[Bug 56761] New: So when I install Blizzard.net setup exe its crashes and gives me the backtrace log

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

Bug ID: 56761
           Summary: So when I install Blizzard.net setup exe its crashes
                    and gives me the backtrace log
           Product: Wine
           Version: 6.0.3
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 76555
  --> https://bugs.winehq.org/attachment.cgi?id=76555
the log of the error

i launch battlenet exe setup then the window becomes unusable then i get the
backtrace log

[Bug 56761] So when I install Blizzard.net setup exe its crashes and gives me the backtrace log

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

joaopa  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from joaopa  ---
You are using wine-6.0.1. There is no interest to use such an old version.
Upgrade to the latest one. Currently, it is wine-9.10

If the bug persists, please attach a full console output.
Otherwise, you can close this bug as INVALID.

[Bug 56761] So when I install Blizzard.net setup exe its crashes and gives me the backtrace log

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

--- Comment #2 from tito  ---
Created attachment 76558
  --> https://bugs.winehq.org/attachment.cgi?id=76558
command line error with Wine --version 9.0

[Bug 56761] So when I install Blizzard.net setup exe its crashes and gives me the backtrace log

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|critical                    |normal

[Bug 56761] So when I install Blizzard.net setup exe its crashes and gives me the backtrace log

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

--- Comment #3 from Austin English  ---
(In reply to tito from comment #2)
> Created attachment 76558 [details]
> command line error with Wine --version 9.0

Is that a clean WINEPREFIX?

[Bug 56761] Blizzard.net setup crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|So when I install           |Blizzard.net setup crashes
                   |Blizzard.net setup exe its  |
                   |crashes and gives me the    |
                   |backtrace log               |

--- Comment #4 from Ken Sharp  ---
What URL did you download this from?

[Bug 56761] Blizzard.net setup crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

--- Comment #5 from tito  ---
(In reply to Austin English from comment #3)
> (In reply to tito from comment #2)
> > Created attachment 76558 [details]
> > command line error with Wine --version 9.0
>
> Is that a clean WINEPREFIX?

um what do you mean clean? like a virus? im a little inexeperienced using the
command line

[Bug 56761] Blizzard.net setup crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

--- Comment #6 from tito  ---
(In reply to Ken Sharp from comment #4)
> What URL did you download this from?

i downloaded and installed wine like this from chatgpt :DDDD  and downloaded
and installed the exe from here : https://download.battle.net/en-us/desktop

:how do i install the latest version of wine?

ChatGPT

To install the latest version of Wine (Wine Is Not an Emulator) on your system,
follow these steps depending on your operating system. Below are instructions
for installing Wine on Ubuntu, Fedora, and macOS.
Ubuntu

Add the WineHQ repository:

sh

sudo dpkg --add-architecture i386
wget -nc https://dl.winehq.org/wine-builds/winehq.key
sudo apt-key add winehq.key
sudo apt-add-repository 'deb https://dl.winehq.org/wine-builds/ubuntu/ focal
main'

Replace focal with your Ubuntu version (e.g., bionic for 18.04, hirsute for
21.04, etc.).

Update the package list:

sh

sudo apt update

Install Wine:

For the stable version:

sh

sudo apt install --install-recommends winehq-stable

For the development version:

sh

sudo apt install --install-recommends winehq-devel

For the staging version:

sh

sudo apt install --install-recommends winehq-staging

Verify the installation:

sh

wine --version

[Bug 56761] Blizzard.net setup crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

--- Comment #7 from Austin English  ---
(In reply to tito from comment #5)
> (In reply to Austin English from comment #3)
> > (In reply to tito from comment #2)
> > > Created attachment 76558 [details]
> > > command line error with Wine --version 9.0
> >
> > Is that a clean WINEPREFIX?
>
> um what do you mean clean? like a virus? im a little inexeperienced using
> the command line

No, 'clean' in this case would mean 'unused'. In other words, did you use the
same WINEPREFIX that you used when testing with wine-6.0.3?

Could you try:
$ mv ~/.wine ~/.wine.bak
# reinstall the application
$ wine setup.exe
$ cd "~/.wine/Program Files (x86)/Battle.net"
$ wine Battle.net.exe

And if that fails, attach the terminal output.

[Bug 56761] Blizzard.net setup crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

--- Comment #8 from tito  ---
Created attachment 76572
  --> https://bugs.winehq.org/attachment.cgi?id=76572
command line error following user 'Austin English' instructions in the replies

please check command line errors history alongside with this

[Bug 56761] Blizzard.net setup crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

--- Comment #9 from tito  ---
Created attachment 76573
  --> https://bugs.winehq.org/attachment.cgi?id=76573
terminal history: following user 'Austin English' instructions in the replies

[Bug 56761] Blizzard.net setup crashes

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=56761

Olivier F. R. Dierick  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #10 from Olivier F. R. Dierick  ---
Hello,

Battle.net is working for me with workarounds for bug 32342 and bug 55979.

Bug 32342 can be worked-around by installing a missing font with the command:
$ winetricks arial

Bug 32342 can also be worked-around by using wine-staging.

Bug 55979 can be worked-around by using wine-staging when setting the
environment variable STAGING_WRITECOPY to a non-null value:
$ env STAGING_WRITECOPY=1 wine Battle.net.exe

Regards.