[Bug 45251] New: Can't start Steam

https://bugs.winehq.org/show_bug.cgi?id=45251

Bug ID: 45251
           Summary: Can't start Steam
           Product: Wine
           Version: 3.8
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 61496
  --> https://bugs.winehq.org/attachment.cgi?id=61496
TerminalOutput

I'm using Arch Linux and trying to start steam with Wine 3.8 in a 64-bit
wineprefix.

When I start steam.exe the updater works, but after that I get an error and it
gets stuck. The update window disappears, there is no login window and nothing
else happens.

I attached the terminal output for starting steam in Windows 7 mode and windows
XP (switching between them with winecfg).

The output for the two modes is slightly different.

[Bug 45251] Can't start Steam

https://bugs.winehq.org/show_bug.cgi?id=45251

--- Comment #1 from Daniel Berger  ---
Comment on attachment 61496
  --> https://bugs.winehq.org/attachment.cgi?id=61496
TerminalOutput

--Edit, missed some of the output for win7 mode--

0030:fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
0030:fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not
supported
002e:fixme:ntdll:EtwEventRegister ({47a9201e-73b0-42ce-9821-7e134361bc6f},
0x3f006de0, 0x3f0491d8, 0x3f0491d0) stub.
002e:fixme:ntdll:EtwEventRegister ({58a9201e-73b0-42ce-9821-7e134361bc70},
0x3f006de0, 0x3f049210, 0x3f049208) stub.
002e:fixme:ntdll:EtwEventRegister ({3fa9201e-73b0-43fe-9821-7e145359bc6f},
0x3f006de0, 0x3f0491a0, 0x3f049198) stub.
002e:fixme:ntdll:EtwEventRegister ({1432afee-73b0-42ce-9821-7e134361b433},
0x3f006de0, 0x3f049248, 0x3f049240) stub.
002e:fixme:ntdll:EtwEventRegister ({4372afee-73b0-42ce-9821-7e134361b519},
0x3f006de0, 0x3f049280, 0x3f049278) stub.
002e:fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial
stub.
0032:fixme:win:RegisterDeviceNotificationW (hwnd=0x20050,
filter=0x466fdec,flags=0x00000000) returns a fake device notification handle!
002e:fixme:imm:ImmGetOpenStatus (0xadb600): semi-stub
002e:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files
(x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe"
002e:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files
(x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe"
002e:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files
(x86)\Steam\logs\cef_log.txt"
002e:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files
(x86)\Steam\logs\cef_log.txt"
002e:fixme:dwmapi:DwmSetWindowAttribute (0x10092, 2, 0x33ddc4, 4) stub
002e:fixme:dwmapi:DwmExtendFrameIntoClientArea (0x10092, 0x33ddb4) stub
0034:fixme:process:SetProcessDEPPolicy (3): stub
002e:fixme:advapi:StopTraceA (0, "Steam Event Tracing", 0x33e1b4) stub
002e:fixme:advapi:StartTraceA (0x33e240, "Steam Event Tracing", 0x33e1b4) stub
002e:fixme:advapi:OpenTraceA 0x33df80: stub
002e:fixme:advapi:EnableTrace (1, 0x10, 4,
{22fb2cd6-0e7b-422b-a0c7-2fad1fd0e716}, cafe4242): stub
002e:fixme:advapi:CloseTrace cafe4242: stub
0039:fixme:advapi:ProcessTrace 0x49a9b0c0 1 (nil) (nil): stub
0038:err:winediag:FILE_CreateFile Too many open files, ulimit -n probably needs
to be increased
0038:fixme:process:SetProcessDEPPolicy (3): stub
wine: Unhandled exception 0x80000003 in thread 38 at address 0x1af6199 (thread
0038), starting debugger...
0038:err:seh:start_debugger Couldn't start debugger ("winedbg --auto 55 156")
(2)
Read the Wine Developers Guide on how to set up winedbg or another debugger
0034:fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
0034:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
0034:fixme:ntdll:EtwEventRegister ({d2d578d9-2936-45b6-a09f-30e32715f42d},
0x1b1ae80, 0x5508390, 0x5531208) stub.
0034:err:winediag:FILE_CreateFile Too many open files, ulimit -n probably needs
to be increased

[Bug 45251] Can't start Steam

https://bugs.winehq.org/show_bug.cgi?id=45251

--- Comment #2 from Daniel Berger  ---
Comment on attachment 61496
  --> https://bugs.winehq.org/attachment.cgi?id=61496
TerminalOutput

--output for win7 mode--

0030:fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
0030:fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not
supported
002e:fixme:ntdll:EtwEventRegister ({47a9201e-73b0-42ce-9821-7e134361bc6f},
0x3f006de0, 0x3f0491d8, 0x3f0491d0) stub.
002e:fixme:ntdll:EtwEventRegister ({58a9201e-73b0-42ce-9821-7e134361bc70},
0x3f006de0, 0x3f049210, 0x3f049208) stub.
002e:fixme:ntdll:EtwEventRegister ({3fa9201e-73b0-43fe-9821-7e145359bc6f},
0x3f006de0, 0x3f0491a0, 0x3f049198) stub.
002e:fixme:ntdll:EtwEventRegister ({1432afee-73b0-42ce-9821-7e134361b433},
0x3f006de0, 0x3f049248, 0x3f049240) stub.
002e:fixme:ntdll:EtwEventRegister ({4372afee-73b0-42ce-9821-7e134361b519},
0x3f006de0, 0x3f049280, 0x3f049278) stub.
002e:fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial
stub.
0032:fixme:win:RegisterDeviceNotificationW (hwnd=0x20050,
filter=0x466fdec,flags=0x00000000) returns a fake device notification handle!
002e:fixme:imm:ImmGetOpenStatus (0xadb600): semi-stub
002e:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files
(x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe"
002e:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files
(x86)\Steam\bin\cef\cef.win7\steamwebhelper.exe"
002e:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files
(x86)\Steam\logs\cef_log.txt"
002e:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files
(x86)\Steam\logs\cef_log.txt"
002e:fixme:dwmapi:DwmSetWindowAttribute (0x10092, 2, 0x33ddc4, 4) stub
002e:fixme:dwmapi:DwmExtendFrameIntoClientArea (0x10092, 0x33ddb4) stub
0034:fixme:process:SetProcessDEPPolicy (3): stub
002e:fixme:advapi:StopTraceA (0, "Steam Event Tracing", 0x33e1b4) stub
002e:fixme:advapi:StartTraceA (0x33e240, "Steam Event Tracing", 0x33e1b4) stub
002e:fixme:advapi:OpenTraceA 0x33df80: stub
002e:fixme:advapi:EnableTrace (1, 0x10, 4,
{22fb2cd6-0e7b-422b-a0c7-2fad1fd0e716}, cafe4242): stub
002e:fixme:advapi:CloseTrace cafe4242: stub
0039:fixme:advapi:ProcessTrace 0x49a9b0c0 1 (nil) (nil): stub
0038:err:winediag:FILE_CreateFile Too many open files, ulimit -n probably needs
to be increased
0038:fixme:process:SetProcessDEPPolicy (3): stub
wine: Unhandled exception 0x80000003 in thread 38 at address 0x1af6199 (thread
0038), starting debugger...
0038:err:seh:start_debugger Couldn't start debugger ("winedbg --auto 55 156")
(2)
Read the Wine Developers Guide on how to set up winedbg or another debugger
0034:fixme:ntdll:NtLockFile I/O completion on lock not implemented yet
0034:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
0034:fixme:ntdll:EtwEventRegister ({d2d578d9-2936-45b6-a09f-30e32715f42d},
0x1b1ae80, 0x5508390, 0x5531208) stub.
0034:err:winediag:FILE_CreateFile Too many open files, ulimit -n probably needs
to be increased
> --Terminal Output WinXP mode--
>
> 0032:fixme:process:ProcessIdToSessionId Unsupported for other processes.
> 0039:fixme:winhttp:get_system_proxy_autoconfig_url no support on this platform
> 0039:fixme:winhttp:WinHttpDetectAutoProxyConfigUrl discovery via DHCP not supported
> 0032:fixme:ver:GetCurrentPackageId (0x33fd54 (nil)): stub
> 0051:fixme:ntdll:EtwEventRegister ({47a9201e-73b0-42ce-9821-7e134361bc6f}, 0x3f006de0, 0x3f0491d8, 0x3f0491d0) stub.
> 0051:fixme:ntdll:EtwEventRegister ({58a9201e-73b0-42ce-9821-7e134361bc70}, 0x3f006de0, 0x3f049210, 0x3f049208) stub.
> 0051:fixme:ntdll:EtwEventRegister ({3fa9201e-73b0-43fe-9821-7e145359bc6f}, 0x3f006de0, 0x3f0491a0, 0x3f049198) stub.
> 0051:fixme:ntdll:EtwEventRegister ({1432afee-73b0-42ce-9821-7e134361b433}, 0x3f006de0, 0x3f049248, 0x3f049240) stub.
> 0051:fixme:ntdll:EtwEventRegister ({4372afee-73b0-42ce-9821-7e134361b519}, 0x3f006de0, 0x3f049280, 0x3f049278) stub.
> 0051:fixme:process:SetProcessShutdownParameters (00000100, 00000000): partial stub.
> 0054:fixme:win:RegisterDeviceNotificationW (hwnd=0x40050, filter=0x521fdec,flags=0x00000000) returns a fake device notification handle!
> 0051:fixme:imm:ImmGetOpenStatus (0x99a800): semi-stub
> 0051:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files (x86)\Steam\bin\cef\cef.winxp\steamwebhelper.exe"
> 0051:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files (x86)\Steam\bin\cef\cef.winxp\steamwebhelper.exe"
> 0051:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files (x86)\Steam\logs\cef_log.txt"
> 0051:fixme:file:GetLongPathNameW UNC pathname L"\\?\C:\Program Files (x86)\Steam\logs\cef_log.txt"
> 0056:fixme:heap:RtlSetHeapInformation 0x110000 0 0x33ea2c 4 stub
> 0056:fixme:process:SetProcessDEPPolicy (3): stub
> 0056:fixme:heap:RtlSetHeapInformation (nil) 1 (nil) 0 stub
> 0056:fixme:ntdll:EtwEventRegister ({d2d578d9-2936-45b6-a09f-30e32715f42d}, 0x100de000, 0x12e0b680, 0x12f6acb0) stub.
> 0056:fixme:imm:ImmDisableTextFrameService Stub
> 0056:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x33f834, (nil) 0x33f838
> 0056:fixme:nls:get_dummy_preferred_ui_language (0x38 0x33f834 (nil) 0x33f838) returning a dummy value (current locale)
> 0056:fixme:nls:GetThreadPreferredUILanguages 00000038, 0x33f834, 0x78ec88 0x33f838
> 0056:fixme:nls:get_dummy_preferred_ui_language (0x38 0x33f834 0x78ec88 0x33f838) returning a dummy value (current locale)
> 0056:fixme:winsock:WSALookupServiceBeginW (0x33f548 0x00000ff0 0x33f584) Stub!
> 0056:fixme:iphlpapi:NotifyAddrChange (Handle 0x33f6c8, overlapped 0x78ff1c): stub
> 0056:fixme:win:RegisterDeviceNotificationW (hwnd=0x100ac, filter=0x33f69c,flags=0x00000000) returns a fake device notification handle!
> 0056:fixme:win:RegisterDeviceNotificationW (hwnd=0x100ac, filter=0x33f69c,flags=0x00000000) returns a fake device notification handle!
> 0056:fixme:win:EnumDisplayDevicesW ((null),0,0x33f1a4,0x00000000), stub!
> 006a:fixme:ver:GetCurrentPackageId (0x339f464 (nil)): stub
> 0056:fixme:ver:GetCurrentPackageId (0x33fbc0 (nil)): stub

[Bug 45251] Can't start Steam

https://bugs.winehq.org/show_bug.cgi?id=45251

Fabian Maurer  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #3 from Fabian Maurer  ---
Please attach logs in the future, this is too spammy.
> 0038:err:winediag:FILE_CreateFile Too many open files, ulimit -n probably needs to be increased

You probably need to fix that.

[Bug 45251] Can't start Steam

https://bugs.winehq.org/show_bug.cgi?id=45251

tokktokk  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 45251] Can't start Steam

https://bugs.winehq.org/show_bug.cgi?id=45251

--- Comment #4 from Daniel Berger  ---
Yes, sorry about that. This was my first bug report. I tried editing the
attached log, and didn't realize that it would post the edit as a comment. I'll
try out changing the ulimit.

Is it ok to post links to sites like pastebin?

[Bug 45251] Can't start Steam

https://bugs.winehq.org/show_bug.cgi?id=45251

Daniel Berger  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |FIXED

--- Comment #5 from Daniel Berger  ---
Ok, I figured it out. I had to increase the number of possible open files for a
process. It was an issue with my system and you can stop reading here, unless
you want to know the details which I will still describe, in case other people
have the issue.

First I checked what the limit for open files was set to with the command:
$ ulimit -n
It was set to 1024 for my user which supposedly isn't very high. Apperently Red
Hat is to thank for setting this low default limit. A more sensible limit is
something like 10000. Using the ulimit command to set it like so:
$ ulimit -n 10000
didn't work and gave an error about not having the permissions to increase the
limit. If that command would have worked, it would have only set the limit for
that shell instance, so the limit would have reverted back to 1024 if I close
and reopened the terminal.

To permanently increase the the ulimit for all processes, I had to edit the
config file "/etc/security/limits.conf" as root user.

There I simply had to add these two lines:
* hard nofile 10000
* soft nofile 10000

After rebooting I checked ulimit -n again and could see that it finally set to
10000. Running steam after that worked again.

I had not run steam in months and  is the first time that I had run into an
issue with the file limit being reached by a program. It also didn't happen
when running other programs with this same wine version (3.8). Maybe it is the
result of more new features being added to wine and steam or the specific
components that wine uses to run steam that have changed and lead to an
increase in the necessary amount of open files... I do find it amazing that it
is necessary for wine to open over 1024 files to run steam.

For anyone wanting to learn more about ulimit, here are some links I found in
my search that describe it further:

https://docs.mongodb.com/manual/reference/ulimit/
https://unix.stackexchange.com/questions/75996/modify-ulimit-open-files-of-a...
http://wiki.linuxquestions.org/wiki/Ulimit
https://bbs.archlinux.org/viewtopic.php?id=202694
https://bbs.archlinux.org/viewtopic.php?id=194179
https://wiki.archlinux.org/index.php/PAM

[Bug 45251] Can't start Steam

https://bugs.winehq.org/show_bug.cgi?id=45251

--- Comment #6 from Daniel Berger  ---
Ok, I figured it out. I had to increase the number of possible open files for a
process. It was an issue with my system and you can stop reading here, unless
you want to know the details which I will still describe, in case other people
have the issue.

First I checked what the limit for open files was set to with the command:
$ ulimit -n
It was set to 1024 for my user which supposedly isn't very high. Apperently Red
Hat is to thank for setting this low default limit. A more sensible limit is
something like 10000. Using the ulimit command to set it like so:
$ ulimit -n 10000
didn't work and gave an error about not having the permissions to increase the
limit. If that command would have worked, it would have only set the limit for
that shell instance, so the limit would have reverted back to 1024 if I close
and reopened the terminal.

To permanently increase the the ulimit for all processes, I had to edit the
config file "/etc/security/limits.conf" as root user.

There I simply had to add these two lines:
* hard nofile 10000
* soft nofile 10000

After rebooting I checked ulimit -n again and could see that it finally set to
10000. Running steam after that worked again.

I had not run steam in months and  is the first time that I had run into an
issue with the file limit being reached by a program. It also didn't happen
when running other programs with this same wine version (3.8). Maybe it is the
result of more new features being added to wine and steam or the specific
components that wine uses to run steam that have changed and lead to an
increase in the necessary amount of open files... I do find it amazing that it
is necessary for wine to open over 1024 files to run steam.

For anyone wanting to learn more about ulimit, here are some links I found in
my search that describe it further:

https://docs.mongodb.com/manual/reference/ulimit/
https://unix.stackexchange.com/questions/75996/modify-ulimit-open-files-of-a...
http://wiki.linuxquestions.org/wiki/Ulimit
https://bbs.archlinux.org/viewtopic.php?id=202694
https://bbs.archlinux.org/viewtopic.php?id=194179
https://wiki.archlinux.org/index.php/PAM

[Bug 45251] Can't start Steam

https://bugs.winehq.org/show_bug.cgi?id=45251

--- Comment #7 from Daniel Berger  ---
Somehow I accidentally posted two comments again, like a total noob. Is there
no way to delete a comment?

[Bug 45251] Can't start Steam - err: Too many open files, ulimit -n probably needs to be increased

https://bugs.winehq.org/show_bug.cgi?id=45251

Daniel Berger  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Can't start Steam           |Can't start Steam - err:
                   |                            |Too many open files, ulimit
                   |                            |-n probably needs to be
                   |                            |increased

[Bug 45251] Can't start Steam - err: Too many open files, ulimit -n probably needs to be increased

https://bugs.winehq.org/show_bug.cgi?id=45251

Daniel Berger  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 45251] Can't start Steam - err: Too many open files, ulimit -n probably needs to be increased

https://bugs.winehq.org/show_bug.cgi?id=45251

Matteo Bruni  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|FIXED                       |INVALID

--- Comment #8 from Matteo Bruni  ---
(In reply to Daniel Berger from comment #7)
> Somehow I accidentally posted two comments again, like a total noob. Is
> there no way to delete a comment?

No, by design. It's not a big deal anyway :)

[Bug 45251] Can't start Steam - err: Too many open files, ulimit -n probably needs to be increased

https://bugs.winehq.org/show_bug.cgi?id=45251

André H.  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED
                 CC|                            |[e-mail]

--- Comment #9 from André H.  ---
closing invalid