[Bug 16820] New: Application crashes on save. No save possible.

http://bugs.winehq.org/show_bug.cgi?id=16820

Summary: Application crashes on save. No save possible.
           Product: Wine
           Version: 1.1.10
          Platform: PC
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P1
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=18518)
 --> (http://bugs.winehq.org/attachment.cgi?id=18518)
log from terminal

Hi All!

I'm on Ubuntu 8.41 /  Wine version wine-1.1.10 installed via packages from Wind
HQ.
All updates available are installed.

VCarvePro v4.6 Trial from Vectric's  (http://www.vectric.com) download page
crashes on trying to Save any job. Same problem with fulli functional version
which I got minutes ago.

So far didnt find anything needed to be install from Winetricks more than
DirextX and all fonts.

Tried to follow advices mentioned on
http://www.vectric.com/forum/viewtopic.php?p=21832&sid=2a1297b593697dd09...
but didnt suceed so far ;-(

I need this working DEADLY, cose it's bussiness related problem and I cant run
my expencive equipment...

Regards,
Kirs

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

Dmitry Timoshkov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|critical                    |normal
           Priority|P1                          |P2
            Summary|Application crashes on save.|VCarvePro v4.6 Trial crashes
                   |No save possible.           |on save

--- Comment #1 from Dmitry Timoshkov   2009-01-06 04:07:24 ---
http://bugs.winehq.org/page.cgi?id=fields.html#bug_severity

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #2 from Kirs   2009-01-06 04:11:14 ---
Created an attachment (id=18519)
 --> (http://bugs.winehq.org/attachment.cgi?id=18519)
Another log

Another log added -  if it be of any help to realize what's up.

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

Vitaliy Margolen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #18519|application/octet-stream    |text/plain
          mime type|                            |

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

Vitaliy Margolen  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #18518|application/octet-stream    |text/plain
          mime type|                            |

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #3 from Kirs   2009-01-06 09:39:54 ---
Actually not only trial, but full version face same problem which dosn't make
me happy.

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #4 from Louis Lenders   2009-01-06 10:36:07 ---
Hi, i gave the app a try, but I can't reproduce the problem. I did just "Save"
and "save as" , but no crash here. Could you give exact steps to reproduce this
bug? Also, try upgrading to wine-1.12 first. RegaRDS

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #5 from Kirs   2009-01-06 11:25:38 ---
For me as simple as that:
I open any of sample files (supposed to be free to save even under trial) and
as soon as I press save - have that message or app simply closes without any
message.

Now under process to kill WINE and re-install it, but I dont expect this to
help, cose same problem I had on TWO different mashines. Both under 8.04+ WINE
1.1.10

I'll do respective upgrade and repost results.

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #6 from Kirs   2009-01-06 15:14:33 ---
(In reply to comment #4)
> Hi, i gave the app a try, but I can't reproduce the problem. I did just "Save"
> and "save as" , but no crash here. Could you give exact steps to reproduce this
> bug? Also, try upgrading to wine-1.12 first. RegaRDS

I finally understood WHY You can't reproduce the problem. It's becouse of my
poor Enlish I assume - sorry for that.

I can't SAVE A TOOLPATH, but still can save a job done (Vectric file). In
another words: I can't export g-code, i.e. from toolpath panel try to click
icon with floppy on it.

Once again - sorry for present misunderstanding caused by my bad English...
it's not my mother toungue.

regds,
Kirs

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
          Component|-unknown                    |comctl32
     Ever Confirmed|0                           |1

--- Comment #7 from Louis Lenders   2009-01-06 15:54:53 ---
(In reply to comment #6)
> (In reply to comment #4)
> > Hi, i gave the app a try, but I can't reproduce the problem. I did just "Save"
> > and "save as" , but no crash here. Could you give exact steps to reproduce this
> > bug? Also, try upgrading to wine-1.12 first. RegaRDS
>
> I finally understood WHY You can't reproduce the problem. It's becouse of my
> poor Enlish I assume - sorry for that.
>
> I can't SAVE A TOOLPATH, but still can save a job done (Vectric file). In
> another words: I can't export g-code, i.e. from toolpath panel try to click
> icon with floppy on it.
>
> Once again - sorry for present misunderstanding caused by my bad English...
> it's not my mother toungue.
>
> regds,
> Kirs

Yeah, i can see the bug now. It crashes for me too. Probably a bug in comctl32,
as using native comctl32 fixes the problem for me.

So, until someone fixes this bug, you can probably work around the bug by
doing:

'wget http://kegel.com/wine/winetricks && sh winetricks cc580'

and then run the app

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #8 from Kirs   2009-01-07 09:23:55 ---
(In reply to comment #7)
> (In reply to comment #6)
> > (In reply to comment #4)
> > > Hi, i gave the app a try, but I can't reproduce the problem. I did just "Save"
> > > and "save as" , but no crash here. Could you give exact steps to reproduce this
> > > bug? Also, try upgrading to wine-1.12 first. RegaRDS
> >
> > I finally understood WHY You can't reproduce the problem. It's becouse of my
> > poor Enlish I assume - sorry for that.
> >
> > I can't SAVE A TOOLPATH, but still can save a job done (Vectric file). In
> > another words: I can't export g-code, i.e. from toolpath panel try to click
> > icon with floppy on it.
> >
> > Once again - sorry for present misunderstanding caused by my bad English...
> > it's not my mother toungue.
> >
> > regds,
> > Kirs
>
> Yeah, i can see the bug now. It crashes for me too. Probably a bug in comctl32,
> as using native comctl32 fixes the problem for me.
>
> So, until someone fixes this bug, you can probably work around the bug by
> doing:
>
> 'wget http://kegel.com/wine/winetricks && sh winetricks cc580'
>
> and then run the app

EXCELLENT!

It worked for me as well! (on another mashine) 'cose on my own I can't
reinstall wine properly (I assume where some leftowers remain) which causes
hell of strange behaviours of software. 
So in short words - if software enviroment is sound - Your solution WORKS RELL!

THKS once again!

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

Mikolaj Zalewski  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #9 from Mikolaj Zalewski   2009-01-10 10:23:35 ---
Could you provide a WINEDEBUG=+message log when the application crashes (i.e.
when not using winetricks)

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #10 from Louis Lenders   2009-01-10 10:52:01 ---
Created an attachment (id=18619)
 --> (http://bugs.winehq.org/attachment.cgi?id=18619)
+message,+msgbox  trace

(In reply to comment #9)
> Could you provide a WINEDEBUG=+message log when the application crashes (i.e.
> when not using winetricks)

Here is the trace, also enabled +msgbox so you can search the log where the
fatal MessageBox occurs.

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #11 from Mikolaj Zalewski   2009-02-01 12:42:25 ---
Thanks for the log. It's hard to say what caused the crash. It seems it happens
in WM_COMMAND handler - the handler creates a dialog and, after the
WM_WINDOWSPOSCHANGING returns, crashes on NULL pointer dereference. The dialog
contains a listview and a tooltip, so these would be a natural suspect.

Does this program display a dialog under Windows/Wine with native comctl32? Is
this a Save As standard dialog or a custom dialog? Could someone attach a
screenshot of this dialog?

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #12 from Kirs   2009-02-02 02:27:22 ---
Created an attachment (id=19204)
 --> (http://bugs.winehq.org/attachment.cgi?id=19204)
Screenshots of Save toolpath dialog

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #13 from [e-mail]  2010-04-04 00:21:34 ---
Louis, and others who can help,

Sorry to dig this old thread back up. Using instructions provided above Kris
and I were each able to get our Vectric CNC products (Vcarve-pro and Aspire,
respectively) up and running under Wine about a year ago.
   Recently Vectric provided an update that installed a newer version of the MS
C++ (vcredist_x86.exe) Between changes to wine and updates to the program this
problem has resurfaced. Unfortunately having winetricks install the cc580 parts
is not fixing it for me.

This is what I have done so far:

1) Install Ubuntu v9.10 (I chose the studio Ubuntu version)
2) Install Wine:
   Add the WineHQ Software source to your system:
     sudo add-apt-repository ppa:ubuntu-wine/ppa
   Be sure to get the latest versions:
     sudo apt-get update
   Install Wine package (I used  1.1.41-0ubuntu1):
     sudo apt-get install wine

3) Grab a copy of the WineTricks script
     wget http://www.kegel.com/wine/winetricks
   Install a few windows tools with winetricks:
     sh winetricks allfonts

4) Install Aspire v2.0 from Cd with the following wine command:
   wine AspireSetup.exe
      (Take all of the default Options)
      (Install the C++ files as prompted)
      (uncheck the "Run Aspire" and "Show Readme" options then click Finish)
5) Start Aspire from the "System bar/Wine/Programs/Aspire..." menu
      (entered registered Name and License info)
      (failure can be reproduce in trial version as well as full)
   You may need to restart the program after entering the License info.

At this point I had a running Aspire system that seems to do everything except
save the g-code. I backed up the ~/.wine dir as a checkpoint.

I looked up this thread and tried to run "sh winetricks cc580" which appeared
to install with out any problems. After installing the cc580 parts with
winetricks, the Aspire program will not start. it fails with the errors:

fixme:actctx:parse_depend_manifests Could not find dependent assembly
L"Microsoft.Windows.Common-Controls" (6.0.0.0)
err:module:import_dll Library vcomp.dll (which is needed by
L"Z:\home\robm\.wine\drive_c\Program Files\Aspire
V2.0\Exec\Aspire.exe") not found
err:module:LdrInitializeThunk Main exe initialization for
L"Z:\home\robm\.wine\drive_c\Program Files\Aspire V2.0\Exec\Aspire.exe"
failed, status c0000135

6) I removed ~/.wine dir and restored the checkpoint.

7) I copied the upgrade files to: ~/.wine/drive_c/Program Files/Aspire V2.0
8) cd ~/.wine/drive_c/Program Files/Aspire V2.0
9) Install the 1st Patch
      wine AspireV2015_to_V2503_Upgrade.exe
          ( take all of the defaults including installing the MS files )
          ( Wait for "Patch Successful" message then click Finish )
10) Run Aspire (from the menu, same as in step 6, no change).
11) Install the 2nd Patch
      wine AspireV2503_to_V2504_Upgrade.exe
          ( take all of the defaults including installing the MS files )
          ( Wait for "Patch Successful" message then click Finish )
12) Run Aspire (no change).
13) reran from the commandline
      cd .wine/drive_c/Program\ Files/Aspire\ V2.0/
      wine ./Exec/Aspire.exe
    Same failure, saved Standard Error messages to STD.err.out
14) looked up some debugging info from the wiki and turned on debugging:
      export WINEDEBUG=+relay
      wine ./Exec/Aspire.exe
    Reproduced the failure and saved the stderr to WINEDEBUG.err.out.

I'm not sure how to proceed from here any help would be appreciated. I will
attach both files below.

Thank you for any support or assistance you can provide!
Regards,
BoorT

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #14 from [e-mail]  2010-04-04 00:22:39 ---
Created an attachment (id=27190)
 --> (http://bugs.winehq.org/attachment.cgi?id=27190)
std err from std wine command

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #15 from Boort   2010-04-04 00:34:05 ---
   I was not able to attach the WINEDEBUG.err.out due to size limitations. The
gzipped files is ~5MB. Please let me know of another way to provide this data
if you fee it will be useful.

BoorT

(In reply to comment #13)
> Reproduced the failure and saved the stderr to WINEDEBUG.err.out.
>
> I'm not sure how to proceed from here any help would be appreciated. I will
> attach both files below.
>
> Thank you for any support or assistance you can provide!
> Regards,
> BoorT

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #16 from Nikolay Sivov   2010-06-07 16:59:12 ---
I can't reproduce this problem running VCarve Pro Trial 5.504 and
wine-1.2-rc2-197-ge1fd439. It produces output text file (some curves point data
in text format I guess).

So retest this please. Preferably to retest with original 4.6 version to be
sure it works.

P.S. I found that reverting 5d708246d79e540f40c914f1bac80e70a4d0fee7 will crash
it just after pressing floppy button.

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

--- Comment #17 from Boort   2010-06-08 00:49:16 ---
Nikolay,

I nolonger have a copy of the old VcarvePro v4.6 installer. I was able to
test with the current version as well as the full version of it's bigger
brother program Aspire.

To run my tests I removed my ~/.wine configuration dir, installed
wine-1.2-rc2 from the repository, ran "./winetricks corefonts tahoma liberation
fontfix" to get the needed fonts, (No other winetricks installs) and installed
and tested VCarvePro v5.5 Trial and Aspire v2.015. Both programs installed and
were able to save Gcode without error.

I then installed the AspireV2015_to_V2503_Upgrade.exe patch on the full
version of Aspire which also updates the MS Visual C++ 2005 SP1 runtime. The
Patch installer reported that it completed successfully. I then created Gcode
from the same project I created on the earlier version. This appears to be
working.

I then installed the AspireV2503_to_V2504_Upgrade.exe. This patch reported
that it installed correctly. I was then able to save and run my gcode.

In short all versions of Aspire and VcarvePro that I have access to appear
to pass my simple tests!

Thank you, and the rest of the Wine Team!
BoorT

(In reply to comment #16)
> I can't reproduce this problem running VCarve Pro Trial 5.504 and
> wine-1.2-rc2-197-ge1fd439. It produces output text file (some 
> curves point data in text format I guess).
>
> So retest this please. Preferably to retest with original 
> 4.6 version to be sure it works.
>
> P.S. I found that reverting 
> 5d708246d79e540f40c914f1bac80e70a4d0fee7 will crash it just after
> pressing floppy button.

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

Nikolay Sivov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #18 from Nikolay Sivov   2010-06-08 03:27:50 ---
Ok, let's mark it fixed. If someone still has a version 4.6 please retest.

[Bug 16820] VCarvePro v4.6 Trial crashes on save

http://bugs.winehq.org/show_bug.cgi?id=16820

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #19 from Alexandre Julliard   2010-06-11 12:50:56 ---
Closing bugs fixed in 1.2-rc3.