[Bug 33258] New: Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

Bug #: 33258
           Summary: Visio and Office installed in the same prefix fails
           Product: Wine
           Version: 1.5.26
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Installing and running Office 2010 works great (32-bit only).
Installing and running Visio 2010 works great (32-bit only).

Installing Visio into a prefix with Office already installed fails.
Installing Office into a prefix with Visio already installed fails.

Installer output attached.  No debugs are turned on.  Let me know what I should
turn on and I'll give you more output.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #1 from [e-mail] 2013-03-22 12:39:29 CDT ---
Created attachment 43986
  --> http://bugs.winehq.org/attachment.cgi?id=43986
Output from running Office setup in a Visio prefix

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

Austin English  changed:

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--- Comment #2 from Austin English  2013-03-22 12:50:06 CDT ---
(In reply to comment #1)
> Created attachment 43986 [details]
> Output from running Office setup in a Visio prefix

err:msxml:doparse Start tag expected, '<' not found

looks a bit suspicious. Nikolay?

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Installer

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #3 from Nikolay Sivov  2013-03-22 12:57:59 CDT ---
(In reply to comment #2)
> (In reply to comment #1)
> > Created attachment 43986 [details]
> > Output from running Office setup in a Visio prefix
>
> err:msxml:doparse Start tag expected, '<' not found
>
> looks a bit suspicious. Nikolay?

Hi, it usually means that leading chars on stream are garbage in terms of xml
document. I've seen this line many times, not with Office 2010 installer I
think, but still it happens from time to time.

In this particular problem I think it's more likely something to do with msi
rather than msxml. So please attach +msxml,+tid so we see where exactly it
fails like that and next try with native msxml6+msxml3.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #4 from [e-mail] 2013-03-22 13:04:41 CDT ---
For reference, when I install office or visio on a clean prefix, I use winecfg
to set msxml2, msxml6, and riched20 to native,builtin.  I don't use winetricks
for anything, because it always breaks.

The takeaway is that both prefixes are configured the same.

I will add msxml3 to the winecfg list.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

Nikolay Sivov  changed:

What    |Removed                     |Added
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                 CC|[e-mail]        |

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #5 from Nikolay Sivov  2013-03-22 13:14:01 CDT ---
(In reply to comment #4)
> For reference, when I install office or visio on a clean prefix, I use winecfg
> to set msxml2, msxml6, and riched20 to native,builtin.

It makes sense to do that for riched20 since Office installs its own version of
it, but doing so for msxml is useless - you need to actually install it.
> I don't use winetricks
> for anything, because it always breaks.

Sure it can break something, or could itself get broken, but always it's not a
right word for it. You just need to take on step at a time and install what you
actually need to install. In case of msxml3/6 it works just fine.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #6 from [e-mail] 2013-03-22 13:17:35 CDT ---
The debug output with those options turned on is too big to attach.  It's 5 MB.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #7 from [e-mail] 2013-03-22 13:19:01 CDT ---
(In reply to comment #5)
> (In reply to comment #4)
> > For reference, when I install office or visio on a clean prefix, I use winecfg
> > to set msxml2, msxml6, and riched20 to native,builtin.
>
> It makes sense to do that for riched20 since Office installs its own version of
> it, but doing so for msxml is useless - you need to actually install it.

When I use winetricks to install msxml6, office won't install.  When I use
winecfg to set it to native,builtin, it does install.

I have no idea what's happening under the hood -- I just know what raindance
makes Powerpoint start for me :)

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #8 from [e-mail] 2013-03-22 13:19:49 CDT ---
Created attachment 43987
  --> http://bugs.winehq.org/attachment.cgi?id=43987
Setup output from turning on msxml/tid debug

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #9 from [e-mail] 2013-03-22 13:20:01 CDT ---
(In reply to comment #6)
> The debug output with those options turned on is too big to attach.  It's 5 MB.

gzipped it...

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #10 from Nikolay Sivov  2013-03-22 13:23:48 CDT ---
(In reply to comment #7)
> (In reply to comment #5)
> > (In reply to comment #4)
> > > For reference, when I install office or visio on a clean prefix, I use winecfg
> > > to set msxml2, msxml6, and riched20 to native,builtin.
> >
> > It makes sense to do that for riched20 since Office installs its own version of
> > it, but doing so for msxml is useless - you need to actually install it.
>
> When I use winetricks to install msxml6, office won't install.  When I use
> winecfg to set it to native,builtin, it does install.

It installs just fine without any override at all.
> I have no idea what's happening under the hood -- I just know what raindance
> makes Powerpoint start for me :)

For Powerpoint you only need to set riched20 to native,builtin or native,
nothing more.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #11 from Rosanne DiMesio  2013-03-23 08:06:09 CDT ---
You should not need any overrides at all to run the Office installer. The
override for riched20 needed for Powerpoint is set after installing. I don't
know about the Visio installer, however. if the Visio installer needs
overrides, they may well interfere with the Office installer, but that
interference would not be a Wine bug. What would be a Wine bug would be the
need for overrides to install Visio in the first place.

So the question is, can you install Visio to a clean wineprefix without any
overrides or other tweaks? If the answer is yes, please retest the combination 
without any overrides set.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #12 from [e-mail] 2013-03-23 10:59:40 CDT ---
(In reply to comment #11)
> So the question is, can you install Visio to a clean wineprefix without any
> overrides or other tweaks? If the answer is yes, please retest the combination 
> without any overrides set.

I'll try it, but let's be verbosely clear.  This clean prefix will have no
overrides set via winecfg, but what about installing msxml6 via winetricks
first?

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #13 from Rosanne DiMesio  2013-03-23 12:08:21 CDT ---
Do not install anything with winetricks. Do not make any changes to winecfg or
the registry. That's what a clean wineprefix is: nothing installed, nothing
changed from the defaults.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #14 from [e-mail] 2013-03-25 11:46:36 CDT ---
(In reply to comment #11)
> So the question is, can you install Visio to a clean wineprefix without any
> overrides or other tweaks? If the answer is yes, please retest the combination 
> without any overrides set.

Well paint me green and call me gumby!

Visio on a clean prefix worked like a champ :)

Next step, add Office to the same prefix.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #15 from [e-mail] 2013-03-25 12:02:08 CDT ---
Created attachment 44013
  --> http://bugs.winehq.org/attachment.cgi?id=44013
setup output, clean prefix, visio then office

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #16 from [e-mail] 2013-03-25 12:02:39 CDT ---
(In reply to comment #14)
> (In reply to comment #11)
> > So the question is, can you install Visio to a clean wineprefix without any
> > overrides or other tweaks? If the answer is yes, please retest the combination 
> > without any overrides set.
>
> Well paint me green and call me gumby!
>
> Visio on a clean prefix worked like a champ :)
>
> Next step, add Office to the same prefix.

Fail...  Setup died about halfway through.  New attachment added.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #17 from [e-mail] 2013-04-01 12:16:21 CDT ---
ping?

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

Austin English  changed:

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--- Comment #18 from Austin English  2013-04-03 13:48:01 CDT ---
(In reply to comment #15)
> Created attachment 44013 [details]
> setup output, clean prefix, visio then office

Could you please attach a +msi,+relay,+tid trace of installing office after
visio?

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #19 from [e-mail] 2013-04-03 14:38:57 CDT ---
I'm halfway through setup, and that trace you asked for is already over 1GB. 
How much of it do you want me to upload?

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #20 from [e-mail] 2013-04-03 14:44:44 CDT ---
Ok, so that generated 5 gigs worth of output text... I'm still compressing.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #21 from [e-mail] 2013-04-03 15:18:12 CDT ---
Uploaded to
http://sourceforge.net/projects/mingw-w64/files/Junk/output.txt.xz/download

Note that the file will be removed when the bug is closed

Note also that it will uncompress to 5 gigs

Note further that since this bug report started, Arch updated wine to 1.5.27,
and I subsequently updated my installation to the same.  This output is from a
1.5.27 prefix.

[Bug 33258] Visio and Office installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

Saulius K.  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

[Bug 33258] Visio 2010 and Office 2010 installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

Wylda  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]
            Summary|Visio and Office installed  |Visio 2010 and Office 2010
                   |in the same prefix fails    |installed in the same
                   |                            |prefix fails

[Bug 33258] Visio 2010 and Office 2010 installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

Simon  changed:

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                 CC|                            |[e-mail]

[Bug 33258] Visio 2010 and Office 2010 installed in the same prefix fails

http://bugs.winehq.org/show_bug.cgi?id=33258

Pekka Helenius  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

[Bug 33258] Visio 2010 and Office 2010 installed in the same prefix fails

https://bugs.winehq.org/show_bug.cgi?id=33258

Ken Sharp  changed:

What    |Removed                     |Added
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           Keywords|                            |Abandoned?

--- Comment #22 from Ken Sharp  ---
Does this still occur in Wine 1.7.44 or later?

[Bug 33258] Visio 2010 and Office 2010 installed in the same prefix fails

https://bugs.winehq.org/show_bug.cgi?id=33258

Wylda  changed:

What    |Removed                     |Added
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           Keywords|Abandoned?                  |
             Status|UNCONFIRMED                 |NEW
     Ever confirmed|0                           |1

--- Comment #23 from Wylda  ---
> Does this still occur in Wine 1.7.44 or later?

Yes + confirming. Office and Visio still can't be installed into one prefix.
Tested under wine-1.7.46-193-g8b566b1.

[Bug 33258] Visio 2010 and Office 2010 can't be installed in the same prefix

https://bugs.winehq.org/show_bug.cgi?id=33258

Wylda  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Visio 2010 and Office 2010  |Visio 2010 and Office 2010
                   |installed in the same       |can't be installed in the
                   |prefix fails                |same prefix

[Bug 33258] Visio 2010 and Office 2010 can't be installed in the same prefix

https://bugs.winehq.org/show_bug.cgi?id=33258

natrix  changed:

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--- Comment #24 from natrix  ---
I have installed both (word, excel, power, publisher and access 2010 and visio
2010) in the same prefix.

I installed Office 2010 with Playonlinux (wine 1.7.22) a WinXP profile, after,
I installed Visio with Win7, and finally, I returned to WinXP.

I personalized the installation run “setup /admin” in each case.

[Bug 33258] Visio 2010 and Office 2010 can't be installed in the same prefix

https://bugs.winehq.org/show_bug.cgi?id=33258

--- Comment #25 from Hans Leidekker  ---
Visio 2010 installed fine here into a prefix with Office 2010 Service Pack 2
already installed. Please test.

[Bug 33258] Visio 2010 and Office 2010 can't be installed in the same prefix

https://bugs.winehq.org/show_bug.cgi?id=33258

Wylda  changed:

What    |Removed                     |Added
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             Status|NEW                         |RESOLVED
         Resolution|---                         |FIXED

--- Comment #26 from Wylda  ---
(In reply to Hans Leidekker from comment #25)
> Visio 2010 installed fine here into a prefix with Office 2010 Service Pack 2
> already installed. Please test.

Yes, it was fixed between wine-1.7.46  and  wine-1.7.55.

[Bug 33258] Visio 2010 and Office 2010 can't be installed in the same prefix

https://bugs.winehq.org/show_bug.cgi?id=33258

Alexandre Julliard  changed:

What    |Removed                     |Added
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             Status|RESOLVED                    |CLOSED

--- Comment #27 from Alexandre Julliard  ---
Closing bugs fixed in 1.8-rc2.