[Bug 44077] New: Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

Bug ID: 44077
           Summary: Overwatch: Within the first minute of game play the
                    entire OS stops rendering (requires hard reboot)
           Product: Wine-staging
           Version: 2.21
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
                CC: [e-mail], [e-mail],
                    [e-mail]
      Distribution: ---

wine-2.21 (Staging)

Linux oribi 4.13.12-1-ARCH #1 SMP PREEMPT Wed Nov 8 11:54:06 CET 2017 x86_64
GNU/Linux

Graphics:  Card: Advanced Micro Devices [AMD/ATI] Ellesmere [Radeon RX
470/480/570/580]
           Display Server: x11 (X.Org 1.19.5 ) drivers: nvidia (unloaded:
modesetting,fbdev,nv,vesa,nouveau)
           Resolution: 1920x1200@59.95hz
           OpenGL: renderer: AMD Radeon RX 480 Graphics (AMD POLARIS10 / DRM
3.18.0 / 4.13.12-1-ARCH, LLVM 5.0.0)
           version: 4.5 Mesa 17.2.5

env WINEPREFIX="/games/BattleNet" /usr/bin/wine
/games/BattleNet/drive_c/Program\ Files\ (x86)/Overwatch/Overwatch.exe

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

Nikolay Sivov  changed:

What    |Removed                     |Added
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           Severity|critical                    |normal

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

Fabian Maurer  changed:

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                 CC|                            |[e-mail]

--- Comment #1 from Fabian Maurer  ---
Wine shouldn't be able to freeze the system, that's a driver issue.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #2 from san  ---
(In reply to Fabian Maurer from comment #1)
> Wine shouldn't be able to freeze the system, that's a driver issue.

I understand. However I haven't seen this case in any other (native) game so
I'm reporting it here as well. Just looked around and found a relevant issue on
the dri-devel bugtracker. Will link these to eachother.

https://bugs.freedesktop.org/show_bug.cgi?id=102962

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #3 from Austin English  ---
Driver/kernel bug.

Also, why do you have Nvidia drivers loaded for an AMD card?

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

Austin English  changed:

What    |Removed                     |Added
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         Resolution|---                         |NOTOURBUG
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #4 from Austin English  ---
(In reply to Austin English from comment #3)
> Driver/kernel bug.
>
> Also, why do you have Nvidia drivers loaded for an AMD card?

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #5 from san  ---
(In reply to Austin English from comment #4)
> (In reply to Austin English from comment #3)
> > Driver/kernel bug.
> >
> > Also, why do you have Nvidia drivers loaded for an AMD card?

Probably because my old video card was NVidia and I didn't bother to remove the
NVidia drivers.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

Józef Kucia  changed:

What    |Removed                     |Added
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         Resolution|NOTOURBUG                   |---
                 CC|                            |[e-mail]
     Ever confirmed|0                           |1
             Status|RESOLVED                    |REOPENED

--- Comment #6 from Józef Kucia  ---
(In reply to Fabian Maurer from comment #1)
> Wine shouldn't be able to freeze the system, that's a driver issue.

It's true that GPU drivers could have better support for resetting GPU when
hang is detected. However, triggering GPU hang might be a wine bug.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #7 from Matteo Bruni  ---
(In reply to Józef Kucia from comment #6)
> (In reply to Fabian Maurer from comment #1)
> > Wine shouldn't be able to freeze the system, that's a driver issue.
>
> It's true that GPU drivers could have better support for resetting GPU when
> hang is detected. However, triggering GPU hang might be a wine bug.

(See e.g. bug 43273 for one of such cases)

(In reply to san from comment #5)
> (In reply to Austin English from comment #4)
> > (In reply to Austin English from comment #3)
> > > Driver/kernel bug.
> > >
> > > Also, why do you have Nvidia drivers loaded for an AMD card?
>
> Probably because my old video card was NVidia and I didn't bother to remove
> the NVidia drivers.

Unlikely to be related to this bug but please get rid of the nvidia binary
driver and install the amdgpu DDX, if necessary.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

[e-mail] changed:

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                 CC|                            |[e-mail]

--- Comment #8 from [e-mail] ---
Can confirm i have this freezing problem on vega 64 with amdgpu/mesa on
wine-staging 2.21, I rolled back to 2.16 and it doesnt freeze. It does have
graphical artifacts on the interface though.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #9 from [e-mail] ---
Created attachment 59913
  --> https://bugs.winehq.org/attachment.cgi?id=59913
interface font artifacts

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #10 from [e-mail] ---
attached screenshot of font/interface artifacts (present on wine staging 2.16
through current version 2.21)

the freeze occurs on wine-staging 2.17-2.21

replicate: training->practice vs ai
start a match, go to enemy spawn and wait for them to come out of the doors. it
should freeze almost soon as the enemy comes out of the doors.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #11 from [e-mail] ---
to clarify, im using the overwatch patched version of 2.16 by awesie, not
normal staging

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #12 from [e-mail] ---
I've done a check between awesie's overwatch 2.16 and 2.17, which had the
staging changes merged. the freezing exists in 2.17, which means a regression
test needs to be done between overwatch branches 2.16 and 2.17 found here:

https://github.com/gamax92/wine-overwatch

will try to get to it if i have the time but if someone else gets to it before
me please do so.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

Matt  changed:

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                 CC|                            |[e-mail]

--- Comment #13 from Matt  ---
This bug can be more easily reproduced by going to the training practice range
and attempting to select the hero Symmetra. It will crash every time

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #14 from san  ---
Same goes for character Pharah. Is there a way to output the shaders generated
by wine? This might give an insight on what goes wrong.

I'm eager to help out finding the cause of this issue but I lack the specific
knowledge about debugging Wine / GPU crashes. I'm experienced in debugging
normal C++ applications and games (including GPU issues). Any links to
information that might help me provide better information, or even find the
issue myself, are much appreciated!

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #15 from [e-mail] ---
So I finally got this to stop hard locking my system and run perfectly with the
following export set:

MESA_GL_VERSION_OVERRIDE=4.0COMPAT

anything higher than 4.0 messes up the menus.

Runs smooth (apart from shader cache working) and no longer freezes the OS! Was
able to play with around 70-80 (sometimes higher) fps on medium-ish settings on
vega 64 + r7 1700x

video:
https://www.youtube.com/watch?v=rU3tws1Wx1k

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #16 from [e-mail] ---
additionally I've had reports of this not rendering properly on mesa 17.3.5 but
it does render properly on 18.0.0 rc4

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #17 from Matt  ---
Can confirm mesa compat set to 4.0 fixes it for me too on R9 Fury, with LLVM 6
and mesa 18.1git

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

tokktokk  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #18 from [e-mail] ---
Created attachment 60931
  --> https://bugs.winehq.org/attachment.cgi?id=60931
overwatch no longer renders correctly with mesa override

This was originally able to be resolved using
MESA_GL_VERSION_OVERRIDE=4.0COMPAT, however commit
72de747c6a6cdd0be84a24932a4452f453861dbe broke that functionality, so that
MESA-GL_VERSION_OVERRIDE no longer renders properly, at least on my system. See
attached.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #19 from [e-mail] ---
correction - MESA_GL_VERSION_OVERRIDE, small typo, used correctly in testing.
problem persists

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

Jeremy Silliman  changed:

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                 CC|                            |[e-mail]

--- Comment #20 from Jeremy Silliman  ---
I can confirm that the aforementioned rendering bug exists on my system. I'm
using an RX 580, with Mesa 18/LLVM 5.0.1 and Wine 3.5.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #21 from [e-mail] ---
I can now also confirm this bug exists on vanilla wine-3.5 without staging, and
without the override the entire system still hangs/freezes when picking
symmetra.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering ( requires hard reboot)

https://bugs.winehq.org/show_bug.cgi?id=44077

[e-mail] changed:

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                 CC|                            |[e-mail]

--- Comment #22 from [e-mail] ---
wine-staging 3.10
picking symmetra freeze the system

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering (requires hard reboot)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=44077

joaopa  changed:

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                 CC|                            |[e-mail]

--- Comment #23 from joaopa  ---
Does the bug still occur with vanilla wine-5.5?

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering (requires hard reboot)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=44077

--- Comment #24 from [e-mail] ---
Vanilla 5.7 does not work due to missing patches required for the anti-cheat.
Results in 'Game Initialization Failed', however this is a different issue.

In regards to the graphical issue - game works fine using 5.6 staging and
OpenGL. Was able to pick Symmetra and go into training area without issues.
Previous issue would freeze at hero select.

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering (requires hard reboot)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=44077

Zebediah Figura  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]
             Status|REOPENED                    |RESOLVED
         Resolution|---                         |NOTOURBUG

--- Comment #25 from Zebediah Figura  ---
Marking as a Mesa bug...

[Bug 44077] Overwatch: Within the first minute of game play the entire OS stops rendering (requires hard reboot)

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=44077

Zebediah Figura  changed:

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             Status|RESOLVED                    |CLOSED

--- Comment #26 from Zebediah Figura  ---
and resolving fixed.