[Bug 16681] New: Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

Summary: Adobe Photoshop CS4 fails to start, complains "Some of
                    the application components are missing..."
           Product: Wine
           Version: 1.1.11
          Platform: Other
               URL: http://adobe.com
        OS/Version: other
            Status: NEW
          Keywords: download
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

With today's git, Adobe Photoshop CS4 installs nicely.
However, it doesn't start up.  To reproduce, assuming
you've already downloaded and unpacked 
ADBEPHSPCS4_LS4.7z/ADBEPHSPCS4_LS4.exe:

$ rm -rf .wine
$ wine iexplore http://winehq.org
(to preload gecko)
$ wine "Adobe CS4"/setup.exe   (or whereever you unpacked it to)
$ cd ~/".wine/drive_c/Program Files/Adobe/Adobe Photoshop CS4"
$ wine photoshop

This results in the dialog
"Some of the application components are missing from the Application directory,
Please reinstall the application."

Looking at the relay, it seems to do this after loading 
amtservices.dll, waiting quite a while, and timing out.
(Loading native gdiplus doesn't help, not that I thought it would...)

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #1 from Dan Kegel   2008-12-30 21:14:30 ---
FWIW, supposedly once you're logged in to adobe's site, you
may be able to bypass the download manager by using these
direct URLs in the same browser:
http://trials.adobe.com/Applications/MastCol/CS4/Win/ADBESTAMCS4_LS4.exe
http://trials.adobe.com/Applications/MastCol/CS4/Win/ADBESTAMCS4_LS4.7z
Dunno if it works.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #2 from cem   2009-01-31 12:46:34 ---
Created an attachment (id=19129)
 --> (http://bugs.winehq.org/attachment.cgi?id=19129)
ps_cs4.log

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

cem  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #19129|ps_cs4                      |ps_cs4.txt
           filename|                            |

--- Comment #3 from cem   2009-01-31 12:49:16 ---
(From update of attachment 19129)
wine version wine-1.1.14
git

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

Robin L  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #4 from Robin L   2009-02-21 07:15:19 ---
I can confirm this bug with Wine version 1.1.15.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

Warren Dumortier  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #5 from Warren Dumortier   2009-02-21 10:46:53 ---
If i understand correctly, it crashes because ExInitializeResourceLite is not
implemented. After patching ntoskrnl.exe with a stub implemenation, it crashes
due to another error:

wine: Unimplemented function ntoskrnl.exe.MmQuerySystemSize called at address
0x7ee198b0 (thread 0014), starting debugger...

It seems some things will have to be stubbed to make it work...
If someone can confirm this and maybe make a stub implemenation of those
functions, it would be a nice begin.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #6 from Robin L   2009-02-25 08:34:26 ---
I wonder why other people don't seem to have this bug. Did they install it on
Windows and then run the executable from the installation directory? Or are
they using a portable version? 
Did anyone manage to install and run Photoshop without Windows?

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #7 from Warren Dumortier   2009-02-25 13:39:59 ---
Do you think it is caused by the unimplemented function?

wine: Unimplemented function ntoskrnl.exe.MmQuerySystemSize called at address
0x7ee198b0 (thread 0014), starting debugger...

Can someone make a patch to stub that so people could test it out and see if
this is the real problem, and see if there will be other problems?

Thanks.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #8 from Robin L   2009-02-25 15:38:51 ---
There could be something wrong with the installer in Wine too... Maybe it
didn't install an important file. That's why we need to know if people already
succesfully installed PS without Windows.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #9 from Warren Dumortier   2009-02-26 02:56:55 ---
Created an attachment (id=19669)
 --> (http://bugs.winehq.org/attachment.cgi?id=19669)
Debug log of Photoshop CS4 Portable version

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #10 from Warren Dumortier   2009-02-26 02:57:35 ---
Yes, is it possible it didn't install a file.

I gave Photoshop CS4 Portable a try, and it doesn't give that message, but it
crashes with those errors:

wine: Unhandled page fault on read access to 0x00000008 at address 0x3f4d4e0
(thread 0009), starting debugger...
Unhandled exception: page fault on read access to 0x00000008 in 32-bit code
(0x03f4d4e0).

I've attached the full log.
So there are both problems with the installer and the program itself!
What i don't understand is that others report it as working...

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #11 from Robin L   2009-02-26 04:00:24 ---
(In reply to comment #10)
> Yes, is it possible it didn't install a file.
>
> I gave Photoshop CS4 Portable a try, and it doesn't give that message, but it
> crashes with those errors:
>
> wine: Unhandled page fault on read access to 0x00000008 at address 0x3f4d4e0
> (thread 0009), starting debugger...
> Unhandled exception: page fault on read access to 0x00000008 in 32-bit code
> (0x03f4d4e0).
>
> I've attached the full log.
> So there are both problems with the installer and the program itself!
> What i don't understand is that others report it as working...

You must have a bad portable version. I have tested a portable version which
fully works (except the known text tool bug etc.).

I will try to install Photoshop CS4 on Windows and then run the Photoshop
executable in Wine. That'll show us if the installer is the problem.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #12 from Dan Kegel   2009-02-26 08:05:48 ---
Please also compare exactly what files (and maybe registry keys)
are installed on Windows when you do this.  InCtrl5 might be
helpful there; it's a free download from
http://www.pcmag.com/article2/0,4149,9882,00.asp
The InCtrl5 text logs would be useful for building a yawt regression
test for the trial, if somebody feels up to it.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #13 from Robin L   2009-03-01 03:21:15 ---
(In reply to comment #12)
> Please also compare exactly what files (and maybe registry keys)
> are installed on Windows when you do this.  InCtrl5 might be
> helpful there; it's a free download from
> http://www.pcmag.com/article2/0,4149,9882,00.asp
> The InCtrl5 text logs would be useful for building a yawt regression
> test for the trial, if somebody feels up to it.

I installed Photoshop CS4 trial on Windows and in Wine (1.1.14). You can
download the InCtrl5 logs here:
Windows: http://www.mediafire.com/?xlnilzjz5ly
Wine: http://www.mediafire.com/?benzqxdjxsf

Now I tried to run Photoshop from Wine, Windows and the portable version again,
but all crash wile "initializin panels..." with this error:

Unhandled exception: unimplemented function gdiplus.dll.GdipMeasureDriverString
called in 32-bit code (0x7b845923).

I think I forgot to do something after I deleted my .wine folder.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #14 from Warren Dumortier   2009-03-01 03:57:03 ---
(In reply to comment #13)
> (In reply to comment #12)
> > Please also compare exactly what files (and maybe registry keys)
> > are installed on Windows when you do this.  InCtrl5 might be
> > helpful there; it's a free download from
> > http://www.pcmag.com/article2/0,4149,9882,00.asp
> > The InCtrl5 text logs would be useful for building a yawt regression
> > test for the trial, if somebody feels up to it.
>
> I installed Photoshop CS4 trial on Windows and in Wine (1.1.14). You can
> download the InCtrl5 logs here:
> Windows: http://www.mediafire.com/?xlnilzjz5ly
> Wine: http://www.mediafire.com/?benzqxdjxsf
>
> Now I tried to run Photoshop from Wine, Windows and the portable version again,
> but all crash wile "initializin panels..." with this error:
>
> Unhandled exception: unimplemented function gdiplus.dll.GdipMeasureDriverString
> called in 32-bit code (0x7b845923).
>
> I think I forgot to do something after I deleted my .wine folder.

Could you provide the logs when running it with Wine?
Does Photoshop give another error/message now?

You could try to stub GdipMeasureDriverString! :D

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #15 from Warren Dumortier   2009-03-01 03:58:27 ---
Sorry to post twice, but could you try to run it with native gdiplus?
You can install it with winetricks.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #16 from Robin L   2009-03-01 05:16:38 ---
Created an attachment (id=19726)
 --> (http://bugs.winehq.org/attachment.cgi?id=19726)
Log of Photoshop CS4 (installed in Wine) - crashes right after license
accepting

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #17 from Robin L   2009-03-01 05:17:09 ---
Created an attachment (id=19727)
 --> (http://bugs.winehq.org/attachment.cgi?id=19727)
Log of Photoshop CS4 (installed in Windows) - crashes right after license
accepting

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #18 from Robin L   2009-03-01 05:18:56 ---
I installed native gdiplus as Warren said, that was what I forgot. Now both
installations (Wine and Windows) crash right after I accept the license. I
don't even get to see the splash screen. Both logs have been added as an
attachement.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

Robin L  changed:

What    |Removed                     |Added
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  Attachment #19726|0                           |1
        is obsolete|                            |
  Attachment #19727|0                           |1
        is obsolete|                            |

--- Comment #19 from Robin L   2009-03-04 14:18:35 ---
Created an attachment (id=19788)
 --> (http://bugs.winehq.org/attachment.cgi?id=19788)
Photoshop CS4 crash log in  Wine 1.16

I've added a log with Wine version 1.16 to the attachments. Photoshop still
crashes because of the unimplemented function ExInitializeResourceLite in
"ntoskrnl.exe".The installer is not the problem, because running Photoshop CS4
installed by Windows gives the same error.

(PS: Ignore the two logs of crashes after license accepting, I did something
wrong)

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

cem  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #20 from cem   2009-04-28 04:45:07 ---
(In reply to comment #19)
> Created an attachment (id=19788)

--> (http://bugs.winehq.org/attachment.cgi?id=19788) [details]
> Photoshop CS4 crash log in  Wine 1.16
>
> I've added a log with Wine version 1.16 to the attachments. Photoshop still
> crashes because of the unimplemented function ExInitializeResourceLite in
> "ntoskrnl.exe".The installer is not the problem, because running Photoshop CS4
> installed by Windows gives the same error.
>
> (PS: Ignore the two logs of crashes after license accepting, I did something
> wrong)

http://msdn.microsoft.com/en-us/library/ms797091.aspx

Parameters
Resource
    Pointer to the caller-supplied storage, which must be at least
sizeof(ERESOURCE), for the resource variable being initialized. The storage
must be 4-byte aligned on 32-bit platforms, and 8-byte aligned on 64-bit
platforms.

Return Value

ExInitializeResourceLite returns STATUS_SUCCESS.
Comments

The storage for ERESOURCE must not be allocated from paged pool.

The resource variable can be used for synchronization by a set of threads.
Although the caller provides the storage for the resource variable, the
ERESOURCE structure is opaque: that is, its members are reserved for system
use.

Call ExDeleteResourceLite before freeing the memory for the resource.

Requirements

IRQL: <=DISPATCH_LEVEL

Headers: Declared in ntddk.h. Include ntddk.h.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #21 from cem   2009-04-28 05:11:03 ---
This link may be helpful.

http://www.koders.com/c/fid69FBE14167477B095602ACD42C94BE154DE0B09C.aspx?s=E...

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #22 from cem   2009-04-28 06:19:06 ---
Created an attachment (id=20776)
 --> (http://bugs.winehq.org/attachment.cgi?id=20776)
nativ ntoskrnl exe

i did try with nativ ntoskrnl.dll.
yet there are no "Unimplemented function ntoskrnl.exe.ExInitializeResourceLite"
problem. but it is still not working.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #23 from Ken Sharp   2009-05-28 17:29:23 ---
"Unimplemented function ntoskrnl.exe.ExInitializeResourceLite" is Bug 18202.
"Unimplemented function gdiplus.dll.GdipMeasureDriverString" is Bug 17433.

There are so many Photoshop CS4 bugs open that some of them are going round in
circles....

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #24 from Ken Sharp   2009-05-28 17:40:19 ---
*** Bug 17062 has been marked as a duplicate of this bug. ***

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #20776|application/octet-stream    |text/plain
          mime type|                            |
  Attachment #20776|0                           |1
        is obsolete|                            |

--- Comment #25 from Ken Sharp   2009-05-28 18:03:02 ---
(From update of attachment 20776)
Don't overwrite the ntoskrnl.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

--- Comment #26 from Ken Sharp   2009-05-28 19:06:02 ---
What's happening with this now?  It looks like the issues have been opened in
their own bugs.  Do we still need this bug?  Does the original error still
occur?

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

Ken Sharp  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
                URL|http://adobe.com            |http://trials.adobe.com/App
                   |                            |lications/Photoshop/CS4/Win
                   |                            |/ADBEPHSPCS4_LS1.7z
         Resolution|                            |FIXED

--- Comment #27 from Ken Sharp   2009-06-13 14:59:57 ---
Can not recreate original bug, other bugs have been opened.

Setting to fixed.

[Bug 16681] Adobe Photoshop CS4 fails to start, complains "Some of the application components are missing..."

http://bugs.winehq.org/show_bug.cgi?id=16681

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #28 from Alexandre Julliard   2009-06-19 11:03:41 ---
Closing bugs fixed in 1.1.24.