[Bug 47015] New: Photoshop CC2019 Login screen does not render

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wine-bugs＠winehq.org

14 Apr 2019 14 Apr '19

5:55 p.m.

https://bugs.winehq.org/show_bug.cgi?id=47015

Bug ID: 47015 Summary: Photoshop CC2019 Login screen does not render Product: Wine Version: 4.5 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: funtimeschaos@rocketmail.com Distribution: ---

Created attachment 64172 --> https://bugs.winehq.org/attachment.cgi?id=64172 Log for 4.5 staging

Tested on 4.5 staging. PS was installed on windows. I believe I used "winetricks gdiplus vcrun2010 vcrun2012 vcrun2013 vcrun2015 msxml3 msxml6 atmlib corefonts fakejapanese" to get this far. Not using winetricks causes the launcher to output the following and exit immediately: ``` 002a:fixme:ntdll:NtQuerySystemInformationEx Relationship filtering not implemented: 0x4 002a:fixme:ntdll:NtQuerySystemInformationEx Relationship filtering not implemented: 0x4 002a:err:module:LdrInitializeThunk "CRClient.dll" failed to initialize, aborting 002a:err:module:LdrInitializeThunk Initializing dlls for L"Z:\home\jenia\Desktop\winestuff\pf\pf64\Adobe\APCC2019\Photoshop.exe" failed, status c0000005 ``` When trying to launch PS, it does launch, however, there is a small window (which I assume is the creative cloud login screen) which does not render. X ing out of the small window closes PS. Log is attached.

Looks to me like it is stuck trying (and failing) to render web content?

This version of PS was installed on a Japanese system, so a language support issue might be related.

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wine-bugs＠winehq.org

15 Apr 15 Apr

3:30 p.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

pattietreutel katyaberezyaka@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |katyaberezyaka@gmail.com

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wine-bugs＠winehq.org

18 May 18 May

8:01 p.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

Fabian Maurer dark.shadow4@web.de changed:

--- Comment #1 from Fabian Maurer dark.shadow4@web.de --- Confirming and adding download. (Tested using wine-4.5)

Prerequisite for this is "winetricks corefonts", then the login window shows up.

To work around the issue, run "winetricks -q msxml3" Then take the following dlls from 32bit windows, put them into wine's syswow64 and add overrides: - ieframe.dll - iertutil.dll - jscript.dll - mshtml.dll - msls31.dll - urlmon.dll

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wine-bugs＠winehq.org

19 Jun 19 Jun

9:23 a.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

Robert Munteanu robert.munteanu@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |robert.munteanu@gmail.com

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wine-bugs＠winehq.org

26 Jun 26 Jun

8:03 p.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

maurizio.zappettini@me.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |maurizio.zappettini@me.com

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wine-bugs＠winehq.org

4 Jul 4 Jul

12:56 a.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

s.varlitskiy@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |s.varlitskiy@gmail.com

--- Comment #2 from s.varlitskiy@gmail.com --- I have the same issue using wine-4.11 and photoshop from this link https://helpx.adobe.com/download-install/kb/creative-cloud-apps-download.htm...

An install window launches but is blank.

The Error Message Lines: ``` 0009:err:msxml:doparse Start tag expected, '<' not found 0009:err:msxml:doparse Failed to create parser context ... error : unterminated entity reference locale=en_US&response_type=device&device_id=fdaa587852001bad7bf1e81ed275b822d2bc812f4eeeab092da60b7066ab2bfa-ef260e9aa3c673af240d17a2660480361a8e081d1ffeca2a5ed0e3219fc18567&device_name=9146214D1E4E4EF2A31E114E33A612D6&scope=openid,AdobeID,creative_cloud,creative_sdk,read_organizations,sao.cce_private,additional_info.account_type&redirect_uri=https://oobe.adobe.com/&force_marketing_permission=true 002b:err:msxml:doparse Failed to create parser context ```

I got wine to work with win64 by the following process:

1. run: env WINEPREFIX=$HOME/wine64 WINEARCH=win64 ~/winetricks win10 dotnet48 2. wait till dotnet fails and shows errors. Exit with ctrl+c. 3. relaunch the process and this time select to repair 4. wait till dotnet installs 5. run: env WINEPREFIX=$HOME/wine64 WINEARCH=win64 wine ~/Downloads/AdobeIllustrator23_HD_win64/Set-up.exe 6. Blank window shows up

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wine-bugs＠winehq.org

16 Jul 16 Jul

4:36 p.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

t.kijas@gmail.com changed:

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wine-bugs＠winehq.org

4:38 p.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

--- Comment #3 from t.kijas@gmail.com --- 4.12.1 (staging) and the problem still exists, Photoshop is unusable.

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wine-bugs＠winehq.org

16 Aug 16 Aug

5:09 p.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

msdobrescu@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |msdobrescu@gmail.com

--- Comment #4 from msdobrescu@gmail.com --- I painfully confirm!

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WineHQ Bugzilla

22 Oct 22 Oct

1:16 p.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

bignintyfan@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |bignintyfan@gmail.com

--- Comment #5 from bignintyfan@gmail.com --- I tested this with an empty 64-bit Wine prefix with Wine Staging 4.18.

With the default setup I also got the blank window. After I ran `winetricks gdiplus vcrun2010 vcrun2012 vcrun2013 vcrun2015 msxml3 msxml6 atmlib corefonts` I was able to get text to show up in the installer and even log into my Adobe ID.

However, clicking "Not Now" when asked to input a phone number does nothing, and when clicking the "X" button to close the window all the text in the "Do you really want to quit" dialog box shows up as "undefined".

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WineHQ Bugzilla

5 Mar 5 Mar

7:13 a.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

--- Comment #6 from maurizio.zappettini@me.com --- The workaround seems no longer working since Wine 5.0.

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WineHQ Bugzilla

9 Mar 9 Mar

12:22 p.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

maniikarabera@protonmail.ch changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |maniikarabera@protonmail.ch

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WineHQ Bugzilla

3 Apr 3 Apr

8:47 a.m.

New subject: [Bug 47015] Photoshop CC2019 Login screen does not render

https://bugs.winehq.org/show_bug.cgi?id=47015

ssergio_ll sergio@iskynet.es changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |sergio@iskynet.es

--- Comment #7 from ssergio_ll sergio@iskynet.es --- Any progress on this bug?

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WineHQ Bugzilla

12:45 p.m.

New subject: [Bug 47015] Photoshop CC2019 login screen content does not render without native msxml3

https://bugs.winehq.org/show_bug.cgi?id=47015

Anastasius Focht focht@gmx.net changed:

--- Comment #8 from Anastasius Focht focht@gmx.net --- Hello folks,

adding some direct download link(s).

https://prodesigntools.com/adobe-cc-2019-direct-download-links.html

https://prodesigntools.com/prdl-download/Photoshop/55E8FC8663C847F08BFBCD8DF...

As reported by Fabian (comment #2) 'winetricks -q msxml3' makes the login window content appear (dynamic html/jscript) and one is able to log in via Adobe Id. It didn't get much further though - but those are different issues. Likely related to general mshtml/ieframe/jscript/Wine-Gecko integration insufficiencies.

Refining fields.

$ sha1sum AdobePhotoshop20-mul_x64.zip d11465f57e4d60fb689dbcad08b86a5a2a3b5578 AdobePhotoshop20-mul_x64.zip

$ du -sh AdobePhotoshop20-mul_x64.zip 1.8G AdobePhotoshop20-mul_x64.zip

$ wine --version wine-5.5-208-g3047385437

Regards

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WineHQ Bugzilla

7 Apr 7 Apr

9:32 a.m.

New subject: [Bug 47015] Photoshop CC2019 login screen content does not render without native msxml3

https://bugs.winehq.org/show_bug.cgi?id=47015

--- Comment #9 from ssergio_ll sergio@iskynet.es --- Excuse my ignorance. So it's not a solution, is it? Thanks.

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WineHQ Bugzilla

20 Jun 20 Jun

7:03 a.m.

New subject: [Bug 47015] Photoshop CC2019 login screen content does not render without native msxml3

https://bugs.winehq.org/show_bug.cgi?id=47015

--- Comment #10 from maurizio.zappettini@me.com --- Photoshop CC2020 - the login doesn’t render despite winetricks -q msxml3 and set to native.

Installed all the other necessary DLLs.

CC2019 and CC2018 used to allow log in with the DLLs copied from Windows workaround described in a previous comment. However, this workaround no longer works for me (I believe since Wine 5.0).

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WineHQ Bugzilla

23 Sep 23 Sep

12:27 a.m.

New subject: [Bug 47015] Photoshop CC2019 login screen content does not render without native msxml3

https://bugs.winehq.org/show_bug.cgi?id=47015

--- Comment #11 from maurizio.zappettini@me.com --- UPDATE: Adobe must have made some changes to their sign-in system as the log-in window now renders (with CC 2018) and I didn't do any changes to my prefix since last time I tried, when still did not render. However, when I try to log in, it now complains about authenticating the CAPTCHA, which looks a new implementation in their sign-in system.

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WineHQ Bugzilla

21 Oct 21 Oct

4:25 p.m.

New subject: [Bug 47015] Photoshop CC2019 login screen content does not render without native msxml3

https://bugs.winehq.org/show_bug.cgi?id=47015

--- Comment #12 from msdobrescu@gmail.com --- I confirm, Creative Cloud app complains that too.

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WineHQ Bugzilla

20 Nov 20 Nov

11:17 a.m.

New subject: [Bug 47015] Photoshop CC2019 login screen content does not render without native msxml3

https://bugs.winehq.org/show_bug.cgi?id=47015

soyuka antoine@bluchet.fr changed:

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WineHQ Bugzilla

2 Mar 2 Mar

7:17 a.m.

New subject: [Bug 47015] Photoshop CC2019 login screen content does not render without native msxml3

https://bugs.winehq.org/show_bug.cgi?id=47015

hujq@live.com changed:

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WineHQ Bugzilla

20 Apr 20 Apr

5:21 a.m.

New subject: [Bug 47015] Photoshop CC2019 login screen content does not render without native msxml3

https://bugs.winehq.org/show_bug.cgi?id=47015

Neko-san nekoNexus@protonmail.ch changed:

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WineHQ Bugzilla

9 Jul 9 Jul

7:27 p.m.

New subject: [Bug 47015] Photoshop CC2019 login screen content does not render without native msxml3

https://bugs.winehq.org/show_bug.cgi?id=47015

soredake broaden_acid002@simplelogin.com changed:

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