https://bugs.winehq.org/show_bug.cgi?id=50070
Bug ID: 50070 Summary: Adobe Creative Cloud authentication fails due to missing CAPTCHA Product: Wine-gecko Version: unspecified Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: wine-gecko-unknown Assignee: jacek@codeweavers.com Reporter: msdobrescu@gmail.com Distribution: ---
When try to install or run Adobe Creative Cloud, after launch, a login is required in the Adobe Creative Cloud window. After the credentials are entered, for an Adobe account and a subscription, a message is displayed:
"You need to install the latest updates to Windows and/or your Adobe apps. Learn more Captcha validation has failed"
There is no visible CAPTCHA anywhere in the logon window. As effect, the authentication fails and there is no possibility to continue.
Internet Explorer can't be installed either, so the process is stuck here.
Operating System: Gentoo Linux KDE Plasma Version: 5.19.5 KDE Frameworks Version: 5.74.0 Qt Version: 5.15.0 Kernel Version: 5.7.0-sabayon OS Type: 64-bit Processors: 8 × Intel® Core™ i7 CPU 920 @ 2.67GHz Memory: 23,5 GiB of RAM Graphics Processor: GeForce GTX 1060 6GB/PCIe/SSE2
wine-5.17 (Staging)
https://bugs.winehq.org/show_bug.cgi?id=50070
msdobrescu@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |msdobrescu@gmail.com
https://bugs.winehq.org/show_bug.cgi?id=50070
Anya maniikarabera@protonmail.ch changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |maniikarabera@protonmail.ch
https://bugs.winehq.org/show_bug.cgi?id=50070
Jacek Caban jacek@codeweavers.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Assignee|jacek@codeweavers.com |wine-bugs@winehq.org Component|wine-gecko-unknown |mshtml Product|Wine-gecko |Wine
https://bugs.winehq.org/show_bug.cgi?id=50070
Jacek Caban jacek@codeweavers.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |jacek@codeweavers.com
--- Comment #1 from Jacek Caban jacek@codeweavers.com --- Please attach +ieframe,+mshtml,+jscript logs (you may want to check if it contains your credentials and remove them if it does).
https://bugs.winehq.org/show_bug.cgi?id=50070
--- Comment #2 from msdobrescu@gmail.com --- (In reply to Jacek Caban from comment #1)
Please attach +ieframe,+mshtml,+jscript logs (you may want to check if it contains your credentials and remove them if it does).
Sorry, I have no idea how to get them. Please provide the procedure!
https://bugs.winehq.org/show_bug.cgi?id=50070
--- Comment #3 from Jacek Caban jacek@codeweavers.com --- If you run wine from console, you can do something like: WINEDEBUG=+ieframe,+mshtml,+jscript wine pathtoapp.exe
See https://wiki.winehq.org/Debug_Channels for more details.
https://bugs.winehq.org/show_bug.cgi?id=50070
--- Comment #4 from msdobrescu@gmail.com --- (In reply to Jacek Caban from comment #3)
If you run wine from console, you can do something like: WINEDEBUG=+ieframe,+mshtml,+jscript wine pathtoapp.exe
See https://wiki.winehq.org/Debug_Channels for more details.
OK, shall I run it on Adobe Creative Cloud login application or a browser?
https://bugs.winehq.org/show_bug.cgi?id=50070
Anastasius Focht focht@gmx.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |focht@gmx.net Keywords| |download Status|UNCONFIRMED |NEW URL| |https://web.archive.org/web | |/20201218113926/https://pro | |d-rel-ffc-ccm.oobesaas.adob | |e.com/adobe-ffc-external/co | |re/v1/wam/download?sapCode= | |KCCC&productName=Creative+C | |loud&os=win Version|unspecified |5.17 Ever confirmed|0 |1
--- Comment #5 from Anastasius Focht focht@gmx.net --- Hello,
just run it like this from the directory where you have downloaded 'Creative_Cloud_Set-Up.exe':
https://wiki.winehq.org/FAQ#How_can_I_get_a_debugging_log_.28a.k.a._terminal...
--- snip --- WINEDEBUG=+ieframe,+mshtml,+jscript wine ./Creative_Cloud_Set-Up.exe >>log.txt 2>&1 --- snip ---
Attach the log file. You might need to compress it before.
Regards
https://bugs.winehq.org/show_bug.cgi?id=50070
--- Comment #6 from msdobrescu@gmail.com --- I can't make it run at all. It seems working on something, optimizing .net , but never ends and creates a lot of mscorsvw processes that eventually block the computer. I must make it run again first, if that's possible.
https://bugs.winehq.org/show_bug.cgi?id=50070
--- Comment #7 from msdobrescu@gmail.com --- Created attachment 69729 --> https://bugs.winehq.org/attachment.cgi?id=69729 AdobePhotoshop20-mul_x64.zip log
Hi, I could reproduce with AdobePhotoshop20-mul_x64 Set-up.exe. Not sure it is useful, but I add it here in hope it helps.
https://bugs.winehq.org/show_bug.cgi?id=50070
Neko-san nekoNexus@protonmail.ch changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |nekoNexus@protonmail.ch
https://bugs.winehq.org/show_bug.cgi?id=50070
soredake broaden_acid002@simplelogin.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC|broaden_acid002@simplelogin | |.com |
https://bugs.winehq.org/show_bug.cgi?id=50070
--- Comment #8 from msdobrescu@gmail.com --- Adobe support staff claims login is possible using any major browser, like Chrome, Edge or Firefox. So having any of these should make it possible. Seems a bridge similar to Grapejuice for Roblox is needed if those browsers are not possible to make run under Wine.
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