[Bug 44049] New: Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

Bug ID: 44049
           Summary: Skyrim Special Edition: Frozen Black Screen on Launch
           Product: Wine
           Version: 2.21
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 59724
  --> https://bugs.winehq.org/attachment.cgi?id=59724
Log from Terminal. This is an EXT4 partition

When launching the game (from the Skyrim Launcher) the screen goes black, and
the game freezes with no audio.

The only way to exit the game, is to navigate to a different desktop, and kill
the SkyrimSE.exe process.

This happens with, and without the workaround outlined in Bug 41618 which
states that the user is to launch the game using the xaudio2_7 argument.

I have attached a logfile showing 4 attempts I made to launch the game, and the
associated terminal readouts.

To clarify, this is the workflow for launching skyrim SE:

Open Steam->Launch Skyrim Special Edition->Configure game settings in Skyrim SE
Launcher (this works!)->Click 'Play'->Game launches at resolution specified in
the Skyrim SE Launcher (This is where it fails. The game freezes at a black
window with no audio/video)

Tested at 2560x1080 (my native resolution) fullscreen
Tested at 1024x640 (sample resolution which is the second smallest) windowed

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

Andrew  changed:

What    |Removed                     |Added
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       Distribution|---                         |Other
                 CC|                            |[e-mail]

--- Comment #1 from Andrew  ---
Likely related to: Bug 44050!

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #2 from Andrew  ---
Created attachment 59746
  --> https://bugs.winehq.org/attachment.cgi?id=59746
Working Skyrim Launcher and associated terminal output

Attached screenshot of the launcher working, and associated terminal output

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #3 from Andrew  ---
Created attachment 59748
  --> https://bugs.winehq.org/attachment.cgi?id=59748
Moment where the game crashes. Unresponsive black window

Attached a screenshot of the game in it's locked/frozen state with the
associated terminal output.

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #4 from Andrew  ---
Created attachment 59754
  --> https://bugs.winehq.org/attachment.cgi?id=59754
backtrace.log

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #5 from Andrew  ---
Created attachment 59756
  --> https://bugs.winehq.org/attachment.cgi?id=59756
Terminal output with Gallium 9 disabled and x_audio override

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #6 from Andrew  ---
Created attachment 59757
  --> https://bugs.winehq.org/attachment.cgi?id=59757
Screenshot of the point of failure, and associated terminal output (Gallium 9
disabled x_audio override for SkyrimSE.exe and SkyrimSELauncher.exe)

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

Kimmo Myllyvirta  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #7 from Kimmo Myllyvirta  ---
It is still using native xaudio2, set xaudio2_7 to "builtin", not
"native,builtin". Sorry, probably I didn't explain it clearly earlier.

Also, there's pretty much nothing in your terminal (you have Steam or some
other process already running in some other terminal?) so I'm not quite sure
what the issue here is. Kill all existing wine processes and run "wine
Steam.exe &>log.txt" and press play, that should produce much better log file.

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #8 from Andrew  ---
No need to apologize, your help thus far has been very useful! I captured some
logs, which I will be attaching to this ticket. I did the following:

-Navigated to the Program Files (x86) folder on my c drive and executed "$ wine
Steam.exe &>log.txt". I then clicked 'play' from the steam interface, please
see log.txt for that
-Navigated to the Skyrim Special Edition folder on my EXT4 partition (it's a
big game, and I can't fit it on my boot SSD) and executed '$ wine SkyrimSE.exe
&>SkyrimSElog.txt'. Please see the attached SkyrimSElog.txt. (This was done
with no existing wine processes running)
-Navigated to the Skyrim Special Edition folder on my EXT4 partition (it's a
big game, and I can't fit it on my boot SSD) and executed '$ wine SkyrimSE.exe
&>SkyrimSELauncherlog.txt'. Please see the attached SkyrimSELauncherlog.txt.
(This was done with no existing wine processes running)

In all 3 instances above, I clicked 'play' on the Skyrim launcher, and was able
to launch the game to the black screen which was the original bug I opened the
ticket for.

Two things I wanted to point out:
1. I performed these tests with the winecfg global settings stating Gallium 9
is disabled for all applications.
2. The xaudio_7 override as a global setting in place for all applications as
well

Please don't hesitate to request any sort of testing procedure or something.
I'm willing to do whatever, and capture logs for you.

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #9 from Andrew  ---
Created attachment 59761
  --> https://bugs.winehq.org/attachment.cgi?id=59761
Log from Steam running '$ wine Steam.exe &>log.txt'

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #10 from Andrew  ---
Created attachment 59762
  --> https://bugs.winehq.org/attachment.cgi?id=59762
Log from Steam running '$ wine SkyrimSELauncher.exe &>SkyrimSELauncherlog.txt'

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #11 from Andrew  ---
Created attachment 59763
  --> https://bugs.winehq.org/attachment.cgi?id=59763
Log from Steam running '$ wine SkyrimSE.exe &>SkyrimSElog.txt'

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #12 from Kimmo Myllyvirta  ---
Could you run the game like this and attach the log;
$ WINEDEBUG=+tid,+seh,+loaddll wine Steam.exe &>log.txt

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

Andrew  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #59724|0                           |1
        is obsolete|                            |
  Attachment #59746|0                           |1
        is obsolete|                            |

--- Comment #13 from Andrew  ---
Created attachment 59770
  --> https://bugs.winehq.org/attachment.cgi?id=59770
WINEDEBUG=+tid,+seh,+loaddll wine Steam.exe &>log.txt

Attached is the log file from running the command:

"WINEDEBUG=+tid,+seh,+loaddll wine Steam.exe &>log.txt"

Same test settings as above:
Global xaudio_7 override set in winecfg
Staging disabled

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #14 from Kimmo Myllyvirta  ---
(In reply to Andrew from comment #13)
> Global xaudio_7 override set in winecfg

Is that a typo? :)

It is still loading native xaudio2_7 and crashes inside it (like in bug 38668)
00a7:trace:loaddll:load_native_dll Loaded
L"C:\windows\system32\XAudio2_7.dll" at 0x7faeb4020000: native
00a7:trace:seh:NtRaiseException code=c0000005 flags=0 addr=0x7faeb4091ca2
ip=7faeb4091ca2 tid=00a7

Check again that your overrides are correct; xaudio2_7 set to "builtin". When
that XAudio2_7.dll loaddll line says "builtin", it should not freeze.

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #15 from Andrew  ---
Created attachment 59772
  --> https://bugs.winehq.org/attachment.cgi?id=59772
Global override list

Yes, sorry that was a typo. I meant xaudio2_7

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #16 from Andrew  ---
If Bug 38668 is the root cause, then perhaps it would be prudent of me to close
this ticket and Bug 44050, then mark them as a duplicates. Is there a way that
I can add SkyrimSE to a list of affected applications for Bug 38668 so that the
testing of any fixes to XAudio2_7.dll can be tracked in a comprehensive manner?

Thanks

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #17 from Kimmo Myllyvirta  ---
(In reply to Andrew from comment #15)
> Created attachment 59772 [details]
> Global override list

Select xaudio2_7, click edit and select "builtin (wine)" only.

(In reply to Andrew from comment #16)
> If Bug 38668 is the root cause, then perhaps it would be prudent of me to
> close this ticket and Bug 44050, then mark them as a duplicates. Is there a
> way that I can add SkyrimSE to a list of affected applications for Bug 38668
> so that the testing of any fixes to XAudio2_7.dll can be tracked in a
> comprehensive manner?
>
> Thanks

It is already in the known bugs list here;
https://appdb.winehq.org/objectManager.php?sClass=version&iId=34375
But yeah, someone might want to edit the title of bug 38668 also and mention
SkyrimSE there (i can't do that).

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #18 from Andrew  ---
I will email the creator of Bug 38668 and let him know.

To confirm, doing the edit that you had just said (xaudio2_7, builtin (wine))
the error I am seeing is slightly different now.

The application (SkyrimSE.exe) will launch from the Skyrim Launcher. The screen
remains black, but for a brief moment, I do in fact get some audio output. For
the slightest second, I can hear the music which starts playing when the
Bethesda logo appears.

I am also able to quit the application by hitting the super key and clicking
the red x that appears in the top right hand corner of the application overview
from the activities page. NOTE: I am using the gnome 3 desktop.

I did not have to exit the application by manually killing the process. This
leads me to believe that this ticket is a duplicate of Bug 38668

Thank you for your time

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

Andrew  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |DUPLICATE

--- Comment #19 from Andrew  ---
Although the symptoms are different in Wolfestein: The Old Blood the root issue
appears to be the same in Skyrim Special Edition.

*** This bug has been marked as a duplicate of bug 38668 ***

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

--- Comment #20 from Andrew  ---
*** Bug 44050 has been marked as a duplicate of this bug. ***

[Bug 44049] Skyrim Special Edition: Frozen Black Screen on Launch

https://bugs.winehq.org/show_bug.cgi?id=44049

Alistair Leslie-Hughes  changed:

What    |Removed                     |Added
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             Status|RESOLVED                    |CLOSED

--- Comment #21 from Alistair Leslie-Hughes  ---
Closing Duplicate