[Bug 22403] New: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

Summary: "Cannot Connect to Database" on program startup.
           Product: Wine
           Version: 1.1.42
          Platform: x86
        OS/Version: Mac OS X 10.6
            Status: UNCONFIRMED
          Severity: critical
          Priority: P1
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=27424)
 --> (http://bugs.winehq.org/attachment.cgi?id=27424)
picture of error window that comes up

Get an error in an X11 window with title "Cannot Connect to Database"
the error says "The allocation of the environment handle failed" (as per
attached pic). Program fails.

I am trying to run a program called POSH - it's property management software
from Australia.

Have tried using same version of WINE installed in Ubuntu Linux too - same
result.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

Jeff Zaroyko  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Priority|P1                          |P2
            Summary|"Cannot Connect to          |POSH: "Cannot Connect to
                   |Database" on program        |Database" on program
                   |startup.                    |startup.
           Severity|critical                    |normal

--- Comment #1 from Jeff Zaroyko   2010-04-17 22:45:55 ---
Did you install the application using Wine (if it has an installer), please
also attach terminal output as a text file.

ps. severity is not critical, see here:
http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #2 from [e-mail]  2010-04-18 07:27:13 ---
Created an attachment (id=27430)
 --> (http://bugs.winehq.org/attachment.cgi?id=27430)
Terminal output when runnning installer for program called 'POSH'

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #3 from [e-mail]  2010-04-18 07:31:48 ---
(In reply to comment #1)
> Did you install the application using Wine (if it has an installer), please
> also attach terminal output as a text file.
>
> ps. severity is not critical, see here:
> http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity

Hi Jeff, yes I did install the program using an installer. I tried
re-installing and the terminal gives the output in the file attached in comment
#2. The terminal gives no response when I try to run the actual program, before
the error as described comes up.

Thanks for correcting the severity info - am obviously new at this!

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

Andrew Nguyen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|[e-mail]  |

--- Comment #4 from Andrew Nguyen   2010-04-18 07:57:41 ---
No need to add yourself to CC; you already should be receiving mail as the bug
reporter. Is there any available download of this program, and can you attach a
compressed +relay,+seh,+tid log when running the program as per
http://wiki.winehq.org/FAQ#head-16da35b6327024d6ea576e3678488b16862d0f5e ?

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #5 from [e-mail]  2010-04-18 07:58:25 ---
Created an attachment (id=27432)
 --> (http://bugs.winehq.org/attachment.cgi?id=27432)
Log file from Wine

copy of the Wine log file in case this helps

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

Andrew Nguyen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #27432|application/octet-stream    |text/plain
          mime type|                            |

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #6 from [e-mail]  2010-04-18 08:31:49 ---
Created an attachment (id=27433)
 --> (http://bugs.winehq.org/attachment.cgi?id=27433)
Results of WINEDEBUG as per comment #4 (trimmed due to size)

Reply to comment #4:

I do have an 'installation' exe file but it's 17MB and needs a password which I
won't publish on a public web site. I believe the software completely unpacks
from that exe file (ie doesn't download extra files).

The web site of the software developer is: www.supertech.com.au, but I don't
think they have any free demos to download. They may respond to a request for a
trial demo if anyone is keen to try. It would be in there interest to have the
software running under WINE.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #7 from Vitaliy Margolen   2010-04-18 10:39:00 ---
err:module:import_dll Library PBVM115.dll (which is needed by
L"Z:\Users\richardmackie\Wine\posh.exe") not found

Looks like it wasn't properly installed. Can you search for this file in case
it was installed into wrong place?

err:module:load_builtin_dll failed to load .so lib for builtin L"msxml3.dll":
dlopen(/Applications/Wine.app/Contents/Resources/bin/../lib/wine/msxml3.dll.so,
2): Symbol not found: _gzopen64
  Referenced from:
/Applications/Wine.app/Contents/Resources/bin/../lib/wine/../libxml2.2.dylib
  Expected in: /usr/lib/libz.1.dylib

You missing libxml2 or your version is too old.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #8 from [e-mail]  2010-04-18 17:40:47 ---
(In reply to comment #7)

I've found PBVM115.DLL it's in /Users/richardmackie/Wine Files/drive_c/posh
which is the program directory, were the program exe file is.

Also have found libxml2.2.dylib it's in /opt/local/lib I also found it in
/usr/lib/ where it looks like the file is expected to be. I had to use
'terminal' on the mac to find it, cant seem to find the /usr/lib folder using
the finder browers - guess it must be hidden somehow.

Do I need to shift these files anywhere else? Is it OK that the DLL's are in
the same directory as the .exe file?

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #9 from Vitaliy Margolen   2010-04-18 23:03:45 ---
(In reply to comment #8)
> I've found PBVM115.DLL it's in /Users/richardmackie/Wine Files/drive_c/posh
> which is the program directory, were the program exe file is.

Then you starting your program wrong. Make sure to 'cd' into programs directory
before running it.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #10 from [e-mail]  2010-04-19 20:46:45 ---
(In reply to comment #9)

I am definitely running the program after cd into the program directory (I have
to as the exe file is not found otherwise). And the DLL files in the error
message are definitely in that same directory.

Any other ideas? I'm wondering if I can override the use of these DLLs using
Wine Tricks somehow? - any idea if that would have a chance at working?

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #11 from Jeff Zaroyko   2010-04-19 20:50:11 ---
Have you fixed the msxml error issue?  It could be the reason that it's not
starting up correctly.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #12 from [e-mail]  2010-04-20 03:38:12 ---
(In reply to comment #11)

do you mean this bit? (from comment #7)

err:module:load_builtin_dll failed to load .so lib for builtin L"msxml3.dll":
dlopen(/Applications/Wine.app/Contents/Resources/bin/../lib/wine/msxml3.dll.so,
2): Symbol not found: _gzopen64
  Referenced from:
/Applications/Wine.app/Contents/Resources/bin/../lib/wine/../libxml2.2.dylib
  Expected in: /usr/lib/libz.1.dylib

I have checked that these files exist:

/usr/lib/libz.1.dylib  
/Applications/Wine.app/Contents/Resources/bin/../lib/wine/../libxml2.2.dylib
/Applications/Wine.app/Contents/Resources/bin/../lib/wine/msxml3.dll.so (also
there is an msxml4.dll.so in this directory)

Besides that I don't understand the rest of the error message. Do you have and
advise about things I could do to try and fix this?

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #13 from Jeff Zaroyko   2010-04-20 04:48:26 ---
(In reply to comment #12)
> Besides that I don't understand the rest of the error message. Do you have and
> advise about things I could do to try and fix this?

Did you build Wine from source or are you using a binary distribution?  If the
latter, you may need to compile from source so that the build matches your
system setup.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #14 from [e-mail]  2010-04-20 05:36:33 ---
(In reply to comment #13)

I tried both, but I think I tried the binary distribution first. I'm wondering
if it was not installed properly before I compiled from source (which I did
using macports as per http://davidbaumgold.com/tutorials/wine-mac/ ).

Can you please advise, if those instructions for compiling via macports are
good?

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #15 from Juan Lang   2010-04-21 11:12:54 ---
(In reply to comment #14)
> I tried both, but I think I tried the binary distribution first. I'm wondering
> if it was not installed properly before I compiled from source (which I did
> using macports as per http://davidbaumgold.com/tutorials/wine-mac/ ).
>
> Can you please advise, if those instructions for compiling via macports are
> good?

I had a look, and they look good to me.  It installs the wine-devel package,
which has version 1.1.42 of Wine (which is what you reported, good.)  In
general we prefer referring to our own wiki, as it has a chance of being
updated, whereas even though directions on an external site may be correct at
one point in time, they quickly become out of date.  Sadly, our wiki pages
could be a little clearer, and as of today, I think the page you cited is a
better reference.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #16 from [e-mail]  2010-04-23 19:11:02 ---
(In reply to comment #15)

I now think that when I was trying to run Wine from the command line, I was
actually starting up the binary distribution of Wine that I had installed (ie
from http://winebottler.kronenberg.org/ ). I don't yet know how the program
name specified in the command line finds the right files to run - I need to do
some reading on Unix based OSs I think!

Anyway I've tried uninstalling everything as best I know how - which on the Mac
seems to be done by just deleting the directories with the programs in it, and
have tried reinstalling Wine using mac ports as per
http://davidbaumgold.com/tutorials/wine-mac. Now even when I try running my
program installer wine hangs. After a while I get:
'err:process:__wine_kernel_init boot event wait timed out'

I've tried searching Bugzilla for this but can't find anything useful - or else
don't know what I'm looking at.

Does anyone have any hints for finding and correcting this initial start-up
problem? I'm worried that I didn't uninstall the other versions of Wine
properly.

Also, this is now quite a different issue from where I started, should I
register a new bug and close this one?

I will appreciate anyone's help - I seem to be going backwards!

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         OS/Version|Mac OS X 10.6               |Mac OS X

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #17 from [e-mail] 2012-08-05 22:14:57 CDT ---
I am having another go at installing the program 'POSH' on my mac but still
having the same problem. Am now trying WINE 1.5.10 via play on mac.

Installation file can be downloaded here:
https://www.dropbox.com/s/lertpcluhhsx49s/posh_upgrade.exe

Password is WKPHD75. Will much appreciate any help to get this working.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Version|1.1.42                      |1.5.10

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
                 CC|                            |[e-mail]
     Ever Confirmed|0                           |1

--- Comment #18 from Bruno Jesus  2012-08-31 21:51:52 CDT ---
Confirming in plain wine 1.5.12.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #19 from [e-mail] 2012-11-04 21:27:50 CST ---
(In reply to comment #18)
> Confirming in plain wine 1.5.12.

Hi Bruno, did you have any luck installing POSH with plain wind 1.5.12?
Will appreciate any insights as to what's going wrong.
Cheers
Richard

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

http://bugs.winehq.org/show_bug.cgi?id=22403

--- Comment #20 from Bruno Jesus  2012-11-05 16:02:20 CST ---
Please, try again in wine 1.5.16. I'm getting a different error now, and I get
the same error in windows too so it might be fixed.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

https://bugs.winehq.org/show_bug.cgi?id=22403

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #21 from Austin English  ---
No reply in 2 years, abandoned.

[Bug 22403] POSH: "Cannot Connect to Database" on program startup.

https://bugs.winehq.org/show_bug.cgi?id=22403

Béla Gyebrószki  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #22 from Béla Gyebrószki  ---
Closing all abandoned/duplicated/invalid bugs.