[Bug 25492] New: Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open files

http://bugs.winehq.org/show_bug.cgi?id=25492

Summary: Office Pro 2010 Trial: Word, Excel, and Powerpoint
                    cannot open files
           Product: Wine
           Version: 1.3.9
          Platform: x86
        OS/Version: Linux
            Status: NEW
          Severity: normal
          Priority: P2
         Component: urlmon
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

Created an attachment (id=32456)
 --> (http://bugs.winehq.org/attachment.cgi?id=32456)
Trying to open an xls file with Excel 2010

To reproduce:
1. Deselect Outlook when installing to get around bug 25476.
2. Start Excel. When the activation wizard comes up, click cancel (bug 25478)
3. Try to open an xls or xlsx file. Excel will throw up an error message that
says "Cannot open or save any more documents because there is not enough
available memory or disk space."

Winetricks urlmon partially fixes the problem; it enables Excel to open xls
files, but not xlsx files. (I'll file another bug for the latter issue.)

Word and Powerpoint behave similarly, though the wording of their error
messages is somewhat different. Powerpoint says it found an error it can't
correct, while Word just says it has experienced an error. Both are also
partially fixed (for doc and ppt files) by native urlmon.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open files

http://bugs.winehq.org/show_bug.cgi?id=25492

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
  Attachment #32456|application/octet-stream    |text/plain
          mime type|                            |

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open files

http://bugs.winehq.org/show_bug.cgi?id=25492

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Depends on|                            |25476

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open files

http://bugs.winehq.org/show_bug.cgi?id=25492

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Blocks|                            |25494

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open files

http://bugs.winehq.org/show_bug.cgi?id=25492

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from Rosanne DiMesio  2010-12-12 16:11:58 CST ---
*** Bug 25503 has been marked as a duplicate of this bug. ***

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
            Summary|Office Pro 2010 Trial:      |Office Pro 2010 Trial:
                   |Word, Excel, and Powerpoint |Word, Excel, and Powerpoint
                   |cannot open files           |cannot open or save files

--- Comment #2 from Rosanne DiMesio  2010-12-17 10:42:08 CST ---
Adding saving files to the bug summary. The behavior is the same: winetricks
urlmon enables apps to "save as" doc, ppt, or xls files, but not docx, pptx, or
xlsx files.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #3 from Rosanne DiMesio  2011-01-22 22:01:48 CST ---
Still present in 1.3.12.

Just to clarify, the urlmon I have been using to work around this bug is from
IE6. Urlmon from IE7, alone, does not work; all of IE7 has to be installed.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

Nikolay Sivov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #4 from Nikolay Sivov  2011-04-30 08:57:31 CDT ---
*** Bug 26974 has been marked as a duplicate of this bug. ***

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #5 from Rosanne DiMesio  2011-06-20 12:39:38 CDT ---
Still present in 1.3.22.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #6 from Nikolay Sivov  2011-07-31 11:42:39 CDT ---
Created an attachment (id=35759)
 --> (http://bugs.winehq.org/attachment.cgi?id=35759)
hacked CreateRestrictedToken

Hey, Rosanne.

I don't think it's about urlmon really, it obviously is incomplete in part of
security manager stuff.

The real problem I believe is:

---
fixme:advapi:CreateRestrictedToken (0x470, 0x1, 1, 0x51e6348, 0, (nil), 0,
(nil), 0x6f5bb1c): stub
---

Please try this patch so I can think about proper fix.

P.S. random failures on start are intermittent and usually 'fixable' with
+relay for me, but you need couple runs before it starts.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #7 from Nikolay Sivov  2011-07-31 11:44:04 CDT ---
It's for wine-1.3.25-241-gc1aaacd or course, sorry for not to mention.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #8 from Rosanne DiMesio  2011-07-31 21:23:42 CDT ---
Created an attachment (id=35765)
 --> (http://bugs.winehq.org/attachment.cgi?id=35765)
With patch, trying to open xls file

Excel is able to save xls files with the patch, and can reopen the saved xls
files during the same session, but if you shut Excel 2010  down and restart it,
it can no longer open its own xls files. (The saved file is fine; Excel 2007
had no problem opening it.)

When trying to open an xls file other than one that has been saved in the same
session, Excel says it is "Opening in protected view" and then "Processing," at
which point the window titlebar flashes for attention. Clicking on the Excel
window produces a message that the file is corrupt and cannot be opened.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #9 from Nikolay Sivov  2011-08-01 02:51:23 CDT ---
(In reply to comment #8)
> Created an attachment (id=35765)

--> (http://bugs.winehq.org/attachment.cgi?id=35765) [details]
> With patch, trying to open xls file
>
> Excel is able to save xls files with the patch, and can reopen the saved xls
> files during the same session, but if you shut Excel 2010  down and restart it,
> it can no longer open its own xls files. (The saved file is fine; Excel 2007
> had no problem opening it.)
>
> When trying to open an xls file other than one that has been saved in the same
> session, Excel says it is "Opening in protected view" and then "Processing," at
> which point the window titlebar flashes for attention. Clicking on the Excel
> window produces a message that the file is corrupt and cannot be opened.

Ok, that's something. The second part opening existing file works exactly like
that for me, with small splash window with 'Opening in protected view' and then
'Processing' that never ends, corrupted file message box etc.

I suspect other security calls to be a problem too. Thanks, for testing.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

Nikolay Sivov  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|urlmon                      |advapi32

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #10 from Rosanne DiMesio  2011-08-01 08:46:36 CDT ---
Disabling Protected View (File=>Options=>Trust Center=>Trust Center
Settings=>uncheck everything) enables Excel, Word, and Powerpoint to open and
save xls, doc, and ppt files, without the patch. Disabling has to be done
separately for each Office app.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #11 from Nikolay Sivov  2011-08-01 08:54:19 CDT ---
(In reply to comment #10)
> Disabling Protected View (File=>Options=>Trust Center=>Trust Center
> Settings=>uncheck everything) enables Excel, Word, and Powerpoint to open and
> save xls, doc, and ppt files, without the patch. Disabling has to be done
> separately for each Office app.

On a clean install you mean? That's good as a workaround, I think I'll try to
fix this properly anyway.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

Rosanne DiMesio  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED

--- Comment #12 from Rosanne DiMesio  2011-11-28 19:29:15 CST ---
This is fixed in wine-1.3.33-229-g3927859.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #13 from Alexandre Julliard  2011-12-02 13:33:52 CST ---
Closing bugs fixed in 1.3.34.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #14 from Prashant  2011-12-03 08:23:42 CST ---
Though it is working fine for the non-password protected documents, it still is
not able to open the password protected one saying "The document is corrupt"

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

--- Comment #15 from Nikolay Sivov  2011-12-03 08:47:05 CST ---
(In reply to comment #14)
> Though it is working fine for the non-password protected documents, it still is
> not able to open the password protected one saying "The document is corrupt"

Please open new bug for that and attach document to reproduce that. I don't
want this bug to become metabug regarding open function, cause it's usually
more complicated then problem in one wine module. Also reports should be
separate for xml based formats and original MSO formats like .doc etc.

[Bug 25492] Office Pro 2010 Trial: Word, Excel, and Powerpoint cannot open or save files

http://bugs.winehq.org/show_bug.cgi?id=25492

Bug 25492 depends on bug 25476, which changed state.

Bug 25476 Summary: MS Office Pro 2010 Trial: setup.exe is started when starting installed apps
http://bugs.winehq.org/show_bug.cgi?id=25476

What    |Old Value                   |New Value
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
         Resolution|                            |FIXED