[Bug 19514] New: installation succeeds, running fails -- "the program X has encountered a serious problem and needs to close"

http://bugs.winehq.org/show_bug.cgi?id=19514

Summary: installation succeeds, running fails -- "the program X
                    has encountered a serious problem and needs to close"
           Product: Wine
           Version: 1.1.26
          Platform: PC
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

I try to run PWN Polish Dictionary (v.3.0) using wine. Using virtualbox
everything fine, but using wine only installation works OK. When executing
installed program I get windows program error:
the program X has encountered a serious problem and needs to close

with wine explanation below (the same dialog).

Exactly the same behaviour I see for another program -- SuperMemo UX. I will
attach logs for both of them.

[Bug 19514] installation succeeds, running fails -- "the program X has encountered a serious problem and needs to close"

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #1 from Maciej Pilichowski   2009-07-30 09:49:08 ---
Created an attachment (id=22706)
 --> (http://bugs.winehq.org/attachment.cgi?id=22706)
supermemo log

[Bug 19514] installation succeeds, running fails -- "the program X has encountered a serious problem and needs to close"

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #2 from Maciej Pilichowski   2009-07-30 09:50:31 ---
Created an attachment (id=22707)
 --> (http://bugs.winehq.org/attachment.cgi?id=22707)
PWN dictionary log

[Bug 19514] installation succeeds, running fails -- "the program X has encountered a serious problem and needs to close"

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #3 from Austin English   2009-07-30 10:55:24 ---
00000036 (D) E:\Program Files\PWN\USJP2009\USJP.exe

Where is E:? Did you install this under wine? Or are you running it from a
windows partition?

[Bug 19514] installation succeeds, running fails -- "the program X has encountered a serious problem and needs to close"

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #4 from Maciej Pilichowski   2009-07-30 11:02:55 ---
Austin, E: is drive next to C:

~/.wine/drive_c/
~/.wine/drive_e/

the second directory is for E:, first one for C: -- it is on linux partition,
configured using winecfg. I use E: for installing all apps, "just in case", and
I don't touch C: at all.

[Bug 19514] installation succeeds, running fails -- "the program X has encountered a serious problem and needs to close"

http://bugs.winehq.org/show_bug.cgi?id=19514

Vitaliy Margolen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |dotnet

--- Comment #5 from Vitaliy Margolen   2009-07-30 20:51:46 ---
These are a two separate problems. Create separate bugs for each. Keep this one
for supermemo and put the correct name of the app in the subject.

[Bug 19514] installation succeeds, running fails -- "the program Supermemo has encountered a serious problem and needs to close"

http://bugs.winehq.org/show_bug.cgi?id=19514

Maciej Pilichowski  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|installation succeeds,      |installation succeeds,
                   |running fails -- "the       |running fails -- "the
                   |program X has encountered a |program Supermemo has
                   |serious problem and needs   |encountered a serious
                   |to close"                   |problem and needs to close"

[Bug 19514] Supermemo unhandled exception

http://bugs.winehq.org/show_bug.cgi?id=19514

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |http://supermemo.com/englis
                   |                            |h/down.htm
            Summary|installation succeeds,      |Supermemo unhandled
                   |running fails -- "the       |exception
                   |program Supermemo has       |
                   |encountered a serious       |
                   |problem and needs to close" |

--- Comment #6 from Ken Sharp   2009-07-31 06:07:10 ---
What version of Supermemo?

[Bug 19514] Supermemo unhandled exception

http://bugs.winehq.org/show_bug.cgi?id=19514

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #22707|0                           |1
        is obsolete|                            |

[Bug 19514] Supermemo unhandled exception

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #7 from Maciej Pilichowski   2009-07-31 06:38:52 ---
According to included file "Zmiany.txt" (Changes.txt) it is 1.1.7.6 (it is
Supermemo UX -- the set included in the Language Course of Russian).

[Bug 19514] Supermemo unhandled exception

http://bugs.winehq.org/show_bug.cgi?id=19514

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|download                    |

--- Comment #8 from Ken Sharp   2009-07-31 09:03:26 ---
It doesn't look like version 1 is available for download, unfortunately.

[Bug 19514] Supermemo unhandled exception

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #9 from Maciej Pilichowski   2009-07-31 10:06:32 ---
Actually it is (older though), and I suspect where the problem is. Here is the
download:
http://www.supermemo.eu/supermemo_ux#download

now, please note, that under download button there is a section about
downloading .net package. So in free version you have to do it yourself.

In "full" version it is all bundled together (installation is one step) -- I
tried to install free version, and .net package does not install, and supermemo
installs but crashes as before.

So I suspect this -- full version installs, but .net does not installs (just as
it is installed, tried to, in standalone version). That is why supermemo
crashes (it *JUST* is my wild guess) -- lack of .net.

[Bug 19514] Supermemo unhandled exception

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #10 from Maciej Pilichowski   2009-07-31 11:01:41 ---
OK, now with winetricks everything is in place, net installed, supermemo
installed, it does not crash, but simply don't start. It silently quits at some
point.

To start with winetricks I removed old ~/.wine and run winecfg to create new
config.

Log follows.

[Bug 19514] Supermemo unhandled exception

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #11 from Maciej Pilichowski   2009-07-31 11:03:07 ---
Created an attachment (id=22737)
 --> (http://bugs.winehq.org/attachment.cgi?id=22737)
silent quit log of supermemo

[Bug 19514] Supermemo unhandled exception

http://bugs.winehq.org/show_bug.cgi?id=19514

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download

[Bug 19514] Supermemo unhandled exception

http://bugs.winehq.org/show_bug.cgi?id=19514

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #22706|0                           |1
        is obsolete|                            |

[Bug 19514] Supermemo exits silently

http://bugs.winehq.org/show_bug.cgi?id=19514

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|http://supermemo.com/englis |http://www.supermemo.net/st
                   |h/down.htm                  |atic/download/smux/smux.zip
            Summary|Supermemo unhandled         |Supermemo exits silently
                   |exception                   |

--- Comment #12 from Ken Sharp   2009-07-31 12:33:43 ---
Can you get a +relay,+seh,+tid trace?
http://wiki.winehq.org/FAQ#head-16da35b6327024d6ea576e3678488b16862d0f5e

[Bug 19514] Supermemo exits silently

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #13 from Maciej Pilichowski   2009-07-31 14:31:02 ---
Btw. at that point (i.e. after using winetricks) full version and free version
behaves differently. Full version still does not work, while free version
launches correctly (it display user login dialog).

Log is too big, so I had to put it on external server:
http://rapidshare.com/files/262248279/supermemo.log.bz2.html

[Bug 19514] Supermemo exits silently

http://bugs.winehq.org/show_bug.cgi?id=19514

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|download                    |

--- Comment #14 from Austin English  2011-05-08 19:14:02 CDT ---
Download link looks busted, please update. Is this still an issue in current
(1.3.19 or newer) wine?

[Bug 19514] Supermemo exits silently

http://bugs.winehq.org/show_bug.cgi?id=19514

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #15 from [e-mail] 2011-07-28 20:11:05 CDT ---
(In reply to comment #14)
> Download link looks busted, please update. Is this still an issue in current
> (1.3.19 or newer) wine?

I just downloaded the latest version of Wine as of today and tried to install
Supermemo 2006 full version and it does not work. Whenever I try to run it I
get the error message:

"The program sm2006.exe has encountered a serious problem and needs to close.
We are sorry for the inconvenience."

When I acknowledge this is brings up the follow error message:

"Runtime error 255 at 7BC2F977"

[Bug 19514] Supermemo exits silently

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #16 from [e-mail] 2011-07-29 06:46:02 CDT ---
error

[Bug 19514] Supermemo exits silently

http://bugs.winehq.org/show_bug.cgi?id=19514

--- Comment #17 from [e-mail] 2011-07-29 06:47:00 CDT ---
(In reply to comment #16)
> error

I thought I was deleting the past comment but apparently there is no way to do
so, I realized I was not using Wine but a similar program so the bug may not be
accurate.

[Bug 19514] Supermemo exits silently

http://bugs.winehq.org/show_bug.cgi?id=19514

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #18 from Bruno Jesus  2012-11-01 20:54:24 CDT ---
Is this still an issue in the latest development version of wine? I could not
find a download link.

[Bug 19514] Supermemo exits silently

http://bugs.winehq.org/show_bug.cgi?id=19514

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|http://www.supermemo.net/st |http://www.supermemo.eu/sup
                   |atic/download/smux/smux.zip |ermemo_ux#download

--- Comment #19 from Bruno Jesus  2012-11-01 21:06:41 CDT ---
Supermemo UX still shows the error in wine 1.5.16.

[Bug 19514] Supermemo exits silently

http://bugs.winehq.org/show_bug.cgi?id=19514

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #20 from [e-mail] ---
direct download
http://www.supermemo.pl/download/smux/smux.zip

"On systems older than Windows Vista you will also need Microsoft .NET
Framework v2.0."

it doesnt work with 1.7.22

Tried winetricks dotnet2, but it doesnt help.

[Bug 19514] Supermemo exits silently

https://bugs.winehq.org/show_bug.cgi?id=19514

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download

[Bug 19514] Supermemo exits silently

https://bugs.winehq.org/show_bug.cgi?id=19514

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #21 from [e-mail] ---
Doesnt run wine 1.9.12 or staging 1.9.12.

[Bug 19514] Supermemo exits silently

https://bugs.winehq.org/show_bug.cgi?id=19514

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever confirmed|0                           |1

--- Comment #22 from Dmitry Timoshkov  ---
(In reply to hanska2 from comment #20)
> direct download
> http://www.supermemo.pl/download/smux/smux.zip
>
> "On systems older than Windows Vista you will also need Microsoft .NET
> Framework v2.0."
>
> it doesnt work with 1.7.22
>
> Tried winetricks dotnet2, but it doesnt help.

Something is wrong with built-in shdocvw.dll, in addition to dotnet20
'winetricks -q ie7' makes the application run.

[Bug 19514] Supermemo exits silently

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=19514

joaopa  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #23 from joaopa  ---
Bug still occurs with wine-8.6