http://bugs.winehq.org/show_bug.cgi?id=11836
Summary: Adobe Acrobat Pro 7 -- "Save As" fails Product: Wine Version: 0.9.56. Platform: Other OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: jens@porup.com
When I try to "Save As" an existing pdf document in Acrobat Pro 7, the following dialog box pops up:
Unhandled page fault on read access to 0x0000000 at address 0x4fc07a Do you wish to debug it?
When I click Yes, the application crashes and disappears. (If I click No, the same thing happens.)
Please let me know what debug flags you'd like to see for debug log output.
thanks!
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #1 from Lei Zhang thestig@google.com 2008-03-04 15:15:30 --- Is there a crash log on the console? If so, can you attach it?
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #2 from foobard jens@porup.com 2008-03-04 15:44:02 --- Created an attachment (id=11116) --> (http://bugs.winehq.org/attachment.cgi?id=11116) console output for the "save as" bug
Sure, here's the console output, copied and pasted into a text file.
Let me know if there's any other information I can provide!
http://bugs.winehq.org/show_bug.cgi?id=11836
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Summary|Adobe Acrobat Pro 7 -- "Save|Adobe Acrobat Pro 6 -- "Save |As" fails |As" fails
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #3 from foobard jens@porup.com 2008-03-06 14:25:05 --- (In reply to comment #1)
Is there a crash log on the console? If so, can you attach it?
Having another look at that console output, I'm guessing the relevant error message concerns what appears to be an unimplemented function:
fixme:commdlg:GetFileName95 Flags 0x00810000 not yet implemented
http://bugs.winehq.org/show_bug.cgi?id=11836
Louis Lenders xerox_xerox2000@yahoo.co.uk changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox_xerox2000@yahoo.co.uk
--- Comment #4 from Louis Lenders xerox_xerox2000@yahoo.co.uk 2008-03-06 16:02:26 --- Maybe same problem as in bug #9104. Could you try if the following patch changes anything: http://bugs.winehq.org/attachment.cgi?id=9199
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #5 from foobard jens@porup.com 2008-03-06 16:45:25 --- Hi Lionel,
the description of the other bug ("as soon as you try to open a pdf file, it crashes") does not match what happens here -- Acrobat Pro opens and functions fine -- I can read, modify, and save pdf documents with no problem (just not Save As).
I'm happy to try the patch, but please note that I'm a Linux-savvy end user (and former lightweight perl programmer) so you'll need to give me step-by-step instructions on how do this, or link me to somewhere that can.
Maybe you can also tell me, how do I modify my Ubuntu apt repository to get the latest (non CVS) version of wine? In regular debian you can do an "aptitude install -t testing" but of course this doesn't exist in Ubuntu (or does it?)
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #6 from Louis Lenders xerox_xerox2000@yahoo.co.uk 2008-03-07 00:53:19 ---
Acrobat Pro opens and functions fine
Then it's probably another bug, no need to patch and compile wine then
Problem is , there is no backtrace in your attachments. couls you run the app with 'winedbg', then just hit 'c' (continue) until it crashes, and see if you can get a backtrace
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #7 from foobard jens@porup.com 2008-03-07 07:43:43 --- (In reply to comment #6)
Acrobat Pro opens and functions fine
Then it's probably another bug, no need to patch and compile wine then
Problem is , there is no backtrace in your attachments. couls you run the app with 'winedbg', then just hit 'c' (continue) until it crashes, and see if you can get a backtrace
OK, well, I spent about fifteen minutes hitting 'c' and return like a monkey before I noticed that the backtrace information was exactly identical after each keystroke, and that was probably connected to why acrobat pro wasn't loading.
For some reason running in winedbg prevented acrobat from loading.
I've attached the backtrace info. I have no idea what this means.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #8 from foobard jens@porup.com 2008-03-07 07:44:28 --- Created an attachment (id=11170) --> (http://bugs.winehq.org/attachment.cgi?id=11170) backtrace for acrobat pro
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #9 from foobard jens@porup.com 2008-03-11 20:28:59 --- confirm bug still present in wine 0.9.57
http://bugs.winehq.org/show_bug.cgi?id=11836
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|0.9.56. |0.9.57.
http://bugs.winehq.org/show_bug.cgi?id=11836
James Hawkins truiken@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|0.9.57. |0.9.56.
--- Comment #10 from James Hawkins truiken@gmail.com 2008-03-13 17:02:03 --- ...
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #11 from foobard jens@porup.com 2008-03-23 10:25:03 --- confirm still present in wine 0.9.58
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #12 from foobard jens@porup.com 2008-04-08 21:23:16 --- confirm still present in wine 0.9.59
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #13 from foobard jens@porup.com 2008-04-16 18:14:46 --- Attempting to File --> Create PDF --> From Multiple Files produces the exact same msgbox error mentioned in the original report.
Or rather, you can create a new pdf from two existing pdfs, but when you try and save the resulting new pdf, you get the msgbox error "Unhandled page fault on read access...etc" error.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #14 from Ralph winebugs@q51.org 2008-04-22 17:25:03 --- The summary for this bug is: "Adobe Acrobat Pro 6 -- 'Save As' fails"
But the bug report begins with: "When I try to 'Save As' an existing pdf document in Acrobat Pro 7..."
So I'm seeking clarification here: is this bug in reference to Acrobat Pro 6, or 7?
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #15 from foobard jens@porup.com 2008-04-22 19:14:37 ---
So I'm seeking clarification here: is this bug in reference to Acrobat Pro 6, or 7?
This is my bad. I incorrectly reported the version as Acrobat Pro 7. I corrected the version in the bug name, but it was too late to change this in the original report.
My apologies for the confusion.
http://bugs.winehq.org/show_bug.cgi?id=11836
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Summary|Adobe Acrobat Pro 6 -- "Save|Adobe Acrobat Pro 6 / |As" fails |Acrobat Pro 7 -- "Save As" | |fails
--- Comment #16 from foobard jens@porup.com 2008-05-09 21:43:39 --- Identical bug in Acrobat Pro 7.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #17 from foobard jens@porup.com 2008-05-31 14:54:12 --- A similar bug exists in Adobe Acrobat Standard 7.
There is a small difference -- with Standard no dialog box appears regarding the unhandled page fault, the application simply vanishes.
http://bugs.winehq.org/show_bug.cgi?id=11836
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Depends on| |13555
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #18 from Vincent Povirk madewokherd@gmail.com 2008-07-11 09:30:32 --- Created an attachment (id=14727) --> (http://bugs.winehq.org/attachment.cgi?id=14727) patch that happens to prevent the crash
What seems to be happening is that Acrobat creates a dialog, checks the filter combo box to see which item is selected (probably so it can decide whether to grey out its settings button. Wine currently reports that no item is selected because the combo box is empty, and I found that populating the dialog a little earlier made this work. I'm not sure what all the consequences of this change are so for now I'm not trying to get the patch committed.
http://bugs.winehq.org/show_bug.cgi?id=11836
Vincent Povirk madewokherd@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |madewokherd@gmail.com
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #19 from foobard jens@porup.com 2008-07-19 20:38:58 --- in wine 1.0 - 1.1.1, neither Adobe Acrobat Pro 6 or 7 installs.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #20 from foobard jens@porup.com 2008-07-19 20:39:53 --- in 1.0 - 1.1.1 neither installs. Regression.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #21 from Vincent Povirk madewokherd@gmail.com 2008-07-19 20:40:54 --- The install failure needs to be tracked in a new bug.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #22 from foobard jens@porup.com 2008-07-19 20:44:54 --- oops, double post. my bad.
See bug 13555
http://bugs.winehq.org/show_bug.cgi?id=11836
Matthew D'Asaro medasaro@comcast.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |medasaro@comcast.net
--- Comment #23 from Matthew D'Asaro medasaro@comcast.net 2008-08-01 12:29:07 --- The patch fixes this problem for me. Could we please go about trying to get this committed?
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #24 from foobard jens@porup.com 2008-08-01 12:35:04 --- umm, maybe we could get Acrobat Pro to install first?
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #25 from Matthew D'Asaro medasaro@comcast.net 2008-08-01 16:29:36 --- I just tried installing Acrobat Professional 7.0.0 in wine 1.1.2. It installed and even activated perfectly. Please try the install again with 1.1.2 if you are using an older version of Wine.
-Matthew D'Asaro
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #26 from foobard jens@porup.com 2008-08-01 16:59:30 --- In wine 1.1.2 with a clean .wine, my copy of Acrobat Pro 6.0 does not install. My copy of Acrobat Pro 7 (Standard) installs fine. I have not tested the free trial version of Acrobat Pro 7 (Full Version).
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #27 from Vincent Povirk madewokherd@gmail.com 2008-08-01 17:49:47 --- (In reply to comment #23)
The patch fixes this problem for me. Could we please go about trying to get this committed?
This is apparently a delicate spot. I suspect that having the ResizeControls before the CreateTemplateDialog is a Bad Thing (as it seems to rely on the dialog existing) and that the actual order should be FillControls, CreateTemplateDialog, ResizeControls. Alexandre has told me that he thinks this looks wrong because the comment on FILEDLG95_FillControls says "after hook notification". Someone will probably have to write some tests.
This is on my todo list but it may be a while before I get to it.
http://bugs.winehq.org/show_bug.cgi?id=11836
Matt Jervis polesapart@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |polesapart@gmail.com
--- Comment #28 from Matt Jervis polesapart@gmail.com 2008-08-06 04:27:09 --- A similar bug seems to exist in InDesign with the open and place dialogs. When clicking File->Open or File->Place the app crashes with the following message:
fixme:commdlg:GetFileName95 Flags 0x00800000 not yet implemented wine: Unhandled page fault on read access to 0x00000000 at address 0x4e9fe723 (thread 001c), starting debugger... Unhandled exception: page fault on read access to 0x00000000 in 32-bit code (0x4e9fe723).
However, applying Vincent's patch doesn't appear to solve the problem, so not sure if it is the same problem.
In the case of indesign the crash occurs in the SendCustomDlgNotificationMessage(hwnd,CDN_INITDONE) function call; as soon as the WM_NOTIFY message is sent, the application page faults.
http://bugs.winehq.org/show_bug.cgi?id=11836
Dan Kegel dank@kegel.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |dank@kegel.com
--- Comment #29 from Dan Kegel dank@kegel.com 2008-08-15 21:51:10 --- Vincent thinks this and bug 14879 may be related.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #30 from Vincent Povirk madewokherd@gmail.com 2008-08-15 23:05:04 --- Never mind, it's unrelated. The test case/hack attached to that bug don't involve the save dialog.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #31 from Matthew D'Asaro medasaro@comcast.net 2008-11-10 00:51:40 --- I think this is fixed in wine 1.1.8. Would someone please confirm?
-Matthew D'Asaro
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #32 from foobard jens@porup.com 2008-11-10 11:42:47 ---
well, it might be fixed, but I can't install Adobe Acrobat 6.0 Professional. I get the following message (will also post to relevant bug):
Adobe Acrobat 6.0 Professional requires Internet Explorer 5.01 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
using wine 1.1.8
http://bugs.winehq.org/show_bug.cgi?id=11836
Walther Bans waltherbans@yahoo.de changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |waltherbans@yahoo.de
--- Comment #33 from Walther Bans waltherbans@yahoo.de 2009-04-30 09:52:31 --- "Save as" works on my machine, using Acrobat Pro 7 with Wine 1.1.20.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #34 from foobard jens@porup.com 2009-04-30 10:12:41 --- in wine 1.1.20, I am still unable to install Acrobat Pro 6.0.
During the installation process (and this is a new thing), a popup box appears:
Program Error
The program misexec.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience.
--
This can be caused by a problem in the program or a deficiency in Wine. [etc]
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #35 from Dan Kegel dank@kegel.com 2009-04-30 10:24:29 --- That's bug 13555.
http://bugs.winehq.org/show_bug.cgi?id=11836
--- Comment #36 from foobard jens@porup.com 2009-04-30 10:58:26 --- in Acrobat Standard 7.0 Save As is now possible. Bug appears fixed, although unable to confirm in Acrobat Pro 6.0 due to installation issue.
http://bugs.winehq.org/show_bug.cgi?id=11836
Dan Kegel dank@kegel.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |FIXED
--- Comment #37 from Dan Kegel dank@kegel.com 2009-04-30 11:04:28 --- You can go ahead and mark it fixed yourself then. (I'll do it to save you the click.)
http://bugs.winehq.org/show_bug.cgi?id=11836
Alexandre Julliard julliard@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #38 from Alexandre Julliard julliard@winehq.org 2009-05-08 12:42:54 --- Closing bugs fixed in 1.1.21.
http://bugs.winehq.org/show_bug.cgi?id=11836
Bug 11836 depends on bug 13555, which changed state.
Bug 13555 Summary: Adobe Acrobat Pro 6 does not install http://bugs.winehq.org/show_bug.cgi?id=13555
What |Old Value |New Value ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |FIXED
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