[Bug 34000] New: Office 2007: installation usually aborts with "Installation language not supported."
http://bugs.winehq.org/show_bug.cgi?id=34000
Bug #: 34000 Summary: Office 2007: installation usually aborts with "Installation language not supported." Product: Wine Version: 1.6-rc4 Platform: x86 OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: iainbuc@gmail.com Classification: Unclassified
I cleared out the .wine folder, mounted an ISO of "Office Home and Student 2007" then attempted installation:
WINEARCH=win32 win32 /mnt/office/setup.exe
Following the installation instructions on the website I've run winecfg and ensured that "Windows XP" mode is set. Most of the time the only dialog that appears is a small message box saying, "Installation language not supported."
I'm running Ubuntu 12.04 with Wine 1.6-rc4.
I've attached a trace from a failing run prefixed with WINEDEBUG=+msgbox,+relay,+seh,+tid
Very, very occasionally (in about 10-15 runs I had two successes) it will manage to proceed, allowing me to enter my license key and then select components. It will then crash.
I'm attaching two traces (bzipped) - one from a failing run and a truncated one from a successful run.
I can provide a full trace from the semi-successful run, but it is fairly large (3.1MB bzipped, 250MB raw).
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #1 from Iain iainbuc@gmail.com 2013-07-10 06:19:26 CDT --- Created attachment 45179 --> http://bugs.winehq.org/attachment.cgi?id=45179 No language error
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #2 from Iain iainbuc@gmail.com 2013-07-10 06:19:48 CDT --- Created attachment 45180 --> http://bugs.winehq.org/attachment.cgi?id=45180 Language error
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #3 from Iain iainbuc@gmail.com 2013-07-10 06:21:03 CDT --- The line starting WINEARCH=... above is meant to be: WINEARCH=win32 wine /mnt/office/setup.exe
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #4 from Nikolay Sivov bunglehead@gmail.com 2013-07-10 07:47:57 CDT --- Did you try to cd to installer directory first?
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #5 from Iain iainbuc@gmail.com 2013-07-10 07:50:17 CDT --- Nikolay,
I just tried from the image directory, but no change - I still get the message, "Installation language not supported."
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #6 from Rosanne DiMesio dimesio@earthlink.net 2013-07-10 07:53:10 CDT --- Does this happen if you use your original cd rather than an iso?
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #7 from Iain iainbuc@gmail.com 2013-07-10 08:34:10 CDT --- Rosanne,
I can't test that unfortunately - my machine doesn't have a DVD drive. I made the ISO a while ago and used it install under Wine 1.5.27 without issues.
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #8 from Rosanne DiMesio dimesio@earthlink.net 2013-07-10 09:26:25 CDT --- Please run a regression test. http://wiki.winehq.org/RegressionTesting
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #9 from Iain iainbuc@gmail.com 2013-07-11 01:07:58 CDT --- Unfortunately the regression showed I was wrong about the working version. That must have been the version that fixed another bug (Excel crashing on text-to-columns). I'm not sure what I used to install. I'll try a few other releases from 1.4.1 and see if I can get it to install at all - anyone have any suggestions about a version that might let me install Office 2007?
http://bugs.winehq.org/show_bug.cgi?id=34000
--- Comment #10 from Rosanne DiMesio dimesio@earthlink.net 2013-07-11 07:03:42 CDT --- Every version from 1.4 on should work. You're the only one reporting this problem, and IMO, it is probably due to your using a self-created iso.
How did you create that iso? Does it work on Windows?
Have you tried simply copying the contents of the iso to an ordinary directory and running setup.exe from there?
http://bugs.winehq.org/show_bug.cgi?id=34000
Iain iainbuc@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |INVALID
--- Comment #11 from Iain iainbuc@gmail.com 2013-07-11 08:22:26 CDT --- Thanks - the issue appears to be that the WINEPREFIX was on network storage rather than the disk image (although wouldn't have even thought of checking unless you'd mentioned the ISO). Pointing that to the local disk meant that the install completes without error.
http://bugs.winehq.org/show_bug.cgi?id=34000
Ken Sharp kennybobs@o2.co.uk changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #12 from Ken Sharp kennybobs@o2.co.uk 2013-07-11 18:25:45 CDT --- Closing bugs marked as invalid.
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