https://bugs.winehq.org/show_bug.cgi?id=41625
Bug ID: 41625 Summary: Star Trek Online Product: Wine Version: unspecified Hardware: x86 OS: Mac OS X Status: UNCONFIRMED Severity: major Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: charlie.boothe@warriorlife.net
Ever since the new software patch done by Arc on Wednesday, the STO will load to the Cryptic loading screen, hold there for a few moments, and then crash.
https://bugs.winehq.org/show_bug.cgi?id=41625
winetest@luukku.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |winetest@luukku.com
--- Comment #1 from winetest@luukku.com --- You need to attach the console output before the crash and also the backtrace of the crash.
Also what wine --version says?
https://bugs.winehq.org/show_bug.cgi?id=41625
charlie.boothe@warriorlife.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |1.9.10
--- Comment #2 from charlie.boothe@warriorlife.net --- The wine version is 1.9.10. I am not sure what you mean by Console output and backtrace though.
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #3 from charlie.boothe@warriorlife.net --- Created attachment 56000 --> https://bugs.winehq.org/attachment.cgi?id=56000 Backtrace from me trying to open the Arc app
When I would try to load the Arc app, this would pop up.
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #4 from charlie.boothe@warriorlife.net --- Sorry if the comments above seem confusing. I will try to clear things up here.
Wine Version: 1.9.10
Console output: Unknown
Backtrace: attached to bug report
Bug:
Whenever I try to launch STO from the Arc app, it crashes, and I get a window that says "Arc has had to shut down due to an issue with the app"
https://bugs.winehq.org/show_bug.cgi?id=41625
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Severity|major |normal
--- Comment #5 from Rosanne DiMesio dimesio@earthlink.net --- Not major.
Your backtrace says the Wine version is 1.9.21 (Staging). Where did you get Wine from, and do you have more than one version installed?
https://bugs.winehq.org/show_bug.cgi?id=41625
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Ever confirmed|0 |1 Status|UNCONFIRMED |NEEDINFO
https://bugs.winehq.org/show_bug.cgi?id=41625
charlie.boothe@warriorlife.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|1.9.10 |1.9.21
--- Comment #6 from charlie.boothe@warriorlife.net --- Oh, sorry. I miss-read the wine version. I got the wine from one of the iOS packages.
https://bugs.winehq.org/show_bug.cgi?id=41625
charlie.boothe@warriorlife.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |-unknown Product|Wine |Wine-staging CC| |erich.e.hoover@wine-staging | |.com, michael@fds-team.de, | |sebastian@fds-team.de
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #7 from charlie.boothe@warriorlife.net --- Do you need any more information about the bug?
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #8 from charlie.boothe@warriorlife.net --- Does anyone know what the problem is?
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #9 from charlie.boothe@warriorlife.net --- Anyone?
https://bugs.winehq.org/show_bug.cgi?id=41625
sg7jimr@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |sg7jimr@gmail.com
--- Comment #10 from sg7jimr@gmail.com --- A number of users have been discussing this issue in the Star Trek Online forums. From trial and error it seems Wine 1.6.2 is not affected by this problem, and running the game on Wine 1.6.2 can lead to the game working again in later versions. The problem appears to be related to pixel shader compilation, the compile is failing on recent Wine versions but 1.6.2 succeeds and then anything it has compiled is OK in any version.
It is possible to run the game without Arc and the initial description of crashing on the loading screen is the same behavior as running the game directly.
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #11 from Austin English austinenglish@gmail.com --- (In reply to sg7jimr from comment #10)
A number of users have been discussing this issue in the Star Trek Online forums. From trial and error it seems Wine 1.6.2 is not affected by this problem, and running the game on Wine 1.6.2 can lead to the game working again in later versions. The problem appears to be related to pixel shader compilation, the compile is failing on recent Wine versions but 1.6.2 succeeds and then anything it has compiled is OK in any version.
Could you / someone git bisect between 1.6.2 and 1.9.x? http://wiki.winehq.org/RegressionTesting
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #12 from charlie.boothe@warriorlife.net --- Is there a Wine 1.6.2 package for os x?
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #13 from sg7jimr@gmail.com --- It looks like this is a duplicate of bug 33979. The product supplies the D3DCompiler_42.dll but not the D3DCompiler_47.dll (in a "Live" folder in the installation tree). Copying the supplied D3DCompiler_42.dll to D3DCompiler_47.dll seems to fix the problem. Not sure how to do a git bisect since it stops crashing in all releases after some key files are processed in a working version.
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #14 from Matteo Bruni matteo.mystral@gmail.com --- (In reply to sg7jimr from comment #13)
It looks like this is a duplicate of bug 33979. The product supplies the D3DCompiler_42.dll but not the D3DCompiler_47.dll (in a "Live" folder in the installation tree). Copying the supplied D3DCompiler_42.dll to D3DCompiler_47.dll seems to fix the problem.
It's not certain that the OP is experiencing the bug you mention (although I imagine you are probably right). Charlie, can you attach your terminal output? See https://wiki.winehq.org/FAQ#get_log for instructions.
No need for a bisect just yet.
https://bugs.winehq.org/show_bug.cgi?id=41625
Matteo Bruni matteo.mystral@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |-unknown Product|Wine-staging |Wine
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #15 from charlie.boothe@warriorlife.net --- So, I tried to read the instructions on doing the Terminal Output, and got lost very quickly. Is there a simpler instruction book for it?
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #16 from charlie.boothe@warriorlife.net --- Also, I read an earlier comment about running the STO launcher directly without arc. How can is that possible? I thought Arc made it so that you can only run STO through the Arc app.
https://bugs.winehq.org/show_bug.cgi?id=41625
charlie.boothe@warriorlife.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Product|Wine |Wine-staging Component|-unknown |-unknown
https://bugs.winehq.org/show_bug.cgi?id=41625
Luke lukebenes@hotmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |lukebenes@hotmail.com
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #17 from winetest@luukku.com --- This should work now with wine-staging 2.8.
https://bugs.winehq.org/show_bug.cgi?id=41625
Józef Kucia joseph.kucia@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Summary|Star Trek Online |Star Trek Online crashes on | |loading screen CC| |joseph.kucia@gmail.com
https://bugs.winehq.org/show_bug.cgi?id=41625
tokktokk fdsfgs@krutt.org changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |fdsfgs@krutt.org
https://bugs.winehq.org/show_bug.cgi?id=41625
joaopa jeremielapuree@yahoo.fr changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |jeremielapuree@yahoo.fr
--- Comment #18 from joaopa jeremielapuree@yahoo.fr --- Does the bug still occur with wine-7.0-rc3?
https://bugs.winehq.org/show_bug.cgi?id=41625
Stefanescu A stefanescu.a@mail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |stefanescu.a@mail.com
--- Comment #19 from Stefanescu A stefanescu.a@mail.com --- STO works with wine 7.0 staging but it has some problems on ubuntu 20.04.
When the game downloads new content for missions it may hang on the load screen between different stages of the mission. If the process is killed and the game started again it will resume the mission.
It doesn't have problems with content that is already downloaded. Also the launcher hangs when updating the game and needs to be restarted several times to finish the update
https://bugs.winehq.org/show_bug.cgi?id=41625
--- Comment #20 from sg7jimr@gmail.com --- I don't believe the new issue is related to this old one. While I can't say it is fixed on the Mac platform, it started working on Linux around that 2.8 version.
There is indeed a new patching bug which was not present in Wine Stable 6.0 but soon appeared in the development versions and is still present in 7.0. When it happens there is a reference to a jmp_buf printed to the terminal, I have not captured the exact message. It should be easy to reproduce if a user starts with just the Star Trek Online executable and lets it download the whole game from scratch. I think however this bug should be closed.
Using 6.0 to patch and disabling on-demand patching mostly works around the issue.
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