[Bug 11939] New: RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

Summary: RealOne Player crashes after Gecko installs.
           Product: Wine
           Version: 0.9.57.
          Platform: PC
               URL: http://download.oldapps.com/Real_Player/RealOnePlayerV2G
                    OLD.exe
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=11247)
 --> (http://bugs.winehq.org/attachment.cgi?id=11247)
The lines that go down the log at first for a while are those of the program
loading the GUI, but then it changes when it reaches the mention of the
browser.

RealOne Player has streaming capabilities, and built in browser capabilities.
WINE will prompt to install Gecko. After the installation, the program crashes
completely, and will not start again until Gecko is removed.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #1 from scguy318   2008-03-09 22:36:41 ---
Hmm, I can't reproduce the specific crash you have on 0.9.57, post-install I
incur a page fault with backtrace in user32, but launching realplay.exe
directly seems to be fine. Looking at your backtrace, your issue in question
could be related to your graphical drivers, but I am not definitive.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #2 from Justin   2008-03-10 07:21:01 ---
Well they might be. I use the non-free nvidia drivers (my video card is
ancient...a GeForce2/400MX is how it reads on Linux, but reads as a
GeForce3/400MX on Windows...the labels on the card are too heat-worn so I
really don't know.) and other than making use of graphics accelleration I'm not
sure what other effects they'd have.

I'll attach another log later today when I get the chance. There were two ways
I tried running the program: installing it with ies4linux, then running it with
such (I put down what I did in RealOne's HOWTO), which crashed it, and then
tried again by installing it and running it normally, which crashed it too once
Gecko was installed. I forget how I ran the program when I produced the
attached log, so I'll try both ways and put up the different log in the
attachment.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #3 from Justin   2008-03-11 16:02:05 ---
Created an attachment (id=11324)
 --> (http://bugs.winehq.org/attachment.cgi?id=11324)
Second log, ies4linux was not a factor during installation.

Sorry for throwing this on here late. The last log I'm pretty sure I tried to
install it/run it with ies4linux, which didn't work, and the program crashed
when Gecko installed. This time I made sure it was a normal install. This log
I'm posting yielded the same crash results.

I notice the display driver relations, but I really don't see why they would be
a factor. Everything else works just fine and doesn't bug about them. Hmm...

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

Lei Zhang  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download

--- Comment #4 from Lei Zhang   2008-03-11 16:19:57 ---
I should mention we don't support ies4linux.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #5 from Lei Zhang   2008-03-11 16:26:25 ---
I started with a clean ~/.wine directory. Then I installed gecko and real
player. Real Player's installer started up the app and and crashed. However,
when I started the app a second time. It works just fine:

mv ~/.wine ~/.wine_old
wineprefixcreate -w
wine iexplore
wine RealOnePlayerV2GOLD.exe

... crashes

cd "~/.wine/drive_c/Program Files/Real/RealOne Player"
wine realplay.exe

It's not running perfectly, but it doesn't crash either.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #6 from Lei Zhang   2008-03-11 16:27:03 ---
Created an attachment (id=11325)
 --> (http://bugs.winehq.org/attachment.cgi?id=11325)
screenshot of the app working

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #7 from Justin   2008-03-11 17:57:11 ---
Okay, well I'll abandon ies4linux since I have no use for it now.

I did exactly what you did a few moments ago, and when I got to the iexplore
step, iexplore loaded up, asked for Gecko (I installed it), then crashed
shortly thereafter. It produced similar backtrace results as I had gotten
before. I really don't understand where the problem lies (I've got alot to
learn, *sigh*) but if I were to take a guess I would assume it to be related to
KDE. On my last setup (Ubuntu 7.04 with wine 0.9.46, before my current fresh
installation of Kubuntu 7.10 with the current version of wine) on this machine
Gecko worked without crashing issues. Notice the backtrace I attached from the
crash from iexplore.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #8 from Justin   2008-03-11 17:57:49 ---
Created an attachment (id=11327)
 --> (http://bugs.winehq.org/attachment.cgi?id=11327)
Backtrace segment from gecko crash w/iexplore

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #9 from Lei Zhang   2008-03-11 18:08:45 ---
So if you run just: wine iexplore, it crashes?

I don't think it's related to KDE, I don't think it's an issue here. However, I
am curious how you installed Wine. Did you use a deb package or compile it
yourself?

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #10 from Justin   2008-03-11 18:49:18 ---
It's the official release. I used Adept to get it (Basically Synaptic on normal
Ubuntu) and install it. So yes, I installed it from a .deb package.

Yeah, that's what happens.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #11 from Lei Zhang   2008-03-11 19:06:47 ---
(In reply to comment #10)
> It's the official release. I used Adept to get it (Basically Synaptic on normal
> Ubuntu) and install it. So yes, I installed it from a .deb package.
>
> Yeah, that's what happens.

According to http://packages.ubuntu.com/gutsy/wine, Ubuntu 7.10 comes with Wine
0.9.46, but you filled in Wine 0.9.57 on the bug report. Can you verify which
version you're using?

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #12 from Justin   2008-03-11 19:16:26 ---
I updated my repositories, and acquired version 0.9.57.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #13 from Justin Soulia   2008-03-11 19:48:25 ---
(In reply to comment #12)
> I updated my repositories, and acquired version 0.9.57.

By that, I mean to say that 0.9.57 is what I had/have installed right now.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #14 from Lei Zhang   2008-03-11 19:56:51 ---
(In reply to comment #13)
> (In reply to comment #12)
> > I updated my repositories, and acquired version 0.9.57.
>
> By that, I mean to say that 0.9.57 is what I had/have installed right now.

Does that mean you're running Hardy now? Ubuntu's wine 0.9.57 package won't
install on Gutsy. I tried out the latest wine package from
http://wine.budgetdedicated.com, and that worked just fine on Gutsy.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #15 from Justin Soulia   2008-03-11 20:29:22 ---
Umm...actually...I didn't realize that. I have version 0.9.57 on Gutsy (I
followed the instructions here for updating repositories and getting updated
versions of wine off this site), and it installed just fine. I have a
screenshot that proves that bit.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #16 from Justin Soulia   2008-03-11 20:31:26 ---
Created an attachment (id=11329)
 --> (http://bugs.winehq.org/attachment.cgi?id=11329)
0.9.57 installed on Gutsy...

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

--- Comment #17 from Justin Soulia   2008-03-11 20:33:46 ---
(In reply to comment #15)
> Umm...actually...I didn't realize that. I have version 0.9.57 on Gutsy (I
> followed the instructions here for updating repositories and getting updated
> versions of wine off this site), and it installed just fine. I have a
> screenshot that proves that bit.

Wait, nevermind, that is the one from budgetdedicated. So says the
repositories.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

Justin Soulia  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |INVALID

--- Comment #18 from Justin Soulia   2008-06-01 18:57:11 ---
I tried installing Gecko again (a while ago) after this problem, and it didn't
produce any problems. It seems that it was only a problem with my WINE
installation (possibly corrupted when it was downloaded or something of that
nature).

Thread Closed.

[Bug 11939] RealOne Player crashes after Gecko installs.

http://bugs.winehq.org/show_bug.cgi?id=11939

James Hawkins  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #19 from James Hawkins   2008-06-01 19:01:39 ---
Closing.