[Bug 42427] New: Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

Bug ID: 42427
           Summary: Steam application claims no internet connection
           Product: Wine
           Version: 2.1
          Hardware: x86
                OS: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

I tried many times but Steam doesn't load any page or install any game.

I'm trying to run with "WINEDEBUG=-all wine Steam.exe -no-cef-sandbox
-no-dwrite -tcp" (AFAIK cef and dwrite are already fixed and I could remove
them) I tried the combinations with/without each argument

To force Steam to install a specific game even without internet connection to
find it using Steam application, I ran "WINEDEBUG=-all wine Steam.exe
-no-cef-sandbox -no-dwrite -tcp steam://run/372000" and then the Steam
applications says it can't install without internet connection.

One strange thing is that I installed it and after the installation, the
application updates itself without problem

Also, I have libnss-mdns:i386 library installed and updated as I have mdns in
my hosts entry of /etc/nsswitch.conf file.

I tried with Windows 7 and XP (using winecfg, setting globally and specific to
the application as well)

$wine --version
wine-2.1

Installed the latest version through:
sudo add-apt-repository ppa:wine/wine-builds
sudo apt-get update
sudo apt-get install --install-recommends winehq-devel

I searched for help on internet and on
https://appdb.winehq.org/objectManager.php?sClass=version&iId=19444 , but I
didn't find a similar problem or a workaround

Anyone have a hint how I can get it working? Or how I can get the back trace to
help to investigate this problem?

Thank you all for the help

Kind regards,
Luan

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #1 from Luan Cestari  ---
I also installed and tested with "winetricks corefonts" (and got Steam
installed with "winetricks steam")

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #2 from Luan Cestari  ---
Using "WINEPREFIX=/wine32 WINEARCH=win32" (win 32 wine) I was able to force the
download ("... steam://run/372000") but it doesn't load/open any web page
inside Steam. So It seems there are two issues at least, one with network on
win 64 bits (default) and one with loading web page on Steam (something that
reminds "-no-cef-sandbox" , maybe a regression bug or there was something new
in Steam embedded browser that need to be fixed on wine)

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #3 from Luan Cestari  ---
(In reply to Luan Cestari from comment #2)
> Using "WINEPREFIX=/wine32 WINEARCH=win32" (win 32 wine) I was able to force
> the download ("... steam://run/372000") but it doesn't load/open any web
> page inside Steam. So It seems there are two issues at least, one with
> network on win 64 bits (default) and one with loading web page on Steam
> (something that reminds "-no-cef-sandbox" , maybe a regression bug or there
> was something new in Steam embedded browser that need to be fixed on wine)

Using win 32 bits worked for the connection but the Tree of Savior game crashed
due some error form the driver

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #4 from Austin English  ---
(In reply to Luan Cestari from comment #0)
> Anyone have a hint how I can get it working? Or how I can get the back trace
> to help to investigate this problem?

There may or may not be a backtrace (there's no indication there was a crash),
but since you've set WINEDEBUG=-all, you disabled all wine output. You need to
unset that to get something useful.

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #5 from Luan Cestari  ---
(In reply to Austin English from comment #4)
> (In reply to Luan Cestari from comment #0)
> > Anyone have a hint how I can get it working? Or how I can get the back trace
> > to help to investigate this problem?
>
> There may or may not be a backtrace (there's no indication there was a
> crash), but since you've set WINEDEBUG=-all, you disabled all wine output.
> You need to unset that to get something useful.

I found there were missing a couple components such as DirectX. Was Wine
suppose to implement the DirectX functions?

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #6 from Austin English  ---
(In reply to Luan Cestari from comment #5)
> (In reply to Austin English from comment #4)
> > (In reply to Luan Cestari from comment #0)
> > > Anyone have a hint how I can get it working? Or how I can get the back trace
> > > to help to investigate this problem?
> >
> > There may or may not be a backtrace (there's no indication there was a
> > crash), but since you've set WINEDEBUG=-all, you disabled all wine output.
> > You need to unset that to get something useful.
>
> I found there were missing a couple components such as DirectX. Was Wine
> suppose to implement the DirectX functions?

Missing where?

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #7 from Luan Cestari  ---
Missing to the game run, but I thought the DIrectX was implemented by Wine

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #8 from Austin English  ---
(In reply to Luan Cestari from comment #7)
> Missing to the game run, but I thought the DIrectX was implemented by Wine

DX9 is, but there are bugs, of course. DX10/11 are in progress, but incomplete.

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #9 from Matteo Bruni  ---
(In reply to Luan Cestari from comment #0)
> I tried many times but Steam doesn't load any page or install any game.
>
> I'm trying to run with "WINEDEBUG=-all wine Steam.exe -no-cef-sandbox
> -no-dwrite -tcp" (AFAIK cef and dwrite are already fixed and I could remove
> them) I tried the combinations with/without each argument

Maybe it's unrelated to your issue but you should avoid the -tcp option unless
you really need it. Nobody really uses it and the Steam servers often times are
just broken for TCP.

You shouldn't need -no-dwrite anymore either.

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #10 from Luan Cestari  ---
@Austin English , thank you for the clarification. Strange that I still need to
install DirectX 9 to make the game work even wine implementing it. I can change
to builtin on winecfg and still works fine.

@Matteo Bruni, I tried without passsing that argument but on both cases (and
until now) the Steam's Browser isn't working (but using a workaround I can
download the games, so it have internet connection and can solve DNS)

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

mvvvv  changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

--- Comment #11 from mvvvv  ---
Same problem here with Ubuntu 16.10 and
https://launchpad.net/~wine/+archive/ubuntu/wine-builds configured for windows
7.

This problem has been briefly solved with wine 2.0 RC4 or 5 (sorry I'm not
sure).

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #12 from Luan Cestari  ---
(In reply to mvvvv from comment #11)
> Same problem here with Ubuntu 16.10 and
> https://launchpad.net/~wine/+archive/ubuntu/wine-builds configured for
> windows 7.
>
> This problem has been briefly solved with wine 2.0 RC4 or 5 (sorry I'm not
> sure).

I got the latest update and still happening on wine 2.1

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #13 from Luan Cestari  ---
(In reply to Luan Cestari from comment #12)
> (In reply to mvvvv from comment #11)
> > Same problem here with Ubuntu 16.10 and
> > https://launchpad.net/~wine/+archive/ubuntu/wine-builds configured for
> > windows 7.
> >
> > This problem has been briefly solved with wine 2.0 RC4 or 5 (sorry I'm not
> > sure).
>
> I got the latest update and still happening on wine 2.1

And also wine 2.2 (the current latest version)

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #14 from Bruno Jesus  ---
So you can login to Steam but not download games, is that it?

Please attach a log when trying to run Steam and downloading something, read
more at https://wiki.winehq.org/FAQ#get_log

You can also check "Steam/logs/connection_log.txt" for hints about what could
be wrong.

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #15 from mvvvv  ---
Created attachment 57388
  --> https://bugs.winehq.org/attachment.cgi?id=57388
Launching steam with wine 2.2

log when launching steam with wine 2.2:

wine /home/mv/.wine/drive_c/Program\ Files/Steam/Steam.exe  -no-cef-sandbox

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #16 from mvvvv  ---
Ok not my problem anymore as I deleted ( reactivated )d3d11.dll from the list

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #17 from Bruno Jesus  ---
Can you try plain wine instead of wine-staging?

This line looks suspicious:
> err:module:import_dll Library d3d11.dll (which is needed by L"C:\Program Files\Steam\bin\cef\cef.win7\libcef.dll") not found

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #18 from mvvvv  ---
And I solved it : see my comment 16

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #19 from Bruno Jesus  ---
(In reply to mvvvv from comment #18)
> And I solved it : see my comment 16

No problem, I was commenting while you posted your reply.

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #20 from Luan Cestari  ---
Created attachment 57396
  --> https://bugs.winehq.org/attachment.cgi?id=57396
log required - win 2.2 x64

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #21 from Luan Cestari  ---
(In reply to Bruno Jesus from comment #14)
> So you can login to Steam but not download games, is that it?
>
> Please attach a log when trying to run Steam and downloading something, read
> more at https://wiki.winehq.org/FAQ#get_log
>
> You can also check "Steam/logs/connection_log.txt" for hints about what
> could be wrong.

Also confirm, on wine 2.2  -no-cef-sandbox go back to work (it wasn't on 2.1
when I tested).

I think we could close this issue now. What do you think?

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #22 from Bruno Jesus  ---
So the bug is no longer reproducible in 2.2?
> From the log:

err:winediag:SECUR32_initNTLMSP ntlm_auth was not found or is outdated. Make
sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the
winbind package of your distribution.

You should fix this if possible.

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

--- Comment #23 from Luan Cestari  ---
Thanks Bruno, installing using apt-get solved that warnning (not sure if I got
anything broken, at last I didn't notice anything).

And with "-no-cef-sandbox " argument and with wine 2.2, the bug is solved =)
Thanks

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

[e-mail] changed:

What    |Removed                     |Added
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                 CC|                            |[e-mail]

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

Fabian Maurer  changed:

What    |Removed                     |Added
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         Resolution|---                         |FIXED
             Status|UNCONFIRMED                 |RESOLVED
                 CC|                            |[e-mail]

--- Comment #24 from Fabian Maurer  ---
Marking resolved. If the problem should persist/reappear, just reopen.

[Bug 42427] Steam application claims no internet connection

https://bugs.winehq.org/show_bug.cgi?id=42427

Alexandre Julliard  changed:

What    |Removed                     |Added
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             Status|RESOLVED                    |CLOSED

--- Comment #25 from Alexandre Julliard  ---
Closing bugs fixed in 2.17.