the host? That's
> unlikely to be possible.

Yes. And it's pretty absurd that I could update the firmware with VirtualBox a
few years ago. They dropped NVMe support. And VMware was sold to Broadcom.