[Bug 44335] New: Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

Bug ID: 44335
           Summary: Blizzard App crashes at start because of d3d11.dll
           Product: Wine
           Version: unspecified
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Just got an update of Battle.net/Blizzard App (which was working perfectly).
Now it doesn't start anymore and triggers the following errors:

err:module:import_dll Library d3d11.dll (which is needed by L"C:\Program Files
(x86)\Blizzard App\Battle.net.9737\libcef.dll") not found
err:module:import_dll Library libcef.dll (which is needed by L"C:\Program
Files (x86)\Blizzard App\Battle.net.9737\battle.net.dll") not found
fixme:ver:GetCurrentPackageId (0x33fda4 (nil)): stub

Using Wine Staging 2.21 if that matters.

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

Fabian Maurer  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|0                           |1
             Status|UNCONFIRMED                 |NEEDINFO
                 CC|                            |[e-mail]

--- Comment #1 from Fabian Maurer  ---
Odd, wine does have d3d11.dll. Are you using a clean WINEPREFIX?

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #2 from abelthorne  ---
(In reply to Fabian Maurer from comment #1)
> Odd, wine does have d3d11.dll. Are you using a clean WINEPREFIX?

Yes, dedicated prefix set as Windows 7 and with corefonts + vcrun2015
installed. I also checked that d3d11.dll was in windows/system32 (tried to copy
it in windows/system too just in case but didn't change anything).

As I said, Battle.net worked perfectly fine until today, the issue appeared
after an update, so I guess Blizzard changed something in the client. Not sure
if it's related to the planned drop of support for Windows XP (they've been
anoouncing it for monthes but I don't know if it's effective since today or
completely unrelated).

Note that deleting the update ("Battle.net.9737" dir in "Program Files
(x86)/Blizzard App") allows me to start it with no issue. But then, it
downloads it again and the issue happens again.

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #3 from Louis Lenders  ---
I guess it would be useful to attach a WINEDEBUG=+relay,seh,+tid,+loaddll log
to this bugreport

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #4 from abelthorne  ---
(In reply to Louis Lenders from comment #3)
> I guess it would be useful to attach a WINEDEBUG=+relay,seh,+tid,+loaddll
> log to this bugreport

Is there a way to get a proper log that can be shared? I've tried to redirect
the standard output to a file (with 2> log.txt) but for some reason, I get a
file that seems to be truncated, missing the end (and it's more than 600,000
lines long).

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #5 from Fabian Maurer  ---
> err:module:import_dll Library d3d11.dll (which is needed by L"C:\Program
> Files (x86)\Blizzard App\Battle.net.9737\libcef.dll") not found
> err:module:import_dll Library libcef.dll (which is needed by L"C:\Program
> Files (x86)\Blizzard App\Battle.net.9737\battle.net.dll") not found
> fixme:ver:GetCurrentPackageId (0x33fda4 (nil)): stub

Is this the complete log? If no, can you post the complete log?

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #6 from Matteo Bruni  ---
(In reply to abelthorne from comment #0)
> Just got an update of Battle.net/Blizzard App (which was working perfectly).
> Now it doesn't start anymore and triggers the following errors:
>
> err:module:import_dll Library d3d11.dll (which is needed by L"C:\Program
> Files (x86)\Blizzard App\Battle.net.9737\libcef.dll") not found
> err:module:import_dll Library libcef.dll (which is needed by L"C:\Program
> Files (x86)\Blizzard App\Battle.net.9737\battle.net.dll") not found
> fixme:ver:GetCurrentPackageId (0x33fda4 (nil)): stub
>
> Using Wine Staging 2.21 if that matters.

Are you sure you didn't just disable d3d11 in winecfg in that prefix in the
past?

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #7 from Fabian Maurer  ---
> Are you sure you didn't just disable d3d11 in winecfg in that prefix in the
> past?

That's why I asked if a clean WINEPREFIX was used, but apparently it was.

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #8 from abelthorne  ---
(In reply to Matteo Bruni from comment #6)
> (In reply to abelthorne from comment #0)
> > Just got an update of Battle.net/Blizzard App (which was working perfectly).
> > Now it doesn't start anymore and triggers the following errors:
> >
> > err:module:import_dll Library d3d11.dll (which is needed by L"C:\Program
> > Files (x86)\Blizzard App\Battle.net.9737\libcef.dll") not found
> > err:module:import_dll Library libcef.dll (which is needed by L"C:\Program
> > Files (x86)\Blizzard App\Battle.net.9737\battle.net.dll") not found
> > fixme:ver:GetCurrentPackageId (0x33fda4 (nil)): stub
> >
> > Using Wine Staging 2.21 if that matters.
>
> Are you sure you didn't just disable d3d11 in winecfg in that prefix in the
> past?

Oh, just checked in winecfg and it was disabled. I don't remember disabling it
myself, though. Is it possible that when I installed corefonts or vcrun2015 it
disabled d3d11?

Anyway, problem fixed, Battle.net launches fine. Sorry for the misreport. :/

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

Józef Kucia  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEEDINFO                    |RESOLVED
         Resolution|---                         |INVALID
                 CC|                            |[e-mail]

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #9 from Fabian Maurer  ---
> Oh, just checked in winecfg and it was disabled. I don't remember disabling
> it myself, though. Is it possible that when I installed corefonts or
> vcrun2015 it disabled d3d11?

No, why would it do that?

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #10 from abelthorne  ---
(In reply to Fabian Maurer from comment #9)
> > Oh, just checked in winecfg and it was disabled. I don't remember disabling
> > it myself, though. Is it possible that when I installed corefonts or
> > vcrun2015 it disabled d3d11?
>
> No, why would it do that?

I don't know but that's the only thing that I did on this prefix.

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

André H.  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED
                 CC|                            |[e-mail]

--- Comment #11 from André H.  ---
closing invalid

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

Eugen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #12 from Eugen  ---
What prefix I should use and how to configure it?
I have same problem

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #13 from Eugen  ---
logs:

------------------------------------------------------
Working around wine bug 30713 -- Manually extracting the 64-bit dlls
------------------------------------------------------
Executing cabextract -q
--directory=/home/kes/.wine/dosdevices/c:/windows/temp/_vcrun2015
vc_redist.x64.exe
Executing cabextract -q
--directory=/home/kes/.wine/dosdevices/c:/windows/temp/_vcrun2015
/home/kes/.wine/dosdevices/c:/windows/temp/_vcrun2015/a10
/home/kes/.wine/dosdevices/c:/windows/temp/_vcrun2015/a10: WARNING; possible
16128 extra bytes at end of file.
Executing cabextract -q
--directory=/home/kes/.wine/dosdevices/c:/windows/temp/_vcrun2015
/home/kes/.wine/dosdevices/c:/windows/temp/_vcrun2015/a11
/home/kes/.wine/dosdevices/c:/windows/temp/_vcrun2015/a11: WARNING; possible
16128 extra bytes at end of file.
You opted in, so reporting 'w_workaround_wine_bug-37781
w_workaround_wine_bug-30713 vcrun2015 ' to the winetricks maintainer so he
knows which winetricks verbs get used and which don't.  Use --optout to disable
future reports.
kes@work ~/games $ wine Hearthstone-Setup.exe 
002f:fixme:ver:GetCurrentPackageId (0xc3fe8c (nil)): stub
0009:fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
0009:fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not
supported
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="http://www.blizzard.com/404">here</a>.</h2>
</body></html>
GIF89aÇ    ,D;0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0041:err:wininet:open_http_connection create_netconn failed: 12029
0040:fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
0040:fixme:wbemprox:client_security_SetBlanket 0x7dffb82c, 0x1508a0, 10, 0,
(null), 3, 3, (nil), 0x00000000
0040:fixme:wbemprox:client_security_Release 0x7dffb82c
0040:fixme:wbemprox:enum_class_object_Next timeout not supported
0040:err:ntdll:NtQueryInformationToken Unhandled Token Information class 24!
0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0042:err:wininet:open_http_connection create_netconn failed: 12029
0040:fixme:ver:GetCurrentPackageId (0x33fe24 (nil)): stub
0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0041:err:wininet:open_http_connection create_netconn failed: 12029
0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0042:err:wininet:open_http_connection create_netconn failed: 12029
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="http://www.blizzard.com/404">here</a>.</h2>
</body></html>
0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0041:err:wininet:open_http_connection create_netconn failed: 12029
0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0042:err:wininet:open_http_connection create_netconn failed: 12029
0045:fixme:wbemprox:wbem_locator_ConnectServer unsupported flags
0045:fixme:wbemprox:client_security_SetBlanket 0x7dab582c, 0x14d8e0, 10, 0,
(null), 3, 3, (nil), 0x00000000
0045:fixme:wbemprox:client_security_Release 0x7dab582c
0045:fixme:wbemprox:enum_class_object_Next timeout not supported
0045:err:ntdll:NtQueryInformationToken Unhandled Token Information class 24!
004a:fixme:ver:GetCurrentPackageId (0x1bafe8c (nil)): stub
0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0041:err:wininet:open_http_connection create_netconn failed: 12029
0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0042:err:wininet:open_http_connection create_netconn failed: 12029
0045:err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error
1)
0045:err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error
1)
0045:err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error
1)
0045:err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error
1)
0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0041:err:wininet:open_http_connection create_netconn failed: 12029
0045:fixme:win:EnumDisplayDevicesW ((null),0,0x33f5b4,0x00000000), stub!
0045:fixme:heap:GetPhysicallyInstalledSystemMemory stub: 0x33f9b8
0045:err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error
1)
0045:err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error
1)
0045:err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error
1)
0045:err:wgl:X11DRV_wglCreateContextAttribsARB Context creation failed (error
1)
0036:fixme:wininet:InternetSetOptionW Option 77 STUB
0045:fixme:win:EnumDisplayDevicesW ((null),0,0x33f274,0x00000000), stub!
0045:fixme:heap:GetPhysicallyInstalledSystemMemory stub: 0x33f678
004c:fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
004c:fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not
supported
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
0045:fixme:file:MoveFileWithProgressW MOVEFILE_WRITE_THROUGH unimplemented
GIF89aÇ    ,D;0060:err:module:import_dll Library dbghelp.dll (which is
needed by L"C:\Program Files (x86)\Battle.net\Battle.net.9799\libcef.dll")
not found
0060:err:module:import_dll Library libcef.dll (which is needed by L"C:\Program
Files (x86)\Battle.net\Battle.net.9799\battle.net.dll") not found
<html><head><title>Object moved</title></head><body>
<h2>Object moved to <a href="http://www.blizzard.com/404">here</a>.</h2>
</body></html>

[Bug 44335] Blizzard App crashes at start because of d3d11.dll

https://bugs.winehq.org/show_bug.cgi?id=44335

--- Comment #14 from Eugen  ---
installing d3d11 and vcrun2015 from `wintricks --gui` resolve the problem