https://bugs.winehq.org/show_bug.cgi?id=43887
Bug ID: 43887 Summary: Black Screen on office2013 Product: Wine-staging Version: 2.17 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: ronaldofas@gmail.com CC: erich.e.hoover@wine-staging.com, michael@fds-team.de, sebastian@fds-team.de Distribution: ---
Created attachment 59497 --> https://bugs.winehq.org/attachment.cgi?id=59497 Crash report off the program
I've installed Office2013 in a new prefix and every done well, but when I start some office program I have a black screen only.
I've try to use ddr=gdi but the crash in attachment has happen.
https://bugs.winehq.org/show_bug.cgi?id=43887
--- Comment #1 from Nikolay Sivov bunglehead@gmail.com --- Attach full output please, not just a crash trace. How did you install it? Was it online installer or full disk image?
https://bugs.winehq.org/show_bug.cgi?id=43887
--- Comment #2 from Ronaldo ronaldofas@gmail.com --- Created attachment 59499 --> https://bugs.winehq.org/attachment.cgi?id=59499 Execution Log
Execution log of the system in terminal.
https://bugs.winehq.org/show_bug.cgi?id=43887
--- Comment #3 from Nikolay Sivov bunglehead@gmail.com --- Hi, Ronaldo.
This is your problem:
--- fixme:d3d10:D3D10CreateDevice1 WARP driver not implemented, falling back to hardware. fixme:dxgi:DXGID3D10CreateDevice Ignoring flags 0x30. fixme:dxgi:dxgi_check_feature_level_support Ignoring adapter type. fixme:winediag:dxgi_check_feature_level_support None of the requested D3D feature levels is supported on this GPU with the current shader backend. ---
You'll have to set MaxVersionGL registry value, see https://wiki.winehq.org/Useful_Registry_Keys.
https://bugs.winehq.org/show_bug.cgi?id=43887
--- Comment #4 from Ronaldo ronaldofas@gmail.com --- I've tried to set MaxVersionGL but I doesn't have sucess. What more can I do to solve this problem?
https://bugs.winehq.org/show_bug.cgi?id=43887
--- Comment #5 from Ronaldo ronaldofas@gmail.com --- (In reply to Nikolay Sivov from comment #1)
Attach full output please, not just a crash trace. How did you install it? Was it online installer or full disk image?
I've installed the system with the iso in hd, with full disk image. I've installed the default setup.
https://bugs.winehq.org/show_bug.cgi?id=43887
--- Comment #6 from Ronaldo ronaldofas@gmail.com --- Created attachment 59500 --> https://bugs.winehq.org/attachment.cgi?id=59500 New log using MaxVersionGL.
New log with the MaxVersionGL in regedit.
https://bugs.winehq.org/show_bug.cgi?id=43887
Matteo Bruni matteo.mystral@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Product|Wine-staging |Wine Component|-unknown |-unknown
--- Comment #7 from Matteo Bruni matteo.mystral@gmail.com --- (In reply to Ronaldo from comment #6)
Created attachment 59500 [details] New log using MaxVersionGL.
New log with the MaxVersionGL in regedit.
I think that these messages:
fixme:winediag:dxgi_check_feature_level_support None of the requested D3D feature levels is supported on this GPU with the current shader backend. err:winediag:wined3d_adapter_init GL_ARB_compatibility not supported, requesting context with GL version 3.2. err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error 1) err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error 1)
mean that your GPU / driver doesn't support OpenGL 3.2+. I see that you report a "Mesa DRI Intel(R) Ironlake Mobile" GPU in your first attachment and indeed it looks like that only supports OpenGL 2.1.
Can you try to run Wine with the LIBGL_ALWAYS_SOFTWARE=1 environment variable? Something like:
env LIBGL_ALWAYS_SOFTWARE=1 WINEPREFIX="/home/ronaldo/.local/share/wineprefixes/Office2013" /usr/bin/wine C:\windows\command\start.exe /Unix /home/ronaldo/.local/share/wineprefixes/Office2013/dosdevices/c:/users/ronaldo/Start\ Menu/Programs/Microsoft\ Office\ 2013/Word\ 2013.lnk
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