[Bug 37559] New: Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

Bug ID: 37559
           Summary: Skype cannot access audio devices
           Product: Wine
           Version: 1.7.31
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: Red Hat

In console thousands of messages like these ones can be seen:

fixme:avrt:AvSetMmThreadCharacteristicsW (L"Audio",0xfcee94c): stub
fixme:avrt:AvSetMmThreadPriority (0x12345678)->(0) stub
fixme:avrt:AvRevertMmThreadCharacteristics (0x12345678): stub

P.S. Make sure you deleted login.cab before trying to debug this issue (proper
HTML support is not yet there, see bug 28457).

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

--- Comment #1 from Artem S. Tashkinov  ---
Skype version: 6.21.32.104

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

Guillaume Charifi  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from Guillaume Charifi  ---
*** Bug 37558 has been marked as a duplicate of this bug. ***

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

--- Comment #3 from Artem S. Tashkinov  ---
Settings Windows version to 8.1 fixes the problem.

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

--- Comment #4 from Guillaume Charifi  ---
(You can also start it with /legacylogin if you don't want to delete Login.cab)

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

Artem S. Tashkinov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

Artem S. Tashkinov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |http://download.skype.com/a
                   |                            |22041668cd904272aeed6da1d43
                   |                            |a7a0/SkypeSetup.msi

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

Geoffrey De Belie  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #5 from Geoffrey De Belie  ---
(In reply to Artem S. Tashkinov from comment #3)
> Settings Windows version to 8.1 fixes the problem.

Yes, partially. To fix it fully when using PulseAudio, you need to add
alias wine='PULSE_LATENCY_MSEC=60 wine'
to your ~/.bashrc file.

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

--- Comment #6 from Artem S. Tashkinov  ---
Created attachment 50379
  --> https://bugs.winehq.org/attachment.cgi?id=50379
Backtrace

Skype 7.0.0.102 crashes trying to play audio in Wine 1.7.33 when Windows
version is set to Windows 7/8.1.

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

[e-mail] changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #7 from [e-mail] ---
(In reply to Artem S. Tashkinov from comment #6)
> Created attachment 50379 [details]
> Backtrace
>
> Skype 7.0.0.102 crashes trying to play audio in Wine 1.7.33 when Windows
> version is set to Windows 7/8.1.

The download is dead. Is this an issue still? And what version of skype?

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

--- Comment #8 from Geoffrey De Belie  ---
(In reply to super_man from comment #7)
> (In reply to Artem S. Tashkinov from comment #6)
> > Created attachment 50379 [details]
> > Backtrace
> >
> > Skype 7.0.0.102 crashes trying to play audio in Wine 1.7.33 when Windows
> > version is set to Windows 7/8.1.
>
> The download is dead. Is this an issue still? And what version of skype?

For Skype 6.21, the download link is here:
http://hugsmile.eu/file/wine/skype6/SkypeSetup.msi

==  This was tested using Windows XP (default) Wine mode. ==

The issue is still present on Wine 1.7.55 staging. Skype succesfully installs,
but then you need to start Skype using the /legacylogin switch:

WINEPREFIX=~/.wineskype-offline WINEARCH=win32 wine msiexec /i SkypeSetup.msi
cd "~/.wineskype-offline/drive_c/Program Files/Skype/Phone"
WINEPREFIX=~/.wineskype-offline WINEARCH=win32 wine Skype.exe /legacylogin

It seems as long as there are no unread messages, Skype does not crash. So the
crash is probably not related to this specific bug.

After typing the legacylogin command and logging in, I got a few screens.

The first was "Setting up Skype". On this screen, I could not hear any sound or
see any video. Screenshot is attached (Dutch).

The second screen, after clicking away the intro screens, was the normal Skype
window. I clicked on the Sound Test Service and it said "Problem with playing
device". Screenshot is attached (Dutch).

Also, going to settings trying to play a sound also does not work.

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

--- Comment #9 from Geoffrey De Belie  ---
Created attachment 52822
  --> https://bugs.winehq.org/attachment.cgi?id=52822
Output of commands, see comment #8

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

--- Comment #10 from Geoffrey De Belie  ---
Created attachment 52823
  --> https://bugs.winehq.org/attachment.cgi?id=52823
Sound Test Service, see comment #8

[Bug 37559] Skype cannot access audio devices

https://bugs.winehq.org/show_bug.cgi?id=37559

--- Comment #11 from Geoffrey De Belie  ---
Created attachment 52824
  --> https://bugs.winehq.org/attachment.cgi?id=52824
Setting up Skype, see comment #8

[Bug 37559] Skype cannot access audio devices unless Windows version is set to 8/8.1

https://bugs.winehq.org/show_bug.cgi?id=37559

Artem S. Tashkinov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Skype cannot access audio   |Skype cannot access audio
                   |devices                     |devices unless Windows
                   |                            |version is set to 8/8.1

[Bug 37559] Skype cannot access audio devices unless Windows version is set to 8/8.1

https://bugs.winehq.org/show_bug.cgi?id=37559

Artem S. Tashkinov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |ABANDONED

--- Comment #12 from Artem S. Tashkinov  ---
This Skype release is abandoned and no longer works.

[Bug 37559] Skype cannot access audio devices unless Windows version is set to 8/8.1

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=37559

Austin English  changed:

What    |Removed                     |Added
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             Status|RESOLVED                    |CLOSED

--- Comment #13 from Austin English  ---
Closing.