[Bug 23473] New: Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

Summary: Windows Live Essentials wave 4 beta installer won't
                    start - wer.dll and rstrtmgr.dll not found
           Product: Wine
           Version: 1.2-rc5
          Platform: x86-64
               URL: http://explore.live.com/windows-live-essentials-beta
        OS/Version: Linux
            Status: UNCONFIRMED
          Severity: normal
          Priority: P2
         Component: -unknown
        AssignedTo: [e-mail]
        ReportedBy: [e-mail]

The beta for the next version of Windows Live Essentials is available.
Unfortunately, the OS requirement has been bumped to Vista SP2 with the
platform update for this version. In Wine, the installer fails to start due to
some missing DLLs:

err:module:import_dll Library wer.dll (which is needed by
L"C:\wlsetup-webc.exe") not found
err:module:import_dll Library RstrtMgr.DLL (which is needed by
L"C:\wlsetup-webc.exe") not found
err:module:LdrInitializeThunk Main exe initialization for
L"C:\wlsetup-webc.exe" failed, status c0000135

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

A Wine user  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |download, Installer

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

leighman  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]
                   |                            |m

--- Comment #1 from leighman   2010-07-02 10:55:06 ---
copying wer.dll from a Windows install seems to get rid of the relevent error.
copying rstrtmgr.dll does not.

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

Austin English  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

Dan Kegel  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #2 from Dan Kegel   2010-07-02 22:23:11 ---
rstrmgr.dll is probably going to be easy to stub out...

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #3 from Louis Lenders   2010-07-05 17:35:30 ---
Created an attachment (id=29380)
 --> (http://bugs.winehq.org/attachment.cgi?id=29380)
stubbed wer.dll

with attached stubbed wer.dll it runs into a few other unimplemented functions.
After stubbing these out (see next patches) the gui comes up (that tells me to
install .net 3.0) Didn;t test any further yet. I guess these stubs have to wait
for after the code freeze

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #4 from Louis Lenders   2010-07-05 17:36:30 ---
Created an attachment (id=29381)
 --> (http://bugs.winehq.org/attachment.cgi?id=29381)
stubbed WerRegisterFile

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #5 from Louis Lenders   2010-07-05 17:38:59 ---
Created an attachment (id=29382)
 --> (http://bugs.winehq.org/attachment.cgi?id=29382)
minimal include file werapi.h (needed for previous patch)

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #6 from Louis Lenders   2010-07-05 17:40:25 ---
Created an attachment (id=29383)
 --> (http://bugs.winehq.org/attachment.cgi?id=29383)
stubbed GetUserDefaultLocaleName

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #7 from Louis Lenders   2010-07-05 17:42:40 ---
Created an attachment (id=29384)
 --> (http://bugs.winehq.org/attachment.cgi?id=29384)
the last one to get the GUI up: stubbed SHGetKnownFolderPath

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #8 from A Wine user   2010-07-06 10:49:35 ---
(In reply to comment #3)
> with attached stubbed wer.dll it runs into a few other unimplemented functions.
> After stubbing these out (see next patches) the gui comes up (that tells me to
> install .net 3.0) Didn;t test any further yet. I guess these stubs have to wait
> for after the code freeze

It's still complaining about rstrtmgr.dll and refusing to start for me...

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #9 from Louis Lenders   2010-07-07 01:49:15 ---
Created an attachment (id=29412)
 --> (http://bugs.winehq.org/attachment.cgi?id=29412)
stubbed rstrtmgr.dll
> It's still complaining about rstrtmgr.dll and refusing to start for me...

forgot to add this one: stubbed rstrtmgr.dll

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

A Wine user  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
           Keywords|                            |patch

--- Comment #10 from A Wine user   2010-07-07 11:19:02 ---
(In reply to comment #9)
> > It's still complaining about rstrtmgr.dll and refusing to start for me...
>
> forgot to add this one: stubbed rstrtmgr.dll

Looks good, I can get the GUI up now. Installing dotnet30 gets it to the
program selection screen, but actually installing anything doesn't work yet.

I tried them one at a time: the Bing bar gets through the entire installer, but
reports that the installation failed. Every other selection calls unimplemented
function rstrtmgr.dll.RmStartSession and produces a crash dialog, but continues
installing anyway, only to hang later on.

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #11 from Louis Lenders   2010-07-07 12:10:23 ---
Created an attachment (id=29428)
 --> (http://bugs.winehq.org/attachment.cgi?id=29428)
stub RmStartSession
> I tried them one at a time: the Bing bar gets through the entire installer, but
> reports that the installation failed. Every other selection calls unimplemented
> function rstrtmgr.dll.RmStartSession and produces a crash dialog,

Does the attached patch help?

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #12 from A Wine user   2010-07-08 07:31:42 ---
Created an attachment (id=29433)
 --> (http://bugs.winehq.org/attachment.cgi?id=29433)
Crash log

(In reply to comment #11)
> Does the attached patch help?

Well, the good news is that it doesn't run into any more unimplemented
functions. The bad news is that now there's a later crash from an unhandled
page fault, and the installer still hangs before completing.

Here's the terminal output just in case anyone wants to take a look. Otherwise,
I guess I'll file a proper bug for it after these patches are in Wine.

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #13 from Louis Lenders   2010-07-08 10:58:38 ---
(In reply to comment #12)
> Created an attachment (id=29433)

--> (http://bugs.winehq.org/attachment.cgi?id=29433) [details]
> Crash log
>
> (In reply to comment #11)
> > Does the attached patch help?
>
> Well, the good news is that it doesn't run into any more unimplemented
> functions. The bad news is that now there's a later crash from an unhandled
> page fault, and the installer still hangs before completing.
>
> Here's the terminal output just in case anyone wants to take a look. Otherwise,
> I guess I'll file a proper bug for it after these patches are in Wine.

Could you tell me the exact steps to get this far? I can't get any further than
a window telling me I have to install some service pack ...

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #14 from A Wine user   2010-07-08 12:48:03 ---
(In reply to comment #13)
> Could you tell me the exact steps to get this far? I can't get any further than
> a window telling me I have to install some service pack ...

1. Recompile Wine with the patches here, removing preexisting ~/.wine (if any)
2. Open and close winecfg to make a new wineprefix
3. Run 'winetricks dotnet30'
4. Open winecfg and set Windows version to Windows 7
5. Run the installer, uncheck all options except one (any except the Bing bar
will crash/hang)

That's what I did, using the patched Wine for all steps...

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #15 from Nikolay Sivov   2010-07-08 12:51:51 ---
Wait, setting to Win7 is a workaround for some other bug?

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #16 from A Wine user   2010-07-08 13:13:15 ---
(In reply to comment #15)
> Wait, setting to Win7 is a workaround for some other bug?

Well, it's a bit of a workaround, but I don't know whether it's a bug or by
design. In Vista mode, it doesn't get very far, complaining that the platform
update isn't installed. In Win7 mode, I guess it skips that check since a real
Win7 wouldn't need the platform update. XP mode won't work since the installer
checks for that and refuses to install on anything pre-Vista.

So, I think it's only a bug if Wine is supposed to appear to have the platform
update for Vista installed.

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

Louis Lenders  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|UNCONFIRMED                 |NEW
     Ever Confirmed|0                           |1

--- Comment #17 from Louis Lenders  2010-08-27 17:12:23 CDT ---
I've sent the bunch of stubs to wine-patches. With current wine + patches i had
to use native msxml6 and mshtml and friends to get up to the point where it
starts installing thing. This goes all the way up to 90%, then it rolls back
the complete installation. I'll have a look into that later this week

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #18 from A Wine user  2010-08-30 08:21:15 CDT ---
(In reply to comment #17)
> With current wine + patches i had to use native msxml6 and mshtml and friends
> to get up to the point where it starts installing thing.

Hmm, I never needed any native stuff except dotnet30 before, but apparently MS
has changed the installer at least once.

The installer I've been testing for this bug:
741f7a49e55bc6ed3804bdc3a3c34964  wlsetup-webc.exe

And what I just got from a new download:
6d5d671bae57e8f9b82212b7424dbe8e  wlsetup-web.exe

For me, with your patches applied, the former gets to the rolling back stage
you mentioned without any native stuff except dotnet30 while the latter quickly
crashes calling unimplemented function KERNEL32.dll.GetThreadUILanguage. Do you
have yet another version of the installer?

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #19 from Louis Lenders  2010-08-30 12:55:44 CDT ---
(In reply to comment #18)
> Hmm, I never needed any native stuff except dotnet30 before, but apparently MS
> has changed the installer at least once.
>
> The installer I've been testing for this bug:
> 741f7a49e55bc6ed3804bdc3a3c34964  wlsetup-webc.exe

hmm, this is what i get:
sha1sum wlsetup-webc.exe 
318440388b2e15c5e25948120c0fae39dab0b229  wlsetup-webc.exe

For the latter installer, i selected the downloadlink, and that directed me to
a Dutch site where i could download the installer, that too crashed in
unimplemented KERNEL32.dll.GetThreadUILanguage. So i selected language: english
on that site, and that installer didn't have that problem of unimplemented
KERNEL32.dll.GetThreadUILanguage. As there seem to be lots of installers, we'll
have to be careful about which one we're talkling about

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

--- Comment #20 from A Wine user  2010-09-01 07:24:32 CDT ---
(In reply to comment #19)
> hmm, this is what i get:
> sha1sum wlsetup-webc.exe 
> 318440388b2e15c5e25948120c0fae39dab0b229  wlsetup-webc.exe

That matches the sha1sum of my original installer, actually. (I was posting
md5sums)

I was just misremembering what the installer did without native msxml6 and IE.
It never rolled back, it just crashed and then hung later (as I mentioned in
comment 12). My bad...

That was in a patched 1.2-rc6 though. In git, with your SHGetKnownFolderPath
stub added, I'm getting a different crash now (from unimplemented function
msi.dll.MsiBeginTransactionW). At least when trying to install Photo Gallery &
Movie Maker.

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

A Wine user  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|NEW                         |RESOLVED
                URL|http://explore.live.com/win |http://wl.dlservice.microso
                   |dows-live-essentials-beta   |ft.com/download/B/2/9/B2954
                   |                            |09B-AAAB-4415-B32D-A36EFD6D
                   |                            |C36E/en/wlsetup-webc.exe
         Resolution|                            |FIXED

--- Comment #21 from A Wine user  2010-09-02 12:54:18 CDT ---
Stubs for SHGetKnownFolderPath and MsiBeginTransaction were committed today,
and the "wlsetup-webc" installer no longer crashes, at least when installing
Photo Gallery & Movie Maker (it fails with an unknown error later on) so I
think this particular bug can be considered fixed. Thanks for your efforts!

[Bug 23473] Windows Live Essentials wave 4 beta installer won't start - wer.dll and rstrtmgr.dll not found

http://bugs.winehq.org/show_bug.cgi?id=23473

Alexandre Julliard  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
             Status|RESOLVED                    |CLOSED

--- Comment #22 from Alexandre Julliard  2010-09-03 14:05:13 CDT ---
Closing bugs fixed in 1.3.2.