[Bug 48699] New: d3dformat error : not able to run Skyrim

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48699

Bug ID: 48699
           Summary: d3dformat error : not able to run Skyrim
           Product: Wine
           Version: 5.0
          Hardware: x86-64
                OS: Linux
            Status: UNCONFIRMED
          Severity: critical
          Priority: P2
         Component: directx-d3d
          Assignee: [e-mail]
          Reporter: [e-mail]
      Distribution: ---

Created attachment 66573
  --> https://bugs.winehq.org/attachment.cgi?id=66573
Wine error log

Hi,

I'm trying to run The Elder scrolls V : Skyrim game in my Ubuntu 19.10 using
wine 5.0 stable version.

The installation was fine with no errors and when I try to run TESV.exe, the
game loads up and i'm able to select for a new game and then the title rolls
and after some 10 sec, the game instructs me to use mouse to look around. I do
that and after 5 sec, the game crashes with no error messages.

Tried both SkyrimLauncher.exe and TESV.exe. The results are same.

I tried switching to very low res and graphics but still the same.

I was able to grab the error log(attached). Tried searching the google but
unable to find a solution.

My System information -->

H/W path         Device      Class          Description
=======================================================
                             system         HP Pavilion Notebook (M2W75PA#ACJ)
/0                           bus            8096
/0/0                         memory         128KiB BIOS
/0/4                         processor      Intel(R) Core(TM) i5-5200U CPU @
2.20GHz
/0/4/6                       memory         32KiB L1 cache
/0/4/7                       memory         256KiB L2 cache
/0/4/8                       memory         3MiB L3 cache
/0/5                         memory         32KiB L1 cache
/0/16                        memory         8GiB System Memory
/0/16/0                      memory         8GiB SODIMM DDR3 Synchronous 1600
MHz (0.6 ns)
/0/16/1                      memory         Synchronous [empty]
/0/100                       bridge         Broadwell-U Host Bridge -OPI
/0/100/2                     display        HD Graphics 5500
/0/100/3                     multimedia     Broadwell-U Audio Controller
/0/100/4                     generic        Broadwell-U Processor Thermal
Subsystem
/0/100/14                    bus            Wildcat Point-LP USB xHCI
Controller
/0/100/14/0      usb1        bus            xHCI Host Controller
/0/100/14/0/1                input          USB Optical Mouse
/0/100/14/0/3                multimedia     HP Truevision HD
/0/100/14/0/7                communication  Bluetooth Radio
/0/100/14/1      usb2        bus            xHCI Host Controller
/0/100/16                    communication  Wildcat Point-LP MEI Controller #1
/0/100/1b                    multimedia     Wildcat Point-LP High Definition
Audio Controller
/0/100/1c                    bridge         Wildcat Point-LP PCI Express Root
Port #1
/0/100/1c.1                  bridge         Wildcat Point-LP PCI Express Root
Port #2
/0/100/1c.2                  bridge         Wildcat Point-LP PCI Express Root
Port #3
/0/100/1c.2/0    wlo1        network        RTL8723BE PCIe Wireless Network
Adapter
/0/100/1c.3                  bridge         Wildcat Point-LP PCI Express Root
Port #4
/0/100/1c.3/0    eno1        network        RTL810xE PCI Express Fast Ethernet
controller
/0/100/1c.4                  bridge         Wildcat Point-LP PCI Express Root
Port #5
/0/100/1c.4/0                display        GM108M [GeForce 940M]
/0/100/1f                    bridge         Wildcat Point-LP LPC Controller
/0/100/1f.2      scsi0       storage        Wildcat Point-LP SATA Controller
[AHCI Mode]
/0/100/1f.2/0    /dev/sda    disk           1TB WDC WD10JPVX-60J
/0/100/1f.2/0/1  /dev/sda1   volume         498MiB Windows NTFS volume
/0/100/1f.2/0/2  /dev/sda2   volume         99MiB Windows FAT volume
/0/100/1f.2/0/3  /dev/sda3   volume         15MiB reserved partition
/0/100/1f.2/0/4  /dev/sda4   volume         44GiB Windows NTFS volume
/0/100/1f.2/0/5  /dev/sda5   volume         885GiB EXT4 volume
/0/100/1f.2/1    /dev/cdrom  disk           DVDRW  UJ8G2A
/0/100/1f.3                  bus            Wildcat Point-LP SMBus Controller
/0/1                         system         PnP device PNP0c02
/0/2                         system         PnP device PNP0b00
/0/3                         generic        PnP device HPQ8001
/0/6                         generic        PnP device SYN1ef2
/0/7                         system         PnP device PNP0c02
/1                           power          KI04041
/2                           power          OEM Define 5
/3               anbox0      network        Ethernet interface

My graphics information -->

*-display                 
       description: VGA compatible controller
       product: HD Graphics 5500
       vendor: Intel Corporation
       physical id: 2
       bus info: pci@0000:00:02.0
       version: 09
       width: 64 bits
       clock: 33MHz
       capabilities: msi pm vga_controller bus_master cap_list rom
       configuration: driver=i915 latency=0
       resources: irq:53 memory:c3000000-c3ffffff memory:d0000000-dfffffff
ioport:7000(size=64) memory:c0000-dffff
  *-display
       description: 3D controller
       product: GM108M [GeForce 940M]
       vendor: NVIDIA Corporation
       physical id: 0
       bus info: pci@0000:0a:00.0
       version: a2
       width: 64 bits
       clock: 33MHz
       capabilities: pm msi pciexpress bus_master cap_list
       configuration: driver=nouveau latency=0
       resources: irq:52 memory:c4000000-c4ffffff memory:b0000000-bfffffff
memory:c0000000-c1ffffff ioport:3000(size=128)

Your help is much appreciated.

Thank You.

[Bug 48699] d3dformat error : not able to run Skyrim

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48699

Sid  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
       Distribution|---                         |Ubuntu

[Bug 48699] d3dformat error : not able to run Skyrim

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48699

Sid  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
          Component|directx-d3d                 |-unknown

[Bug 48699] d3dformat error : not able to run Skyrim

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48699

Alistair Leslie-Hughes  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
                 CC|                            |[e-mail]

--- Comment #1 from Alistair Leslie-Hughes  ---
This looks like pulseaudio is running out of memory.

For Reference.
man pulse-client.conf

I have other other games that produce the same mmap error.

Create and edit file
~/.config/pulse/client.conf

Add or modify line 
enable-shm=no

Restart wine and pulseaudio completely and run Skyrim again.

This is a workaround, or solution depending on how to look at it, for xaudio
(FAudio) applications running out of memory since pulseaudio default shm buffer
is 64M and FAudio likes to create lots of these.

This might cause sounds to bed delayed a little, depending on you setup. If it
does then reenable shm and set shm-size-bytes= to something smaller (maybe 5M,
and note that this value is in bytes).

[Bug 48699] d3dformat error : not able to run Skyrim

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48699

--- Comment #2 from Sid  ---
(In reply to Alistair Leslie-Hughes from comment #1)
> This looks like pulseaudio is running out of memory.
>
> For Reference.
> man pulse-client.conf
>
> I have other other games that produce the same mmap error.
>
> Create and edit file
> ~/.config/pulse/client.conf
>
> Add or modify line 
> enable-shm=no
>
> Restart wine and pulseaudio completely and run Skyrim again.
>
> This is a workaround, or solution depending on how to look at it, for xaudio
> (FAudio) applications running out of memory since pulseaudio default shm
> buffer is 64M and FAudio likes to create lots of these.
>
> This might cause sounds to bed delayed a little, depending on you setup. If
> it does then reenable shm and set shm-size-bytes= to something smaller
> (maybe 5M, and note that this value is in bytes).

thanks a lot. that worked like a charm. :-)

[Bug 48699] d3dformat error : not able to run Skyrim

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48699

Sid  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|---                         |FIXED
             Status|UNCONFIRMED                 |RESOLVED

--- Comment #3 from Sid  ---
Problem fixed.

[Bug 48699] d3dformat error : not able to run Skyrim

[WineHQ Bugzilla]

https://bugs.winehq.org/show_bug.cgi?id=48699

Alistair Leslie-Hughes  changed:

What    |Removed                     |Added
----------------------------------------------------------------------------
         Resolution|FIXED                       |NOTOURBUG

--- Comment #4 from Alistair Leslie-Hughes  ---
Though fixed for you, it's should be handled programmatically.  This will
required changes to multiple projects (SDL, FAudio) at least before we could
mark this as truely fixed.