[Bug 18415] New: MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

Summary: MarketMaker Crash during install
           Product: Wine
           Version: 1.1.21
          Platform: PC
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=21010)
 --> (http://bugs.winehq.org/attachment.cgi?id=21010)
Error report/log

I am trying to run CMC Markets marketmaker software. This is the latest and
current version and can be downloaded from here

http://www.cmcmarkets.co.uk/web_mmv5/europe_cfd/live_download/CFD_FX_MM5_Ins...

I run the software:

$ wine CFD_FX_MM5_Installer.exe
err:winedevice:ServiceMain driver L"pqasghjd" failed to load

Then I see a box 
I see a box that says InstallAnywhere, with a blue line that increases up to
100% over about 1 10 second period.

Then on staandard output I get:

cwd: C:\windows\temp\I1241960370\Windows
cmd: "C:\windows\temp\I1241960370\Windows\resource\jre\bin\javaw.exe"
-Xms16777216 -Xmx50331648 -classpath
"C:\windows\temp\I1241960370\InstallerData\IAClasses.zip;C:\windows\temp\I1241960370\InstallerData\Execute.zip;C:\windows\temp\I1241960370\Windows\InstallerData\Execute.zip;C:\windows\temp\I1241960370\InstallerData\Resource1.zip;C:\windows\temp\I1241960370\Windows\InstallerData\Resource1.zip;C:\windows\temp\I1241960370\InstallerData;C:\windows\temp\I1241960370\Windows\InstallerData;"
com.zerog.lax.LAX "C:/windows/temp/I1241960370/Windows/MM5_Installer.lax"
"C:/windows/temp/lax2f1c.tmp" 
fixme:font:WineEngCreateFontInstance Untranslated charset 255
fixme:win:EnumDisplayDevicesW ((null),0,0xc8fdc28,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),1,0xc8fdc28,0x00000000), stub!
fixme:win:EnumDisplayDevicesW ((null),0,0xc8fda34,0x00000000), stub!
fixme:d3d:WineD3D_ChoosePixelFormat Add OpenGL context recreation support to
SetDepthStencilSurface
fixme:imm:ImmGetOpenStatus (0x2191b0): semi-stub
fixme:d3d:WineD3D_ChoosePixelFormat Add OpenGL context recreation support to
SetDepthStencilSurface
fixme:d3d:WineD3D_ChoosePixelFormat Add OpenGL context recreation support to
SetDepthStencilSurface
#
# An unexpected error has been detected by Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000000, pid=32, tid=47
#
# Java VM: Java HotSpot(TM) Client VM (11.0-b15 mixed mode windows-x86)
# Problematic frame:
# C  0x00000000
#
# An error report file with more information is saved as:
# C:\windows\temp\I1241960370\Windows\hs_err_pid32.log
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                URL|                            |http://www.cmcmarkets.co.uk/
                   |                            |web_mmv5/europe_cfd/live_dow
                   |                            |nload/CFD_FX_MM5_Installer.e
                   |                            |xe
           Keywords|                            |download

--- Comment #1 from Austin English   2009-05-10 17:41:56 ---
(In reply to comment #0)
> $ wine CFD_FX_MM5_Installer.exe
> err:winedevice:ServiceMain driver L"pqasghjd" failed to load

Hmm, probably some copy protection.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

--- Comment #2 from Markl   2009-05-11 03:03:07 ---
Seems unlikely to be copy protection. The download page states that the
software is free (I'll add this link, cant do so right now.) It is intended
that you dont get the software until after you have "joined" but the software
should at least run. I have spoken to their support team who give the usual
story... Linux not supported, may run under an emulator (under Linux) etc, we
dont understand what Linux is, etc. I have not located anyone who has the
current version working under wine.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

--- Comment #3 from Austin English   2009-05-11 05:57:12 ---
In reply to comment #2)
> Seems unlikely to be copy protection. The download page states that the
> software is free (I'll add this link, cant do so right now.) It is intended
> that you dont get the software until after you have "joined" but the software
> should at least run. I have spoken to their support team who give the usual
> story... Linux not supported, may run under an emulator (under Linux) etc, we
> dont understand what Linux is, etc. I have not located anyone who has the
> current version working under wine.
> $ wine CFD_FX_MM5_Installer.exe
> err:winedevice:ServiceMain driver L"pqasghjd" failed to load

http://www.bleepingcomputer.com/startups/pqasghjd.sys-23300.html

Do you have anything else installed in that WINEPREFIX? Try in a fresh one.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

--- Comment #4 from Markl   2009-05-11 15:35:18 ---
Created an attachment (id=21033)
 --> (http://bugs.winehq.org/attachment.cgi?id=21033)
Session/installation attempt with a new WINEPREFIX

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

--- Comment #5 from Markl   2009-05-11 15:36:37 ---
Still no joy. See attachment. session2.txt

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

Markl  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #21010|0                           |1
        is obsolete|                            |

--- Comment #6 from Markl   2009-05-11 15:43:48 ---
Created an attachment (id=21034)
 --> (http://bugs.winehq.org/attachment.cgi?id=21034)
Error log for session2

Error log for session2, thats to say for installation attempt with fresh
WINEPREFIX.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

--- Comment #7 from Andrew Nguyen   2009-05-12 23:47:00 ---
Try disabling the wined3d library in winecfg. The JRE native backtrace suggests
a possible issue with the OpenGL configuration.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

--- Comment #8 from Markl   2009-05-18 06:52:45 ---
Disabling wined3d seemed to help. I have got as far as the login screen, much
further than I got before. This includes runninging the installer, launching
the application and automatic update of the application. All seemed to go well.

I expect that there will be no more problems - but will report back.

Thanks very much for your help.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
          Component|-unknown                    |directx-d3d
     Ever Confirmed|0                           |1

--- Comment #9 from Austin English  2010-10-01 01:46:02 CDT ---
http://www2.cmcmarkets.co.uk/web_mmv5/europe_cfd/live_download/CFD_FX_MM5_In...

Error is now:
err:d3d:device_resource_released Surface 0x18e7a8 is still in use as
depth/stencil buffer.
err:d3d:device_resource_released Surface 0x1d45c8 is still in use as render
target 0.

and a crash. Disabling wined3d works around it.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

Bruno Jesus  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #10 from Bruno Jesus  2011-10-04 20:19:26 CDT ---
Works for me in wine-1.3.29-201-g0bcd6bc, tested in a clean prefix.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #11 from Austin English  2011-10-04 20:59:49 CDT ---
(In reply to comment #10)
> Works for me in wine-1.3.29-201-g0bcd6bc, tested in a clean prefix.

Same, though I get a crash on exit:

remove.exe beginning#
# An unexpected error has been detected by Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7dc8dbbb, pid=46, tid=49
#
# Java VM: Java HotSpot(TM) Client VM (11.0-b15 mixed mode windows-x86)
# Problematic frame:
# C  0x7dc8dbbb
#
# An error report file with more information is saved as:
# C:\users\austin\Temp\I1317779873\Windows\hs_err_pid46.log
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
#

that should be a new bug though, if anyone cares to file it.

[Bug 18415] MarketMaker Crash during install

http://bugs.winehq.org/show_bug.cgi?id=18415

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #12 from Alexandre Julliard  2011-10-10 13:11:34 CDT ---
Closing bugs fixed in 1.3.30.