[Bug 32173] New: PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

Bug #: 32173
           Summary: PPTV: crashes when installing
           Product: Wine
           Version: 1.5.16
          Platform: x86
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

Created attachment 42445
  --> http://bugs.winehq.org/attachment.cgi?id=42445
pptv.txt is the output information and backtraces

This is a follow up of http://bugs.winehq.org/show_bug.cgi?id=32160.

PPTV crashes wine when installing.

you can reproduce it follow:
0. download it;
1. 'wine -q mfc42 jscript' to get a workaround
(http://bugs.winehq.org/show_bug.cgi?id=32160);
2. 'wine pptvsetup_3.2.1.0076.exe' to begin the installation;
3. when the installation nearing done wine will be carshed.

my test environment:
- Ubuntu 12.04.1
- Wine 1.5.16
- PPTV:3.2.1.0076

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #1 from Jactry Zeng  2012-11-08 09:14:39 CST ---
Created attachment 42446
  --> http://bugs.winehq.org/attachment.cgi?id=42446
pptv.png is when wine was crashed

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

Jactry Zeng  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |http://download.pplive.com/
                   |                            |pptvsetup_3.2.1.0076.exe

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

Qian Hong  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from Qian Hong  2012-11-08 10:38:03 CST ---
Does `winetricks -q quartz` works around for you?

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #3 from Qian Hong  2012-11-08 10:54:28 CST ---
--- snip ---
err:wineconsole:WCUSER_SetFont wrong font
--- snip ---
This is Bug 10063

Is there any different if you apply Sagawa's patch in Bug 10063#c7?

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

Qian Hong  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Depends on|                            |32160

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #4 from Qian Hong  2012-11-08 10:57:14 CST ---
Hi, Jactry,

Interesting, your log show two crashings:

Backtrace:
=>0 0x7b83a3a2 in kernel32 (+0x2a3a2) (0x013fdb6c)
  1 0x00ff6692 in peer (+0x196691) (0x013fdba4)

Backtrace:
=>0 0x00000000 (0x0085deac)
  1 0x00c2eabe in avcvideodec.ax (+0xeabd) (0x0085df04)
0x00000000: -- no code accessible --

But I can only reproduce the second crashing, `winetricks -q quartz` works
around for me.

Is the first crashing romdomly for you, or could you reproduce it every time?

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #5 from Jactry Zeng  2012-11-08 12:40:55 CST ---
(In reply to comment #4)
> Hi, Jactry,
>
> Interesting, your log show two crashings:
>
> Backtrace:
> =>0 0x7b83a3a2 in kernel32 (+0x2a3a2) (0x013fdb6c)
>   1 0x00ff6692 in peer (+0x196691) (0x013fdba4)
>
> Backtrace:
> =>0 0x00000000 (0x0085deac)
>   1 0x00c2eabe in avcvideodec.ax (+0xeabd) (0x0085df04)
> 0x00000000: -- no code accessible --
>
> But I can only reproduce the second crashing, `winetricks -q quartz` works
> around for me.
>
> Is the first crashing romdomly for you, or could you reproduce it every time?

I didn't try 'winetricks -q quartz', and just with 'wine -q jscript mfc42' I
can reproduce those crash every time.

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #6 from Jactry Zeng  2012-11-08 14:18:16 CST ---
(In reply to comment #4)
> Hi, Jactry,
>
> Interesting, your log show two crashings:
>
> Backtrace:
> =>0 0x7b83a3a2 in kernel32 (+0x2a3a2) (0x013fdb6c)
>   1 0x00ff6692 in peer (+0x196691) (0x013fdba4)
>
> Backtrace:
> =>0 0x00000000 (0x0085deac)
>   1 0x00c2eabe in avcvideodec.ax (+0xeabd) (0x0085df04)
> 0x00000000: -- no code accessible --
>
> But I can only reproduce the second crashing, `winetricks -q quartz` works
> around for me.
>
> Is the first crashing romdomly for you, or could you reproduce it every time?

I retested it just now. Got workaround with 'winetricks -q mfc42 jscript
quartz'. 
And I also can reproduce the first crash:
Backtrace:
=>0 0x7b83a3a2 in kernel32 (+0x2a3a2) (0x0199db6c)
  1 0x00ff6692 in peer (+0x196691) (0x0199dba4)
  2 0x00e68c6d in peer (+0x8c6c) (0x0199dc78)

and the second crash didn't be reproduced

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #7 from Qian Hong  2012-11-08 21:29:58 CST ---
Jactry, I still can't reproduce the first crashing.

My wine version is wine-1.5.16-234-g465c98a, are you using Wine from Ubuntu's
ppa packager or compiled from git repo? Do you mind retest with latest Version?

Also I see a deadlock here (til wait a long time after the intallation
finished):
err:ntdll:RtlpWaitForCriticalSection section 0x7e043008 "opengl.c:
context_section" wait timed out in thread 0064, blocked by 005d, retrying (60
sec)

wine: Critical section 7e043008 wait failed at address 0x7bc3478c (thread
0064), starting debugger...
Unhandled exception: wait failed on critical section 0x7e043008 context_section
in 32-bit code (0x7bc3478c).
err:seh:raise_exception Unhandled exception code c0000194 flags 0 addr
0x7bc3478c

The debugger crashes and no backtrace for this.

$ lspci | grep VGA
00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core
Processor Family Integrated Graphics Controller (rev 09)

$ modinfo i915
vermagic:       3.0.0-26-generic-pae SMP mod_unload modversions 686

Appreciate if any others help to test :)

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #8 from Jactry Zeng  2012-11-09 00:32:23 CST ---
Created attachment 42459
  --> http://bugs.winehq.org/attachment.cgi?id=42459
pptv_withworkaround.txt log with workaround: +quartz

(In reply to comment #7)
> Jactry, I still can't reproduce the first crashing.
>
> My wine version is wine-1.5.16-234-g465c98a, are you using Wine from Ubuntu's
> ppa packager or compiled from git repo? Do you mind retest with latest Version?
>
> Also I see a deadlock here (til wait a long time after the intallation
> finished):
> err:ntdll:RtlpWaitForCriticalSection section 0x7e043008 "opengl.c:
> context_section" wait timed out in thread 0064, blocked by 005d, retrying (60
> sec)
>
> wine: Critical section 7e043008 wait failed at address 0x7bc3478c (thread
> 0064), starting debugger...
> Unhandled exception: wait failed on critical section 0x7e043008 context_section
> in 32-bit code (0x7bc3478c).
> err:seh:raise_exception Unhandled exception code c0000194 flags 0 addr
> 0x7bc3478c
>
> The debugger crashes and no backtrace for this.
>
> $ lspci | grep VGA
> 00:02.0 VGA compatible controller: Intel Corporation 2nd Generation Core
> Processor Family Integrated Graphics Controller (rev 09)
>
> $ modinfo i915
> vermagic:       3.0.0-26-generic-pae SMP mod_unload modversions 686
>
> Appreciate if any others help to test :)

I used wine from Ubuntu Wine ppa.I can reproduce this crash every time, my
Ubuntu is run in Vbox, maybe it cause it? I think I will test it in a physical
machine soon.
Maybe I should test it in a version from git?

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

joaopa  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #9 from joaopa  2012-11-09 01:15:26 CST ---
> fixme:d3d:wined3d_guess_card No card selector available for card vendor 0000 (using GL_RENDERER "Gallium 0.4 on llvmpipe (LLVM 0x300

Driver bug. This bug can be closed as INVALID.

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #10 from Qian Hong  2012-11-09 01:22:36 CST ---
(In reply to comment #9)
> > fixme:d3d:wined3d_guess_card No card selector available for card vendor 0000 (using GL_RENDERER "Gallium 0.4 on llvmpipe (LLVM 0x300
>
> Driver bug. This bug can be closed as INVALID.

Thanks for the hint!
If it is a driver bug, then maybe resolve as UPSTREAM is better?

But I also see this line:
> OpenGL Warning: Failed to connect to host. Make sure 3D acceleration is enabled for this VM.

If this is the reason of crashing, then I think it is not a driver bug, and it
could be closed as INVALID.

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #11 from Bruno Jesus  2012-11-09 05:42:06 CST ---
If the problem is missing/wrong driver the bug is invalid, if there is a crash
inside the driver it's upstream.

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

Bug 32173 depends on bug 32160, which changed state.

Bug 32160 Summary: PPTV: exits abnormally when begining the installation
http://bugs.winehq.org/show_bug.cgi?id=32160

What    |Old Value                   |New Value
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #12 from Qian Hong  2012-12-21 04:42:24 CST ---
 (In reply to comment #8)
> I used wine from Ubuntu Wine ppa.I can reproduce this crash every time, my
> Ubuntu is run in Vbox, maybe it cause it? I think I will test it in a physical
> machine soon.
> Maybe I should test it in a version from git?

Hi Jactry, could you please make sure driver issue is fixed on your system and
retest this bug?

Thanks.

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #13 from Jactry Zeng  2012-12-21 04:45:58 CST ---
(In reply to comment #12)
> (In reply to comment #8)
> > I used wine from Ubuntu Wine ppa.I can reproduce this crash every time, my
> > Ubuntu is run in Vbox, maybe it cause it? I think I will test it in a physical
> > machine soon.
> > Maybe I should test it in a version from git?
>
> Hi Jactry, could you please make sure driver issue is fixed on your system and
> retest this bug?
>
> Thanks.

I have tested it just now and it did't be reproduced.

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

Qian Hong  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |INVALID

--- Comment #14 from Qian Hong  2012-12-21 05:01:47 CST ---
In reply to comment #13)
> I have tested it just now and it did't be reproduced.

Thanks for testing. I think the bug is INVALID due to driver missing. Feel free
to reopen if anyone can reproduce with valid driver installed.

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

--- Comment #15 from Qian Hong  2012-12-21 05:07:38 CST ---
(In reply to comment #14)
> In reply to comment #13)
> > I have tested it just now and it did't be reproduced.
>
> Thanks for testing. I think the bug is INVALID due to driver missing. Feel free
> to reopen if anyone can reproduce with valid driver installed.

Forgot to say, the crash in quartz has already been reported by the original
reporter as Bug 32499, so we need to either close this bug as INVALID or leave
this bug for quartz and make Bug 32499 as a dup of this one, I decided to
choose the first way to make these bugs clearer :)

[Bug 32173] PPTV: crashes when installing

http://bugs.winehq.org/show_bug.cgi?id=32173

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #16 from Austin English  2013-01-08 17:28:54 CST ---
Closing.