[Bug 20716] New: Dragon Age: DLC content not accessible. DLC tabs are all empty: daupdatersvc.service.exe errors?

http://bugs.winehq.org/show_bug.cgi?id=20716

Summary: Dragon Age: DLC content not accessible. DLC tabs are
                    all empty: daupdatersvc.service.exe errors?
           Product: Wine
           Version: 1.1.33
          Platform: PC
               URL: http://dragonage.bioware.com/
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=24759)
 --> (http://bugs.winehq.org/attachment.cgi?id=24759)
bzipped error log of "wine net start daupdatersvc", with WINEDEBUG=+relay

I am running Dragon Age on Linux with wine-1.1.33.

After successfully logging in into the bioware servers, clicking on
downloadable content should let me access the promotional items and other
online available content.

Instead, every tab is empty, as though there was no content.

My suspect is that it is related to the DAUpdaterSvc.service.exe, which reports
these errors when I start it:

$ wine net start daupdatersvc

The Dragon Age: Origins - Content Updater service is starting.

fixme:shell:URL_ParseUrl failed to parse L"System.ServiceProcess"
fixme:shell:URL_ParseUrl failed to parse L"System"
fixme:shell:URL_ParseUrl failed to parse L"DAUpdater.Engine"
fixme:shell:URL_ParseUrl failed to parse L"System.Configuration"
fixme:shell:URL_ParseUrl failed to parse L"System.Xml"
fixme:winsock:WSAIoctl SIO_GET_EXTENSION_FUNCTION_POINTER
{b5367df1-cbac-11cf-95ca-00805f48a192}: stub
fixme:winsock:WSAIoctl SIO_GET_EXTENSION_FUNCTION_POINTER
{b5367df2-cbac-11cf-95ca-00805f48a192}: stub
fixme:winsock:WSAIoctl SIO_GET_EXTENSION_FUNCTION_POINTER
{b5367df0-cbac-11cf-95ca-00805f48a192}: stub
fixme:ntdll:RtlNtStatusToDosErrorNoTeb no mapping for c0000109

The Dragon Age: Origins - Content Updater service was started successfully.

I also tried to start the service when the game is running, and the only
difference is that the service seems to actually register somewhere, since if I
try to start it again I get an error about the service being already running.

While starting it on the console without the game running does not seem to
leave any service running at all.

Attached is a WINEDEBUG=+relay of the "wine net start daupdatersvc"

[Bug 20716] Dragon Age: DLC content not accessible. DLC tabs are all empty: daupdatersvc.service.exe errors?

http://bugs.winehq.org/show_bug.cgi?id=20716

Rob Harvey  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1

--- Comment #1 from Rob Harvey   2010-01-09 05:35:42 ---
*** This bug has been confirmed by popular vote. ***

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Dragon Age: DLC content not |Dragon Age: DLC tabs are
                   |accessible. DLC tabs are    |all empty
                   |all empty:                  |
                   |daupdatersvc.service.exe    |
                   |errors?                     |

--- Comment #2 from Jeff Zaroyko   2010-01-09 06:20:22 ---
Please attach the normal terminal output as a text file for the program you are
running.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #3 from Claudio   2010-01-09 07:54:07 ---
(In reply to comment #2)
> Please attach the normal terminal output as a text file for the program you are
> running.

What do you need, the normal terminal output of the game itself
(daorigins.exe) or of the DAUpdaterSvc service?

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #4 from Austin English   2010-01-09 12:00:11 ---
(In reply to comment #3)
> (In reply to comment #2)
> > Please attach the normal terminal output as a text file for the program you are
> > running.
>
> What do you need, the normal terminal output of the game itself
> (daorigins.exe) or of the DAUpdaterSvc service?

The game itself (daorigins.exe).

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #5 from Claudio   2010-01-09 13:11:57 ---
Created an attachment (id=25629)
 --> (http://bugs.winehq.org/attachment.cgi?id=25629)
daorigins.exe terminal error channel when going to DLC.

Here it is.
The stdout is empty.
The stderr contains a whole lot of the D3D Ortho fixme messages that are
already known by the other bugreports/workarounds found on appdb.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Forest  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #6 from Forest   2010-02-07 21:10:25 ---
I have the same problem.  I didn't see much in wine's stdout, but if you need
more information to track this down, I can try to get it.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Caladan  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Rob Harvey  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #7 from Rob Harvey   2010-02-17 20:31:22 ---
1.1.38 still has this issue.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Oli Warner  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #8 from Forest   2010-04-23 20:56:31 ---
Update:  I no longer have this problem, either due to reinstalling more
carefully or due to a change in wine (or both).  Downloadable content is still
not working properly, though.  See bug 22308.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #9 from Caladan   2010-04-24 00:02:00 ---
I had problems getting the awakening installed, so did that on a windows
machine and copied the whole lot including the Bioware/dragon age folder which
holds all the settings and so on.  Under windows it filled the DLC tab, after
copying over to linux the tab was still filled, not clear if it gets updated
each time I start the game or its simply the exact same content it got when
installing on the windows machine.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #10 from Austin English  2010-11-09 19:51:31 CST ---
I debugged this a bit with Dragon Age: Origins, Ultimate Edition. Here's what I
found:

under windows 7:
made a fresh install, did NOT login to my account (which has the cd key/extra
addon stuff activated). Go to 'installed content', which shows all addins, all
unauthorized, except for 'Dragon Age: Awakening'
deleting Bioware from my docs, and running configure before daorigins, then
logging in works (and everything shows as authorized)
deleting Bioware from my docs, and running daorigins without configure, then
logging in works (and everything shows as authorized).

under wine:
fresh install, no login, 'installed content' is blank.
if I then login, with my account with content activated, still blank.
If I copy 'Bioware' from 'My Documents' on windows computer, then run, the
content shows as 'available', but not installed (it would charge my Bioware
account, I presume)

If I download the DLC manually from
http://social.bioware.com/user_entitlements.php, then install using
daupdater.exe and the .dazip file form the website, it shows up as installed,
but unauthorized.

A few more things:
no-dvd patches have no effect on authorization (on windows, works with dvd in
drive or with no-dvd patch).

So, at least 2 bugs here:
1) on Dragon Age: Origins, Ultimate Edition, plugins should all be installed by
default.
2) content installed is not authorized when it should be

and a potential third bug:
3) content should reappear whenever the user's Bioware folder is removed
(probably related to a combination of bugs 1 and 2)

for what it's worth, I compared my windows and wine Program Files folders, but
all files were identical.

Relevant terminal output appears to be (when running daorigins.exe):
fixme:shell:URL_ParseUrl failed to parse L"System.ServiceProcess"
fixme:shell:URL_ParseUrl failed to parse L"System"
fixme:shell:URL_ParseUrl failed to parse L"DAUpdater.Engine"
fixme:shell:URL_ParseUrl failed to parse L"System.Configuration"
fixme:shell:URL_ParseUrl failed to parse L"System.Xml"
fixme:winsock:WSAIoctl SIO_GET_EXTENSION_FUNCTION_POINTER: unimplemented
TransmitFile

additionally, when comparing windows/wine, something else I noticed is the
'Install Dragon Age.log' file in My Documents. On win7, I get:
[Tuesday Nov 09 13:03:20 2010] Installer defined, but not found -
I:\software\EAAccessInstaller.exe
[Tuesday Nov 09 13:03:20 2010] UpdateAddInsXML
[Tuesday Nov 09 13:03:20 2010] ExecWait ["C:\Program Files (x86)\Common
Files\BioWare\saferun.exe" "D:\data\DAOU_UpdateAddinsXML.exe"
/programlocation="C:\Program Files (x86)\Dragon Age" /addins="BioWare\Dragon
Age\Settings\addins.xml" /offers="BioWare\Dragon Age\Settings\offers.xml" /S]
[Tuesday Nov 09 13:03:20 2010]  - result=0

and on wine:
[Tuesday Nov 09 22:01:56 2010] Installer defined, but not found -
I:\software\EAAccessInstaller.exe
[Tuesday Nov 09 22:01:56 2010] UpdateAddInsXML
[Tuesday Nov 09 22:01:56 2010] ExecWait ["C:\Program Files\Common
Files\BioWare\saferun.exe" "I:\data\DAOU_UpdateAddinsXML.exe"
/programlocation="C:\Program Files\Dragon Age" /addins="BioWare\Dragon
Age\Settings\addins.xml" /offers="BioWare\Dragon Age\Settings\offers.xml" /S]
[Tuesday Nov 09 22:01:57 2010]  - result=-1

(key difference being the result). Windows has an additional log, 'DAO Ultimate
Addins Updater.log', which shows the addins being installed.

As a guess, I tried native msxml3,4,6 from winetricks (as well as installing
dotnet20 _before_ installing Dragon Age, but it made no difference.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #11 from Austin English  2010-12-02 18:22:32 CST ---
Still in wine-1.3.8-153-g27d2b9b. I've noticed that the DLC uses a windows
service for authorization, perhaps that service is broken on wine...

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Dan Kegel  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #12 from Dan Kegel  2011-01-01 16:33:33 CST ---
fixme:winsock:WSAIoctl SIO_GET_EXTENSION_FUNCTION_POINTER: unimplemented
TransmitFile

Hang on, TransmitFile has been implemented for a while now.
Maybe it would help to fix SIO_GET_EXTENSION_FUNCTION_POINTER
to return its address...

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Rob Loh  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #13 from Rob Loh  2011-01-02 10:37:58 CST ---
As I mentioned here:
http://forum.winehq.org/viewtopic.php?p=54231&sid=064e9ac263fb3d8d70e688...,
the problem is that the implementation of TransmitFile essentially delegates to
this SIO_GET_EXTENSION_POINTER.  There were commits made mid 2010 that broke up
each of the different functions into its own if() block, instead of one general
purpose paramterized FIXME.  So, the course is laid to start filling these in,
but none of the attempts to date have made it past Alexandre.

I'm considering going native on ws2_32.dll, but winetricks recommends against
it...

Will report back after another round of stuff..

(In reply to comment #12)
> fixme:winsock:WSAIoctl SIO_GET_EXTENSION_FUNCTION_POINTER: unimplemented
> TransmitFile
>
> Hang on, TransmitFile has been implemented for a while now.
> Maybe it would help to fix SIO_GET_EXTENSION_FUNCTION_POINTER
> to return its address...

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #14 from Rob Loh  2011-01-03 19:21:39 CST ---
There is an "easy" answer if you already have the expansion packs downloaded
and in place:

http://social.bioware.com/forum/1/topic/58/index/5109232/8#5246044

This concludes my research, summarized here:
http://forum.winehq.org/viewtopic.php?p=54304#54304

In short, the FIXMEs are red herrings, and the "work around" is to prevent the
game for checking for authorization....

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #15 from Austin English  2011-01-04 16:15:21 CST ---
(In reply to comment #14)
> There is an "easy" answer if you already have the expansion packs downloaded
> and in place:
>
> http://social.bioware.com/forum/1/topic/58/index/5109232/8#5246044
>
> This concludes my research, summarized here:
> http://forum.winehq.org/viewtopic.php?p=54304#54304
>
> In short, the FIXMEs are red herrings, and the "work around" is to prevent the
> game for checking for authorization....

Yep, seems to work here. For the record, open:
%MyDocs%\BioWare\Dragon Age\Settings\Addins.xml

and do /s/RequiresAuthorization="1"/RequiresAuthorization="0"/

you must have the updates already installed. In my case, Addins.xml was nearly
empty, so I took the one from my windows install.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Ivan  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #16 from Ivan  2011-04-29 14:24:38 CDT ---
Tried 3 different prefixes including clean one with just dotnet2 and vcrun2005,
always the same error for daupdatersvc
http://pastebin.com/yRWtMaRu
Daupdatersvc is installed manually with regedit, all keys are correct, got them
from working windows install.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Cùran  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #17 from Cùran  2012-02-12 14:10:54 CST ---
The problem is still there with 1.4 RC3, but the workaround also seems to work.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #18 from Cùran  2012-05-20 07:01:27 CDT ---
Still there with 1.5.4. I also noticed, that even while the DLC shows up in DLC
menu there are instances when you don't get the DLC parts in the game (e.g. the
Blood Dragon Armor is missing sometimes). Haven't found a pattern yet.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

TestSubject  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #19 from TestSubject  2013-01-11 09:32:03 CST ---
Has anyone tried running Dragon Age lately? I have wine-1.5.21 under Ubuntu
12.10 x64 with Dragon Age plus Awakenings, and the DLC all suddenly seems to be
showing up in the DLC menu ingame. I was able to select and install all the
free promotional content that was available to me without issue, apart from the
Blood Dragon armour, which I already had installed. I have dotnet20 and
dotnet40 installed, that may have something to do with it, but if anyone else
could check and try to confirm?

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #20 from TestSubject  ---
I don't mean to misuse BugZilla in any way, but if anyone's played Dragon Age
lately, they'd notice that the built-in dlc manager seems to work perfectly. It
managed to show me all the dlc I had available, and then downloaded and
installed it all without issue. Can't this bug be closed in this case?

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #21 from Austin English  ---
(In reply to comment #20)
> I don't mean to misuse BugZilla in any way, but if anyone's played Dragon
> Age lately, they'd notice that the built-in dlc manager seems to work
> perfectly. It managed to show me all the dlc I had available, and then
> downloaded and installed it all without issue. Can't this bug be closed in
> this case?

What wine version is the first that started working?

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

--- Comment #22 from TestSubject  ---
(In reply to comment #21)
> (In reply to comment #20)
> > I don't mean to misuse BugZilla in any way, but if anyone's played Dragon
> > Age lately, they'd notice that the built-in dlc manager seems to work
> > perfectly. It managed to show me all the dlc I had available, and then
> > downloaded and installed it all without issue. Can't this bug be closed in
> > this case?
>
> What wine version is the first that started working?

I can't be too sure, but it's been a long while. Sometime in the late 1.6
series, I think. Currently on wine-1.7.11.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |FIXED

--- Comment #23 from Austin English  ---
(In reply to comment #22)
> (In reply to comment #21)
> > (In reply to comment #20)
> > > I don't mean to misuse BugZilla in any way, but if anyone's played Dragon
> > > Age lately, they'd notice that the built-in dlc manager seems to work
> > > perfectly. It managed to show me all the dlc I had available, and then
> > > downloaded and installed it all without issue. Can't this bug be closed in
> > > this case?
> >
> > What wine version is the first that started working?
>
> I can't be too sure, but it's been a long while. Sometime in the late 1.6
> series, I think. Currently on wine-1.7.11.

Okay, thanks.

[Bug 20716] Dragon Age: DLC tabs are all empty

https://bugs.winehq.org/show_bug.cgi?id=20716

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #24 from Alexandre Julliard  ---
Closing bugs fixed in 1.7.12.

[Bug 20716] Dragon Age: DLC tabs are all empty

http://bugs.winehq.org/show_bug.cgi?id=20716

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #25 from [e-mail] ---
Well, I am using Wine 1.7.19, and all DLC tabs are empty. I do not own any DLC,
but I suppose they should show in the available list so I can buy them. So it
does not appear to be fixed.

I am using Steam version of Dragon Age: Origins. I also have the problem of
Awakening not being recognized by the game, not sure if this is linked to this
problem or not.