http://bugs.winehq.org/show_bug.cgi?id=32634
Bug #: 32634 Summary: Rand McNally Dock Product: Wine Version: unspecified Platform: x86-64 OS/Version: Linux Status: UNCONFIRMED Severity: critical Priority: P2 Component: -unknown AssignedTo: wine-bugs@winehq.org ReportedBy: mello52180@comcast.net Classification: Unclassified
Created attachment 43061 --> http://bugs.winehq.org/attachment.cgi?id=43061 Log that was displayed when program crashed.
Installed Rand McNally Dock and it seems to install successfully but crashes right at the end when I believe it attempts to start the dock. I am a truck driver and I need to be able to update my truck GPS. I appreciate any help.
http://bugs.winehq.org/show_bug.cgi?id=32634
Rosanne DiMesio dimesio@earthlink.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Severity|critical |normal
--- Comment #1 from Rosanne DiMesio dimesio@earthlink.net 2013-01-02 20:41:44 CST --- Not critical. http://bugs.winehq.org/page.cgi?id=fields.html#importance
http://bugs.winehq.org/show_bug.cgi?id=32634
Bruno Jesus 00cpxxx@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |00cpxxx@gmail.com
--- Comment #2 from Bruno Jesus 00cpxxx@gmail.com 2013-01-04 11:50:46 CST --- Please update to the latest development version of wine and try again. This bug may already be fixed.
http://bugs.winehq.org/show_bug.cgi?id=32634
Bruno Jesus 00cpxxx@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|unspecified |1.4.1
http://bugs.winehq.org/show_bug.cgi?id=32634
Joshua mello52180@comcast.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Version|1.4.1 |1.5.20
--- Comment #3 from Joshua mello52180@comcast.net 2013-01-04 13:27:59 CST --- I upgraded to 1.5.20 and now a box pops up that just says "currupted" when I try to execute RNDDock.exe and now there is no log displayed.
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #4 from Bruno Jesus 00cpxxx@gmail.com 2013-01-04 14:08:34 CST --- Is this the software? http://www.randmcnally.com/support/download-dock-software.jsp
I cannot install it as I don't have the required device so I can't help much. Please attach the console output when you run the program from a console, read http://wiki.winehq.org/FAQ#get_log
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #5 from Joshua mello52180@comcast.net 2013-01-04 14:35:09 CST --- Created attachment 43082 --> http://bugs.winehq.org/attachment.cgi?id=43082 Terminal Log
Here is the output from the terminal.
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #6 from Joshua mello52180@comcast.net 2013-01-04 15:06:20 CST --- Created attachment 43083 --> http://bugs.winehq.org/attachment.cgi?id=43083 Log created when RNDDock.exe crashes under 1.5.20
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #7 from Bruno Jesus 00cpxxx@gmail.com 2013-01-04 15:10:38 CST --- Please try "winetricks dotnet20" to check if it's a mono issue.
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #8 from Joshua mello52180@comcast.net 2013-01-04 15:41:45 CST --- Created attachment 43084 --> http://bugs.winehq.org/attachment.cgi?id=43084 output of "winetricks dotnet20"
http://bugs.winehq.org/show_bug.cgi?id=32634
Anastasius Focht focht@gmx.net changed:
What |Removed |Added ---------------------------------------------------------------------------- CC| |focht@gmx.net
--- Comment #9 from Anastasius Focht focht@gmx.net 2013-01-04 16:26:30 CST --- Hello Joshua,
--- snip --- err:msi:ITERATE_Actions Execution halted, action L"CA_Check64OS.3643236F_FC70_11D3_A536_0090278A1BB8" returned 1603 --- snip ---
The installer fails because you tried to install 32-bit MS .NET Frameworks in 64-bit WINEPREFIX. This is not supported.
Please do not re-use/recycle existing WINEPREFIXes. Create a *new* 32-bit WINEPREFIX (WINEARCH=win32) and install .NET 2.0 (using 'winetricks') and the app there.
Regards
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #10 from Joshua mello52180@comcast.net 2013-01-04 18:43:39 CST --- I created a new WINEPREFIX and then installed the NET Framework needed and the dock installed but there isn't any USB support for WINE so the dock software is not finding my GPS. Thanks for your help thus far but it looks like I am stuck until USB support is added to WINE.
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #11 from Bruno Jesus 00cpxxx@gmail.com 2013-01-04 19:06:31 CST --- Can you try again in a new 32 bit prefix without dotnet20 just to check if it was a problem related to the 64 bit prefix?
You could try reading http://wiki.winehq.org/USB to get more information and patchs about USB support.
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #12 from Joshua mello52180@comcast.net 2013-01-04 19:27:25 CST --- The dock software requires Net Framework 3.5 SP1 and I couldn't get that working under the 64bit prefix but it worked under the 32bit prefix. I am relatively new to WINE so I am sure there is probably a way to get it working under the 64bit prefix but I couldn't figure it out.
About the USB patches, I was reading http://wiki.winehq.org/USB and I don't have a windows machine to connect the GPS to to get the required information to get it working with those patches.
http://bugs.winehq.org/show_bug.cgi?id=32634
Anastasius Focht focht@gmx.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Keywords| |download URL| |http://www.randmcnally.com/ | |support/download-dock-softw | |are.jsp Summary|Rand McNally Dock |Rand McNally Dock GPS | |device software fails to | |recognize connected | |navigation device
--- Comment #13 from Anastasius Focht focht@gmx.net 2013-01-05 06:49:40 CST --- Hello,
I don't see any USB driver related code in installer. The installer enumerates all drive letters (checks for drive type), most likely looking for a USB mass storage device.
If Linux doesn't recognize your device as USB mass storage at all there is nothing Wine can do. Basically you need to be able to assign a DOS drive letter (through winecfg).
Regards
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #14 from Joshua mello52180@comcast.net 2013-01-05 08:58:42 CST --- I can assign it a DOS drive letter through WINECFG but the software still says there is no device connected.
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #15 from Joshua mello52180@comcast.net 2013-01-05 09:03:03 CST --- Created attachment 43092 --> http://bugs.winehq.org/attachment.cgi?id=43092 output when trying to run RNDDock.exe
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #16 from Joshua mello52180@comcast.net 2013-01-05 09:14:46 CST --- Now the Dock software won't even display. It stays up in the taskbar and when I right click and choose Open RandMcNally Dock nothing happens.
http://bugs.winehq.org/show_bug.cgi?id=32634
--- Comment #17 from Joshua mello52180@comcast.net 2013-01-05 09:33:22 CST --- Created attachment 43093 --> http://bugs.winehq.org/attachment.cgi?id=43093 Output when executing RNDDock.exe.
Here is a 2nd output of RNDDock where it will not expand from the taskbar. Right clicked and chose Open RandMcNally Dock and it produces:
fixme:thread:NtQueryInformationThread info class 16 not supported yet
http://bugs.winehq.org/show_bug.cgi?id=32634
Joshua mello52180@comcast.net changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|UNCONFIRMED |RESOLVED Resolution| |ABANDONED
--- Comment #18 from Joshua mello52180@comcast.net 2013-01-09 11:21:48 CST --- I just used virtualbox to get it working. Thanks for everyone's help.
http://bugs.winehq.org/show_bug.cgi?id=32634
Austin English austinenglish@gmail.com changed:
What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED
--- Comment #19 from Austin English austinenglish@gmail.com 2013-01-23 14:41:37 CST --- Closing.
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