[Bug 40946] New: Nexon Launcher (Mabinogi): Crashes on first run, while " updating launcher" box is showing

https://bugs.winehq.org/show_bug.cgi?id=40946

Bug ID: 40946
           Summary: Nexon Launcher (Mabinogi): Crashes on first run, while
                    "updating launcher" box is showing
           Product: Wine
           Version: 1.9.14
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 55081
  --> https://bugs.winehq.org/attachment.cgi?id=55081
two text files containing "details" output from crash handler

==Description of my system==

DISTRIB_CODENAME=trusty
DISTRIB_DESCRIPTION="Ubuntu 14.04.4 LTS"
(Packaged under "Lubuntu")

I am using a stock Dell Optiplex 330 with an extra SATA Hard Drive inside. I'm
using my on-board graphics card, and I have no idea how to check what kind of
card it is from within Linux. I have an old ASUS card laying around, or an old
AMD Radeon that I could try if that's really the issue.

==Description of Events==

Nexon launcher installs without visible issue. After installing Nexon
Launcher...

First start: 
"Updating Launcher" window appears after a short time; crashes with attached
details ("Backtrace.txt"). Launcher remains active in task-bar. Clicking
launcher in task-bar does nothing. Task manager shows multiple instances of
"C:/Program" running. Killed all instances of "C:/Program" in task manager.

Second start:
Login dialogue appears after a longer time. Entering valid log-in credentials
crashes the launcher with attached details ("Backtrace2.txt"). Invalid
credentials are rejected naturally. Launcher remains active in task-bar.
Clicking launcher in task-bar does nothing. Task manager shows multiple
instances of "C:/Program" running. Killed all instances of "C:/Program" in task
manager.

Third start:
Nothing happens. "C:/Program" appears in task-manager.

==My To-Do List==

Until further notice, my plan is to...

1. Restart the computer and try again.

2. Read and attempt to apply information from here: 
https://bugs.winehq.org/show_bug.cgi?id=22479

3. Take my best shot at the steps outlined here:
https://www.winehq.org/docs/winedev-guide/wine-debugger 
(hint: I don't know what an environment variable is, or how I set one)

4. Do whatever you guys tell me to do. Seriously. Just say the word. If beer
will help you solve this issue, I'll buy. If taking your dog out will give you
more time, I'll do that too. Laundry? Vacuum? Dishes? Pizza? You got it. Just
help me play Mabinogi without going back to, *gulp*, windows.

[Bug 40946] Nexon Launcher (Mabinogi): Crashes on first run, while " updating launcher" box is showing

https://bugs.winehq.org/show_bug.cgi?id=40946

--- Comment #1 from Zac  ---
OK, since no responses yet... until further notice, this will be where I post
updates on my slow progress.

-- Summary of https://bugs.winehq.org/show_bug.cgi?id=22479:

The problem only exists on launchers which have not been updated. Someone
thinks they fixed it here https://bugs.winehq.org/show_bug.cgi?id=36830

-- Summary 2:

The problem is with the way that Nexon wrote the code for their launcher. The
sockets are managed in a bad way (or something... quote: "blah blah API blah
launcher, blah blah windows").

Bruno posted a patch (which links to code that I have no idea what to do with),
and that solved the problem for Anastasius. Alexandre jumped in only to
complain, then Jacek fixed the problem in Git (which, I assume, means that he
applied Bruno's patch to the Wine Project code), then Alexandre closed the
ticket.

-- Updated To-Do List:

1. Hope that someone from Wine Project jumps in to help me investigate, since
last time Nexon Launcher had a problem very similar to this, it was fixed by
patching Wine to make it better emulate the functionality of Windows machines.

2. Learn how to apply patches to Wine

3. Study this stuff... 
https://www.winehq.org/docs/winedev-guide/wine-debugger

[Bug 40946] Nexon Launcher (Mabinogi): Crashes on first run, while " updating launcher" box is showing

https://bugs.winehq.org/show_bug.cgi?id=40946

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|0                           |1
             Status|UNCONFIRMED                 |NEW

--- Comment #2 from Bruno Jesus  ---
I can confirm the crash in wine 1.9.14-git, the backtrace is inside the
application so no easy hints.

File Info:
b09f8fdb228080a3c68da47b7c6c3f8ba53cc351 NexonLauncherSetup.exe 9.7Mb

[Bug 40946] Nexon Launcher (Mabinogi): Crashes on first run, while " updating launcher" box is showing

https://bugs.winehq.org/show_bug.cgi?id=40946

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #3 from [e-mail] ---
Installing the Launcher on 1.9.15 and 1.9.20 works, but with several bumps on
the way.

1) The Nexon installer installs vcrun2008 which requires msxml3, crashing on
the installation if not present. Installing msxml3 through winetricks before
running the installer works fine.

2) If you get "Unknown network error" when launching it's because python ssl
library is raising an exception because the CA certificates are empty
I found on one of the patches a command to add a dummy CA certificate so you
just need to run this command.
http://pastebin.com/C71Qgec2  (the command is too big to paste here directly)

3) Some of the crashes on nexon_client.exe happens on Win7 and above (i know
for sure that on WinXP and WinVista it works most of the time)

4) Any hiccup that you internet has crashes nexon_client.exe, but
nexon_runtime.exe continues to run just fine, so double clicking on the task
bar reopens nexon_client.exe

5) Even though that when running the Launcher for the first time it shows
several crash windows, the updater still works fine (separate processes for
nexon_client and nexon_updater)

Now i just need to figure it out how to pass the HackShield

[Bug 40946] Nexon Launcher (Mabinogi): Crashes on first run, while " updating launcher" box is showing

https://bugs.winehq.org/show_bug.cgi?id=40946

--- Comment #4 from [e-mail] ---
Also, on the Launcher folder there are several log files, they likely contains
more useful information. nexon_runtime_debug.log, nexon_updater_debug.log and
so on.

[Bug 40946] Nexon Launcher (Mabinogi): Crashes on first run, while "updating launcher" box is showing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=40946

joaopa  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #5 from joaopa  ---
Does the bug still occur with wine-7.0?

[Bug 40946] Nexon Launcher (Mabinogi): Crashes on first run, while "updating launcher" box is showing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=40946

--- Comment #6 from joaopa  ---
Here is an archived link
https://archive.org/details/nexon-launcher-setup

Can an administrator put the link at URL place?

Update works, but the launcher crashes at the end of the process of updating

02e8:err:sync:RtlpWaitForCriticalSection section 077DF864
"dlls/ntdll/threadpool.c: threadpool.cs" wait timed out in thread 02e8, blocked
by 02b4, retrying (60 sec)
Unhandled exception: page fault on write access to 0x00000004 in 32-bit code
(0x7bc5a533).
Register dump:
 CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b
 EIP:7bc5a533 ESP:08e2f910 EBP:08e2f938 EFLAGS:00010246(  R- --  I  Z- -P- )
 EAX:00000000 EBX:00000000 ECX:08e2f910 EDX:00000000
 ESI:077df864 EDI:077f2a90
Stack dump:
0x08e2f910:  077df864 00000658 08e2f968 7bc579c8
0x08e2f920:  071588c8 000002c7 08e2f978 077f2a90
0x08e2f930:  00000001 00000001 08e2f968 7bc5f04f
0x08e2f940:  071588c8 066a0690 08e2f970 077f2a90
0x08e2f950:  ffffffff 00000001 08e2f9a8 7bc5f415
0x08e2f960:  077f2a90 ffffffff 08e2f9a8 7bc5f4e0
Backtrace:
=>0 0x7bc5a533 list_remove+0x10(elem=<internal error>)
[Z:\usr\src\packages\BUILD\include\wine\list.h:100] in ntdll (0x08e2f938)
  1 0x7bc5a533 tp_object_cancel+0x33(object=<register EDI not accessible in
this frame>) [Z:\usr\src\packages\BUILD\dlls\ntdll\threadpool.c:2031] in ntdll
(0
x08e2f938)
  2 0x7bc5f04f TpWaitForWait+0x8f(wait=077F2A90, cancel_pending=0x1)
[Z:\usr\src\packages\BUILD\dlls\ntdll\threadpool.c:3167] in ntdll (0x08e2f968)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
  3 0x7bc5f4e0 RtlDeregisterWaitEx+0x110(handle=<internal error>,
event=<internal error>)
[Z:\usr\src\packages\BUILD\dlls\ntdll\threadpool.c:3305] in ntdll (
0x08e2f9a8)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
  4 0x7b07032a UnregisterWaitEx+0x25(handle=<internal error>, event=<internal
error>) [Z:\usr\src\packages\BUILD\dlls\kernelbase\sync.c:291] in kernelbase (0
x08e2f9d8)
  5 0x014e7c9e ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0xe7e42e() in nexon_client
(0x08e2fa0c)
  6 0x014e8fb0 ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0xe7f740() in nexon_client
(0x08e2fa1c)
  7 0x014e81f2 ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0xe7e982() in nexon_client
(0x08e2fa2c)
  8 0x023b836e ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x1d4eafe() in nexon_client
(0x08e2fa60)
  9 0x023b880b ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x1d4ef9b() in nexon_client
(0x08e2fa6c)
  10 0x017de224 ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x11749b4() in
nexon_client (0x08e2fa80)
  11 0x0183c946 ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x11d30d6() in
nexon_client (0x08e2fa90)
  12 0x0061c3a4
??0?$__vector_base@UCpuProfileDeoptFrame@v8@@V?$allocator@UCpuProfileDeoptFrame@v8@@@__1@std@@@__1@std@@IAE@XZ+0xce9d4()
in nexon_client (0x0
8e2fa9c)
  13 0x01699f50 ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x10306e0() in
nexon_client (0x08e2fab8)
  14 0x01699fee ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x103077e() in
nexon_client (0x08e2fadc)
  15 0x04ad497f
??0V8StackTraceId@v8_inspector@@QAE@IU?$pair@_J_J@__1@std@@@Z+0xc404ff() in
nexon_client (0x08e2fb14)
  16 0x006063b1
??0?$__vector_base@UCpuProfileDeoptFrame@v8@@V?$allocator@UCpuProfileDeoptFrame@v8@@@__1@std@@@__1@std@@IAE@XZ+0xb89e1()
in nexon_client (0x0
8e2fb48)
  17 0x00606e9b
??0?$__vector_base@UCpuProfileDeoptFrame@v8@@V?$allocator@UCpuProfileDeoptFrame@v8@@@__1@std@@@__1@std@@IAE@XZ+0xb94cb()
in nexon_client (0x0
8e2fb54)
  18 0x00608aa6
??0?$__vector_base@UCpuProfileDeoptFrame@v8@@V?$allocator@UCpuProfileDeoptFrame@v8@@@__1@std@@@__1@std@@IAE@XZ+0xbb0d6()
in nexon_client (0x0
8e2fba0)
  19 0x00f6945a ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x8ffbea() in nexon_client
(0x08e2fc08)
  20 0x00f6ad9f ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x90152f() in nexon_client
(0x08e2fc70)
  21 0x00f66423 ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x8fcbb3() in nexon_client
(0x08e2fccc)
  22 0x00b04177 ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x49a907() in nexon_client
(0x08e2fd0c)
  23 0x00b03d06 ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x49a496() in nexon_client
(0x08e2fd54)
  24 0x00b02e99 ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x499629() in nexon_client
(0x08e2fe64)
  25 0x00b0316f ??0?$MemorySpan@$$CBD@v8@@QAE@PBDI@Z+0x4998ff() in nexon_client
(0x08e2fe84)
  26 0x0055a61d
??0?$__vector_base@UCpuProfileDeoptFrame@v8@@V?$allocator@UCpuProfileDeoptFrame@v8@@@__1@std@@@__1@std@@IAE@XZ+0xcc4d()
in nexon_client (0x08
e2ff3c)
  27 0x0055a261
??0?$__vector_base@UCpuProfileDeoptFrame@v8@@V?$allocator@UCpuProfileDeoptFrame@v8@@@__1@std@@@__1@std@@IAE@XZ+0xc891()
in nexon_client (0x08
e2ff58)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
0410:fixme:dbghelp_dwarf:compute_call_frame_cfa Too complex expression for
frame_CFA resolution (RULE_VAL_EXPRESSION)
  28 0x7b0745b7 start_fiber+0x97()
[Z:\usr\src\packages\BUILD\dlls\kernelbase\thread.c:898] in kernelbase
(0x08e2ffe8)
0x7bc5a533 tp_object_cancel+0x33
[Z:\usr\src\packages\BUILD\dlls\ntdll\threadpool.c:2031] in ntdll: movl       
%eax,0x4(%edx)
Unable to access file 'Z:\usr\src\packages\BUILD\dlls\ntdll\threadpool.c'
Modules:
Module  Address

[Bug 40946] Nexon Launcher (Mabinogi): Crashes on first run, while "updating launcher" box is showing

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=40946

Olivier F. R. Dierick  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                 CC|                            |[e-mail]
                URL|                            |https://archive.org/details
                   |                            |/nexon-launcher-setup

--- Comment #7 from Olivier F. R. Dierick  ---
(In reply to joaopa from comment #6)
> Here is an archived link
> https://archive.org/details/nexon-launcher-setup
>
> Can an administrator put the link at URL place?

Hello,

Done.

Regards.