[Bug 54642] New: Page fault on read access to 0x0000

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WineHQ Bugzilla

9 Mar 2023 9 Mar '23

3:09 a.m.

https://bugs.winehq.org/show_bug.cgi?id=54642

Bug ID: 54642 Summary: Page fault on read access to 0x0000 Product: Wine-staging Version: 8.3 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: santafejayyt@gmail.com CC: leslie_alistair@hotmail.com, z.figura12@gmail.com Distribution: ---

Created attachment 74172 --> https://bugs.winehq.org/attachment.cgi?id=74172 Wine debugger backtrace on game start

I'm attempting to run Konami's E-Amusement Cloud Sound Voltex Exceed Gear game, and the launcher and its components work fine, however when attempting to launch the game, the window opens, but the game does not start, and stays on a black screen. I have installed the required dependencies for the game via winetricks (DXVK / D3DX9, FAudio, & XACT).

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WineHQ Bugzilla

9 Mar 9 Mar

5:20 a.m.

New subject: [Bug 54642] Page fault on read access to 0x0000

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #1 from skyyc santafejayyt@gmail.com --- I have also tried running it in a clean wineprefix and installing the packaged DirectX 9.0c installer that comes with the game, and it yields the same result.

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WineHQ Bugzilla

5:31 a.m.

New subject: [Bug 54642] Page fault on read access to 0x0000

https://bugs.winehq.org/show_bug.cgi?id=54642

skyyc santafejayyt@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Distribution|--- |ArchLinux

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WineHQ Bugzilla

21 May 21 May

4:42 a.m.

New subject: [Bug 54642] Page fault on read access to 0x0000

https://bugs.winehq.org/show_bug.cgi?id=54642

skyyc santafejayyt@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Version|8.3 |8.8

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WineHQ Bugzilla

3:06 p.m.

New subject: [Bug 54642] Page fault on read access to 0x0000

https://bugs.winehq.org/show_bug.cgi?id=54642

joaopa jeremielapuree@yahoo.fr changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |jeremielapuree@yahoo.fr

--- Comment #2 from joaopa jeremielapuree@yahoo.fr --- Please do not use native dlls. Test again in a new fresh wineprefix without override dll. If the bug still occurs, attach a full console output.

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WineHQ Bugzilla

3:35 p.m.

New subject: [Bug 54642] Page fault on read access to 0x0000

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #3 from joaopa jeremielapuree@yahoo.fr --- Is it this game https://p.eagate.573.jp/game/eacsdvx/vi/download/index.html

Do we need a subscription to test?

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WineHQ Bugzilla

3:53 p.m.

New subject: [Bug 54642] Page fault on read access to 0x0000

https://bugs.winehq.org/show_bug.cgi?id=54642

Olivier F. R. Dierick o.dierick@piezo-forte.be changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |o.dierick@piezo-forte.be

--- Comment #4 from Olivier F. R. Dierick o.dierick@piezo-forte.be --- Hello,

Some Japanese games require a Japanese locale. Did you try to set the environment variable LC_ALL=ja_JP.UTF-8?

Regards.

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WineHQ Bugzilla

3:56 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

Olivier F. R. Dierick o.dierick@piezo-forte.be changed:

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WineHQ Bugzilla

3:57 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #5 from Olivier F. R. Dierick o.dierick@piezo-forte.be --- Hello,

Also, you selected wine-staging, but the backtrace doesn't show the actual wine version whick leads me to thing that you used a custom wine. Does the issue occur with upstream wine?

Regards.

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WineHQ Bugzilla

7:26 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #6 from skyyc santafejayyt@gmail.com --- Actually, I found the issue was in the settings for the game, the sound config was trying to use WASAPI, but there’s an option for DirectSound, using that the game works perfectly.

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WineHQ Bugzilla

7:27 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #7 from skyyc santafejayyt@gmail.com --- (In reply to joaopa from comment #3)

...

Is it this game https://p.eagate.573.jp/game/eacsdvx/vi/download/index.html

Do we need a subscription to test?

There’s a demo available for free, but yes it’s that game.

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WineHQ Bugzilla

8:52 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #8 from joaopa jeremielapuree@yahoo.fr --- Does the problem occur with demo? If yes, can you give the link of the demo?

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WineHQ Bugzilla

8:54 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #9 from joaopa jeremielapuree@yahoo.fr --- Does the bug occur in a real windows box with WASAPI enabled? If yes, then it is a wine bug and needs to be fixed.

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WineHQ Bugzilla

9:14 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #10 from skyyc santafejayyt@gmail.com --- (In reply to joaopa from comment #9)

...

Does the bug occur in a real windows box with WASAPI enabled? If yes, then it is a wine bug and needs to be fixed.

The bug does not occur in an actual Windows installation. I will attach the debugger information from a clean wine prefix.

Note, to get the launcher working correctly, you need to edit the registry which is usually done by the installer, but it fails to install DirectX 9 so it doesn't get to that step. I'll also attach the registry file.

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WineHQ Bugzilla

9:18 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #11 from joaopa jeremielapuree@yahoo.fr --- THe more important information is: does the bug occur with the demo? If yes, where is the link of the demo?

Demos are the only ways for developers to reproduce the bug...

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WineHQ Bugzilla

9:22 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #12 from skyyc santafejayyt@gmail.com --- (In reply to joaopa from comment #11)

...

THe more important information is: does the bug occur with the demo? If yes, where is the link of the demo?

Demos are the only ways for developers to reproduce the bug...

Sorry, I should have clarified. The demo and the full game are ran from the same executable. You only get the full game when you log in through their website.

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WineHQ Bugzilla

9:45 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #13 from joaopa jeremielapuree@yahoo.fr --- For the binary, is it this link? https://dks1q2aivwkd6.cloudfront.net/vi/installer/sdvx_installer_2022011800....

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WineHQ Bugzilla

9:48 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #14 from skyyc santafejayyt@gmail.com --- Created attachment 74502 --> https://bugs.winehq.org/attachment.cgi?id=74502 SDVX Registry file

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WineHQ Bugzilla

9:49 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #15 from skyyc santafejayyt@gmail.com --- (In reply to joaopa from comment #13)

...

For the binary, is it this link? https://dks1q2aivwkd6.cloudfront.net/vi/installer/sdvx_installer_2022011800. msi

Yes, that's the latest version. Konami's services are offline for maintenance for another ~12 minutes as of 2:48 PM PST. Also, when running the launcher, it requires a login parameter. When the EAC login page is up, you have to copy the link address from the website, it looks something like "konaste.sdvx://login?tk=TOKEN". The token is how you log in, but that's not required for the launcher. Just starting the game itself. And to play the demo you do need a Japanese-region Konami account.

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WineHQ Bugzilla

10:08 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #16 from skyyc santafejayyt@gmail.com --- Created attachment 74503 --> https://bugs.winehq.org/attachment.cgi?id=74503 Clean backtrace from debugger

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WineHQ Bugzilla

17 Jul 17 Jul

3:42 a.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

skyyc santafejayyt@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Version|8.8 |8.12

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WineHQ Bugzilla

4:10 a.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

Olivier F. R. Dierick o.dierick@piezo-forte.be changed:

What |Removed |Added ---------------------------------------------------------------------------- Version|8.12 |8.3

--- Comment #17 from Olivier F. R. Dierick o.dierick@piezo-forte.be --- Hello,

Please don't change the initially reported version. It must stay the oldest reported version affected by the bug.

A comment saying "the issue is still present with version XX" is enough.

I guess you meant to say that the issue is still present with wine 8.12.

Regards.

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WineHQ Bugzilla

4:48 a.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #18 from skyyc santafejayyt@gmail.com --- Apologies, it was originally reported in 8.8, still present in 8.12.

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WineHQ Bugzilla

4:48 a.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

skyyc santafejayyt@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Version|8.3 |8.8

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WineHQ Bugzilla

12 Nov 12 Nov

5:44 p.m.

New subject: [Bug 54642] Black screen when starting Sound Voltex Exceed Gear game from Konami's E-Amusement Cloud

https://bugs.winehq.org/show_bug.cgi?id=54642

--- Comment #19 from skyyc santafejayyt@gmail.com --- Update: still present in staging v8.20. Also, I've found that the audio de-sync issue when using DirectSound is only present when running the game via XWayland.

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