[Bug 57155] New: Gigapixel ai crashes on startup

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WineHQ Bugzilla

5 Sep 2024 5 Sep '24

6:53 a.m.

https://bugs.winehq.org/show_bug.cgi?id=57155

Bug ID: 57155 Summary: Gigapixel ai crashes on startup Product: Wine Version: 9.0 Hardware: x86-64 OS: Linux Status: UNCONFIRMED Severity: normal Priority: P2 Component: -unknown Assignee: wine-bugs@winehq.org Reporter: levanchelidze@gmail.com Distribution: ---

Created attachment 77062 --> https://bugs.winehq.org/attachment.cgi?id=77062 crash report

Trying to start gigapixel ai 7.2.2 and it crashes on startup

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WineHQ Bugzilla

5 Sep 5 Sep

8:03 a.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=57155

Ken Sharp imwellcushtymelike@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Keywords| |win64

--- Comment #1 from Ken Sharp imwellcushtymelike@gmail.com --- Upgrade to Wine 9.16 and try again.

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WineHQ Bugzilla

11:31 a.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=57155

--- Comment #2 from Levan levanchelidze@gmail.com --- Strange thing is that changing wine to windows 7 fixed the issue

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WineHQ Bugzilla

11:38 a.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup

https://bugs.winehq.org/show_bug.cgi?id=57155

Louis Lenders xerox.xerox2000x@gmail.com changed:

What |Removed |Added ---------------------------------------------------------------------------- CC| |xerox.xerox2000x@gmail.com

--- Comment #3 from Louis Lenders xerox.xerox2000x@gmail.com --- (In reply to Levan from comment #2)

...

Strange thing is that changing wine to windows 7 fixed the issue

Could you attach a (compressed) debug log in win10 mode (i.e. run with WINEDEBUG=+relay,+seh wine Topaz\ Gigapixel\ AI.exe &>debuglog.txt)?

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WineHQ Bugzilla

2:39 p.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

Austin English austinenglish@gmail.com changed:

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WineHQ Bugzilla

5:25 p.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

--- Comment #4 from Levan levanchelidze@gmail.com --- Here it is warning 3 gb txt file when unpacked https://drive.google.com/file/d/1b0S1r70HwS_auYXCJjp4Akp-jmr_ISss/view?usp=d...

here is a simple wine output when running as windows 7 and it works

"wine '/home/levan/Desktop/Topaz Gigapixel AI 7.2.2 (x64)/Gigapixel AI.exe' 0024:err:winediag:ntlm_check_version ntlm_auth was not found. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution. 0024:err:ntlm:ntlm_LsaApInitializePackage no NTLM support, expect problems 0220:err:winediag:ntlm_check_version ntlm_auth was not found. Make sure that ntlm_auth >= 3.0.25 is in your path. Usually, you can find it in the winbind package of your distribution. 0220:err:ntlm:ntlm_LsaApInitializePackage no NTLM support, expect problems 0284:err:d3d:wined3d_swapchain_resize_buffers Something's still holding back buffer 0 (000075B42D5C88A0)."

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WineHQ Bugzilla

7:17 p.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

--- Comment #5 from Louis Lenders xerox.xerox2000x@gmail.com --- Created attachment 77063 --> https://bugs.winehq.org/attachment.cgi?id=77063 add missing ordinal 136

Hi, from your debuglog:

Just before the crash is

022c:Ret uxtheme.135() retval=00000000 ret=6fffdc83dc02 022c:Call dwmapi.DwmSetWindowAttribute(000200e6,00000013,7ffffe1fa870,00000004) ret=6fffdc83dc43 022c:fixme:dwmapi:DwmSetWindowAttribute (00000000000200E6, 13, 00007FFFFE1FA870, 4) stub 022c:Ret dwmapi.DwmSetWindowAttribute() retval=00000000 ret=6fffdc83dc43 022c:trace:seh:dispatch_exception code=c0000005 flags=0 addr=0000000000000000 ip=0

It look's like it's using the semi undocumented uxtheme api for dark mode And a couple of lines before that:

022c:Call KERNEL32.GetProcAddress(6ffffb3e0000,00000088) ret=6fffdc838940 022c:Ret KERNEL32.GetProcAddress() retval=00000000 ret=6fffdc838940 022c:Call KERNEL32.GetProcAddress(6ffffb3e0000,00000087) ret=6fffdc83898b 022c:Ret KERNEL32.GetProcAddress() retval=6ffffb3e1f20 ret=6fffdc83898b

As a guess I woud say those first two lines could be the cause of the crash; ordinal 136 (0000088) is missing in wine. Google says it's FlushMenuThemes()

Could you try if the attached patch changes anything?

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WineHQ Bugzilla

6 Sep 6 Sep

11:04 a.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

--- Comment #6 from Levan levanchelidze@gmail.com ---

...

Could you try if the attached patch changes anything?

sorry couldn't understand this part, i tried it in bottles used the latest wine 9.16 and other versions there non of them worked only thing that works if you change it to windows 7

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WineHQ Bugzilla

11:12 a.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

--- Comment #7 from Levan levanchelidze@gmail.com --- I see the patch you spoke about in the attachments sorry, compiling from source is something that i don't know how to do

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WineHQ Bugzilla

2:47 p.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

Louis Lenders xerox.xerox2000x@gmail.com changed:

--- Comment #8 from Louis Lenders xerox.xerox2000x@gmail.com --- Hi,

It seems there is a demo here: https://docs.topazlabs.com/gigapixel-ai/getting-started

But I cannot install it, it errors out with some msi error for me.

Are you able to install that demo and reproduce the crash with it?

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WineHQ Bugzilla

7 Sep 7 Sep

6:41 p.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

Louis Lenders xerox.xerox2000x@gmail.com changed:

--- Comment #9 from Louis Lenders xerox.xerox2000x@gmail.com --- (In reply to Louis Lenders from comment #8)

...

Hi,

It seems there is a demo here: https://docs.topazlabs.com/gigapixel-ai/getting-started

I was able to reproduce the bug with the demo, albeit that for me it just exits instead of crashing. Anyway, adding the stub makes the program start so I'll send patch for it. Note: After the installer shows the window that it ended prematurely I just did a 'wineserver -k' in another console, so it couldn't roll back the installation, and the program (with patch applied) started fine for me.

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WineHQ Bugzilla

10 Sep 10 Sep

7:54 a.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

Zhiyi Zhang zzhang@codeweavers.com changed:

--- Comment #10 from Zhiyi Zhang zzhang@codeweavers.com --- Thanks to Louis. This should be fixed by ea9e6dbc567016c9c949bfe9ff4989ca828b6cdd. Closing.

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WineHQ Bugzilla

7:54 a.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

Zhiyi Zhang zzhang@codeweavers.com changed:

What |Removed |Added ---------------------------------------------------------------------------- Component|-unknown |uxtheme

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WineHQ Bugzilla

20 Sep 20 Sep

8:48 p.m.

New subject: [Bug 57155] Gigapixel ai crashes on startup in win7 mode

https://bugs.winehq.org/show_bug.cgi?id=57155

Alexandre Julliard julliard@winehq.org changed:

What |Removed |Added ---------------------------------------------------------------------------- Status|RESOLVED |CLOSED

--- Comment #11 from Alexandre Julliard julliard@winehq.org --- Closing bugs fixed in 9.18.

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