[Bug 24679] New: SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

Summary: SketchUp cannot produce correct png/jpg/bmp files
           Product: Wine
           Version: 1.3.3
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

When you click in SketchUp in the menu to file - export 2d graphic, it does not
export valid graphics. The resulting images have the correct dimensions, but
they are either completely transparent (png, tif) or black (jpg, bmp). 
For example a png file looks like that (cat test.png):
�PNG�k\ � �� �5� p �� �C � IEND�B`�
As far as I can see, it has a header and 5 chunks, that means it contains pixel
data (the bmp image has 1.5MB), but it shouldn't be empty.

The png export problem of the Mozart program
(http://bugs.winehq.org/show_bug.cgi?id=20694) seemed first to be similar, but
I tried to enable native GDIplus and it does not help.

In a SketchUp forum I once read about an export problem which was solved by
disabling hardware acceleration, but that is not possible in Wine because
SketchUp does not run without hardware acceleration.

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

Paul Jimenez  changed:

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--- Comment #1 from Paul Jimenez  2010-12-22 19:08:34 CST ---
I've got sketchup 8 on ubuntu 10.10 and wine 1.2.1 and can confirm that
exporting to a 2d graphic gives the results explained here before.

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

Brad Templeton  changed:

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--- Comment #2 from Brad Templeton  2011-01-07 14:00:02 CST ---
I also confirm this.    Any work arounds?  I used a screen cap to get one
image, but that's kludgey, as is going to a windows machine to re-load the file
and convert it.   Any other linux programs that can load any of the 3d formats
and render them?

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

Yorik van Havre  changed:

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--- Comment #3 from Yorik van Havre  2011-03-31 22:23:42 CDT ---
It looks indeed like sketchup is unable to output images, being 2d images
exports, thumbnails images inside the sketchup file, or textures packed inside
google earth .kmz files. Note that the file output itself works ok, there is
always a file created, but with wrong or no image content.

As reported above, this seems to be the case for several image formats (jpg,
png, etc...)

If someone has any idea about that issue and what can be tried, i'd be happy to
investigate.

Cheers
Yorik

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #4 from [e-mail] 2011-04-01 04:49:10 CDT ---
I think I can remember that it worked very long time ago (sorry that I didn't
remember it earlier), it was before Intel introduced the new Linux graphics
driver for their chipsets. So maybe it's a driver issue or a regression. I
don't have deeper experience with Wine or regression testing, I couldn't do it
myself.

I'll try to research which Wine/Ubuntu/driver versions.

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #5 from Yorik van Havre  2011-04-01 09:47:58 CDT ---
I use the nvidia driver, so this is probably not related...
I suspect some character/encoding issue that makes the image data wrong, but
need to investigate further.

Also there is this strange thing: when you build a model for google earth, you
typically take the textures from google streetview (integrated in sketchup).
When you are done, you export it to a .kmz file, that is the format read by
google earth. A kmz file is nothing else that a zip file containing a .dae
(collada) model and images used for textures. Normally, sketchup would crop and
remap the streetview images before storing them in the kmz file.

When exporting the kmz file from sketchup running with wine, the textures are
stored in the file, but uncropped and not remapped. So basically that whole
operation is not done...

Anyway, that might be the same cause. I'll try to see better what's wrong with
those image files...

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

Duncan Lithgow  changed:

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--- Comment #6 from Duncan Lithgow  2011-04-02 07:37:08 CDT ---
I can see this bug is linked to SketchUp 8 - but the version is not mentioned
in this bug. Could you please add the SkecthUp version to the description?

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #7 from Duncan Lithgow  2011-04-02 07:58:14 CDT ---
Same problem here with Wine 1.3.16 and SketchUp 8.0.4811 on Ubuntu 10.10

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #8 from Yorik van Havre  2011-04-02 10:00:56 CDT ---
Wine 1.3.15 + sketchup 8.0.4811...

Just found another piece of information, the .jpg, .png or .bmp images produced
are not invalid. They actually contain correct image data, they open fine in
any image editing application. They are just filled with black or transparent
pixels.

When exporting an image, the following message appears on the terminal:

err:wininet:HTTP_HttpOpenRequestW Unable to escape
string!(L"/3dwarehouse/activate-importexport/?cid=3cddfd6c-69f3-45b0-a4eb-4e792893bff4&ctyp=sm&cv=p8.0.4811&hl=en-GB&pdir=e&pext=png&pname=Portable
Network Graphics (*.png)&ptyp=png&suhl=en-US") (-2147467261)

(just replace the png part with other image formats, but it's the same message
everytime). Not sure what it means and if relevant... Would sketchup check for
something online each time it exports something? But that would prevent it from
working offline... Couldn't find any information about that on the net anyway.

I'll have a look if it solves if I use native wininet...

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #9 from [e-mail] 2011-04-02 11:31:24 CDT ---
(In reply to comment #6)
> Could you please add the SkecthUp version to the description?

Sorry that I didn't add it, it happens in all SketchUp versions from 6.4 to
8.0.4811

(In reply to comment #5)
> Same problem here with Wine 1.3.16 and SketchUp 8.0.4811 on Ubuntu 10.10
> When exporting the kmz file from sketchup running with wine, the textures
> are stored in the file, but uncropped and not remapped. So basically that
> whole operation is not done...

Interesting. Can you try what happens when you right click on a face, and "make
texture unique"?
I'm quite familiar with SketchUp and I thought SketchUp would apply the "make
unique" for the remapping when exporting to Collada/kmz. The image export does
not work at all on both of my computers, while the "make unique" works on the
one with ATI graphics but not on the one with Intel chipset.

I found that the 2d export worked for many people back in 2008:
2008-02-24 SketchUp 6, Wine 0.9.56: print preview, jpg export
And see here on SketchUcation:
http://forums.sketchucation.com/viewtopic.php?f=180&t=9687#p74449

The first report that 2d export doesn't work:
2010-01-20 Wine 1.1.31
http://appdb.winehq.org/objectManager.php?sClass=version&iId=18506
Not sure, does D.J.In© imply that it works for him in Wine 1.1.18, but not in
newer versions?

I'm running SketchUp all the time with native wininet and I couldn't find any
reliable hint in the terminal. I suppose that SketchUp cannot create a 2d image
from the openGL data, thus the valid images with black pixels. This bug affects
also scene thumbnails. Try to create a photomatch scene, it will show a perfect
thumbnail of the 2d photo, while normal scene thumbnails show a black thumbnail
for the 3d space. I have direct contact to the SU developers, so there might be
the chance to ask them if we have a specific question.

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #10 from Yorik van Havre  2011-04-02 15:20:05 CDT ---
I just tried with native wininet, it removes the error message I posted
earlier, but doesn't change anything else to the problem. So that message was
obviously unrelated.

The "make unique" tool indeed works for me (using the nvidia proprietary
driver). Probably there is no opengl reading operation involved... At least
this allows to export to google earth, thanks for the tip.

you are probably right, the problem must be reading data from the opengl
window...

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #11 from Yorik van Havre  2011-04-05 15:46:10 CDT ---
Just to make sure this problem was really specific to sketchup, I just checked
with a windows version of blender under wine (blender is also capable of saving
a snapshot of its opengl window), but with blender everything works fine...

So this is probably specific to the way sketchup does it.

If you have easy access to the sketchup developers, it might be interesting to
see if any of them has an idea of something that can be tried on the wine
side...

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #12 from [e-mail] 2011-04-06 10:06:00 CDT ---
I found very similar issues reported for Vectorworks (not sure if it's
identical). I didn't find any tricks/fixes for Vectorworks in the whole
internet:
http://appdb.winehq.org/objectManager.php?sClass=version&iId=4861
Export as image file (tif, jpg etc) - only .bmp works.

http://appdb.winehq.org/objectManager.php?sClass=version&iId=6545
Exporting in picture format (e.g. bmp, tiff) - although on a different machine
this does appear to work.

Image export from Google Earth (5.1) in Wine works fine. I tested it, because
it uses Intrinsic Alchemy v3.2 Beta-1002 (same 3d engine like SketchUp 7.1)

The situation is still very unclear whether the problem is related to the 3d
engine, or to Wine or in the graphic drivers (since there's no specific error
in the log).

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #13 from [e-mail] 2011-04-20 08:50:56 CDT ---
Created an attachment (id=34238)
 --> (http://bugs.winehq.org/attachment.cgi?id=34238)
WINEDEBUG=+wgl wine sketchup &> log

It seems SketchUp requires a special PixelFormat for software rendering.

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

Ken Sharp  changed:

What    |Removed                     |Added
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           Keywords|                            |download
             Status|UNCONFIRMED                 |NEW
                URL|                            |http://dl.google.com/sketch
                   |                            |up/GoogleSketchUpWEN.exe
     Ever Confirmed|0                           |1

--- Comment #14 from Ken Sharp  2011-04-20 13:35:38 CDT ---
Confirmed above

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

Vitaliy Margolen  changed:

What    |Removed                     |Added
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          Component|-unknown                    |opengl

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

--- Comment #15 from [e-mail] 2012-05-17 08:35:25 CDT ---
This seems to be fixed with the DIB engine's new OpenGL support in Wine 1.5.4.

SketchUp can now successfully export to png and jpg (neither black nor
transparent anymore) and all depending features work (file/scene/component
thumbnails, print preview and sketchy styles).

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

Austin English  changed:

What    |Removed                     |Added
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             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #16 from Austin English  2012-05-17 15:52:35 CDT ---
(In reply to comment #15)
> This seems to be fixed with the DIB engine's new OpenGL support in Wine 1.5.4.
>
> SketchUp can now successfully export to png and jpg (neither black nor
> transparent anymore) and all depending features work (file/scene/component
> thumbnails, print preview and sketchy styles).

Fixed.

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

Alexandre Julliard  changed:

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             Status|RESOLVED                    |CLOSED

--- Comment #17 from Alexandre Julliard  2012-05-25 13:40:55 CDT ---
Closing bugs fixed in 1.5.5.

[Bug 24679] SketchUp cannot produce correct png/jpg/bmp files

http://bugs.winehq.org/show_bug.cgi?id=24679

[e-mail] changed:

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--- Comment #18 from [e-mail] 2013-01-22 07:59:12 CST ---
An additional note for anyone still struggling with this problem. On Fedora 17,
I had to install libOSMesa in order to enable off-screen rendering. But it
appears that a function (glAccum) is missing from Mesa 8 (the version on F17)
which means that off-screen rendering still does not work. I've not yet been
able to test this on F18 which includes Mesa 9.

[Bug 24679] Google SketchUp 8 cannot produce correct png/jpg/bmp files

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=24679

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
                URL|http://dl.google.com/sketch |https://web.archive.org/web
                   |up/GoogleSketchUpWEN.exe    |/20190807235315/http://dl.t
                   |                            |rimble.com/sketchup/GoogleS
                   |                            |ketchUpProWEN.exe
      Fixed by SHA1|                            |ba7db0998ccaafc2c5b0939110a
                   |                            |570688a01106d
            Summary|SketchUp cannot produce     |Google SketchUp 8 cannot
                   |correct png/jpg/bmp files   |produce correct png/jpg/bmp
                   |                            |files