[Bug 44944] New: Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

Bug ID: 44944
           Summary: Adobe Premiere Elements 14 fails to install: ERROR:
                    Third party payload installer pxengine5_08_13a.exe
                    failed with exit code: -1
           Product: Wine
           Version: 3.5
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 61050
  --> https://bugs.winehq.org/attachment.cgi?id=61050
Terminal output from main installer

Fresh 32-bit wineprefix, windows 7, winetricks msxml3 to work around bug#30239
.

Started the installer in trial mode and the installer failed during the install
operation. The error summary file contains the following text

-------------------------------------- Summary
--------------------------------------

- 0 fatal error(s), 1 error(s)

----------- Payload: Sonic 5.8.13.0 {6963547D-D36B-4A73-8B4A-23D5F71CA355}
-----------

ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit
code: -1

-------------------------------------------------------------------------------------

Running the pxengine5_08_13a.exe file separately starts its installation and
then fails ('Installation of Px Engine files failed') with no console output or
other error logs.

I've attached the console log from the Set-Up.exe file, in case that helps.

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

Robert Munteanu  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |https://helpx.adobe.com/pre
                   |                            |miere-elements/kb/premiere-
                   |                            |elements-downloads.html

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from Louis Lenders  ---
Created attachment 61056
  --> https://bugs.winehq.org/attachment.cgi?id=61056
patch to create dir catroot

Does the attached patch help?

(Or if you don`t want to compile wine, just create 
directory ~/.wine/drive_c/windows/system32/catroot manually with mkdir)

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

--- Comment #2 from Gijs Vermeulen  ---
Created attachment 61057
  --> https://bugs.winehq.org/attachment.cgi?id=61057
error summary

(In reply to Robert Munteanu from comment #0)

Next time please also mention that it needs winetricks corefonts and that you
need an Adobe account to test.

(In reply to Louis Lenders from comment #1)

That does make it run further. The Sonic payload doesn't fail anymore, but the
installation still fails.
Judging from the error summary it wants to set the folder icon but fails on
trying to do that.
I think a related FIXME is fixme:shell:SHGetSetFolderCustomSettings 0x1afecd4 C
0x2: stub. (Don't quote me on that though)
I attached the error summary and can provide more console output if necessary.

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
     Ever confirmed|0                           |1
             Status|UNCONFIRMED                 |NEW
           Keywords|                            |download

--- Comment #3 from Louis Lenders  ---
(In reply to Gijs Vermeulen from comment #2)
> Created attachment 61057 [details]
> error summary
>
> Next time please also mention that it needs winetricks corefonts and that
> you need an Adobe account to test.

Yes, sorry, was about to go to bed when i posted last comment, next time i`ll
be more careful
> I think a related FIXME is fixme:shell:SHGetSetFolderCustomSettings
> 0x1afecd4 C 0x2: stub. (Don't quote me on that though)

That seems to be correct, just returning S_OK makes the installer claim
succes,and it seems to be succussfully installed.

I guess this should be tracked by new bugreport. Bug
https://bugs.winehq.org/show_bug.cgi?id=32718 contains a sample how to use this
function. Maybe we can just get away with an improved stub

sha1sum ~/Downloads/PremiereElements_14_LS29_win32.exe 
57cdfa1aed3078da5e468eb2380c5c83934dddfd 
/home/louis/Downloads/PremiereElements_14_LS29_win32.exe

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

tokktokk  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

--- Comment #4 from Robert Munteanu  ---
(In reply to Louis Lenders from comment #1)
> Created attachment 61056 [details]
> patch to create dir catroot
>
> Does the attached patch help?
>
> (Or if you don`t want to compile wine, just create 
> directory ~/.wine/drive_c/windows/system32/catroot manually with mkdir)

I manually created the directory and installation seems to advance, so that
helps, thank you!

The installation fails for me as described in comment#2, so I'll file a new bug
report and link it here.

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

--- Comment #5 from Robert Munteanu  ---
(In reply to Gijs Vermeulen from comment #2)
> Created attachment 61057 [details]
> error summary
>
> (In reply to Robert Munteanu from comment #0)
>
> Next time please also mention that it needs winetricks corefonts and that
> you need an Adobe account to test.

Mentioned on new bug #44959. corefonts was not needed for me ( possibly because
I already have the MS fonts installed ).

(In reply to Louis Lenders from comment #3)
> (In reply to Gijs Vermeulen from comment #2)
> > Created attachment 61057 [details]
> > error summary
> >
> > Next time please also mention that it needs winetricks corefonts and that
> > you need an Adobe account to test.
>
> Yes, sorry, was about to go to bed when i posted last comment, next time
> i`ll be more careful
> > I think a related FIXME is fixme:shell:SHGetSetFolderCustomSettings
> > 0x1afecd4 C 0x2: stub. (Don't quote me on that though)
>
> That seems to be correct, just returning S_OK makes the installer claim
> succes,and it seems to be succussfully installed.
>
> I guess this should be tracked by new bugreport. Bug
> https://bugs.winehq.org/show_bug.cgi?id=32718 contains a sample how to use
> this function. Maybe we can just get away with an improved stub
>
> sha1sum ~/Downloads/PremiereElements_14_LS29_win32.exe 
> 57cdfa1aed3078da5e468eb2380c5c83934dddfd 
> /home/louis/Downloads/PremiereElements_14_LS29_win32.exe

Filed bug #44959 for the second error.

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

--- Comment #6 from Louis Lenders  ---
For completenesss of this bug:apparantly things go wrong here:

0076:Call KERNEL32.CopyFileA(0033f410
"C:\users\louis\Temp\PX9518.tmp\cdralx86.cat",0033f514
"C:\windows\system32\catroot\cdralx86.cat",00000000) re
t=0040353c
0040:Ret  KERNEL32.Sleep() retval=00000000 ret=00427a67
0040:Call KERNEL32.Sleep(0000000a) ret=00427a67
0076:Ret  KERNEL32.CopyFileA() retval=00000000 ret=0040353c
0076:Call KERNEL32.GetLastError() ret=00402f0e
0076:Ret  KERNEL32.GetLastError() retval=00000003 ret=00402f0e
0076:Call KERNEL32.ExitProcess(ffffffff) ret=004063ed

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |FIXED
             Status|NEW                         |RESOLVED
      Fixed by SHA1|                            |c06d362b68e19ff0db50e484467
                   |                            |ba40e48148e82

--- Comment #7 from Louis Lenders  ---
this was fixed by c06d362b68e19ff0db50e484467ba40e48148e82

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #8 from Alexandre Julliard  ---
Closing bugs fixed in 3.6.

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #9 from Louis Lenders  ---
*** Bug 43419 has been marked as a duplicate of this bug. ***

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

Michael Stefaniuc  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
   Target Milestone|---                         |3.0.x

[Bug 44944] Adobe Premiere Elements 14 fails to install: ERROR: Third party payload installer pxengine5_08_13a.exe failed with exit code: -1

https://bugs.winehq.org/show_bug.cgi?id=44944

Michael Stefaniuc  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
   Target Milestone|3.0.x                       |---

--- Comment #10 from Michael Stefaniuc  ---
Removing the 3.0.x milestone from bugs included in 3.0.2.