[Bug 20319] New: ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

Summary: ArcGIS 9.3 - ArcMap: Crashes upon startup
           Product: Wine
           Version: 1.1.31
          Platform: PC
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

I have successfully installed ArcGIS 9.3, and run the license manager to
register my copy. When I try to launch ArcMap, however, a splash screen come
up, but while the splash screen is up an error occurs "The program ArcMap.exe
has encountered a serious problem..." With some help on IRC, I ran the program
under winedbg, where I got the error "err:ole:CoGetClassObject no class object
{00000100-0000-0010-8000-00aa006d2ea4} could be created for context 0x1". It
was suggested I try installing mdac28 and jet40 via winetricks, which I did,
but continued to get errors. See http://paste.lisp.org/display/88498 where the
first paste is the original error, the second is after I tried "winetricks
mdac28 jet40", and the third is after (again as suggested on IRC) trying to
install dcom98 via winetricks. I have since removed the overrides for dcom98,
as they did not appear to be helpful.

In order to debug this software, you can get a 60 day trial at
http://www.esri.com/software/arcgis/arcview/eval/evaluate.html as long as
you're willing to give them a whole lot of identifying information. Let me know
if I can provide any more information to help debug this issue.

This seems to be similar to a bug which has been reported for a while,
http://bugs.winehq.org/show_bug.cgi?id=10672 , though this is a newer version
of Wine and a newer version of ArcGIS, so I figured that I would report a new
bug.

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #1 from Vitaliy Margolen   2009-10-11 11:33:15 ---
Please attach (as a plain text file) complete terminal output as described
here: http://wiki.winehq.org/FAQ#get_log

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

Vitaliy Margolen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |http://www.esri.com/softwar
                   |                            |e/arcgis/arcview/eval/evalu
                   |                            |ate.html

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #2 from Eduin Carrillo   2009-10-22 12:26:29 ---
Created an attachment (id=24281)
 --> (http://bugs.winehq.org/attachment.cgi?id=24281)
WINEDEBUG=+relay wine ArcMap.exe

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

Eduin Carrillo  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #24281|0                           |1
        is obsolete|                            |

--- Comment #3 from Eduin Carrillo   2010-02-28 18:54:20 ---
Created an attachment (id=26543)
 --> (http://bugs.winehq.org/attachment.cgi?id=26543)
ArcGIS startup test with wine 1.1.39

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

Eduin Carrillo  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #4 from Eduin Carrillo   2010-03-20 16:49:29 ---
*** Bug 10672 has been marked as a duplicate of this bug. ***

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #5 from Juan Lang   2010-03-20 18:13:08 ---
(In reply to comment #3)
> Created an attachment (id=26543)

--> (http://bugs.winehq.org/attachment.cgi?id=26543) [details]
> ArcGIS startup test with wine 1.1.39

Please attach first the output with no WINEDEBUG flags set.

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #6 from Eduin Carrillo   2010-03-20 19:21:52 ---
Created an attachment (id=26938)
 --> (http://bugs.winehq.org/attachment.cgi?id=26938)
wine "C:\Archivos de programa\ArcGIS\Bin\ArcMap.exe" >& arcgis93_arcmap.log

Output without debug

wine "C:\Archivos de programa\ArcGIS\Bin\ArcMap.exe" >& arcgis93_arcmap.log

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #7 from Eduin Carrillo   2010-04-14 23:40:55 ---
Failures:

http://source.winehq.org/source/dlls/ole32/git.c#L328
GITCF_CreateInstance in ole32.dll -> Not supported
Replacing with native ole32.dll pass this point

http://source.winehq.org/source/dlls/rpcrt4/rpc_assoc.c#L226
RpcAssoc_BindConnection in rpcrt4.dll -> Not supported
Replacing with native rpcrt4.dll prevents this error

http://source.winehq.org/source/dlls/kernel32/actctx.c#L271
FindActCtxSectionGuid in kernel32.dll -> Not implemented
What to do?

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #8 from Austin English   2010-04-15 03:46:34 ---
(In reply to comment #7)
> Failures:
>
> http://source.winehq.org/source/dlls/ole32/git.c#L328
> GITCF_CreateInstance in ole32.dll -> Not supported
> Replacing with native ole32.dll pass this point
>
> http://source.winehq.org/source/dlls/rpcrt4/rpc_assoc.c#L226
> RpcAssoc_BindConnection in rpcrt4.dll -> Not supported
> Replacing with native rpcrt4.dll prevents this error
>
> http://source.winehq.org/source/dlls/kernel32/actctx.c#L271
> FindActCtxSectionGuid in kernel32.dll -> Not implemented
> What to do?

Try faking an implementation:
remove:   SetLastError( ERROR_CALL_NOT_IMPLEMENTED);

change:   return FALSE;
to:       return TRUE;

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

nick ves  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1

--- Comment #9 from nick ves   2010-06-07 13:49:26 ---
*** This bug has been confirmed by popular vote. ***

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #10 from John P.  2010-10-12 21:01:05 CDT ---
Created an attachment (id=31238)
 --> (http://bugs.winehq.org/attachment.cgi?id=31238)
ArcGIS 9.3 ArcMap.exe on Wine 1.3.4 and Ubuntu 10.10 simple log (no WINEDEBUG)

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #11 from John P.  2010-10-12 21:02:49 CDT ---
Created an attachment (id=31239)
 --> (http://bugs.winehq.org/attachment.cgi?id=31239)
ArcGIS 9.3 ArcMap.exe on Wine 1.3.4 and Ubuntu 10.10 debug log
(WINEDEBUG=+relay,+seh,+tid) [last 5000 lines]

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #12 from John P.  2010-10-12 21:04:04 CDT ---
Created an attachment (id=31240)
 --> (http://bugs.winehq.org/attachment.cgi?id=31240)
ArcGIS 9.3 ArcCatalog.exe on Wine 1.3.4 and Ubuntu 10.10 simple log (no
WINEDEBUG)

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

--- Comment #13 from John P.  2010-10-12 21:04:42 CDT ---
Created an attachment (id=31241)
 --> (http://bugs.winehq.org/attachment.cgi?id=31241)
ArcGIS 9.3 ArcCatalog.exe on Wine 1.3.4 and Ubuntu 10.10 debug log
(WINEDEBUG=+relay,+seh,+tid) [last 5000 lines]

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

jackeline  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #14 from jackeline  2010-10-21 10:09:31 CDT ---
I have the same problem, I'm new user in ubuntu 10.10, I work with arcgis 9.3.
and I can't make it run, I install ok, maybe some lib that I don't know, I've
instaled wine 1.3. Anyone know what can I do.

Please help me....

[e-mail]

thanks

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

wneiva  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

http://bugs.winehq.org/show_bug.cgi?id=20319

Jerome Leclanche  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #15 from Jerome Leclanche  2012-12-05 08:55:35 CST ---
Please retest in latest wine.

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

https://bugs.winehq.org/show_bug.cgi?id=20319

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #16 from Ken Sharp  ---
Abandoned

[Bug 20319] ArcGIS 9.3 - ArcMap: Crashes upon startup

https://bugs.winehq.org/show_bug.cgi?id=20319

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #17 from Austin English  ---
Closing.