https://bugs.winehq.org/show_bug.cgi?id=55198
Bug ID: 55198 Summary: QuickBooks SS 2009 installer crash Product: Wine Version: 8.11 Hardware: x86-64 URL: https://web.archive.org/web/20210307180900/http://dlm3 .download.intuit.com/SBD/QuickBooks/2009/R1/QuickBooks SimpleStartDirect2009.exe OS: Linux Status: NEW Keywords: download Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: imwellcushtymelike@gmail.com Blocks: 34028, 34029, 34040 Distribution: Ubuntu
Created attachment 74793 --> https://bugs.winehq.org/attachment.cgi?id=74793 Wine 8.11 backtrace
Immediately following what appears to be a successful installation of QuickBooks Simple Start 2009, a cmd prompt opens and there is immediately a crash.
Backtrace: =>0 0x7b012187 RaiseException+0x42(code=<is not available>, flags=<is not available>, count=<is not available>, args=<is not available>) [/usr/src/packages/BUILD/dlls/kernelbase/debug.c:350] in kernelbase (0x0237f634) 1 0x00de2bda RpcRaiseException+0x2a(exception=0x6a6) [/usr/src/packages/BUILD/dlls/rpcrt4/rpcrt4_main.c:214] in rpcrt4 (0x0237f654) 2 0x00da9932 in rpcrt4 (+0x9932) (0x0237f694) 3 0x6e466a98 remote_CloseHandle+0xb8(handle=0x3) [/usr/src/packages/BUILD/dlls/msi/i386-windows/winemsi_c.c:2877] in msi (0x0237f824) 4 0x6e40ce50 MsiCloseHandle+0xa0(handle=<couldn't compute location>) [/usr/src/packages/BUILD/dlls/msi/handle.c:302] in msi (0x0237f854) 5 0x100106cc in msifd08.tmp (+0x106cc) (0x0237f934) 6 0x6f504251 (0x00000000)
I installed MFC80 as the console log complains loudly without it (though the installation continues apparently without issue). The crash occurs regardless.
Unfortunately I don't know what it is trying to do at this point.
2997111 pts/7 S 0:05 QuickBooksSimpleStartDirect2009.exe /qb /s 2997117 ? Ss 0:14 /opt/wine-devel/bin/wineserver 2997121 ? Ssl 0:00 C:\windows\system32\services.exe 2997127 pts/7 Sl 0:00 C:\windows\system32\explorer.exe /desktop 2997136 ? Ssl 0:01 C:\windows\system32\winedevice.exe 2997159 ? Ssl 0:00 C:\windows\system32\svchost.exe -k LocalServiceNetworkRestricted 2997164 ? Ssl 0:00 C:\windows\system32\plugplay.exe 2997173 ? Ssl 0:31 C:\windows\system32\winedevice.exe 2997192 pts/7 S 0:00 C:\windows\system32\conhost.exe --unix --width 238 --height 63 --server 0x10 2997219 pts/7 Sl 0:02 C:\users\test\Temp\FSE\QBooks\setup.exe 2997270 ? Ssl 0:14 C:\windows\system32\msiexec.exe /I C:\users\test\Temp\FSE\QBooks\QuickBooks.msi /lv* C:\users\test\Temp\QuickBooks_09.log QB_LICENSENUM=4999-8780-2611-708 QB_PRODUCTNUM=450-165 ISW_PRODUCTNUM=309691 ISW_LICENSENUM=160710205397039 CDSKU=CDATOMLIMITED MEDIAPACKAGEPATH=\QBooks\ 2997274 ? Ssl 0:05 C:\windows\system32\msiexec.exe -Embedding 416 2998870 ? Ss 0:00 winedbg --auto 428 136 2998872 ? Ss 0:00 C:\windows\system32\conhost.exe --server 0x2c 2999260 pts/7 R+ 0:00 ps -x
This never used to occur so tried Wine 7.0 but it crashes in a different way (in Mono). Tried dotnet20 with Wine 7.0 and it crashes in yet another way.
Given the amount of time needed to install this app (/qb /s isn't very effective) a bisect will take quite some time...
As I cannot figure out how to work around this, marking related bugs as blocked.
Will update when I know more.
https://bugs.winehq.org/show_bug.cgi?id=55198
--- Comment #1 from Ken Sharp imwellcushtymelike@gmail.com --- Forgot to add:
The program is unusable following this failed/successful? install. No idea if this is a separate issue or related to this crash, so leaving that alone for now.
https://bugs.winehq.org/show_bug.cgi?id=55198
Ken Sharp imwellcushtymelike@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks|34028 |
https://bugs.winehq.org/show_bug.cgi?id=55198
Ken Sharp imwellcushtymelike@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Blocks|34029, 34040 |
--- Comment #2 from Ken Sharp imwellcushtymelike@gmail.com --- Went back to Wine 5.0.5 and the bug still occurs. Wine 4.0.4 has a crash but winedbg can't create a backtrace, so it doesn't look like a regression test will be possible.
$ sha1sum QuickBooksSimpleStartDirect2009.exe f90470618942238aa9ec3af7fdaf488d3b3b46fd QuickBooksSimpleStartDirect2009.exe
https://bugs.winehq.org/show_bug.cgi?id=55198
--- Comment #3 from Ken Sharp imwellcushtymelike@gmail.com --- Created attachment 74799 --> https://bugs.winehq.org/attachment.cgi?id=74799 wine-8.11-312-g9617c784b9d console log
mfc80, msxml4 and dotnet20 make no difference.