http://bugs.winehq.org/show_bug.cgi?id=21166
Summary: Mashed InstallShield installer fails during preparation Product: Wine Version: 1.1.35 Platform: x86-64 OS/Version: Linux Status: UNCONFIRMED Severity: normal Priority: P3 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: mycroes@gmail.com
When installing Mashed: drive to survive the installer will stop while actually loading the installer itself, but after a language selection dialog. It will show the following error in a messagebox: "An installation support file 'C:\windows\temp{2EC1A4D5-4217-4ABF-A783-3706EE405716}\isrt.dll' could not be installed. (0x80070002)". The wine output contains the following repeated message: "err:ole:marshal_object object doesn't expose interface {be6115a1-7de5-48dc-ad2a-25060e00fce2}, failing with error 0x80004002 err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface failed with error 0x80004002", before that there's just a few fixmes.
The game uses an InstallShield Wizard. I used a clean wineprefix, without anythin from WineTricks.
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #1 from Michael Croes mycroes@gmail.com 2009-12-26 14:58:15 --- Actually the installer will continue after this error (it's about 2/3 of the progress bar when it occurs), but when progress bar is full the installer will quit without any additional error message. The command line does list a few more ole errors and a few rpc errors.
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #2 from Jeff Zaroyko jeffz@jeffz.name 2009-12-26 15:11:32 --- does the problem occur on an older version of Wine?
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #3 from Michael Croes mycroes@gmail.com 2009-12-26 15:49:22 --- (In reply to comment #2)
does the problem occur on an older version of Wine?
Only tried 1.1.33 (comes with ubuntu karmic) and 1.1.35, I don't have any old versions around.
http://bugs.winehq.org/show_bug.cgi?id=21166
James Scholes james.scholes@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |james.scholes@gmail.com
--- Comment #4 from James Scholes james.scholes@gmail.com 2010-04-02 14:29:08 --- The same error is occurring for me trying to install Heroes of Might and Magic V. InstallShield errors out with an Unhandled Exception. Error Number: 0x8002000E
My terminal is full of this:
err:ole:marshal_object object doesn't expose interface {be6115a1-7de5-48dc-ad2a-25060e00fce2}, failing with error 0x80004002 err:ole:ClientIdentity_QueryMultipleInterfaces IRemUnknown_RemQueryInterface failed with error 0x80004002
As above, tried with a clean install, no WineTricks, 1.1.41 Ubuntu 9.10 64bit
I've definitely had Heroes V working before. Going to undertake a regression test now.
http://bugs.winehq.org/show_bug.cgi?id=21166
William J May may.11b@runbox.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |may.11b@runbox.com
--- Comment #5 from William J May may.11b@runbox.com 2010-04-04 04:16:33 --- I also get "Unhandled Exception" Error: 0x8002000E Trying to install 'Star Wars: Knights of the Old Republic 2' Box comes up twice before letting me accept license and choose install dir. Third time crashes install outright. Also InstallShield Wizard.
Clean Wine 1.1.41 on Mandriva 2010 KotOR2 installed/ran perfectly in 1.1.39
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #6 from William J May may.11b@runbox.com 2010-04-04 04:29:40 --- Although I'm 32-bit, might be related?
First error box creates: err:ole:TLB_ReadTypeLib Loading of typelib L"C:\Program Files\Common Files\InstallShield\Professional\RunTime\IsProBE.tlb" failed with error 2
But lets me continue-
Crash creates: err:ole:dispatch_rpc no apartment found for ipid {ffffffff-ffff-ffff-1d00-00001a000000} err:rpc:I_RpcReceive we got fault packet with status 0x80010108 (times 3)
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #7 from Jeff Zaroyko jeffz@jeffz.name 2010-04-04 04:39:32 --- Please retest with 1.1.42.
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #8 from William J May may.11b@runbox.com 2010-04-05 03:39:09 --- Install of KotOR 2 succeeded with Wine 1.1.42 32-bit (I always build from source).
Temporary regression under 1.1.41 but not 1.1.39?
I would say 'temporarily resolved'. Although I think it could pop up again if we never know what the cause was.
http://bugs.winehq.org/show_bug.cgi?id=21166
Wylda wylda@volny.cz changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |wylda@volny.cz
--- Comment #9 from Wylda wylda@volny.cz 2010-04-05 04:04:39 --- (In reply to comment #8)
Although I think it could pop up again if we never know what the cause was.
Hi William, you always have a chance to do a regression test to find out, what patch caused the troubles. If you have doubt, follow:
http://wiki.winehq.org/RegressionTesting
But in this case, i guess it's well known InstallShield issue in 1.1.41. See bug 22066.
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #10 from William J May may.11b@runbox.com 2010-04-06 01:59:25 --- Yes, bug 22066 was _exactly_ my problem- and promptly fixed.
As for regression testing, I am always loathe to do it. I'm currently just a casual user that likes to share his experiences for the benefit of others. Someday I'll get more serious about programming and look at source code. But I haven't enough free time just yet.
@Michael: Have you updated your repository to check for a newer version? I think it may be fixed (except in 1.1.41).
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #11 from Wylda wylda@volny.cz 2010-04-06 02:20:04 --- (In reply to comment #10)
Yes, bug 22066 was _exactly_ my problem- and promptly fixed.
Than this is duplicate bug report...
As for regression testing, I am always loathe to do it. I'm currently just a casual user that likes to share his experiences for the benefit of others. Someday I'll get more serious about programming and look at source code.
No, you don't need to know _anything_ about programming. I'm also only casual user, not a programmer. And i quite successfuly looking for regressions, so quality of wine does not get worse through active development. Of course, quality depends if someone is interested and promptly fixes such regression. So overcome your loathe and enjoy helping others if you like wine!
http://bugs.winehq.org/show_bug.cgi?id=21166
Jeff Zaroyko jeffz@jeffz.name changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |DUPLICATE
--- Comment #12 from Jeff Zaroyko jeffz@jeffz.name 2010-04-06 02:52:43 --- Marking duplicate.
*** This bug has been marked as a duplicate of bug 22066 ***
http://bugs.winehq.org/show_bug.cgi?id=21166
Jeff Zaroyko jeffz@jeffz.name changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #13 from Jeff Zaroyko jeffz@jeffz.name 2010-04-06 02:53:15 --- Closing duplicate.
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #14 from Michael Croes mycroes@gmail.com 2010-04-06 05:55:48 --- (In reply to comment #10)
@Michael: Have you updated your repository to check for a newer version? I think it may be fixed (except in 1.1.41).
After I noted that it should be fixed I tried updating, however 1.1.42 was not in the wine repo for Karmic yet. I will verify, but I'm assuming that this is indeed the same bug as #22066 and thus fixed.
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #15 from James Scholes james.scholes@gmail.com 2010-04-11 15:57:19 --- (In reply to comment #14)
After I noted that it should be fixed I tried updating, however 1.1.42 was not in the wine repo for Karmic yet. I will verify, but I'm assuming that this is indeed the same bug as #22066 and thus fixed.
I can confirm that for Heroes V the installer now works here with 1.1.42.
http://bugs.winehq.org/show_bug.cgi?id=21166
--- Comment #16 from Michael Croes mycroes@gmail.com 2010-04-13 15:55:15 --- Just checked, Mashed installs fine again. Thanks for fixing, guys!
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