[Bug 33974] New: The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

Bug #: 33974
           Summary: The Last Remnant crashes frequently
           Product: Wine
           Version: 1.6-rc4
          Platform: x86-64
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]
    Classification: Unclassified

When playing TLR, the game is guaranteed to crash at certain points; one such
example is when entering the Sacred Lands in the game.

Additionally, the game crashes repeatedly during fights when displaying certain
enemy attacks from certain angles; these crashes do not leave any useful info
that I have been able to find, though I am willing to provide any logs on
demand.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #1 from Mike Blumenkrantz  2013-07-07 08:33:56 CDT ---
A game save just before a fight which triggers one such crash can be found
here:

http://dev.enlightenment.fr/~discomfitor/savegame00

To trigger the crash with this save, simply walk forward, sit through or skip
the brief cinematic, then continue through the boss fight until the crash
occurs.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

Dan Kegel  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download
                URL|                            |http://www.lastremnant-game
                   |                            |.com/
                 CC|                            |[e-mail]

--- Comment #2 from Dan Kegel  2013-07-07 12:38:29 CDT ---
Thanks for the game save.     Can you also attach a log?
http://wiki.winehq.org/FAQ#get_log

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #3 from Mike Blumenkrantz  2013-07-07 13:21:42 CDT ---
Created attachment 45147
  --> http://bugs.winehq.org/attachment.cgi?id=45147
crash log

output from crash using attached game save

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #4 from Dan Kegel  2013-07-07 13:26:35 CDT ---
I don't see a backtrace in there.  Maybe try again after 
  winetricks nocrashdialog
?

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #5 from Mike Blumenkrantz  2013-07-07 13:32:28 CDT ---
(In reply to comment #4)
> I don't see a backtrace in there.  Maybe try again after 
>   winetricks nocrashdialog
> ?

You are correct; there is no backtrace, nor does wine seem to know that it has
crashed. I do get a 1.3gb core dump each time, however, and it is definitely
crashing with SIGSEGV.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #6 from Dan Kegel  2013-07-07 15:05:43 CDT ---
I bet steam's crashhandler.dll or friends is catching them.

+seh can add a little info to the log about the crash, but probably isn't
useful in and of itself.

(I wonder what happens if you disable crashhandler.dll.)

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

Qian Hong  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #7 from Qian Hong  2013-07-07 15:10:24 CDT ---
(In reply to comment #5)
> (In reply to comment #4)
> I do get a 1.3gb core dump each time, however, and it is definitely
> crashing with SIGSEGV.

Hi,

If you use winedbg to open the core dump, could you get a backtrace?

$ winedbg xxx.dmp or somthing like that

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #8 from Mike Blumenkrantz  2013-07-08 00:00:33 CDT ---
(In reply to comment #6)
> I bet steam's crashhandler.dll or friends is catching them.
>
> +seh can add a little info to the log about the crash, but probably isn't
> useful in and of itself.
>
> (I wonder what happens if you disable crashhandler.dll.)

I'll test this and report back after work today.

(In reply to comment #7)
> (In reply to comment #5)
> > (In reply to comment #4)
> > I do get a 1.3gb core dump each time, however, and it is definitely
> > crashing with SIGSEGV.
>
> Hi,
>
> If you use winedbg to open the core dump, could you get a backtrace?
>
> $ winedbg xxx.dmp or somthing like that

Unfortunately the cores are truncated (despite having set them to unlimited
size with ulimit). Loading them reveals a three frame stack with no symbols.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #9 from Mike Blumenkrantz  2013-07-08 09:28:58 CDT ---
(In reply to comment #6)
> I bet steam's crashhandler.dll or friends is catching them.
>
> +seh can add a little info to the log about the crash, but probably isn't
> useful in and of itself.
>
> (I wonder what happens if you disable crashhandler.dll.)

Okay, I tried disabling crashhandler: no change.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #10 from Qian Hong  2013-07-08 09:37:40 CDT ---
(In reply to comment #8)
> > $ winedbg xxx.dmp or somthing like that
>
> Unfortunately the cores are truncated (despite having set them to unlimited
> size with ulimit). Loading them reveals a three frame stack with no symbols.

Did you installed debug symbol for Wine? I remember the Ubuntu wine-dbg package
was broken some time ago, not sure how is the current states, but it would be
great if you can try build Wine your self and reproduce the crashing, then read
the mini dump file with winedbg to see if there is any symbols.

Even without symbols, could you paste the frame stack then?

Thanks a lot!

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #11 from Mike Blumenkrantz  2013-07-08 09:41:10 CDT ---
(In reply to comment #10)
> (In reply to comment #8)
> > > $ winedbg xxx.dmp or somthing like that
> >
> > Unfortunately the cores are truncated (despite having set them to unlimited
> > size with ulimit). Loading them reveals a three frame stack with no symbols.
>
> Did you installed debug symbol for Wine? I remember the Ubuntu wine-dbg package
> was broken some time ago, not sure how is the current states, but it would be
> great if you can try build Wine your self and reproduce the crashing, then read
> the mini dump file with winedbg to see if there is any symbols.
>
> Even without symbols, could you paste the frame stack then?
>
> Thanks a lot!

I have debug symbols available, but the frame stack from the core dumps is
completely blank.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #12 from Mike Blumenkrantz  2013-07-08 10:31:20 CDT ---
Created attachment 45161
  --> http://bugs.winehq.org/attachment.cgi?id=45161
second crash output

I just tested with wine sound disabled, and I was able to get past the battle
sequence in the save (though it crashed immediately after). Setting to
pulseaudio has the same result, so I'm thinking this particular crash is
somehow a wine alsa driver bug?

Output from the next crash is attached, frame stack from backtrace of that
crash also contains no usable symbols.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #13 from Mike Blumenkrantz  ---
This is still an issue with 1.7.20, and I'm regretting not buying a couple
steam keys last time it was on sale to give away to developers :/

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #14 from Mike Blumenkrantz  ---
Created attachment 48820
  --> http://bugs.winehq.org/attachment.cgi?id=48820
+seh,+tid log

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

Sebastian Lackner  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #15 from Sebastian Lackner  ---
Hi,

The problem could be related to exception handling, but unfortunately I didn't
see anything obvious wrong. Its a bit weird that the exception is repeated over
and over again, but this could also just be bad programming, and doesn't
necessarily mean an error. Moreover the log stil doesn't contain a good reason
why the program crashes.

Could you also attach a log with +pid,+relay,+seh please? When the file is too
big just compress it before attaching to this bug report, or store it at an
external location.

Regards,
Sebastian

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #16 from Mike Blumenkrantz  ---
(In reply to Sebastian Lackner from comment #15)
> Hi,
>
> The problem could be related to exception handling, but unfortunately I
> didn't see anything obvious wrong. Its a bit weird that the exception is
> repeated over and over again, but this could also just be bad programming,
> and doesn't necessarily mean an error. Moreover the log stil doesn't contain
> a good reason why the program crashes.
>
> Could you also attach a log with +pid,+relay,+seh please? When the file is
> too big just compress it before attaching to this bug report, or store it at
> an external location.
>
> Regards,
> Sebastian

I've created a log as requested, which can be found here (~51MB):

http://devs.enlightenment.org/~discomfitor/tlr.log.xz

This was made with

RelayExclude="ntdll.RtlEnterCriticalSection;ntdll.RtlLeaveCriticalSection;kernel32.48;kernel32.49;kernel32.94;kernel32.95;kernel32.96;kernel32.97;kernel32.98;KERNEL32.GetLastError;KERNEL32.SetLastError;KERNEL32.FlsGetValue;KERNEL32.SetLastError;KERNEL32.GetLastError;KERNEL32.TlsGetValue;ntdll.RtlAllocateHeap;ntdll.RtlSizeHeap;ntdll.RtlFreeHeap;ntdll.RtlTryEnterCriticalSection;wined3d.wined3d_mutex_unlock;wined3d.wined3d_mutex_lock;KERNEL32.WaitForSingleObject;ntdll.NtQueryAttributesFile;winsock.WS2_recv_base;winsock.wsaErrno;winhttp:get_system_proxy_autoconfig_url;ntdll.FILE_CreateFile;ntdll.NtResetEvent;ntdll.NtWaitForMultipleObjects;KERNEL32.SetEvent;ntdll.NtSetEvent;ws2_32.select;ws2_32.__WSAFDIsSet;ntdll.wine_server_release_fd;ntdll.wine_server_handle_to_fd;ws2_32.WSAGetLastError;ws2_32.accept;KERNEL32.QueryPerformanceCounter;ntdll.NtQueryPerformanceCounter;KERNEL32.ResetEvent;KERNEL32.WaitForMultipleObjects;ntdll.RtlReAllocateHeap;msvcr80.memcpy;ntdll.NtDelayExecution;KERNEL32.Sleep;msvcr80.memset;ntdll.RtlDosPathNameToNtPathName_U;wined3d.wined3d_device_set_vs_consts_f;wined3d.wined3d_device_set_ps_consts_f;opengl32.wglGetCurrentContext;KERNEL32.InterlockedCompareExchange;ntdll.RtlFreeUnicodeString;ntdll.RtlAcquireResourceShared;ntdll.RtlReleaseResource;wined3d.wined3d_device_set_sampler_state;msvcr80._CIpow;ntdll.RtlNtStatusToDosError;KERNEL32.GetTickCount;msvcr80.wcsncpy;KERNEL32.ReadFile;ntdll.NtReadFile;wined3d.wined3d_device_set_texture;user32.ShowWindow;msvcr80.wcsstr;wined3d.wined3d_device_set_render_state;msvcr80._aligned_free;msvcr80._aligned_malloc;msvcr80._wcsnicmp;msvcr80._wcsicmp;msvcr80.memmove"

Note that the decompressed filesize is around 8GB, and it took me a little over
1 hour to compress, so this will require a lot of time and space to decompress
for viewing.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #17 from Mike Blumenkrantz  ---
Probably worth noting that this game is now 75% discounted for the Steam Summer
Sale. If any wine developers are interested in looking into this, I will gift
you a copy of the game.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #18 from Mike Blumenkrantz  ---
I've just encountered a different type of crash which occurs when I try to
enter a certain area in the game. A log can be found here, created the same way
as the previous one:

http://devs.enlightenment.org/~discomfitor/tlr2.log.xz

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #19 from Anastasius Focht  ---
Hello folks,

the exceptions are harmless and expected.

--- snip ---
...
004d:Call shell32.SHGetKnownFolderPath(7eff7f50,00008000,00000000,7efff70c)
ret=7eff18e3
...
004d:Call KERNEL32.GetSystemDirectoryW(0033e168,00000104) ret=7e383250
004d:Ret  KERNEL32.GetSystemDirectoryW() retval=00000013 ret=7e383250
004d:Call advapi32.RegQueryValueExW(0000005c,7e3cb220
L"ProfilesDirectory",00000000,0033dcd8,0033df60,0033dcdc) ret=7e382ac0
004d:Ret  advapi32.RegQueryValueExW() retval=00000000 ret=7e382ac0
004d:Call advapi32.GetUserNameW(0033e168,0033dd54) ret=7e382fda
004d:Ret  advapi32.GetUserNameW() retval=00000001 ret=7e382fda
004d:Call shlwapi.PathAppendW(0033e7e8 L"C:\users",0033e168 L"root")
ret=7e382fef
004d:Ret  shlwapi.PathAppendW() retval=00000001 ret=7e382fef
004d:Call shlwapi.PathAppendW(0033e7e8 L"C:\users\root",0033dd72
L"\Desktop") ret=7e38301e
004d:Ret  shlwapi.PathAppendW() retval=00000001 ret=7e38301e 
...
--- snip ---

You are running Wine as root. NEVER do this!
Any bug reports/logs resulting from that are automatically invalid.

You need to reinstall _everything_ in a clean WINEPREFIX owned by a normal
user.

Regards

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #20 from Mike Blumenkrantz  ---
(In reply to Anastasius Focht from comment #19)
> Hello folks,
>
> the exceptions are harmless and expected.
>
> --- snip ---
> ...
> 004d:Call shell32.SHGetKnownFolderPath(7eff7f50,00008000,00000000,7efff70c)
> ret=7eff18e3
> ...
> 004d:Call KERNEL32.GetSystemDirectoryW(0033e168,00000104) ret=7e383250
> 004d:Ret  KERNEL32.GetSystemDirectoryW() retval=00000013 ret=7e383250
> 004d:Call advapi32.RegQueryValueExW(0000005c,7e3cb220
> L"ProfilesDirectory",00000000,0033dcd8,0033df60,0033dcdc) ret=7e382ac0
> 004d:Ret  advapi32.RegQueryValueExW() retval=00000000 ret=7e382ac0
> 004d:Call advapi32.GetUserNameW(0033e168,0033dd54) ret=7e382fda
> 004d:Ret  advapi32.GetUserNameW() retval=00000001 ret=7e382fda
> 004d:Call shlwapi.PathAppendW(0033e7e8 L"C:\users",0033e168 L"root")
> ret=7e382fef
> 004d:Ret  shlwapi.PathAppendW() retval=00000001 ret=7e382fef
> 004d:Call shlwapi.PathAppendW(0033e7e8 L"C:\users\root",0033dd72
> L"\Desktop") ret=7e38301e
> 004d:Ret  shlwapi.PathAppendW() retval=00000001 ret=7e38301e 
> ...
> --- snip ---
>
> You are running Wine as root. NEVER do this!
> Any bug reports/logs resulting from that are automatically invalid.
>
> You need to reinstall _everything_ in a clean WINEPREFIX owned by a normal
> user.
>
> Regards

Done, and there is no change at all in the status of the crashes that I
reported in comment #16.

I did discover, however, that when using a 32bit wine prefix, some of the other
crashes, eg. comment #18, disappear.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #21 from Anastasius Focht  ---
Hello Mike,

I installed that game and loaded the attached savegame.
Proceeded with the fight against that boss/guy but I don't get any crash.

Regards

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #22 from Mike Blumenkrantz  ---
(In reply to Anastasius Focht from comment #21)
> Hello Mike,
>
> I installed that game and loaded the attached savegame.
> Proceeded with the fight against that boss/guy but I don't get any crash.
>
> Regards

That's very interesting. Did the boss guy kill one of your group leaders,
leading to "botch" status? This triggers a crash 100% of the time for me.

I just tested the save again here and it crashes when this occurs.

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #23 from Anastasius Focht  ---
Hello Mike,

--- quote ---
That's very interesting. Did the boss guy kill one of your group leaders,
leading to "botch" status? This triggers a crash 100% of the time for me.
--- quote ---

Yes, I've had at least two group leaders killed and it showed 'botched' for
each (remaining members do not take commands anymore).
And I lost the battle in the end :|

Regards

[Bug 33974] The Last Remnant crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #24 from Sebastian Lackner  ---
I assume that Anastasius is testing with the latest uptstream version (>1.7.20)
- maybe it was fixed as a side effect just within the last couple of commits?
*hope* ;)

[Bug 33974] The Last Remnant (Steam) crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

Anastasius Focht  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|http://www.lastremnant-game |http://store.steampowered.c
                   |.com/                       |om/app/23310/
            Summary|The Last Remnant crashes    |The Last Remnant (Steam)
                   |frequently                  |crashes frequently

--- Comment #25 from Anastasius Focht  ---
Hello folks,

I reverted to Wine 1.7.20 and it still works - even in 'botched' scenarios.
Can you run the game in mid-res 'windowed' mode, e.g. 960x720 and the like.

Regards

[Bug 33974] The Last Remnant (Steam) crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

--- Comment #26 from Mike Blumenkrantz  ---
(In reply to Anastasius Focht from comment #25)
> Hello folks,
>
> I reverted to Wine 1.7.20 and it still works - even in 'botched' scenarios.
> Can you run the game in mid-res 'windowed' mode, e.g. 960x720 and the like.
>
> Regards

I've just tested this with a couple other resolutions, and I still get a crash.

I wonder if this is somehow a driver bug? I'm using nvidia binary.

Also possibly noteworthy is that I'm not using pulseaudio here, so it's just
using alsa. I tried disabling sound with 'winetricks sound=disabled', but this
seems to have no effect on the game, and sound continues to play.

[Bug 33974] The Last Remnant (Steam) crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

Mike Blumenkrantz  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|---                         |INVALID

--- Comment #27 from Mike Blumenkrantz  ---
This turned out to be an nvidia (binary) driver bug. Everything appears to work
fine now.

[Bug 33974] The Last Remnant (Steam) crashes frequently

http://bugs.winehq.org/show_bug.cgi?id=33974

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #28 from Austin English  ---
Closing.

[Bug 33974] The Last Remnant (Steam) crashes frequently

https://bugs.winehq.org/show_bug.cgi?id=33974

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|INVALID                     |UPSTREAM