http://bugs.winehq.org/show_bug.cgi?id=13555
Summary: Acrobat Pro 6 no longer installs [regression] Product: Wine Version: 1.0-rc2 Platform: All OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: jens@porup.com
Created an attachment (id=13495) --> (http://bugs.winehq.org/attachment.cgi?id=13495) +msi,+msidb log
After blowing away my .wine directory, I went to reinstall Acrobat Pro 6 from the CD. This is a full legit version.
Previously, clicking on the Install button worked (most of the time) to install Acrobat Pro 6; now it does not.
This is the command line error I get:
fixme:exec:OpenAs_RunDLLW 0x4007a, 0x7eea0000, L"Z:\Adobe Acrobat 6.0 Professional\setup.exe", 5
Then I went to /media/AcrobatPro6/ and found the relevant setup.exe. this also fails, with the command line error:
$ wine setup.exe fixme:advapi:LookupAccountNameW (null) L"me" (nil) 0x33f7fc (nil) 0x33f800 0x33f7f4 - stub fixme:advapi:LookupAccountNameW (null) L"me" 0x134818 0x33f7fc 0x135728 0x33f800 0x33f7f4 - stub fixme:msi:msi_unimplemented_action_stub MigrateFeatureStates -> 9 ignored L"Upgrade" table values mes@me-laptop:/media/AcrobatPro6/Adobe Acrobat 6.0 Professional$ \wine: Unhandled page fault on read access to 0x0c940000 at address 0x7ee2f533 (thread 0019), starting debugger...
I've attached a +msi,+msidb log.
Note that this regression does not affect Acrobat Reader 6.
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Summary|Acrobat Pro 6 no longer |Acrobat Pro 6 & 7 no longer |installs [regression] |install [regression]
--- Comment #1 from foobard jens@porup.com 2008-05-30 14:10:59 --- ditto for Acrobat Pro 7, Tryout Version.
The only output I get on the commandline, even with +msi,+msidb flags is this:
$ WINEDEBUG=+msi,msidb wine AcTR7EFG.exe 2>&1 | tee acrobatpro7install.txt wine: Unhandled page fault on read access to 0x00007ffc at address 0xb7d6b48d (thread 002f), starting debugger...
appears to be exactly the same bug as with Acrobat Pro 6.
I'm testing with wine 1.0-rc3
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Summary|Acrobat Pro 6 & 7 no longer |Adobe Acrobat Pro 6 & 7 no |install [regression] |longer install [regression]
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #2 from Juan Lang juan_lang@yahoo.com 2008-05-30 14:35:58 --- Please do a regression test: http://wiki.winehq.org/RegressionTesting
Why are you attaching a msi log?
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #3 from foobard jens@porup.com 2008-05-30 14:40:32 --- The application fails to install, so I surmised it was an msi issue. Is this incorrect?
not a git user.... will take a look at it, though.
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #4 from foobard jens@porup.com 2008-05-30 15:49:44 --- OK, I successfully get to this step:
CC="ccache gcc" ./configure --verbose && make clean && make
all dependencies are fixed in Ubuntu, and as far as I can tell, wine compiles OK.
However, the regression testing documentation then says:
./wine program_install.exe
However, there is no wine executable in ~/wine-git/*. I checked /programs and /tools but it isn't there.
Am I doing something wrong or did the wine compile fail?
http://bugs.winehq.org/show_bug.cgi?id=13555
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Keywords| |regression Summary|Adobe Acrobat Pro 6 & 7 no |Adobe Acrobat Pro 6 & 7 no |longer install [regression] |longer install
--- Comment #5 from Austin English austinenglish@gmail.com 2008-05-30 16:00:50 --- (In reply to comment #4)
However, the regression testing documentation then says:
./wine program_install.exe
That means install your program, so for you: ./wine adobe_setup.exe
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #6 from foobard jens@porup.com 2008-05-30 16:48:27 ---
That means install your program, so for you: ./wine adobe_setup.exe
hi, no, what I mean is there is no wine in '.'
:~/wine-git$ ./wine bash: ./wine: No such file or directory
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #7 from foobard jens@porup.com 2008-05-30 17:43:47 --- the documentation says to build with "make clean && make", but after running ccache it suggests I run "make depend && make". Running the latter now, which takes a lot longer. That may have been the problem.
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #8 from Yolande Haneder yolande@haneder.biz 2008-05-31 02:59:18 --- (In reply to comment #7)
the documentation says to build with "make clean && make", but after running ccache it suggests I run "make depend && make". Running the latter now, which takes a lot longer. That may have been the problem.
"make" is only compiling wine. You still have to install wine with sudo make install.
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #9 from foobard jens@porup.com 2008-05-31 12:55:40 ---
"make" is only compiling wine. You still have to install wine with sudo make install.
hmmm... well, "make depend && make" was enough to generate a ./wine executable in ~/wine-git, so I don't know. Either way the regression docco should be updated.
So... I ran the regression test using git bisect good wine-0.9.53 (the bug was fixed in 0.9.56) and git bisect bad wine-1.0-rc3. I ran the test with the installer of both the full version of Acrobat Pro 6 and the trial version of Acrobat Pro 7.
I was unable to install either version at any point during the regression testing. Every test at every version resulted in the error:
wine: Unhandled page fault on read access to 0x00007ffc at address 0xb7ce648d (thread 0032), starting debugger...
with the hex addresses varying at different times.
What I can speculate:
The debugger never used to start when this install failed. Perhaps fixes to the debugger have caused this regression?
Also, a good place for a developer to start might be the original patch that made it work in the first place (or rather subsequent changes to the same module):
http://winehq.org/pipermail/wine-cvs/2008-February/040180.html
which is mentioned in bug 11514, the original bug report for this issue.
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #10 from foobard jens@porup.com 2008-05-31 14:46:50 --- This bug does not exist when installing the full version of Adobe Acrobat Standard 7.0, the slimmed down version of Acrobat Pro.
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #11 from foobard jens@porup.com 2008-06-08 11:58:38 --- bug still present in 1.0-rc4.
may be related to bug 13663. Identical error message.
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #12 from foobard jens@porup.com 2008-06-17 19:01:41 --- confirm still present in 1.0.
Attempting to install Acrobat Pro 6 throws the error:
wine: Unhandled page fault on read access to 0x0c940000 at address 0x7ee2d4c3 (thread 0025), starting debugger...
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |11835
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |11836
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |11848
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |13088
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |12514
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |13149
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |12544
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #13 from Lei Zhang thestig@google.com 2008-07-28 16:31:47 --- Is this still a problem?
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #14 from foobard jens@porup.com 2008-07-28 18:34:19 --- With a clean .wine in 1.1.2 Acrobat Pro 6 dies with:
wine: Unhandled page fault on read access to 0x0c940000 at address 0x7ee2a513 (t hread 0022), starting debugger...
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #15 from foobard jens@porup.com 2008-11-10 11:44:31 --- Update. In wine 1.1.8, attempting to install Adobe Acrobat 6.0 Professional produces the following message box error:
Adobe Acrobat 6.0 Professional requires Internet Explorer 5.01 or greater. Please visit www.microsoft.com to upgrade Internet Explorer.
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks| |11849
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #16 from foobard jens@porup.com 2008-12-06 20:45:26 --- in wine 1.1.10 with a totally clean, brand new Ubuntu install, Adobe Acrobat 6.0 Pro still does not install. The installer works fine until the prompt for the serial number (which I have, this is a legit copy). Then it hangs, validating the install.
It's worth noting Adobe Acrobat 6.0 Pro worked fine before wine 1.0.
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #17 from Austin English austinenglish@gmail.com 2008-12-19 16:29:41 --- We still need the regression test...
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #18 from foobard jens@porup.com 2008-12-19 18:16:44 --- perhaps James Hawkins could help out with this. It was his original patch in Feb 2008 in response to bug 11514 that got Acrobat Pro to install. See:
http://winehq.org/pipermail/wine-cvs/2008-February/040180.html
http://bugs.winehq.org/show_bug.cgi?id=13555
Detlef Riekenberg wine.dev@web.de changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks|11848, 11849 |
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #19 from foobard jens@porup.com 2009-04-30 10:13:34 --- in wine 1.1.20, I am still unable to install Acrobat Pro 6.0.
During the installation process (and this is a new thing), a popup box appears:
Program Error
The program misexec.exe has encountered a serious problem and needs to close. We are sorry for the inconvenience.
--
This can be caused by a problem in the program or a deficiency in Wine. [etc]
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #20 from foobard jens@porup.com 2009-04-30 10:53:07 --- On the other hand, Acrobat 7.0 Standard (the slim version of Acrobat 7.0 Professional) *does* install in wine 1.1.20.
http://bugs.winehq.org/show_bug.cgi?id=13555
Ken Sharp kennybobs@o2.co.uk changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |kennybobs@o2.co.uk
--- Comment #21 from Ken Sharp kennybobs@o2.co.uk 2009-04-30 12:23:51 --- I was going to do a regression but: 1. Adobe Reader, which is attached to this bug, installs fine. 2. Acrobat 7 Trial installer just hangs in 1.1.20. Tried 1.0, 0.9.57 and 0.9.51 and an unhandled exception occurs. 3. The appdb reports this working in 1.1.20. 4. The cause of the problem has changed so many times, I don't know what I'd be looking for anyway.
First was the unhandled exception, which is fixed by 1.1.8 (when the bug should have been closed). Second was the installer reporting needing IE 5.5 or later, which is fixed by 1.1.10. Third was the installer hanging when attempting to validate the install. And now the actual cause of the "bug" is unknown. Is there now an unhandled exception? Where does the installer fail?
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #22 from foobard jens@porup.com 2009-06-30 11:42:10 --- in wine 1.1.24, Acrobat Pro 6.0 still does not install. This is a fully-licensed legal copy. It hangs with:
Status: validating install
Hitting "cancel" does nothing, it's necessary to Ctrl-C kill from console.
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #23 from foobard jens@porup.com 2009-06-30 11:51:18 --- in wine 1.1.24, Acrobat Pro 7 now successfully installs. Suggest changing bug description to mention only Acrobat Pro 6.
http://bugs.winehq.org/show_bug.cgi?id=13555
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Summary|Adobe Acrobat Pro 6 & 7 no |Adobe Acrobat Pro 6 does |longer install |not install
--- Comment #24 from Austin English austinenglish@gmail.com 2009-06-30 12:04:14 --- (In reply to comment #23)
in wine 1.1.24, Acrobat Pro 7 now successfully installs. Suggest changing bug description to mention only Acrobat Pro 6.
An updated +msi,+msidb may be useful.
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #13495|0 |1 is obsolete| |
--- Comment #25 from foobard jens@porup.com 2009-06-30 14:44:47 --- Created an attachment (id=22113) --> (http://bugs.winehq.org/attachment.cgi?id=22113) updated +msi,+msidb error log
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #26 from Austin English austinenglish@gmail.com 2010-01-04 12:17:07 --- This is your friendly reminder that there has been no bug activity for 6 months. Is this still an issue in current (1.1.35 or newer) wine?
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #27 from foobard jens@porup.com 2010-01-05 13:10:48 --- in wine 1.1.35, installing Acrobat Pro 6 dies with the msgbox error:
Setup Devmode
This Postscript Driver or Windows Platform (Win9x/Me) not supported
stay turned for updated +msi,+msidb error log
http://bugs.winehq.org/show_bug.cgi?id=13555
foobard jens@porup.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Attachment #22113|0 |1 is obsolete| |
--- Comment #28 from foobard jens@porup.com 2010-01-05 13:22:27 --- Created an attachment (id=25558) --> (http://bugs.winehq.org/attachment.cgi?id=25558) updated +msi,+msidb error log
deleted first 400,000 lines of log to make it fit under 1M attachment.
http://bugs.winehq.org/show_bug.cgi?id=13555
Jeff Zaroyko jeffz@jeffz.name changed:
What |Removed |Added ---------------------------------------------------------------------------- Keywords| |Installer
--- Comment #29 from Jeff Zaroyko jeffz@jeffz.name 2010-03-08 18:15:52 --- There have been a few changes to msi, is this still an issue with 1.1.40?(In reply to comment #27)
in wine 1.1.35, installing Acrobat Pro 6 dies with the msgbox error:
Setup Devmode
This Postscript Driver or Windows Platform (Win9x/Me) not supported
stay turned for updated +msi,+msidb error log
In 1.1.40, I tested AcTR7EFG.exe as you said it had a similar problem. I get the Setup Devmode message, but it does not appear to be fatal, I can acknowledge it and then setup says it has finished successfully.
I can then run Acrobat and create a new PDF from file. All appears to be ok.
Can you retest Acrobat 6?
If it works, we can mark this as fixed and file a new bug for the Setup Devmode message so it can be investigated separately.
http://bugs.winehq.org/show_bug.cgi?id=13555
--- Comment #30 from foobard jens@porup.com 2010-03-08 23:56:46 --- Yes, I confirm this. In wine 1.1.40, Acrobat Pro 6 now installs under wine, and has at least basic functionality.
Jeff, since you seem to understand the DevMode issue (and I, well, don't!), perhaps you wouldn't mind reporting that bug?
http://bugs.winehq.org/show_bug.cgi?id=13555
Jeff Zaroyko jeffz@jeffz.name changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |FIXED
--- Comment #31 from Jeff Zaroyko jeffz@jeffz.name 2010-03-08 23:59:49 --- (In reply to comment #30)
Yes, I confirm this. In wine 1.1.40, Acrobat Pro 6 now installs under wine, and has at least basic functionality.
Jeff, since you seem to understand the DevMode issue (and I, well, don't!), perhaps you wouldn't mind reporting that bug?
Brilliant! Thanks for the quick response. I'll file the new bug and possibly take a look at it too.
Marking fixed.
http://bugs.winehq.org/show_bug.cgi?id=13555
Alexandre Julliard julliard@winehq.org changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #32 from Alexandre Julliard julliard@winehq.org 2010-03-19 14:10:09 --- Closing bugs fixed in 1.1.41.
http://bugs.winehq.org/show_bug.cgi?id=13555
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Platform|All |Other
--- Comment #33 from Austin English austinenglish@gmail.com 2012-02-23 15:24:01 CST --- Removing deprecated 'All' Platform.
https://bugs.winehq.org/show_bug.cgi?id=13555
Anastasius Focht focht@gmx.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |focht@gmx.net Hardware|Other |x86 Keywords| |download URL| |https://web.archive.org/web | |/20031204210822/download.ad | |obe.com/pub/adobe/acrobat/w | |in/6.x/Ac60PrP1.exe
--- Comment #34 from Anastasius Focht focht@gmx.net --- Hello folks,
adding stable download link via Internet Archive for documentation.
https://web.archive.org/web/20031204210822/download.adobe.com/pub/adobe/acro...
https://www.virustotal.com/gui/file/6dd0d976951fea45c548c007491ef0a8a702e476...
$ sha1sum Ac60PrP1.exe 40ea34e378187fd052da38929cdafd78367752ce Ac60PrP1.exe
$ du -sh Ac60PrP1.exe 16M Ac60PrP1.exe
Regards
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