[Bug 33237] New: Sony Acid Xpress 7.0a: Fails to install

http://bugs.winehq.org/show_bug.cgi?id=33237

Bug #: 33237
           Summary: Sony Acid Xpress 7.0a: Fails to install
           Product: Wine
           Version: 1.5.26
          Platform: x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 43957
  --> http://bugs.winehq.org/attachment.cgi?id=43957
BackTrace

When attempting to install the latest version of the free Sony Acid Xpress 7.0a
it starts directly to the debugger. Backtrace attached.

[Bug 33237] Sony Acid Xpress 7.0a: Fails to install

http://bugs.winehq.org/show_bug.cgi?id=33237

Luke  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |http://dspcdn.sonycreatives
                   |                            |oftware.com/acidplanet/acid
                   |                            |xpress70a.exe

--- Comment #1 from Luke  2013-03-17 19:58:05 CDT ---
Attaching working download link

[Bug 33237] Sony Acid Xpress 7.0a: Fails to install

https://bugs.winehq.org/show_bug.cgi?id=33237

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from [e-mail] ---
fixme:thread:SetThreadPreferredUILanguages 1, (nil), (nil)
fixme:ole:CoInitializeSecurity ((nil),-1,(nil),(nil),6,3,(nil),0,(nil)) - stub!
wine: Unhandled page fault on read access to 0x00000034 at address 0x4570b7
(thread 0009), starting debugger...
Unhandled exception: page fault on read access to 0x00000034 in 32-bit code
(0x004570b7).

wine 1.7.30

[Bug 33237] Sony Acid Xpress 7.0a: Fails to install

https://bugs.winehq.org/show_bug.cgi?id=33237

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Installer
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]
         Resolution|---                         |INVALID

--- Comment #3 from Anastasius Focht  ---
Hello folks,

installs fine here.

Since Jarkkos comment was not helpful (full backtrace missing), I used OP's
original backtrace to deduce some information.

The stack contains a value 0x80040154, which means 'class not registered'.
I relay traced the installer and searched the log for COM server
instantiations.

Since I already had an idea what to look for I found the place which is likely
the culprit:

--- snip ---
...
003d:Call KERNEL32.CreateFileW(001578bc
L"C:\users\focht\Temp\SonyInstall_1\setupcfg.xml",80000000,00000000,00000000,00000003,00000080,00000000)
ret=00465084
003d:Ret  KERNEL32.CreateFileW() retval=00000090 ret=00465084
...
003d:Call ole32.CoCreateInstance(006aab54,00000000,00000017,006aab64,003391c4)
ret=00464e97 
...
003d:Call KERNEL32.LoadLibraryExW(00338d4e
L"C:\windows\system32\msxml3.dll",00000000,00000008) ret=7e53a8f8
...
003d:Ret  PE DLL (proc=0x7da95750,module=0x7da20000
L"msxml3.dll",reason=PROCESS_ATTACH,res=(nil)) retval=1
003d:Ret  KERNEL32.LoadLibraryExW() retval=7da20000 ret=7e53a8f8
...
003d:Ret  ole32.CoCreateInstance() retval=00000000 ret=00464e97 
--- snip ---

Using a debugger I faked msxml3 COM server instantiation failure and indeed on
the installer exit path I could reproduce the crash with faulting IP value
0x004570b7 and faulting address 0x34, matching OP's backtrace.

Resolving 'invalid'.

Don't operate on broken WINEPREFIX.
Also make sure you have 32-bit libxml2 host prerequisite installed.

$ sha1sum acidxpress70a.exe
65e63ad6b54df84d0c290bd493d05cac79a5e435  acidxpress70a.exe

$ du -sh acidxpress70a.exe
45M    acidxpress70a.exe

$ wine --version
wine-1.7.31

Regards

[Bug 33237] Sony Acid Xpress 7.0a: Fails to install (broken WINEPREFIX, 'msxml3' inproc server instantiation failed)

https://bugs.winehq.org/show_bug.cgi?id=33237

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Sony Acid Xpress 7.0a:      |Sony Acid Xpress 7.0a:
                   |Fails to install            |Fails to install (broken
                   |                            |WINEPREFIX, 'msxml3' inproc
                   |                            |server instantiation
                   |                            |failed)

[Bug 33237] Sony Acid Xpress 7.0a: Fails to install (broken WINEPREFIX, 'msxml3' inproc server instantiation failed)

https://bugs.winehq.org/show_bug.cgi?id=33237

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #4 from Austin English  ---
Closing.