[Bug 45887] New: I am trying to install MS office 2013 and when I run wine setup.exe, I get this error
https://bugs.winehq.org/show_bug.cgi?id=45887
Bug ID: 45887 Summary: I am trying to install MS office 2013 and when I run wine setup.exe, I get this error Product: Wine Version: unspecified Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: preethi1433@gmail.com Distribution: ---
Created attachment 62394 --> https://bugs.winehq.org/attachment.cgi?id=62394 Backtrace
I have installed winehq and followed the steps on the wiki. Debian Jessie 8 causes this issue. exe perfectly executable in Windows.
https://bugs.winehq.org/show_bug.cgi?id=45887
Nikolay Sivov bunglehead@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |1.6.2
--- Comment #1 from Nikolay Sivov bunglehead@gmail.com --- You'll have to upgrade to latest wine release first, it has no chance to work with version that old.
https://bugs.winehq.org/show_bug.cgi?id=45887
Anastasius Focht focht@gmx.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Component|-unknown |user32 Summary|I am trying to install MS |Microsoft Office 2013 |office 2013 and when I run |installers crash with |wine setup.exe, I get this |Windows 8+ setting due to |error |missing | |'user32.RegisterPointerDevi | |ceNotifications' stub Keywords| |Installer Resolution|--- |DUPLICATE CC| |focht@gmx.net
--- Comment #2 from Anastasius Focht focht@gmx.net --- Hello folks,
dupe of bug 45284
--- snip --- Unhandled exception: 0xc06d007f in 32-bit code (0x7b8396ec). Register dump: CS:0023 SS:002b DS:002b ES:002b FS:0063 GS:006b EIP:7b8396ec ESP:0032c674 EBP:0032c6f8 EFLAGS:00000216( - -- I -A-P- ) EAX:7b826995 EBX:7b8addf8 ECX:0032c6a0 EDX:0032c778 ESI:0032c72c EDI:7eb60000 ... Backtrace: =>0 0x7b8396ec in kernel32 (+0x296ec) (0x0032c6f8) 1 0x00c0ff85 in osetup (+0x49ff84) (0x0032c770) 2 0x00a50ee5 in osetup (+0x2e0ee4) (0x0032c7b8) 3 0x00a9ccae in osetup (+0x32ccad) (0x0032c7d4) 4 0x00a5eb92 in osetup (+0x2eeb91) (0x0032c7f0) 5 0x00a422b6 in osetup (+0x2d22b5) (0x0032cf10) 6 0x00a38807 in osetup (+0x2c8806) (0x0032cf40) 7 0x009ae063 in osetup (+0x23e062) (0x0032f5f4) 8 0x1002d3c7 in setup (+0x2d3c6) (0x0032fd04) 9 0x1002b0c3 in setup (+0x2b0c2) (0x0032fda4) 10 0x004027f2 in setup (+0x27f1) (0x0032fdc0) 11 0x00402eb2 in setup (+0x2eb1) (0x0032fe50) 12 0x7b85a9bc call_process_entry+0xb() in kernel32 (0x0032fe68) 13 0x7b85b9ca in kernel32 (+0x4b9c9) (0x0032fe98) 14 0x7bc72f60 call_thread_func_wrapper+0xb() in ntdll (0x0032feb8) 15 0x7bc75d7f call_thread_func+0xce() in ntdll (0x0032ffa8) 16 0x7bc72f3e RtlRaiseException+0x21() in ntdll (0x0032ffc8) 17 0x7bc4acf7 call_dll_entry_point+0x776() in ntdll (0x0032ffe8) 18 0xf76113ad wine_call_on_stack+0x1c() in libwine.so.1 (0x00000000) 19 0xf7611510 wine_switch_to_stack+0x1f() in libwine.so.1 (0xfffd0a98) 20 0x7bc5020a LdrInitializeThunk+0x339() in ntdll (0xfffd0af8) 21 0x7b861613 __wine_kernel_init+0x872() in kernel32 (0xfffd1c58) 22 0x7bc50783 __wine_process_init+0x162() in ntdll (0xfffd1cc8) 23 0xf760eff3 wine_init+0x2b2() in libwine.so.1 (0xfffd1d18) 24 0x7bf00d52 main+0x81() in <wine-loader> (0xfffd2168) 25 0xf7435a63 __libc_start_main+0xf2() in libc.so.6 (0x00000000) 0x7b8396ec: addl $12,%esp Modules: Module Address Debug info Name (83 modules) PE 3d0000- 3ff000 Deferred osetupui PE 400000- 434000 Export setup PE 770000- e3a000 Export osetup PE 10000000-100d3000 Export setup ELF 7b800000-7ba55000 Dwarf kernel32<elf> -PE 7b810000-7ba55000 \ kernel32 ELF 7bc00000-7bcd6000 Dwarf ntdll<elf> -PE 7bc10000-7bcd6000 \ ntdll ELF 7bf00000-7bf04000 Dwarf <wine-loader> ... Threads: process tid prio (all id:s are in hex) 0000000e services.exe 0000002b 0 0000002a 0 00000021 0 00000010 0 0000000f 0 0000001f winedevice.exe 00000027 0 00000024 0 00000023 0 00000020 0 00000025 plugplay.exe 0000002d 0 0000002c 0 00000026 0 00000028 GoogleUpdate.exe 00000034 0 00000033 0 00000032 0 0000002f 0 00000029 0 00000014 (D) I:\setup.exe 00000031 0 <== --- snip ---
I can reproduce exactly the same backtrace with Wine 1.6.2 and WinVer set to 'Windows 8'. See also my comment https://bugs.winehq.org/show_bug.cgi?id=45284#c1 (and compare backtraces).
--- snip --- ... 0009:Call KERNEL32.GetProcAddress(7e4a0000,00c89a08 "RegisterPointerDeviceNotifications") ret=00c0ff46 0009:Ret KERNEL32.GetProcAddress() retval=00000000 ret=00c0ff46 0009:Call KERNEL32.GetLastError() ret=00c0ff52 0009:Ret KERNEL32.GetLastError() retval=0000007f ret=00c0ff52 0009:Call KERNEL32.RaiseException(c06d007f,00000000,00000001,0033c768) ret=00c0ff85 trace:seh:raise_exception code=c06d007f flags=0 addr=0x7ebace01 ip=7ebace01 tid=0009 trace:seh:raise_exception info[0]=0033c71c trace:seh:raise_exception eax=7eb9c441 ebx=00000000 ecx=00000000 edx=0033c710 esi=0033c710 edi=0033c6d0 trace:seh:raise_exception ebp=0033c6a8 esp=0033c644 cs=0023 ds=002b es=002b fs=0063 gs=006b flags=00000216 trace:seh:call_stack_handlers calling handler at 0xc5071d code=c06d007f flags=0 0009:Call KERNEL32.GetLastError() ret=00a0be83 0009:Ret KERNEL32.GetLastError() retval=0000007f ret=00a0be83 trace:seh:call_stack_handlers handler at 0xc507* Wine Bugzilla is not for end user support, use WineHQ user forums1d returned 1 trace:seh:call_stack_handlers calling handler at 0xc442f3 code=c06d007f flags=0 0009:Call KERNEL32.GetLastError() ret=00a0be83 0009:Ret KERNEL32.GetLastError() retval=0000007f ret=00a0be83 trace:seh:call_stack_handlers handler at 0xc442f3 returned 1 trace:seh:call_stack_handlers calling handler at 0x1005e82c code=c06d007f flags=0 0009:Call KERNEL32.GetLastError() ret=10048348 0009:Ret KERNEL32.GetLastError() retval=0000007f ret=10048348 trace:seh:call_stack_handlers handler at 0x1005e82c returned 1 trace:seh:call_stack_handlers calling handler at 0x402fca code=c06d007f flags=0 0009:Call KERNEL32.GetLastError() ret=00404062 0009:Ret KERNEL32.GetLastError() retval=0000007f ret=00404062 trace:seh:call_stack_handlers handler at 0x402fca returned 1 trace:seh:call_stack_handlers calling handler at 0x7efb2359 code=c06d007f flags=0 0009:Call KERNEL32.UnhandledExceptionFilter(0033c134) ret=7efb2394 wine: Unhandled exception 0xc06d007f in thread 9 at address 0x7ebace01 (thread 0009), starting debugger... --- snip ---
General comments:
* consult/research Internet before creating bug reports. WineHQ appdb provides exhaustive/up-to-date information for all MS Office installers -> https://appdb.winehq.org/objectManager.php?iId=31&sClass=application * read https://wiki.winehq.org/Bugs before reporting bugs * Wine Bugzilla is not for end user support (installation issues), use WineHQ user forums * don't recycle existing WINEPREFIXes! 'GoogleUpdate.exe' is certainly not provided by MS
Only if you followed all previous points and you are obsoletely sure that you encountered something new then create a new ticket.
Regards
*** This bug has been marked as a duplicate of bug 45284 ***
https://bugs.winehq.org/show_bug.cgi?id=45887
Alistair Leslie-Hughes leslie_alistair@hotmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #3 from Alistair Leslie-Hughes leslie_alistair@hotmail.com --- Closing Duplicate.
https://bugs.winehq.org/show_bug.cgi?id=45887
Anastasius Focht focht@gmx.net changed:
What |Removed |Added ---------------------------------------------------------------------------- URL| |https://web.archive.org/web | |/20130324022555if_/http://c | |are.dlservice.microsoft.com | |/dl/download/2/9/C/29CC45EF | |-4CDA-4710-9FB3-1489786570A | |1/OfficeProfessionalPlus_x8 | |6_en-us.img Keywords| |download
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