[Bug 37522] New: Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

Bug ID: 37522
           Summary: Can't run My Invoices and Estimates Deluxe 10
           Product: Wine
           Version: 1.7.30
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 49942
  --> https://bugs.winehq.org/attachment.cgi?id=49942
I ran the debugger in POL and this is what comes out in the log file

After installing My Invoices and Estimates Deluxe 10, using Play on Linux and
Wine 1.7.30. I pointed the link to Meid.exe and it loads up to the account
selection page but won't do anything else. I need this program for Estimating.
I have an extencive database in the Windows Vista drive that is no longer
bootable and would like to be able to continue using this program under Ubuntu
14.04.

I am quite new to this OS. So a lot of the acronyms people use are foreign to
me. But I have some programming background and can useually work through things
with guidance.

Any help would be appritiated.

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

--- Comment #1 from Al, Adams  ---
Comment on attachment 49942
  --> https://bugs.winehq.org/attachment.cgi?id=49942
I ran the debugger in POL and this is what comes out in the log file

[11/08/14 23:37:19] - Running wine-1.7.30 MIED.exe (Working directory :
/home/office/.PlayOnLinux/wineprefix/MyEstimates/drive_c/Program
Files/MySoftware/MyInvoicesEstimates)
fixme:wincodecs:JpegDecoder_Frame_CopyPalette (0x14e3ac,0x14ea80): stub
fixme:wincodecs:JpegDecoder_Frame_CopyPalette (0x14e3ac,0x14eb90): stub
Error writing to error logThe requested feature is not implemented.
fixme:wincodecs:PngDecoder_Block_GetCount stub
fixme:gdiplus:GdipGetNearestColor (0x163b28, 0x32e2f0): Passing color
unmodified
fixme:gdiplus:GdipGetNearestColor (0x163c18, 0x32e2f0): Passing color
unmodified
fixme:gdiplus:GdipGetNearestColor (0x163c18, 0x32e330): Passing color
unmodified
fixme:gdiplus:GdipGetNearestColor (0x168f70, 0x32d5e0): Passing color
unmodified
fixme:gdiplus:GdipGetNearestColor (0x168f70, 0x32d5e0): Passing color
unmodified
fixme:wincodecs:JpegDecoder_Frame_CopyPalette (0x1729d4,0x16bc98): stub
fixme:wincodecs:JpegDecoder_Frame_CopyPalette (0x1e3934,0x173bd8): stub
fixme:wincodecs:JpegDecoder_Frame_CopyPalette (0x1e3934,0x173cc0): stub
fixme:wincodecs:JpegDecoder_Frame_CopyPalette (0x1e6854,0x1e6fa8): stub
fixme:gdiplus:GdipGetNearestColor (0x162da8, 0x32e3d0): Passing color
unmodified
fixme:gdiplus:GdipGetNearestColor (0x162da8, 0x32e3d0): Passing color
unmodified
fixme:gdiplus:GdipGetNearestColor (0x162da8, 0x32e410): Passing color
unmodified
fixme:gdiplus:GdipGetNearestColor (0x1eced8, 0x32e200): Passing color
unmodified
fixme:gdiplus:GdipGetNearestColor (0x1eced8, 0x32e200): Passing color
unmodified
fixme:gdiplus:GdipGetNearestColor (0x1eced8, 0x32e240): Passing color
unmodified
fixme:wincodecs:JpegDecoder_Frame_CopyPalette (0x214dbc,0x16d198): stub
fixme:wincodecs:JpegDecoder_Frame_CopyPalette (0x214dbc,0x16d298): stub

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
           Severity|critical                    |normal

--- Comment #2 from Anastasius Focht  ---
Hello folks,

PlayOnLinux is *not* supported here.
Install and run the app with recent plain Wine.

Attach terminal output.
Please double-check before attaching, your attachments don't contain any useful
information.
Since they are POL related they are not going to be considered anyway.

Regards

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

--- Comment #3 from Al, Adams  ---
(In reply to Anastasius Focht from comment #2)
> Hello folks,
>
> PlayOnLinux is *not* supported here.
> Install and run the app with recent plain Wine.
>
> Attach terminal output.
> Please double-check before attaching, your attachments don't contain any
> useful information.
> Since they are POL related they are not going to be considered anyway.
>
> Regards

I had already tried to install with Wine 1.7.30 and it goes to the blue screen
and never installs. That was why I tried it with POL. Any suggestions on how to
get it to install without POL?

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

--- Comment #4 from Anastasius Focht  ---
Hello Al,

--- quote ---
Any suggestions on how to get it to install without POL?
--- quote ---

Sure, but I would actually need to run/debug it on my own.
I didn't find any public downloads/backups so you need to provide logs.
Unfortunately that kind of "remote" diagnosis is rather cumbersome for me
(requires magnitudes more time instead of figuring out in some minutes).

By your telling there is a difference between Wine 1.7.30 (doesn't install) and
POL 1.7.30 (installs but doesn't run)?
The install problem has to come first then.

Regards

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

--- Comment #5 from Al, Adams  ---
Created attachment 49949
  --> https://bugs.winehq.org/attachment.cgi?id=49949
This was the output when I ran Winedbg

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

--- Comment #6 from Anastasius Focht  ---
Hello Al,

unfortunately that is not enough logging information - but it shows one thing:

You're using the same WINEPREFIX with multiple games and applications.
Don't do that unless you know the implications.
Bug reports resulting from a shared prefix are likely invalid.
Diagnosing other people's broken prefixes is wasted time.

Make yourself familiar with the concept of WINEPREFIX (isolation).
If you don't know what this means and how to use, visit WineHQ forums and get
help there.
Bugzilla is not meant for end user support.

Create a new log after you installed the app in an own, clean (new!) 32-bit
WINEPREFIX.

1) "cd" to app install folder.
2) make sure no processes are running from the prefix -> 'wineserver -k'
3) WINEDEBUG=+tid,+seh,+relay wine ./foo.exe >>log.txt 2>&1
   (replace 'foo.exe' with the actual executable name)
4) attach the file (compress if too large)

Regards

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |Abandoned?

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

[e-mail] changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|Abandoned?                  |
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #7 from Anastasius Focht  ---
Hello folks,

since OP didn't bother to respond further, resolving 'ABANDONED'.
Very likely invalid anyway.

Regards

[Bug 37522] Can't run My Invoices and Estimates Deluxe 10

https://bugs.winehq.org/show_bug.cgi?id=37522

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #8 from Austin English  ---
Closing.