[Bug 11514] New: Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

Summary: Adobe Acrobat Professional 6 fails to install
           Product: Wine
           Version: 0.9.54.
          Platform: All
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: blocker
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

after computing space requirements, selecting language, typing in the serial
number, selecting custom/full install, and destination folder, setup just...
dies.

quite a few fixme errors hit the console, followed by these three error
messages:

err:msi:HANDLE_CustomType23 Source package does not exist: L"D:\Adobe Acrobat
6.0 Professional\\Adobe Reader 6.0.msi"
err:msi:ITERATE_Actions Execution halted, action L"InstallReader" returned 1627
err:msi:ITERATE_Actions Execution halted, action L"ExecuteAction" returned 1627

I am still attempting to generate a WINEDEBUG log, if anyone can suggest a more
narrowly targeted flag rather than +relay please let me know, it takes *ages*
for this process to work when debugging...

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #1 from James Hawkins   2008-02-08 15:34:54 ---
Not a blocker.  +msi,+msidb is the log you want.  Where is the file in question
(Adobe Reader 6.0.msi)?

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

James Hawkins  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Severity|blocker                     |normal

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #2 from foobard   2008-02-08 15:40:51 ---

all the files are on the install CD. I've installed this (legal) copy of Adobe
Pro 6 on Windows without difficulty, so I'm not sure why it can't find the
file.

the +msi switch was much faster, will post the last 100 lines of the log in
just a sec. (do I need to run both the +msi and +msidb flags?)

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #3 from foobard   2008-02-08 15:42:27 ---
Created an attachment (id=10679)
 --> (http://bugs.winehq.org/attachment.cgi?id=10679)
last 100 lines of +msi debug

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #4 from James Hawkins   2008-02-08 15:43:09 ---
(In reply to comment #2)
> all the files are on the install CD. I've installed this (legal) copy of Adobe
> Pro 6 on Windows without difficulty, so I'm not sure why it can't find the
> file.

That's not what I asked.  I asked *where* the file is on the CD directory
structure.
> the +msi switch was much faster, will post the last 100 lines of the log in
> just a sec. (do I need to run both the +msi and +msidb flags?)

Yes you need both flags, and you need to attach the entire log.  The last 100
lines will be useless.

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #5 from foobard   2008-02-08 15:48:06 ---
Created an attachment (id=10680)
 --> (http://bugs.winehq.org/attachment.cgi?id=10680)
complete log output of +msi+msidb

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #6 from foobard   2008-02-08 15:50:52 ---
OK, log output attached now.

here's the complete path in Linux when the CD is mounted:

/media/AcrobatPro6/Adobe Reader 6.0/Installer/Adobe Reader 6.0.msi

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

James Hawkins  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|-unknown                    |msi

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #7 from James Hawkins   2008-02-08 23:46:25 ---
That log isn't a +msi,+msidb log.  You forgot a comma between the log channels.
 Don't worry about it though, I already have a test and a fix ready.

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

foobard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #10679|0                           |1
        is obsolete|                            |
  Attachment #10680|0                           |1
        is obsolete|                            |

--- Comment #8 from foobard   2008-02-09 14:29:23 ---
Created an attachment (id=10693)
 --> (http://bugs.winehq.org/attachment.cgi?id=10693)
corrected +msi,msidb log output

Well, better late than never. Here's the 30M log file for +msi,msidb for this
bug. Might be useful, never know.

Thanks for your help.

ps it looks like the file size limit is 1M, I had to delete well over 500,000
lines of the debug file in order for it to upload correctly.

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #9 from James Hawkins   2008-02-09 14:42:33 ---
I just said in comment #7 that I don't need the log and that I already have a
fix to send in.  For future reference, 'cut' logs are useless.

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #10 from Austin English   2008-02-11 13:56:09 ---
In the future, compress the file using bzip2 -9 (rzip/lrzip also compress well,
but aren't as popular).

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

--- Comment #11 from James Hawkins   2008-02-11 15:03:27 ---
Patch committed:

http://winehq.org/pipermail/wine-cvs/2008-February/040180.html

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

James Hawkins  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |RESOLVED
         Resolution|                            |FIXED

--- Comment #12 from James Hawkins   2008-02-11 15:03:36 ---
Patch committed:

http://winehq.org/pipermail/wine-cvs/2008-February/040180.html

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

Dan Kegel  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #13 from Dan Kegel   2008-02-22 11:40:17 ---
0.9.56 released, so closing all bugs marked as RESOLVED FIXED.

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

Hans Leidekker  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
      Fixed by SHA1|                            |2750ed167f745a981b284dc3743
                   |                            |4863bf38ee666

[Bug 11514] Adobe Acrobat Professional 6 fails to install

http://bugs.winehq.org/show_bug.cgi?id=11514

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Platform|All                         |Other

--- Comment #14 from Austin English  2012-02-23 15:22:57 CST ---
Removing deprecated 'All' Platform.