[Bug 45443] New: Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

Bug ID: 45443
           Summary: Diablo 3: Starting the game causes a black screen
                    softlock on the X-environment
           Product: Wine
           Version: 3.12
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 61776
  --> https://bugs.winehq.org/attachment.cgi?id=61776
Terminal output

On starting Diablo 3 I usually see a gray fullscreen before the game loads its
ingame-login screen. But with Wine 3.12 it stops at the gray screen (which
turns black if switched to the console and back). There are a few symptoms:

- Terminating all applications in Wine does not prevent the black screen to go
away or Wine to exit.
- The winedevices.exe does not respond to a SIGTERM and needs to be terminated
with a SIGKILL.
- Wine still refuses to exit automatically even if only the wineserver64
remains.
- After terminating all processes and switching from the console to the
X-environment again the screen is still black (not sure if this is caused by
Wine or if this is a bug in the X-Server).

In the attachments is the terminal output which I had to log to disk (the game
was started via "sworddragon@ubuntu:/wine/drive_c/Program Files (x86)/Diablo
III$ setarch i386 -3 './Diablo III.exe' -launch -opengl").

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #1 from [e-mail] ---
Edit: "prevent" should be "cause" in the previous comment.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

Maciej Stanczew  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #2 from Maciej Stanczew  ---
This could be related to bug #44585, as the message is similar
("setup_exception_record stack overflow").
I attached logs from Wine 3.11, Wine 3.12 and Wine Staging 3.12. One log that
is present in Vanilla but not in Staging is "EnumDisplayDevicesW" stub -- maybe
it's related to this bug.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #3 from Maciej Stanczew  ---
Created attachment 61780
  --> https://bugs.winehq.org/attachment.cgi?id=61780
Wine 3.11 -- not launching at all

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #4 from Maciej Stanczew  ---
Created attachment 61781
  --> https://bugs.winehq.org/attachment.cgi?id=61781
Wine 3.12 -- hanging on grey screen

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #5 from Maciej Stanczew  ---
Created attachment 61782
  --> https://bugs.winehq.org/attachment.cgi?id=61782
Wine Staging 3.12 -- everything loading and working correctly

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #6 from Maciej Stanczew  ---
I compiled vanilla Wine with gdi32-MultiMonitor patch, and this bug still
reproduces in the same form -- so it's not related to EnumDisplayDevicesW.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

Krack  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #7 from Krack  ---
The issue persists in wine-3.15.
I installed Diablo-III on my ArchLinux today into a vanilla 32bit prefix. I
only installed fonts since it wouldn't work without them.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

Acridwax  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #8 from Acridwax  ---
With WINE 4.0-staging this bug does not appear.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #9 from Maciej Stanczew  ---
Still happening with vanilla Wine 4.3. Works without problems on Staging.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #10 from Acridwax  ---
(In reply to Maciej Stanczew from comment #9)
> Still happening with vanilla Wine 4.3. Works without problems on Staging.

Confirming that this is indeed still true.  Works in 4.4 staging but any
non-staging WINE still has this bug.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #11 from Maciej Stanczew  ---
It looks like reproduction changed (?). On Wine 5.10 and 5.11 I can
successfully launch 32-bit Diablo III client. But 64-bit doesn't launch, it
hits "seh:setup_exception stack overflow" and exits.

The message is similar to bug #49436, but it's probably a separate issue; 49436
appeared in 5.11, whereas here we get the error even on 5.10, plus behavior is
different (hang vs exit).

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #12 from Maciej Stanczew  ---
Created attachment 67528
  --> https://bugs.winehq.org/attachment.cgi?id=67528
64-bit client on Wine 5.11 - doesn't work

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #13 from Maciej Stanczew  ---
Created attachment 67529
  --> https://bugs.winehq.org/attachment.cgi?id=67529
32-bit client on Wine 5.11 - works

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #14 from Maciej Stanczew  ---
About the original issue, X softlock on 32-bit client: for me it's fixed as of
Wine 5.9. With 5.8 I get a softlock with the last log being
"0128:fixme:avrt:AvSetMmThreadCharacteristicsW (L"Audio",0EF6FF1C): stub"
and with 5.9 I'm able to successfully launch the game.

Situation with 64-bit client is more complicated, but I think it should be
treated as a separate issue (or: issues). I'll be posting any relevant info in
bug #49436.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=45443

--- Comment #15 from Maciej Stanczew  ---
I'm able to start 64-bit game client using Wine 6.12 (non-Staging). With 6.11 I
was getting a blank screen and a lot of wined3d_deferred_context_map logs,
probably pointing to bug #42191 (which was fixed in 6.12).

Performance is still very bad (7-8 fps in game, 17 fps in menu), but the game
doesn't lock/crash, so I think this bug should be treated as either fixed or no
longer reproducible.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=45443

joaopa  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #16 from joaopa  ---
Reported fixed by the last comment. Can an administrator close this bug as
FIXED?

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=45443

Austin English  changed:

What    |Removed                     |Added
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         Resolution|---                         |FIXED
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #17 from Austin English  ---
(In reply to Maciej Stanczew from comment #15)
> I'm able to start 64-bit game client using Wine 6.12 (non-Staging). With
> 6.11 I was getting a blank screen and a lot of wined3d_deferred_context_map
> logs, probably pointing to bug #42191 (which was fixed in 6.12).
>
> Performance is still very bad (7-8 fps in game, 17 fps in menu), but the
> game doesn't lock/crash, so I think this bug should be treated as either
> fixed or no longer reproducible.

Fixed.

[Bug 45443] Diablo 3: Starting the game causes a black screen softlock on the X-environment

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=45443

Alexandre Julliard  changed:

What    |Removed                     |Added
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             Status|RESOLVED                    |CLOSED

--- Comment #18 from Alexandre Julliard  ---
Closing bugs fixed in 6.22.