[Bug 42174] New: TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

Bug ID: 42174
           Summary: TeraCopy 3.0b2 crashes on startup
           Product: Wine
           Version: 2.0-rc4
          Hardware: x86-64
                OS: Mac OS X
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]

Upon starting TeraCopy, it crashes and I get presented with one of those
infamous Wine crash dialogs.

The contents of the WINEDEBUG=+relay are attached.

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #1 from Tobias (:Tobbi) Markus  ---
Created attachment 56789
  --> https://bugs.winehq.org/attachment.cgi?id=56789
+relay log

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #2 from Tobias (:Tobbi) Markus  ---
$ openssl sha1 teracopy3b2.exe
SHA1(teracopy3b2.exe)= 1caae4ecba9e08d7b11c0110e182dc6bb2a8b222

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

Tobias (:Tobbi) Markus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |http://www.codesector.com/d
                   |                            |ownloads

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

Michael Müller  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #3 from Michael Müller  ---
The crash is related to your graphic card (driver):

--------
fixme:winediag:dxgi_check_feature_level_support None of the requested D3D
feature levels is supported on this GPU with the current shader backend.
[...]
0081:Ret  d3d10_1.D3D10CreateDevice1() retval=80004005 ret=474e62e7
0081:Call KERNEL32.UnhandledExceptionFilter(0033edb0) ret=0040908c
wine: Unhandled page fault on read access to 0x00000000 at address
0x33ffa8:0x006036e3 (thread 0081), starting debugger...
--------

As you can see in the first line, wine prints a warning that your graphic
driver does not support the necessary OpenGL / GLSL features to emulate DirectX
10. When the application tries to make use of it, the initialization of d3d10
fails, eventually leading to the crash. The crash itself is more or less a bug
of the application as it should verify the return code and show an error
instead.

When using the NVIDIA driver with a gtx 660, the application starts fine but
has some rendering issues. Could you attach the output of glxinfo?

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #4 from Tobias (:Tobbi) Markus  ---
Created attachment 56793
  --> https://bugs.winehq.org/attachment.cgi?id=56793
glxinfo output

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

Matteo Bruni  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |directx-d3d

--- Comment #5 from Matteo Bruni  ---
(In reply to Tobias (:Tobbi) Markus from comment #4)
> Created attachment 56793 [details]
> glxinfo output

You could try to set the MaxVersionGL registry key
(https://wiki.winehq.org/Useful_Registry_Keys) and see if that helps.
Unfortunately the macOS OpenGL support is sketchy at best (and our d3d11
implementation is still work in progress) so it might not be enough.

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

Louis Lenders  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #6 from Louis Lenders  ---
This program crashes for me as well in same way (not on Mac OS X but on Linux).
Adding registrykey from previous comment didn`t help.

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
           Keywords|                            |download
     Ever confirmed|0                           |1

--- Comment #7 from Louis Lenders  ---
added some info and confirming.

I`m on: VGA compatible controller: Intel Corporation Mobile GM965/GL960
Integrated Graphics Controller (primary)

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

[e-mail] changed:

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                 CC|                            |[e-mail]

--- Comment #8 from [e-mail] ---
Created attachment 58114
  --> https://bugs.winehq.org/attachment.cgi?id=58114
hack for bug 38648

The download page doesn't have exactly the same version anymore I downloaded
version 3.1. And I also get a crash.

Then I started from fresh wineprefix and imported a registery hack for bug
38648.

You can also use the hack. "wine regedit filename" I attached the hack here.
This is faster to setup the hack and prevents you doing it wrong.

After using the hack I am able to start the application with no issues.

wine 2.7-git.

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #9 from Tobias (:Tobbi) Markus  ---
I have tried the hack in a new wine prefix as well as my current one, to no
avail. Were you testing on OS X?

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #10 from [e-mail] ---
(In reply to Tobias (:Tobbi) Markus from comment #9)
> I have tried the hack in a new wine prefix as well as my current one, to no
> avail. Were you testing on OS X?

No I am using Linux. Did you try the old download or newer version that I
tried?

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #11 from Tobias (:Tobbi) Markus  ---
(In reply to winetest from comment #10)
> (In reply to Tobias (:Tobbi) Markus from comment #9)
> > I have tried the hack in a new wine prefix as well as my current one, to no
> > avail. Were you testing on OS X?
>
> No I am using Linux. Did you try the old download or newer version that I
> tried?

I am still getting a crash, even though the registry hack is in place. I assume
this is indeed a problem with OpenGL support on OS X.

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #12 from Tobias (:Tobbi) Markus  ---
(In reply to winetest from comment #10)
> (In reply to Tobias (:Tobbi) Markus from comment #9)
> > I have tried the hack in a new wine prefix as well as my current one, to no
> > avail. Were you testing on OS X?
>
> No I am using Linux. Did you try the old download or newer version that I
> tried?

I was trying the new version 3.1 (the same one you tried)

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

Fabian Maurer  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #13 from Fabian Maurer  ---
Is this still relevant? I could only get teracopy 3.26, but this starts up
fine.

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #14 from Tobias (:Tobbi) Markus  ---
(In reply to Fabian Maurer from comment #13)
> Is this still relevant? I could only get teracopy 3.26, but this starts up
> fine.

Yes, it's still relevant. I'm getting a crash message upon startup. I'll attach
the bug report log soon.

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #15 from Tobias (:Tobbi) Markus  ---
Created attachment 61634
  --> https://bugs.winehq.org/attachment.cgi?id=61634
Log

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #16 from Fabian Maurer  ---
Can you add a full wine log? And an updated glxinfo would be good, I guess.
I assume your OpenGL driver is simply too old for Direct3D11, Apple is known
for that.

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #17 from Tobias (:Tobbi) Markus  ---
Created attachment 61635
  --> https://bugs.winehq.org/attachment.cgi?id=61635
new glxinfo output

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #18 from Tobias (:Tobbi) Markus  ---
The WINEDEBUG=+all ZIP is too big to be attached here. You can get it from
tobbi.bplaced.net/krams/winedebug_all_teracopy.txt.zip

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #19 from Fabian Maurer  ---
Thanks, but I didn't mean a WINEDEBUG+all log, only everything that wine prints
to the terminal.

In your glxinfo log I only see OpenGL 2.1, what is very low. Pretty sure it
can't work like that. Though your GPU (Radeon HD 6750M) can do up to OpenGL
4.1.

What version of wine and Mac OS X are you using?

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #20 from Tobias (:Tobbi) Markus  ---
This is what wine prints to the terminal:
https://pastebin.com/vqrcTKiD

I'm using wine version 3.10 on Mac OS X 10.13.5

[Bug 42174] TeraCopy 3.0b2 crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=42174

--- Comment #21 from Fabian Maurer  ---
Well there are some issues, but I don't know how relevant they are. Sorry,
probably can't help here.

[Bug 42174] TeraCopy 3.0b2 crashes on startup

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=42174

joaopa  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #22 from joaopa  ---
Created attachment 71575
  --> https://bugs.winehq.org/attachment.cgi?id=71575
screenshot showing software starts.

Original reported version is not available in the site anymore.
Here is a direct backup link:
https://web.archive.org/web/20161004002914/http://s3.amazonaws.com/codesecto...

Can an administrator put the link at URL place?

And good news. The software does not crash. After, I can not say it is useful
since everything is in chinese...

Can an administrator close this bug as FIXED?

[Bug 42174] TeraCopy 3.0b2 crashes on startup

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=42174

joaopa  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #71575|0                           |1
        is obsolete|                            |

--- Comment #23 from joaopa  ---
Created attachment 71577
  --> https://bugs.winehq.org/attachment.cgi?id=71577
screenshot showing software does not crash anymore

My bad. The last comment was for another bug.
download link
https://web.archive.org/web/20161004002914if_/http://s3.amazonaws.com/codese...

Can an administrator put the link at URL place?

Fortunately, the bug is really fixed with wine-7.0-rc5.
Can an administrator close this bug as FIXED?

[Bug 42174] TeraCopy 3.0b2 crashes on startup

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=42174

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|http://www.codesector.com/d |https://web.archive.org/web
                   |ownloads                    |/20161004002914/http://s3.a
                   |                            |mazonaws.com/codesector-us/
                   |                            |teracopy3b2.exe
             Status|NEW                         |RESOLVED
      Fixed by SHA1|                            |62651d65f4f8e4dc6e1f4fb5d58
                   |                            |9526613d419aa
         Resolution|---                         |FIXED
                 CC|                            |[e-mail]

--- Comment #24 from Anastasius Focht  ---
Hello joaopa,

---- quote ---
Can an administrator put the link at URL place?
---- quote ---

sure.

https://web.archive.org/web/20161004002914/http://s3.amazonaws.com/codesecto...

https://www.virustotal.com/gui/file/d1ea7a069af09ecaf0018c00eaf65c27c14c201a...

$ sha1sum teracopy3b2.exe 
1caae4ecba9e08d7b11c0110e182dc6bb2a8b222  teracopy3b2.exe

$ du -sh teracopy3b2.exe 
4.0M    teracopy3b2.exe

I could reproduce the original crash with Wine 2.0-rc4 on moderately recent
Fedora and Intel GPU/drivers:

--- snip ---
fixme:dxgi:DXGID3D10CreateDevice Ignoring flags 0x20.
fixme:dxgi:dxgi_check_feature_level_support Ignoring adapter type.
fixme:winediag:dxgi_check_feature_level_support None of the requested D3D
feature levels is supported on this GPU with the current shader backend.
wine: Unhandled page fault on read access to 0x00000000 at address
0xc4036467:0x006036e3 (thread 0054), starting debugger...
--- snip ---

My first thought was this is just another instance of bug 38648 ("Multiple
games and applications need support for Mesa OpenGL >= 3.2 core profiles,
Shader Model 4, GLSL 1.50 (Microsoft Office 2013 installer, .NET/XNA games)").

Turns out it was fixed by commit
https://source.winehq.org/git/wine.git/commitdiff/62651d65f4f8e4dc6e1f4fb5d5...
("wined3d: Raise the default max_gl_version for specific cases."), part of Wine
3.0-rc1 release.

Thanks Henri

$ wine --version
wine-2.22-268-g62651d65f4f

Also referenced in bug 37255 ("Proteus 8 Access violation in module
'VGDVC.DLL'").

BTW I can still reproduce a crash when adding files in the UI with Wine
7.0-rc5. But that's a different problem.

Regards

[Bug 42174] TeraCopy 3.0b2 crashes on startup

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=42174

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #25 from Alexandre Julliard  ---
Closing bugs fixed in 7.0-rc6.